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FRIDAY - NOVEMBER 7, 2003 - ISSUE NO. 83

Dear Friends and Industry Colleagues,

This has been another encouraging week with several new subscribers and new, closer relationships with some Telephone Answering companies. One paging company in the midwest signed up more of their people to get the newsletter. I really appreciate it when a manager sends me a list of his/her people and asks that they all be subscribed. Some time ago one of the baby Bells signed up their whole wireless engineering staff. Thanks a lot. Let's keep this trend going.

Mr. CK Tan of Singapore just subscribed. He was one of the pioneers involved in Motorola's early paging efforts in Asia. His web site is: www.ckconsultancy.com and he would like to contact any other ex-Motorola Paging Alumni.
ck-tan_1001@ckconsultancy.com

This week we have the second in a series of articles about the TAS industry and its relationship to paging, prepared by Brian Gilmore of Fallon Communications on behalf of the Association for TeleServices International (ATSI). The topic is HIPAA (the Health Insurance Portability and Accountability Act of 1996) and what effects it might have on both industries. It is quite informative. Reader's comments are welcome on this important topic.

The FCC says that there is no evidence to support the rumor that it is dangerous to use a wireless phone while filling your vehicle with gasoline. A consumer advisory follows.

If you have ever wondered where all the paging subscribers were going, read the following news article from RCR Wireless News about Virgin Mobile signing up one million customers, five quarters after their US launch. This is incredible.

This is my weekly newsletter about Wireless Data and Radio Paging. You are receiving this message because you have either communicated with me in the past about a wireless topic, or your address was included in another e-mail that I received on the same subject. This is not a SPAM. If you have received this message in error, or you are not interested in these topics, please click here, then click on “send” and you will be promptly removed from the mailing list with my apologies.

A new issue of the Paging and Wireless Data Newsletter gets posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon Eastern US time. The notification message has a link to the actual newsletter on the Internet. That way it doesn't fill up your incoming e-mail account.

There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major paging and wireless data companies. There is an even mix of operations managers, marketing people, and engineers, so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology.

I regularly get reader's comments, so this newsletter has become a community forum for the paging, and wireless data communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my website.

NOTE: This newsletter is best viewed at screen resolutions of 800x600 (good) or 1024x768 (better). Any current revision of web browser should work just fine. Please notify me of any problems with viewing. This site is compliant with XHTML 1.0 transitional coding for easy access from wireless devices. (XML 1.0 / ISO 8859-1)

One of the biggest issues to face the wireless industry in several years is LNP (local number portability). Starting on November 24, telephone companies (in the large markets of the USA)—both wireless and wireline carriers—will have to let their customers change service providers without changing their telephone numbers. The carriers fought this proposed ruling for quite a while, but now it becomes law. "The whole LNP requirement is to benefit consumers, not segments of industry," said FCC Commissioner Kathleen Abernathy. [ Wireless Week ]

This is a loss for the telcos because they will no longer own their customer's telephone number and "churn" will likely increase. It is a big win for consumers, since they will now be able to change service providers without having to change their telephone number—which would force them to reprint business cards, stationary, and to change their advertising. Imagine having an ad in the yellow pages, which will run for one year, and wanting to change to another service provider because of bad service or after finding a much better price. Being held captive by a poor service provider could ruin a small business. Service providers will now have to concentrate on providing service!

Regardless of your opinion on the matter, it is important to be well informed, so I have included a recent FCC Consumer Facts publication in this issue.

NEWS AND COMMENTS FROM READERS

Interconnection Win at Court of Appeals

November 5, 2003

By Vic Jackson, Interconnection Services, Inc.

Wireless carriers along with all local exchange competitors won an important interconnection victory in a US Court of Appeals decision (No. 03-50107) on October 21, 2003. The Fifth Circuit Court affirmed an earlier decision by a Texas Federal District Court that Southwestern Bell Telephone Co. (SBC) must deliver without charge, local call traffic it originates, to a point of interconnection with AT&T Communications of Texas, even if that point of interconnection is outside the local calling area where the call originates. This ruling parallels a July 17, 2002 Federal Communications Commission Order (DA-02-1731) that addressed, in part, a similar issue. Up to now, SBC has been attempting to charge wireless and other competitive carriers for interconnection facilities more than 14 miles in length or that are used to carry SBC's traffic that originates outside the local exchange where the interconnection point is located. The Court of Appeals ruling means that SBC cannot charge for facilities it uses to deliver Intra-LATA call traffic to other carriers, regardless of the distance it must transport the calls. The issue decided by the Fifth Circuit Court is similar to a current appeal underway by Mountain Communications in the District of Columbia Court of Appeals (02-1255) in which Mountain, a paging carrier is appealing a 2002 Order by the FCC that requires Mountain to pay Qwest for facilities used by Qwest to deliver local traffic to Mountain.

The full text of the Court of Appeals decision No. 03-50107 can be downloaded at:

http://www.ca5.uscourts.gov/Opinions/OpinHome.cfm

image of vic's e-mail address


Telephone Answering Services and Paging (2)

Last week we talked about the common background the paging and the telephone answering service (TAS) industries share, how TAS/call centers have adapted, expanded and become more sophisticated as their traditional customer base evaporated, and TAS frustration as many clients have bought into the concept marketed by the wireless telcos that they need a wireless phone instead of a pager.

