Dear friends of wireless messaging and paging,

We frequently hear old sayings like "every man has his price" and "locks are put on doors to keep honest people honest." Well I don't agree with either one of them. Honest people don't need locks on doors to keep them from going in and taking things that don't belong to them, and most honorable people can't be bought off at any price. Having said that, there is a fact about sealing—some people who would never stoop so low as to steal five or ten dollars, would jump at the chance to steal $100,000.00. Make it a million dollars and I am afraid that many more would succumb to the temptation.

The Nortel board fired their CEO, CFO, and Controller this week. They were "terminated with cause." The company has been under investigation by the Securities and Exchange Commission for several weeks. This happened a day after Global Crossing revealed that it would restate its 2003 earnings because it had understated costs previously. It sure sounds a lot like the WorldCom scandal. My point in all this ranting and raving, is simply this: the top executives in this country just get too much compensation! The rewards for lying and cheating are just too great. Even if they don't actually steal, when faced with a choice between taking care of the employees and lining their own pockets, it is obvious who gets the green. I know because I went from having a good job with a substantial income one day, to being out on the street the next—with no money and no health insurance. Sorry if I sound a little bitter, but as my former bosses sit back and count the millions of dollars they were paid for running the company into the ground, I sit here hoping that I can pay my rent next month.

I was discussing this with a good friend the other day and I think he hit the nail right on the head. He pointed out that big business took a wrong turn about twenty years ago when major expansions of industry started being financed by venture capital funds and a key part of their business plans became an exit strategy. Not much thought about building a long-term-stable business, or creating a good place for people to work, or even hope of passing on something of value to their children—just get in, make a killing, and get out. Take the money and run. No love of the business. Smoke and mirrors: manage the business image so the stock price will go up instead of managing the business itself. I guess that is what they are teaching in business schools today. What ever happened to people with creative genius—like the innovators and industrialists who started the great industries and businesses of the world? I think it's time to go back and read Atlas Shrugged by Ayn Rand again. Did we forget?

Now on to a more positive and uplifting topic. Vic Jackson, who contributes articles here from time to time has written another excellent one entitled, Paging: Not Dead Yet! He, and several other readers, report that local, state, and regional Paging businesses are alive and doing well. Expect more reports on this encouraging theme.

I want to thank the many readers who have sent in additional information for the Paging Family Tree project. I will continue to update the Tree as time permits. It has become a little confusing with many different stories coming in.

We also have several nominations to the Paging Hall of Fame. I think we will have two separate categories: one for operators (owners, founders, managers, etc.) and another for vendors. Keep them coming! This is getting good.

Promoting Wireless Messaging, Telemetry, and Paging.

A new issue of The Wireless Messaging Newsletter gets posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon Eastern US time. The notification message has a link to the actual newsletter on the Internet. That way it doesn't fill up your incoming e-mail account.

There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major paging and wireless data companies. There is an even mix of operations managers, marketing people, and engineers, so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology.

I regularly get reader's comments, so this newsletter has become a community forum for the paging, and wireless data communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my website.

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Paging: Not Dead Yet!
Things are Happening in the Paging Industry! April 30, 2004 Special Report to the Brad Dye Newsletter By Vic Jackson, Interconnection Services, Inc.

Customer Service
Customer service is number one on the list of how the new breed of paging carriers have managed to survive. Loss leader prices and remote control mass-market customer relations don’t cut the mustard any more for a basic technology that has been around for decades. According to Jeff Sohn, president of JSM Tele-Page in Sheboygan Falls, Wisconsin, his business customers are routinely being provided with in-house spares, 24/7 services for system outages, and tested, proven coverage. These kinds of services are the norm in customer service by the twenty-first century paging providers. Carriers have also made it as easy as possible to send alphanumeric messages by providing both Internet access and modem lines in combination with custom software or dedicated alphanumeric desktop keyboards to provide convenient customer messaging.

Coverage
There is also the matter of reliable coverage. The established paging systems cover areas that cellular and other forms of radio communications do not. For instance, like JSM Tele-Page, many paging operations cover rural areas and remote communities that have spotty cellular service. The high power, multi-site paging systems also can be configured to cover hard-to-reach urban areas inside large buildings and other cellular dead spots. An on-site paging transmitter is also commonplace where coverage inside the customer premises is paramount. In the old days, a single paging transmitter was expected to cover a city and the surrounding areas. Not any more. A modern paging system can involve tens if not hundreds of paging sites and can be connected via Telocator Network Paging Protocol (TNPP) to other systems as well.