Many TAS clients and their employees now carry one device (a wireless phone) instead of two (a phone and a pager). They've trimmed their monthly expense by a only a few dollars and bought a phone they don't have time to answer and lost their reliable text pager with a large coverage footprint and excellent penetration! The TAS industry frequently finds itself struggling to convince clients to go back to reliable text paging (or stick with it).

However ill-suited to text messaging our clients' wireless phones may be, the TAS community must interface with that technology due to the ubiquity of wireless phones. But in many cases people who never before used a text pager have had their appetite whetted for more robust text service just by using a wireless phone. Many of these people need better coverage and a subscriber device that is better suited to 2-way messaging than a telephone keypad. They need to upgrade to a pager.

Nowhere is this more evident than in the medical services industries. Like paging companies, the single largest market for the TAS industry is medical services. Once parts of the same industry, the TAS and the paging carrier remain natural allies in supporting the medical services market.

The medical services community is struggling to cope with new medical privacy requirements under HIPAA, creating new challenges and opportunities for TASs and paging carriers to work together to serve this important market.

HIPAA (the Health Insurance Portability and Accountability Act of 1996) was finally implemented for many medical service providers in early 2003. The health care companies affected, called Covered Entities (CE) under the law, must safeguard certain kinds of data called Protected Health Information (PHI). The law is enforced by divisions of the US Department of Health and Human Services (HHS). Under HIPAA, Covered Entities must also enter into special agreements with contractors who deal with PHI on their behalf.

TAS bureaus frequently handle Protected Health Information in the course of handling calls for clinics, hospitals, home health companies and other CEs. In some cases, PHI is not required to perform the TAS/call center services and in other cases it is. When it is, HIPAA requires the CE to enter into a Business Associate Agreement (BAA) with the TAS/call center. A BAA contract does not make the TAS/call center accountable to HHS, it makes them civilly accountable to their medical client.

Common carriers of all kinds, including telephone companies and paging companies, are exempted from the requirement to enter into a BAA with CEs. But this has led to some misconception that paging companies and telcos are not affected by HIPAA. Nothing could be less true.

Because CEs are obligated under HIPAA to transport data by "secure means", they cannot expose PHI to possible breaches of confidentiality. The law imposes no restrictions on how PHI is transported, but the means must be "secure" according to HHS. This means when a CE or their business associates like a TAS/call center transmit PHI via a wireless text messaging service provider, the PHI must be kept secure from end to end.

A demonstrated failure to keep PHI secure means HHS sanctions for CEs. Both criminal and civil liabilities can apply depending upon the circumstances. CEs are also at risk for unwelcome negative publicity and patient litigation.

For TAS/call centers, a failure to keep PHI secure may mean HHS sanctions for their CE client, possible civil liability to their client under the BAA, and the certain possibility the relationship with the client will be damaged or destroyed.

For paging carriers there are no provisions for HHS sanctions under HIPAA, but natural market forces are widely expected to drive medical services customers who are concerned about demonstrating their own compliance with HIPAA to carriers who offer security for PHI that must be transmitted to wireless devices.

Smart paging carriers are keeping close and regular contact with medical services customers to determine if they transmit PHI and if those customers believe they need wireless data security. Carriers who do not keep an open dialogue with medical customers are leaving those customers open to pitches from a wide range of wireless competitors hawking "secure" solutions.

In close cooperation with paging carriers, TAS/call centers are already exploring a variety of options to help keep our mutual medical services customers out of trouble with HHS. These include solutions as simple as using pre-agreed codes instead of symptoms, prescriptions or other medical data when transmitting to wireless devices, to not transmitting PHI in any form - opting instead to have the physician or other health care worker call an agent by telephone to receive the PHI.

But these stopgap measures eviscerate much of the fundamental value delivered by text paging and drive up labor costs for a TAS bureau. Better, more comprehensive solutions are needed. They are neither complex nor expensive and present good opportunities to reinforce and protect paging customer relationships. Next week we'll explore some potential solutions ranging from regulatory relief to secure delivery of PHI via pagers.

This is the second in a short series of articles in this newsletter about the TAS industry and its relationship to the paging industry prepared by Brian Gilmore of Fallon Communications on behalf of the Association for TeleServices, International (ATSI) - the international trade association for telephone answering services. Additional articles will examine initiatives by the TAS industry to work more closely with the paging industry to improve service to our mutual clients, especially those in the medical services community. You can read more about ATSI at www.atsi.org. Contact Brian Gilmore via atsibdn@falloncommunications.net.

PAGING AND WIRELESS DATA NEWS CLIPS FROM THE WEB

FCC Consumer Advisory

Wireless Phones at Gas Stations

The Federal Communications Commission (FCC) has been alerted to recent reports and rumors that suggest it is dangerous to use a wireless phone while filling your vehicle with gas or in the presence of flammable materials.

There is no evidence that these reports are true.

One of the reports circulating describes incidents where consumers are injured by fires or explosions when they use their cell phones at gas stations. In these stories, a fire was reportedly ignited or an explosion occurred when an individual's phone rang and was answered. Supposedly, an electrical spark from the phone ignited the fires or caused the explosion.

These reports are not supported by any documentation that the fire and/or explosion was caused by the wireless phone - or that the incidents even occurred.

The rumors and reports may be fueled by warnings posted at gas stations or included in wireless phone owners' manuals suggesting that wireless phones should not be used around fuel vapors.

Scientific testing, however, has not established a dangerous link between the two. Wireless phone manufacturers and fuel companies have issued these warnings as a precaution. If you have questions about your wireless phone, contact your wireless phone company.

Source: FCC Consumer Facts


Virgin Mobile USA hits 1 million customers

Nov. 03, 2003 1:25 PM EST

Prepaid wireless service provider Virgin Mobile USA L.L.C. said it has signed up more than 1 million net subscribers five quarters after launching its mobile virtual network operator service using Sprint PCS' network July 24, 2002. Virgin Mobile USA noted the result matched the previous growth record set by Sprint PCS as the fastest carrier to reach the 1 million-subscriber mark.

"One million customers represents an important first step in our quest to become a significant long-term player in the mobile market," said Dan Schulman, chief executive officer of Virgin Mobile USA. "Our attaining this milestone is strong confirmation that we are moving in the right direction and that we have developed a successful formula for addressing the evolving needs and tastes of American youth."

Virgin Group Chairman Sir Richard Branson added that the company's U.K. operations recently reported 3 million subscribers in less than four years and that he had higher expectations for Virgin Mobile USA.

As part of the growth announcement, Virgin Mobile USA L.L.C. noted customers have sent and received nearly 150 million text messages since the beginning of this year, 70 percent of its customer base is under the age of 30, and 40 percent of subscribers use its non-voice services.

Virgin Mobile USA also launched its first MTV-branded wireless handset, which is based on Kyocera Corp.'s Slider model. RCR Wireless News first reported details of the MTV-branded phone last month. The Slider v5MTV Edition handset includes access to exclusive MTV content, including screen savers, ring tones and music news and carries a $159 retail price.

Source: RCR Wireless News


Mac cluster rises in supercomputing ranks

Matthew Broersma
ZDNet UK
October 31, 2003, 14:10 GMT

According to updated performance figures, an inexpensive cluster built from Macintosh G5 PCs could rank as the third most powerful supercomputer in the world

A supercomputer formed of a cluster of Macintosh G5 PCs has inched higher in the list of the world's fastest machines, ahead of all but two rivals—and its performance could still improve, according to the system's architect.

According to the latest performance figures from Virginia Tech's Terascale Cluster, nicknamed the Big Mac, the system is computing at 9.55 trillion operations per second, or teraflops. That puts it behind only Japan's Earth Simulator, at 35.8 teraflops, and the ASCI Q supercomputer, at 13.8 teraflops. The figures were posted in a report by Jack Dongarra, a University of Tennessee computer scientist who maintains the top 500 list.

Source: ZDNet UK


More about "Big Macs"

Thursday, October 30 5:54 PM

Apple expecting major surge in cluster computing sales: According to reliable sources in Cupertino, Apple is hiring new staff to coordinate large-scale purchases of G5 systems (currently only PowerMacs of course, but soon to include Xserves and possibly the rumored Xstation) for use in clustering systems - scientific, educational, business, and governmental applications primarily.

Documents recently acquired by rumors include a memo which states that "we now expect yearly systems sales directly attributable to clustering/grid computing applications to exceed 50,000 units in 2004 and 80,000 units in 2005." The memo goes on to state that indirect sales for systems that will distribute loads across multiple computers in less formal environments could eventually double those numbers. Xgrid, Apple's distributed computing technology suite, is under heavy development and Apple is hard at work on other aspects of its hardware and software lineup to take into account rapidly growing demand for these technologies—not just industry-wide, but also very particularly in terms of consumer interest in Apple itself, following the much-publicized Virginia Tech G5-cluster supercomputer.

Source: Mac OS Rumors


FCC Consumer Facts—Wireless Local Number Portability

Background

For years, consumers with wireline phones have been able to switch from one local carrier to another in the same geographical area without having to change their phone number. Now, this service will be available to wireless phone customers as well.

Under the Federal Communications Commission’s (FCC's) wireless "local number portability" (LNP) rules, you can switch wireless carriers and keep your existing phone number within the same local geographical area where it is currently assigned. In addition to switching from one wireless carrier to another, in some cases, you will be able to switch from a wireline carrier to a wireless carrier, or from a wireless carrier to a wireline carrier and still keep your phone number.*

* Consumers interested in switching a number from a wireline to a wireless phone should check with a prospective new carrier to see if that is an option.

Timeline for Wireless LNP

On November 24, 2003, wireless carriers in the top 100 Metropolitan Statistical Areas (MSAs) must implement this program. MSAs are geographic designations of population centers compiled by the U.S. Census Bureau (see attached map of the top 100 MSAs).

Implementing Wireless LNP Outside the Top 100 MSAs

Outside of the top 100 MSAs, one of two guidelines applies, whichever is later:

  • Wireless carriers must be capable of implementing wireless LNP six months after receiving a request from the customer's prospective new carrier;
- or -
  • Wireless carriers must be capable of implementing wireless LNP six months after November 24, 2003.

Note: When switching carriers you will be able to port your number within the same metropolitan area, but you may not be able to port it from one metropolitan area to another.

Fees and Charges
  • Carriers are allowed to charge a fee to departing customers to recover their legitimate costs, but cannot impose fees in excess of their "porting" costs.
  • Different carriers may charge different amounts due to varying operating costs.
  • Additionally, some carriers may choose to pay the old criers costs of porting for the benefit of their new customers. Ask your new carrier whether it has a policy of paying or reimbursing these charges.