New design paging receivers, operating in the 150 MHz and 450 MHz bands, as well as the 900 MHz band, do not have the receive interference problems that cellular phones experience. Cell phones can fail to work because of interference from other nearby cell sites as well as other two-way radio communications systems. The hidden technical advantages of one-way paging systems allow a pager to work reliably where other communications fail.

Battery Life
The new breed of paging receivers is smaller, lighter, have large viewing screens and will operate for longer periods of time on a single battery. Battery life is one of the significant advantages a pager has over a cell phone that requires daily charging and other battery hassles, especially if the user makes many calls in a day. A pager can operate for a month or more on a single, disposable, low cost battery.

Low, Fixed Cost Telecommunications
One-way paging has always been one of the most cost-efficient means of personal communications. Commodity pricing for paging service in the 1990’s put many of those practitioners into bankruptcy and out of the paging business. Instead, the successful carriers in business today have maintained a fair price, while bringing value to the users. When the overall price of competing technology such as cell phones and two-way radios is considered in relation to the telecommunications wants and needs of the customers, paging wins many times both in price and value.

No Transmit Requirement
Additionally, there are some specialty markets that need a reliable communications system where the units cannot transmit a radio signal. Some hospitals and several industrial/business operations have requirements that preclude using cellular phones, two-way radios and other RF emitting radio devices. The one-way pager is the only viable, reliable and economical way to maintain personal, secure communications under these circumstances.

Security/Backup Communications
There is also a growing market for one-way paging as well as two-way text paging that has developed as a result of increased security measures and awareness of the shortfalls in cellular and two-way radio technologies, especially during crisis situations and disasters. Unfortunately, cellular systems can accommodate only a relatively limited number of users in a particular geographic area at any given time. And once call blocking occurs in a cellular or two-way system due to some unusual situation, the system becomes relatively useless to public safety and other public service agencies. First-responders and other public safety personnel can be contacted easily and quickly via a common carrier pager, especially when their normal communications channels are either being heavily used, or are otherwise unavailable. A common carrier pager is a cheap telecommunications insurance policy in these situations. An alternate means of personal contact is also very valuable when the normal communications channels are subject to monitoring by the public, the press or other more hostile possibilities. Paging is a great way to provide diverse, and secure routing of messages, along with all of the other operational advantages the common carrier paging system provides.

Future Emergency Mass Messaging
Currently, some in the paging industry are working on ways to be able to deliver a common message or messages, to many individuals at once, over a large geographic area, during times of crisis. According to Vaughn Bowden of Easy Solutions in Plano Texas, a wireless equipment and service company, this “inter-operable” capability is very much needed because of the limitations in all of the current telecommunications systems that can induce significant delays when a large number of individually coded units are accessed at the same time. A common mass messaging capability would allow a large number of people to be alerted to a crisis situation in seconds, rather than the minutes or even hours sometimes needed now for such notifications. There are some technical and operational problems to be overcome, but this appears to be a future bright light for the paging industry.

Paging has evolved into a proven, reliable workhorse of the telecommunications industry. Most outside the industry assumed paging was going to disappear in the shadow of the mighty cellular operations that have consolidated into deep pocket behemoths. But paging has found new life as a viable industry, by working to find those things the other guys can’t provide. Remember, the harder you work, the luckier you get. The paging industry has worked hard at keeping their luck and staying alive. The future of the paging industry is looking better all the time.

Source: Author

Nortel Fires 3 Executives Amid Accounting Inquiry

April 28, 2004

Nortel Networks, North America's largest telecommunications equipment maker, fired its chief executive officer, chief financial officer and its controller today, and may halve its 2003 earnings as part of a sweeping review of the company's accounts. Nortel, whose audit committee has been investigating its past statements, said some of the profit recorded in 2003 will be shifted to prior years when the company lost money. The company will also delay the release of its first-quarter earnings.

Nortel said its chief executive, Frank A. Dunn, was "terminated with cause," and replaced by William A. Owens, a director at the company since 2002. Mr. Dunn was chief financial officer at Nortel before becoming chief executive. The former chief financial officer, Douglas Beatty, and Michael J. Gollogly, the former controller, had been on paid leave since March. "These actions are an important step in the process of restoring confidence in the company's leadership and financial reporting," said Lynton Wilson, the chairman of the board at Nortel.