Initiating the Process

  • If you want to change carriers contact the prospective new carrier, who will start the process of porting by contacting your current carrier.
  • You may request service from a new carrier at any time.
  • Do not terminate your service with your existing carrier before initiating service with the prospective new carrier.

Be aware that you are obligated to pay any early termination fees that you may have under your existing contract and any outstanding balance owed to your old carrier. Review your existing contract to determine what fees or charges apply. However, once you request service from the new carrier, your old carrier may not refuse to port your number, even if you owe money for an outstanding balance or termination fee.

The Adjustment Period

Your new carrier can usually give you a good idea about how long the process will take. In general:

  • For a wireless-to-wireless transfer, your phone number should work within a few hours of your request to change wireless providers.
  • A wireline-to-wireless transfer may take several business days to complete. Ask the wireless carrier you are switching to whether you will be able to continue using your current wireline number during the transfer process.
  • If you port from a wireline phone to a wireless phone, your wireline long distance carrier will not move with you. Your long distance service will generally be provided by your new wireless carrier, but you should verify this with the wireless carrier before changing service providers.

Note: For wireline-to-wireless porting, there may be a period of "mixed service" when you essentially have two telephones with the same number.

Emergency Services

In some areas, 911 operators automatically receive the phone number or location of a wireless call, but in many areas, that is not the case. Technology that will provide that information - Enhanced 911 or "E911"- is currently being implemented, but is not yet available using many wireless phones and in most parts of the country.

As noted above, during the porting process from the old carrier to the new carrier, there may be a period of "mixed service" - when you may have two telephones with the same number. During this time period, your E911 service may be affected: the call should go through, but, the 911 operator may not be able to call you back if the call gets disconnected. For this reason, before porting either a wireless or a wireline number, ask the new service provider how long the porting process will take and how the porting process will affect a call to 911 services.

Handsets and Special Services

In some instances, wireless handsets among different wireless service providers are incompatible. If you switch wireless service providers, you may need to purchase a new phone, even if you retain the same phone number. If you have concerns about purchasing a new phone ask your prospective new carrier whether or not your current phone will work with that carrier's network.

Also, be aware that in a few areas, as you roam, consumers with ported numbers may only be able to send and receive calls; other services, such as caller ID, may not function properly.

For additional information on wireless LNP, contact the FCC's Consumer Center toll-free at:

1-888-CALL-FCC (1-888-225-5322) voice,
1-888-TELL-FCC (1-888-835-5322) TTY, or
visit our Web site at wireless.fcc.gov

FEATURED ADVERTISERS SUPPORTING THE NEWSLETTER

Paging System Technician

Immediate opening for technician responsible for maintenance and expansion of paging systems throughout Northern California.

Applicant should have experience with Glenayre and Motorola Paging Transmitters. Experience with related equipment including paging switching terminals and telephone interconnection, Excel and light Word processing is a plus.

Position is based in San Rafael, CA and Cook Paging offers a competitive salary and a full benefits package.

Send Resume to: cookinc@sbcglobal.com or Fax to: Engineering Dept. at: 415-456-5566.

swissphone excellence

quattrino pager

two tone pager
QUATTRINO RE529

  • Reliable operation
  • Flexible programming
  • Weather resistant

A fast and reliable alarming system is an indisputable prerequisite for emergency fire and rescue services to respond successfully and efficiently. State-of-the-art paging enables groups as well as individuals to be alerted.

The Quattrino Voice and Memo two tone pagers are suitable for everyone, even for those working in an emergency during severe weather conditions. Continual further development of previous popular models has resulted in a practical, reliable and user-friendly device, innovatively housed with ergonomic operating controls. Design elements include a very long standby function and weather proofing to the European IP54 specifications.

I am an authorized Manufacturer Representative for Swissphone. Please contact me directly for any additional information. left arrow CLICK

advanced rf logo

Advanced RF Communications offers a complete line of products and services to support your new or existing paging system. Our technical services utilize the latest technologies and techniques to implement in high-speed digital data messaging or tone/voice paging for local or wide area simulcast paging systems.

Products

  • TGA Prism & SparkGap paging terminals
  • Zetron products
  • Hunetec ReFLEX 2.7.1.1 pagers
  • Vytek transmitters
  • Reconditioned Glenayre & Motorola products

Technical Services

  • RF simulcast coverage studies
  • Coverage verification & optimization
  • Product integration & system installation
  • System upgrades to FLEX/ReFLEX
  • System maintenance & operation

Our integration and installation services take all the "boxes" and deliver fully operational one or two-way paging system. We can also "tune-up" that existing paging system with our diagnostic and troubleshooting services to restore System performance that has deteriorated over time.

CONTACT
Advanced RF Communications, Inc.
301 Oak Street—Suite 2-46A
Quincy, IL 62301 USA
For further information please contact:
Fred Pakosta or Jim Neves
Telephone/Fax: 217-221-9500
E-mail: sales@advancedrf.biz
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Web: www.advancedrf.biz
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Please mention that you saw them in Brad's Newsletter.

GREAT OPPORTUNITY

Motorola Nucleus II Paging Transmitters with SkyData Satellite Receivers

I have 80 of these used paging stations for sale. The have "matched pair" exciter/station control modules which means they can do 4-level FLEX and ReFLEX (a call to Motorola's support line confirmed this). They operate on 900 MHz with 300 watts RF output. I have photos and more details here.

Please contact me by e-mail for any additional information. left arrow CLICK HERE

Or better yet, call me on the telephone at: . The seller is motivated and willing to negotiate. This is a great opportunity for someone to obtain this equipment.

dx radio systems

DX Radio Systems, Inc. manufactures high quality, high specification type communications products. The following is a list of products that DX Radio Systems, Inc. manufactures or supplies as a single supplied product and can be included as part of a turnkey system:

  • Repeaters
  • Repeater Systems
  • Paging Transmitters
  • Paging Systems
  • LTR & MPT1327 Trunking Systems
  • MPT1327 Trunking Repeaters
  • SmarTrunk II Trunking Repeaters
  • Complete Trunking Systems
  • Airport Ground to Air Base Radios
  • Airport Ground to Air Systems
  • Rural Radiotelephone Link Systems
  • Antenna Systems
  • Combining Systems
  • Complete Turnkey Systems
  • Engineering & Installation of All Systems

Performance that is tough to find anywhere at a price you can afford.

CONTACT
DX Radio Systems, Inc.
10941 Pendleton Street
Sun Valley, California 91352-1522 USA
Telephone: 818-252-6700
Fax: 818-252-6711
E-mail: Info@DXRadioSystems.com
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Web: www.dxradiosystems.com
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aapc logo

AAPC’s Mission Statement Defines Purpose

  • Identifying issues of common concern to its members
  • Providing an effective forum for the discussion and progression of issues relating to the industry
  • Monitoring and addressing regulatory and legal matters as a unified organization
  • Providing research into and development of our industry and its current and prospective markets
  • Providing education and resources to address the challenges and trends affecting our operating environments
  • Encouraging and maintaining high standards of ethics and services
  • Championing the industry and representing paging carriers with a positive voice

Our industry must move forward together or perish individually. If you want to get involved, please click here. Come and join us!

Their "newsroom" is a great source of information.

They also host the Paging Technical Committee site. There is a lot of good paging-industry information here.

join aapc

Click on the logo above to find out about joining.

zetron logo

Sophisticated And Affordable
Paging Terminals

zetron 2000 terminal

The Zetron 2000 Series Paging Terminals are designed for the paging operator needing a flexible, modular approach to system operation, with the capacity to expand to a region-wide or national network. The terminals are incrementally expandable in both capacity and options.

The 2000 Series can act as the hub of an integrated communications system and are suitable for the larger private paging system. The terminals are incrementally expandable in both capacity and options, so a system can start small and grow as required.

The terminals are available with advanced features such as PageSaver voice messaging. They connect with a wide range of PBX or PSTN equipment and can be integrated with security systems, monitoring and control systems, nurse call, product control, building management systems etc.

CONTACT
Zetron, Inc.
P.O. Box 97004
Redmond, WA 98073-9704 USA
Tel: 425-820-6363
Fax: 425-820-7031
Email: zetron@zetron.com
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Web: www.zetron.com/pagingleft arrow CLICK
isc logo

ISC Technologies is the industry leader in the pre-owned Paging equipment marketplace. We specialize in purchasing, reconditioning, reconfiguring and sales of quality paging infrastructure. We can customize and configure equipment at a fraction of the cost of new. All equipment carries a standard warranty to insure your trouble free operation.

At ISC Technologies we service what we sell and more. Our factory-trained technicians repair most Quintron, Glenayre, Motorola, and Skydata equipment. All of our repairs are done on a Time and Material basis, saving you money over flat rate repair. From vacuum tubes to surface mount equipment, we are ready to handle your repair needs quickly and cost effectively.

Glenayre’s only licensed repair facility!

isc glenayre logo

CONTACTS
Chris Kephart
888-645-7545
972-221-4528
ckephart@mckcom.com
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Ken Knapp
888-223-4028
217-221-0985
kknapp@4isctech.com
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Web: www.4isctech.com left arrow CLICK

hark logo

Wireless Communication Solutions

Hark Systems has provided the wireless industry with innovative products for over 20 years. The Omega family of products continues that tradition.

The Omega Gateway performs the function of a TAP Concentrator, a TNPP Router, and an Internet Paging Gateway. This allows the paging operator with TAP and TNPP connections to their paging network to offer email and Internet based paging services. Any message coming in via any supported protocol (SMTP, SNPP, TAP, TNPP, HTTP) can be converted to another protocol and sent. Pages can also be sent to email boxes for safe keeping. Subscribers can log on with a web browser and view stored alpha messages. The TNPP router function has the most extensive routing and filtering capabilities in the market today. The Internet Gateway also has extensive anti-SPAM and other selective filtering options to protect your system. The Gateway is available as a turnkey system or software only.

The Omega Unified Messaging Platform gives you the competitive edge by offering the ability to bundle a variety of services that can include Voicemail, FAXmail and email as part of customized subscriber packages. Subscribers can view faxes, listen to voicemails, and modify features using a common browser. System administration can also be performed remotely as well as locally. This robust set of features allows the system operator to build a profit center with low initial expense and expand as needed

hark messaging

CONTACT
Hark Systems, Inc.
2675 Lake Park Drive
N. Charleston, SC 29406
Tel: +1 800-367-4275 or 843-764-1560 ext. 8104
Fax: +1 843-764-3692
Email: leanne@harksystems.com
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Web: http://www.harksystems.com
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profit plus logo

ProfitPlus by Netflow—the software that streamlines pager billing and system maintenance. ProfitPlus interfaces to your Zetron terminals allowing easy changes to pager settings and billable services.