Nortel shares were down 26.95 percent, or $1.52, at $41.12, in midafternoon trading in New York, though they had fallen as much as 31.7 percent earlier in the day. Nortel's widening accounting problems could also lead to greater scrutiny of the industry. Notably, shares in Lucent, Cisco, Juniper Networks and other Nortel rivals all fell in trading today. The steps by Nortel come just a day after another technology company, the network operator Global Crossing, said it would restate its 2003 earnings because it understated costs. Computer Associates, a New York-based software company, replaced its chairman and chief executive officer last week.

Like those companies, Nortel has been dogged by troubles for years. In the last several weeks, the Securities and Exchange Commission began a formal investigation into accounting practices at the company and Nortel put several executives on leave. Last October, the company restated more than three years of earnings. The company's latest moves, though, call into question not only Nortel's previous efforts to increase transparency, but also the strength of the recovery in the company's business, which in 2003 recorded its first profit in six years. Nortel has benefited in the last year from an upturn in spending by Verizon and other telecommunications carriers.

The company said it had no plan to restate its revenue. But it runs the risk of alienating customers, who could use Nortel's troubles as an excuse to choose a competitor's products or negotiate for a lower price, industry experts said. In this way, rivals like Lucent Technologies and Cisco Systems could benefit in the short term. "It's unfortunate in that the accounting problems are threatening to interrupt their recovery," said James Kelleher, an analyst at Argus Research who owns no Nortel stock. "Of all the old-time equipment companies, they've done the best job at positioning themselves to the next generation of technology."

Source: The New York Times

Brad,

As always I enjoyed you Newsletter but sometimes don't have time to read it each week. I can add a little Indiana history to your Paging Tree if you like. After spending 5 years in the 2-way industry I moved into the paging industry in 1971. At that time I went to work for a mom and pop Paging/Mobilephone/TAS/Alarm company. It was called Radiotelephone of Indiana located in Indianapolis. A few years later I had no idea when I was introduced to John Palmer one day how much that would change my life for years to come. John Palmer at that time called his company MCCA after MCCA purchased our paging, mobilephone and TAS business the rapid secession of buy-outs and mergers began. I think I counted 8 name changes on my paycheck and finally I changed the name on my paycheck to Indiana Paging Network and am enjoying working again for an Indiana owned and operated company. As for as additional info for your tree you could add Radiotelephone of Indiana just above or beside MCCA. Also Dunn Communications in South Bend could be added somewhere to the Indiana history and was also purchased by MCCA. I don't know how far you want to take it but just thought I would add some Indiana History. Keep up the good work on the Newsletter.

Vernon J. Sanford
Sr. System Manager
Indiana Paging Network, Inc.
5435 N. Emerson Way, Ste. 345
Indianapolis, IN 46226
1-800-842-1950 Ext. 6463
317-549-6433 Fax

Nomination for Paging Hall of Fame

Robert W. Forsythe

When Bob Forsythe started Radio Contact Corporation in the fall of 1970, he already had accrued 13 years with Motorola, helping form their new Mobile Radio Division by selling pagers and mobile telephones to fledgling RCCs throughout the Midwest. Recognizing the potential of paging, he resigned from Motorola, filed for a VHF (P6) paging frequency and UHF mobile channels in Denver, borrowed money from relatives, and proceeded to move his family from Illinois.

Radio Contact started in a one-bedroom apartment with a card table for a workbench. Bob was the Sales Rep, Engineer, Customer Service Rep and Billing Clerk and quickly earned a reputation as the “crazy guy” who would go out at any hour of the night to replace a Doctor’s broken pager. This became the legacy of Radio Contact as it would grow to become the largest and most respected RCC in the Rocky Mountain Region. PageBoys (remember reeds?) were the standard pager and dispatching was accomplished with live operators (before touch-tone and direct dial).

With an education in Engineering, he was constantly in the hunt for new technologies that might enhance paging. Radio Contact was the first in the Rocky Mountain Region to do simulcast paging transmissions, voice storage and compression, digital signaling, and boasted a 30% alphanumeric customer base before 1983. It also operated the first hand-held telephone system in Denver (before cellular) using Motorola HT220’s modified with touch-tone pads. Competition in those days consisted of RAM Communications, Airsignal, and locally owned Contact Communications.