Zetron Interface: Multiple Zetron Series 2000 terminals supported. Default pager settings. Terminal/phone number association. Future activation/deactivation dates. Easy group maintenance.

Automatic Billing Records: Point of Sale transaction automatically enters pager airtime into monthly billing cycle. Contract pricing. Recurring and one-time billing capabilities.

Tracking: Agent commissions. Phone number inventory/analysis. Product inventory transfer from stockroom to sales locations to customer. Capcode usage reports. Duplicate capcode detection.

  • Automatic Past Due
  • Prompts and Disconnects!
  • Customer Alerts!
  • Over 70 reports!

netflow logo

Contact Netflow, Inc at: 800-236-5861
or e-mail: sales@netflow-usa.com
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Visit us on the web: www.netflow-usa.com
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preferred logo

  Transmitters
(8) Motorola PURC 5000, VHF, 350 & 125W, ACB & Tone
(18) Motorola Nucleus, 350W, VHF, Advanced Control
(2) Glenayre QT5994, 45W, 900 Mhz Link TX, Hot Standby
(3) Glenayre QT4201, 25W Midband Link TX.
(15) Glenayre RL70XC, Midband Link RX.
(14) Glenayre GLT5340, 125W UHF TX.
  (NEW LOWER PRICE)
(45) Motorola PURC 5000, UHF, 110W, ACB
(10) Glenayre GLT85/8600, 250/500W, 900 MHz w/C2000
(5) Micor PURC UHF, 250W Complete – (Make Offer)
  • GL3000 Cards - LCC, UOE, Memory, CPU’s, QVSB’s, T1’s, DID’s, SIO, Drives, Many more.
  • TOWERS (NEW) Self supporting, Guyed, Monopoles, with all the hardware.
  • Antenna Line Hanging kits, and misc. hardware.
TOO MUCH TO LIST • CALL OR E-MAIL

Rick McMichael
888-429-4171

rmcm@preferredwireless.com left arrow
CLICK

Mark Dawson
972-467-8188

markd@preferredwireless.com left arrow
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tga logo PRISM PMG 4500e

Radio Paging
Control Terminal

pmg 4500e image

Supports both current and future radio paging network needs. Offers both analog (2-tone, 5/6-tone, Quick-Call I and II) formats with voice and digital (Golay, POCSAG and FLEX™) paging formats. Can be tailored to meet special operating requirements of your organization.

Features redundant AC and DC power supplies, plug-in hard disk drives, standard MS Windows 2000 operating system, voice prompts, caller password screening, direct connection to your dispatch console and more. You can use common time source for logging. Supports PURC transmitter control or can be connected to existing transmitter control system.

Redundancy option with geographic separation is available to provide additional protection for critical message control points. Let us discuss your specific needs.

Other PMG models are available with more features and capacities. Also inquire about TGA’s Special Network Application Platform (SNAP)* featuring e-mail messaging inbound and outbound with Web Site Hosting, and don't forget:

sparkgap logoTWO-WAY PAGING

CONTACT
TGA Technologies, Inc
100 Pinnacle Way
Suite 140
Norcross, Georgia 30071 USA
Tel: +1 770.441.2100
Fax: +1 770.449.7740
Email: sales@tga.com
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Web: www.tga.com
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* TGA SNAP is a trademark of TGA Technologies, Inc.

selective logo

Developers and Manufacturers of Paging and Mobile Data Equipment

Selective is a developer and manufacturer of intelligent paging receiver/decoders and mobile data equipment. The PDT2000 Paging Data Terminal is a large display pager designed for desktop or in-vehicle mounting and it, along with our range of other Paging Data Receivers provide a significant message processing capability. The PDT and PDR range have multiple uses and capabilities including:

  • FLEX or POCSAG decoding
  • TNPP input & output
  • TAP input & output
  • POCSAG output (encoder)
  • Parallel printer output
  • Serial inputs & outputs (up to 2)
  • Relay outputs (1-256 or more)
  • PC interfacing
  • Interception
  • Remote control
  • Cross band repeating
  • Paging infill
  • LED Sign Control
  • Remote Printing etc.

selective products

Our mobile data equipment includes a range of Mobile Data Terminals (MDTs) which may be interfaced to a variety of wireless networks including trunked and conventional radio, paging, GPRS & CDMA cellular, Mobitex etc. Automatic Vehicle Location (AVL) and GPS solutions, Dispatch & Messaging software. Local area paging systems, paging interception and message reprocessing software, field force automation and mobile dispatch solutions. We export worldwide.

CONTACT
Postal
Address:
Selective Communications Group Ltd.
PO Box 8798
Symonds St.
Auckland, New Zealand
Street
Address:
3/2 Haultain St.
Eden Tce
Auckland, New Zealand
Web site:
E-mail:
www.selective.co.nz left arrow CLICK
info@selective.co.nz
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Phone:
Fax:
+64-9-3021142
+64-9-3021148

Advertise Here price reduced graphic

Your company's logo and product promotion can appear right here for 6 months. It only costs $400 for 26 issues—that's $15.38 an issue.

salcom logo

TRANSMITTERS AND RECEIVERS
SALCOM designs and manufactures a range of VHF and UHF FM radio transmitters and receivers to integrate with systems data equipment as well as for voice operation. The design philosophy has always been to be low cost and yet meet the most demanding compliance requirements. Salcom's synthesized UHF and VHF transmitters, receivers and transceivers are utilized in many areas of the telecommunications industry, often in conjunction with Salcom signalling products. To realize additional market segments for the RF products, specialized OEM products have been developed utilizing the standard core technology. Most of these products are utilized in third party telecommunications and telemetry systems.