The Radio Contact “family” grew to over 60 loyal employees, including wife Jan Forsythe and their five children. The huge success of the company was clearly centered on the ethics of providing exceptional customer service utilizing the best communications products. In 1986, Bob received an offer he couldn’t refuse and sold the company to Daniels and Associates. PageNet would enter the market a year later following the end of PUC regulation. With subsequent merges and acquisitions, the heritage of Radio Contact continues today as part of the Metrocall network in Colorado.

Bob Forsythe was an innovative pioneer of the “Mom and Pop” era of paging. He understood the technology and the huge potential of personal communications and enthusiastically promoted its attributes. He attended all of the NARS and Telocator conferences and was known by the industry leaders of that day. He stayed loyal to his Motorola heritage, building an almost exclusively Motorola network, and often bragged he had a “batwings” tattoo he could sit on. His business ethics live on, as past employees continue to reminisce about the glory days of Radio Contact.

I hereby nominate Robert W. Forsythe to the Paging Hall of Fame. BTW, Bob currently enjoys retirement golf and tennis in Tucson.

Submitted by: Scott Forsythe

Thanks for this edition. My nomination for the Paging Hall of Fame would be Harry Brock, may he rest in peace. Among other reasons, his company is perhaps the only one of the original paging companies that is still around (Arch has been around for awhile, but started mainly through acquiring other previously owned paging companies). He was honest, decent, and polite to everyone, and helped bring the paging industry into national prominence.

Regards,

Rick Joyce

My e-mail is to nominate Robert Leonardis for the Hall of Fame. After successfully starting up American Paging company in Chicago and Milwaukee, he sold it to Metro-Page and bravely took his earnings to St. Croix where he started up another paging operation (American Paging of the V.I.). A Motorolan salesman was fortunate enough to have sold him the equipment and after several hardship trips to the islands,intense negotiations, he expanded to St. Thomas. In 1996 when Hurricane Bertha hit the islands, American Paging was the first communications company back on-line providing much need assistance to the decimated cities. Thanks to the foresight of Robert and the recommendation by the Motorola salesman to buy back-up equipment, the islands were saved.

Later, in 1998, the same Motorola salesman convinced Robert to sell his second existing 900 Mhz paging license to the Puerto Rican telephone company at a time when the FCC had frozen all new licenses. PRTC was then able to expand their island-wide service with more modern equipment and services, the Motorola salesman made his quota and Robert retired into a life of bliss in the islands (and Chicago) after having brought the joy of paging to so many appreciative users throughout the Virgin Islands and beyond.

Saludso,

Kirk Meyer

Can anyone help this colleague?

Hi Brad,

I got your name from Bill Woods @ Skytel.

Would you happen to know Anyone who is familiar with the DB8860 Sentry Site Monitors? Decibel discontinued these a few years ago before being purchased by Andrew. Nobody left at Andrew seems to know anything about this system!

I am semi-retired and trying to help set up a monitoring system for a good friend for about 15 of his communication sites. We bought several of these units and can't figure out the Packet Modem Communications which is supposed to be an inherent feature and which I believe is designed around the AEA PK-90 TNC Packet Modem. Advanced Electronic Applications is also out of business! Thank you for your time.

Steve McNeal
ActionMedford@MSN.com
Medford, OR
Telephone: (877) 773-8711

Brad,

First item;  Nominations for the Paging Hall of Fame.  Immediately the first name that comes to my mind is one of the names you mentioned in your list, Jai Bhagat.  I'm not good at writing histories, but, as I'm sure you are aware, if it wasn't for Jai, we might not have 2Way paging today.  Or at least it wouldn't be as advanced as it is today.

You also mentioned John Palmer, he too would be a good nomination for the Paging Hall of Fame.  John (and Jai) should also be in the Nice Guy hall of fame!

A name that is not on your list but I think would be a good nominee would be Dennis Cameron.  While he worked for Quintron/Glenayre he pretty much defined simulcasting.  I can remember reading a "White" paper published by Motorola while I worked for Westside Paging in Tampa in about 1982 that basically said "Simulcasting can't successfully be done".  Quintron had been doing it for several years.  Dennis is pretty much known as the Father of Simulcasting.

I know there are multitudes of others well deserving of being in the Hall of Fame, but these few are the ones that I have personal experience with.