PAGING EQUIPMENT
Salcom manufactures an extensive range of POCSAG paging products suited to a wide range of system applications such as remote switching, automatic machine monitoring, security and fire alarm systems and nurse calling systems.

EMERGENCY TRANSCEIVER
A transceiver has been developed to meet the demand for a low cost, simple to use, fully immersible, floatable emergency radio. It provides a means of communication from aircraft to personnel in distress where they can not be reached and no alternative communication method exists.

SEA AIR AND LAND COMMUNICATIONS LTD
120 St Asaph Street
Christchurch, New Zealand
Phone: +64 3 3792298 • Fax: +64 3 3651580

I am an authorized Manufacturer Representative for SALCOM. Please contact me directly for any additional information. left arrow CLICK

Would You Like To Advertise Here? If you have any wireless equipment that you would like to buy or sell, please let me know. I don't charge individuals for listing something for sale. If a sale is made through this newsletter, I ask the seller to send me a 10% commission, much the same as the voluntary payments that are requested on the Internet for shareware. It's on the honor system. There is no cost to the buyer.

There is a small charge for companies wanting to put their products in the newsletter and on my web site. There is no obligation for payment of a commission for this kind of basic advertising. I would be very pleased, however, to get involved in the sales process as a manufacturer representative—for quality wireless products and reputable companies.

It's only $15.38 per issue for the basic advertising package. ($400 for 6 months or 26 issues.)

Details about the advertising plans can be read here. left arrow CLICK HERE FOR MORE INFO

OTHER PAGING AND WIRELESS DATA PRODUCTS AND SERVICES

Two-way Radio Products relm wireless logo For over 55 years, RELM has manufactured and marketed two-way FM business-band radios as well as high-specification public safety mobile and portable radios, repeaters and accessories, base station components and subsystems. Products are manufactured and distributed worldwide under RELM Communications, Uniden PRC and BK Radio brand names.

bk logo

Distribution agreements for Dealers and Stocking Distributors are available in Latin America, the Caribbean, and Europe.

uniden logo If you have the ability to sell and service two-way radio equipment and would like to represent Uniden PRC, BK Radio, and RELM Wireless, please let me know as soon as possible. This is a unique opportunity. Requests for other countries will also be considered. Please call me today.

Please contact me directly for any additional information. left arrow CLICK

Radio Paging Transmitters

vytel logo

VHF PAGING TRANSMITTER

Specifications & Features User's Manual

ptx-150

I am an authorized Manufacturer Representative for Vytek. To request pricing and delivery information for the PTX-150, please click here. left arrow UHF and 900 MHz models now available as well.

Check out their paging products here. left arrow

Wireless Automation & Telemetry

Check out the following four categories of two-way wireless data communications. We have the ability to customize solutions to meet your (or your customer's) needs.

Data Communications Level 1 A basic ReFLEX transceiver, sending and receiving serial RS-232 ASCII data.
Telemetry (Alarm and Control) Level 2 An enhanced ReFLEX transceiver, monitoring alarms from a remote site, and sending commands to the remote site.
Asset or Fleet Tracking Level 3 An enhanced ReFLEX transceiver, with the addition of a GPS module for the reporting of accurate locations to enable tracking.
Field Force Automation Level 4 An enhanced ReFLEX transceiver, with the addition of a GPS module and a handheld computer terminal for full automation of field service activities all the way from the customer's location back to the service company's back office.
AMTEL Wireless can generally turn a specification into a prototype in two to four weeks. If you have an interesting application in mind, please give me a call so we can talk.

I am an authorized Manufacturer Representative for AMTEL Wireless. Please contact me directly for any additional information. left arrow CLICK

outr net logo

CUSTOM APPLICATIONS

outrnet custom apps If you see someone in the field (like salespeople, technicians, and delivery people) using paper forms, their company could probably save a pile of money, and get much better timeliness, accuracy and efficiency, by using converting to Outr.Net's Wireless Forms. Custom applications for as little as $995, delivered in just a few days.

Outr.Net has a web page on Wireless Forms for Timeports at:

http://www.outr.net/overnight_pw.htm left arrow

Their latest newsletter is: "Crossing the Chasm" with Mobile Data

http://www.outr.net/newsletter_chasm.htm left arrow

Please call me so we can discuss your need or your idea.

Outr.net. Please contact me directly for any additional information. left arrow CLICK

Unication Co., Ltd.

AP-90 Alpha Pager

unication alpha pager

Chinese/English
Alphanumeric
VHF
UHF
900 MHz
POCSAG
FLEX

More details here. left arrow

I am an authorized Manufacturer Representative for Unication. These are wholesale, direct-from-the-factory products. To send me an e-mail for pricing information please click here. left arrow CLICK

Unication also has an excellent OEM FLEX™ receiver that can be used in telemetry products.

Sea Air & Land Communications Ltd.

Designers and Manufacturers of Communications Systems

salcom logo Following below is a comprehensive list of SALCOM product brochures. You can click on a product description and download a "pdf" brochure. Give it a try and then send me an e-mail or call me for additional information or pricing.