Second Item:  Paging Family Tree:  Here is a progression:  Gencom - PacTel Paging - Air Touch - Verizon (Don't know if they still promote paging or not.  I know they don't have a clue about it in their cellular retail stores) Keep up the great newsletter.

Take Care,

Bill Woods

Brad,

I started out with Tel-Page, (owned by Sam Albano, he still owns Flower City Comms in Rochester, NY) in Buffalo, NY in 1987. Just before that Tel-Page was bought/merged with MobileCom. They had also just purchased the Cleveland to Niagara Falls 35 MHz system from Craig McCaw. In late 1987 MobileCom/Tel-Page purchased Pocket Phone a 35 MHz provider in Buffalo, NY. Pocket Phone was once part of Graphic Scanning.

The other big provider in the area was Professional Communications, Gerry Uht. I don't know how long they lasted before they sold out to PageNet or was it Arch?

I transferred to Washington, DC in 1988 for MobileCom. I think the MobileCom operations in DC were previously owned by MCI Airsignal.

Hope this helps, 73,

Mike Candell

Brad,

Thanks for both of your ideas (Paging Family Tree & Hall of Fame). Although few may remember him, I would like to nominate Sam Albano, who was behind the scenes but was the first partner that joined with John Palmer (Sam was the paging guy, John was a CPA who took over an answering service that was in paging, I believe) and were the beginning of the original MobileComm.  Sam was from Rochester NY and after leaving MobileComm (when Bell South bought them), he owned Flower City Paging in Rochester and later, another paging operation in Florida.  Sam taught me the paging business and was a great boss.

The last I heard, Sam was retired and living in Sarasota, FL. I have not talked to him in years. His son, Michael, had taken over the operation of the business in FL and someone else bought (and still runs) Flower City in Rochester.

As to the Family Tree, MobileComm also acquired Ram Paging (Boston, Cleveland, Hawaii, Indianapolis and HQ in Detroit) Also Graphic Scanning (or is the same as Radio Relay?).  Also, Arch bought USA Mobile (HQ in Cinn. OH) and Page Alert (HQ in Fort Wayne, IN).

Both fun projects, Thanks,

Bill Reid

Other nominations:

• Bob Schwendeman
• Bob Spargo
• Ron Mercer (multiple times)
• and several others that I will add here

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Graphics Display

Looking for information on paging receivers that can display medical information graphically. There used to be a service that did this with a paging receiver connected to a palm-top computer or PDA. If you know of anything, please drop me a note.

Thanks, Brad Dye

USED MOTOROLA PAGING EQUIPMENT AND INSTALLATION ACCESORIES
(931 MHZ)

Nucleus - Unipage - ASC Controllers - Antennas - Filters - Power Supplies - Connectors - Pagers - etc.

Arturo@ubicar.com.ar

Quintron / Glenayre QT-7795 any vintage parts or chassis Universal exciters and freq. TXC-TCC controllers. UHF link receivers

Angie: 1-800-842-1950

Ext: 6411

Motorola Introduces Two New Pagers Ideal for Health Care, Hospitality, Manufacturing, and Utilities Markets

Motorola's newest one-way pagers—the Advisor II pager and the LS355 pager—are ideal for users in demanding business environments who need a convenient and cost effective way to stay in touch.

Both the Advisor II pager and the LS355 pager were developed for use in hospitals and medical facilities, manufacturing environments, utilities, hospitality applications, campus settings, and for businesses that own and operate their own paging systems.

The Advisor II pager's alphanumeric four-line display and expanded functionality incorporate many of the most advanced paging features available. A major advantage of the Advisor II pager is that it is synthesized which enables the user to program the pager to a specific frequency in the field. Other features of the Advisor II pager include:

• Displays up to four lines of text and 80 characters per line
• Zooms in on two lines for larger view
• Optimax® EL Electra Light for optimum readability
• 52 message slots for storing multiple pages
• Two notebook areas, including a personal notebook and a mail drop notebook

The LS355 numeric pager enables users to receive a "call-back" number that can be returned at the user's convenience. This pager has a one-button design for ease of use. Features of the new LS355 pager include:

• 16 message slots for storing multiple pages
• Six individual addresses to allow the user to receive individual or group pages
• 4 icons including Message Preview, Unread Message Indication, Alert Mode, and Out of Range Indication
• Saves messages when off or when the battery is being changed and offers the time and date when on standby
• RS232 programmable to allow for programming changes in the field

Both the Advisor II pager and the LS355 pager are available in POCSAG, UHF or VHF models and ship with a one-year standard warranty. As part of the continued support of these pagers, Motorola offers a two-year Express Service Plus program. This feature provides hardware repair coverage for two years beyond the standard one-year warranty for a total of three years of pager repair coverage. Both pagers are available through Motorola Authorized Resellers.

MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2003.

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Wireless Telemetry

Data Communications	Level 1	A basic ReFLEX transceiver, sending and receiving serial RS-232 ASCII data.
Telemetry Remote Monitoring and Control	Level 2	An enhanced ReFLEX transceiver, monitoring alarms from a remote site, and sending commands to the remote site.
Asset or Fleet Tracking	Level 3	An enhanced ReFLEX transceiver, with the addition of a GPS module for the reporting of accurate locations to enable tracking.
Field Force Automation	Level 4	An enhanced ReFLEX transceiver, with the addition of a GPS module and a handheld computer terminal for full automation of field service activities all the way from the customer's location back to the service company's back office.
We can generally turn a specification into a prototype in two to four weeks. If you have an interesting application in mind, please give me a call so we can talk about it. ()

Thank you to all of Brad's readers who provided equipment and leads for my last want list. I continue to search out and recreate early wireless e-mail systems from the 80s and 90s and am looking to acquire the following:

• CE Software's QuickMail Server from, or prior to 1995 on any OS c/w documentation.
• MobileVision server plug-in for QuickMail server c/w documentation.
• Working MOTOROLA MARCO with MobileVision client c/w user guide documentation.
• Motorola AirMobile software. Both client and server apps.
• Working NEC D4 or D7 alphas on any band.RS232/Printer interface. Any user manuals or brochures.
• Early Motorola ADVISOR PrintPals c/w Version 1.0 PC software and documentation for reading the Advisor.
• Complete IBM KDT based DCS terminals, documentation, user manuals, anything associated with the IBM KDT based DCS system.
• MOTOROLA PAGER CARD the PCMCIA pager card from Motorola on any frequency. Also looking for any documentation and software for the pager card.

If you have any of the above or a lead on same please contact us.

Cassel & Associates
E-mail: paul@ve3sy.com
Phone: 519-634-5139

AAPC’s Mission Statement Defines Purpose

• Identifying issues of common concern to its members
• Providing an effective forum for the discussion and progression of issues relating to the industry
• Monitoring and addressing regulatory and legal matters as a unified organization
• Providing research into and development of our industry and its current and prospective markets
• Providing education and resources to address the challenges and trends affecting our operating environments
• Encouraging and maintaining high standards of ethics and services
• Championing the industry and representing paging carriers with a positive voice

Our industry must move forward together or we will perish individually. If you want to get involved, please click here. Come and join us! The AAPC "newsroom" is a great source of information. The AAPC also hosts the Paging Technical Committee site. There is a lot of good paging industry information here.

Click on the logo above to get a membership application.

Zetron Simulcast System

High-speed simulcast paging with protocols such as POCSAG and FLEX™ requires microsecond accuracy to synchronize the transmission of digital paging signals.

Zetron's Simulcast System uses GPS timing information to ensure that the broadcasted transmissions between the nodes of the Simulcast System and associated transmitters are synchronized to very tight tolerances.

This system is ideal for public or private paging system operators that use multiple transmitters and wish to create new paging systems or to build out existing systems into new regions. For more information about Zetron's High Speed Simulcast Paging System, the Model 600 and Model 620, go to:

www.zetron.com/paging. CLICK HERE

CONTACT

Zetron, Inc. P.O. Box 97004 Redmond, WA 98073-9704 USA

Tel: 425-820-6363 Fax: 425-820-7031 E-mail: zetron@zetron.com CLICK

Prism Message Gateway Systems
Modular and Configurable

Your Choice of Options

• Radio Paging Terminals
• Voicemail Systems
• Email and Network Text Messaging Systems
• Digital Trunk Switching Systems
• Digital Trunk and Voicemail Concentrators
• Remote Network Encoders
• TNPP Network Routers

Popular Choice for Domestic and International

• Commercial Paging Carriers
• Private Paging Systems
• Hospitals
• Public Safety
• Federal, State and Local Government
• Industrial Paging
• Energy Companies – Load Management

Logical Choice

• Replace Outdated, UNLICENSED Paging Terminals
• Eliminate Outrageously High Support Costs
• Add New Paging System with ALL THE FEATURES
• Provide Your Customers With Features They Want
• Designed and Supported by Industry Experts

Go ahead… be choosy… choose Prism Systems International

MAXPage
It's like a Motorola PeopleFinder™ on Steroids!