SALCOM Product Brochures
TR160 FM Transceiver 160 MHz Band
Synthesized VHF FM Transmitter and Receiver
Synthesized UHF FM Transmitter and Receiver
Search and Rescue Communicator
Universal Paging Telephone Interface
Synthesized UHF FM Transceiver
Personal POCSAG Paging Transmitter
POCSAG Paging Repeater
Multicall Paging Transmitter ("NurseCall")
25 Watt VHF Power Amplifier
Paging Message Receiver
1200/2400 Baud Radio Data Modem
VHF-UHF 4 Watt POCSAG Paging Transmitters
Personal or Wall Mounting POCSAG Transmitters
Salcom CTCSS Products
Eight Relay Output POCSAG Receiver
VHF-UHF 4 Watt NRZ Data Transmitters
Marine Band FM Search and Rescue Communicator
Relay Output POCSAG Receiver
Personal or Wall Mount POCSAG Transmitters
1200 Baud Full Duplex Radio Data Modem
25 Watt UHF Power Amplifier
Eight Relay Output UHF POCSAG Receiver
1 or 2 Relay Output UHF POCSAG Receiver
Serial Cable POCSAG Encoder
Synthesized Numeric Pocket Pager
VHF & UHF Synthesized Alphanumeric Pager

You can check out their web site here. left arrow CLICK

I am an authorized Manufacturer Representative for SALCOM. Please contact me directly for any additional information. left arrow CLICK

Business Development Manager Seeks Position

Jay S. Westfall
6217 Spoon Bill
Katy, TX 77493
281-391-6804
jaywestfall@att.net

You can download his resumé here. left arrow CLICK

Numeric Display Pagers

primo plus pager

Brand NEW Numeric Display Pagers. "Primo Plus" is the model. The color is black (not the color in picture). Pagers are VHF and are programmable.
65 pagers at $20.00 each (or best offer).

Kevin Moss
Contact Communications
2026 Williston Road
So. Burlington, VT 05403
phone: 802-860-0000
fax: 802-860-5037
kjm@contactbeep.com
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www.contactbeep.com

Wireless Messaging Software

InfoRad® Wireless Office (Windows 95, 98, ME, NT, 2000, XP) is designed for the professional who needs full-featured wireless messaging capabilities. Features include enhanced user interface, message log with search function, scheduled paging, group and individual message addresses, TAPI Smart™, multiple protocol SMS communication compatibility. AlphaCare™ support services available. With a 32-bit architecture, InfoRad Wireless Office is designed for compatibility with Windows 95/98/ME/NT/2000/XP. For more information on InfoRad Wireless Messaging software, and a free demo, please click on the logo.

InfoRad logo left arrow CLICK

Used Pagers For Sale

bravo plus pager

Motorola Bravo Plus (numeric) units:

  • 900 MHz or VHF POCSAG Shelf-ready: $5.90 not on frequency
  • Mixed units (untested): $4.00
  • Units Needing LCDs: $3.00
CONTACT

Web: http://www.fivestarmail.net left arrow CLICK
E-mail: Darren Hensley
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Telephone: 915-580-3303

Legacy Technology Solutions LLC

Telephone:  972-436-8044
Fax:  972-436-8944
Toll free telephone:  877-436-8044

Paging infrastructure repair with warranty. Please ask for Virgil Jarrard, President, and tell him Brad Dye sent you. They are located in the Dallas suburbs, and they occasionally have some good deals on reconditioned paging equipment as well. Check with them for current product availability. You can send Virgil an e-mail by clicking here. left arrow CLICK

Regional Paging Company Is Still Available

A US paging company is being offered for sale. Their main coverage areas include San Antonio and Houston. They hold exclusive frequencies in Texas, Louisiana, Southern Mississippi, Southern Alabama, and the panhandle of Florida up to and including Jacksonville. They also hold licenses in Kentucky and Southern Indiana. I have prepared a page with more information about the company and their assets. Please note that this information is not completely up to date and that it is being presented as "typical" and "planned" only. Please get in touch with me if you are interested. None of this information is warranted as being totally correct and current. Part of a potential buyers "due diligence" would be to inspect and verify the company and its assets before purchase. This is a unique opportunity for someone. Please click here for more information and then call me.

Paging Professional seeks position

I have a friend from Venezuela named Elio Soto. He now lives in Florida and is looking for a job. Elio received his engineering degree at the prestigious engineering school of the University of Puerto Rico in Mayagüez. He has had extensive experience in paging and I hope someone reading this will offer him a job. You can download his resumé here. left arrow CLICK If you can't get him on the telephone, call me and I will help.

UNTIL NEXT WEEK

Please recommend the newsletter to your friends and co-workers. Subscription is without cost or obligation. If you find anything newsworthy, send me a copy by e-mail. If you know a company that might benefit from my talents, please recommend me to them. I am still looking for a full-time job. Click on the job search link below for more information. Have a great weekend.

brad photo

With best regards,

brad's signature

Brad Dye
WIRELESS DATA CONSULTANT



animated logo
Voice:  
Fax:  
E–mail: brad@braddye.com
Web: Consulting and Job search page left arrow CLICK

FLEX, ReFLEX, FLEXsuite, and InFLEXion, are trademarks or registered trademarks of Motorola, Inc.
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