More information

Commtech Wireless introduces MAXPage, a desktop paging terminal packed with features.

Alpha, Numeric, Tone, & Voice
MAXPage, from Commtech Wireless, is the ideal replacement for the Motorola PeopleFinder™. With its advanced features, it can be used with Alphanumeric, Numeric, Tone only, Coaster pagers as well as 2-tone voice pagers in countless applications.

Serial Interface
With the inclusion of a serial interface, MAXPage can interface with Comp, TAP, Scope™, Waveware & Tekk systems as well as Commtech's Wireless Callpoints.

Telephone Interface
Anyone can be given easy access to the MAXPage system through its telephone interface. Once the system is connected to a telephone port, anyone can pick up a telephone, dial the MAXPage unit and use the keypad on their phone to send messages to pagers. The telephone can also be used to transmit voice messages to 2-tone voice pagers.

Alarm Inputs
A powerful feature of MAXPage is its onboard alarms. The four, dry contact closure, onboard alarm inputs will automatically dispatch messages to pagers or groups when activated. Alarms not cleared within a configured time frame can activate a repeat message (escalation) to either the same pager/group or to an alternative pager/group.

Features*

• 1000 Pager capacity
• Selectable 2 or 4 watt transmitter
• Reminder messages
• Dual mode function keys - one touch messaging
• 2-tone voice paging - from on-board mic or telephone
• 4 alarm inputs
• Voice prompted telephone paging
• QWERTY keyboard interface (PS2)
• Windows® interface for advanced features
• Serial interface for Comp/TAP/Scope™/Waveware/Tekk
• Coaster paging management system

*Some of the features listed are optional and are not supplied as standard

For more information, simply fill out the feedback form or contact us on the details below.

PLEASE VISIT

http://braddye.com

The Hark SAFe is a hardware firewall with SPAM and virus blocking designed to protect email servers, corporate intranets, and unified messaging systems like the Hark Omega Messaging and IPT products. System includes a Linux based operating system with Web-based configuration (no keyboard and monitor needed!). Price is $995.00 including hardware!

Firewall protects your Internet enabled paging system:

• Provides a firewall to protect your paging system and internal network.
• Protect company workstations by giving them internal IP addresses.
• Can redirect external IP addresses and ports to specific internal computers.

SPAM blocker eliminates un-wanted email:

• Uses the latest techniques to identify and block SPAM
• Supports new techniques as they become available

Virus blocker:

• Prevents emails with viruses from being accepted.
• Automatically downloads virus signature updates each night.

CONTACT

Hark Systems, Inc. 2675 Lake Park Drive N. Charleston, SC 29406

Tel: +1 800-367-4275 or 843-764-1560 ext. 8104 Fax: +1 843-764-3692 E-mail: leanne@harksystems.com CLICK Web: http://www.harksystems.com CLICK

SECOND TERM SUPPORTER

CALL CENTER

Please click on the image above for more information.

• ISO 9001 - 2000 certified manufacturing facility.
• THE High-Quality RF design and Contract Manufacturer of choice.
• Do you have a product or product component that you would like to have manufactured?
• Would you like to have us design and manufacture a product just for you?
• Would you like to know firsthand that your contract manufacturer is one of the leading providers of service with the highest degree of quality in mind?

Daviscomms USA Inc. is your direct connection to Daviscomms (S) Pte Ltd., the leading pager manufacturer in the world with many years experience in Engineering, Design, and Manufacturing of highly-reliable, premium-quality FLEX and POCSAG Alphanumeric and Numeric pagers. Daviscomms offers unparalleled quality, features and functions. We perform our own stringent quality testing as well as certification by Underwriters Laboratories (UL) to meet all of their standards. All of our paging products meet FCC and IC Standards for use in the USA and Canada.

Our manufacturing facility, located in Malaysia, is a 40,000 square foot, state-of-the-art facility. Customers, globally, choose Daviscomms for our QUALITY, RELIABILITY, ON-TIME DELIVERY, COMPETITIVE PRICING and our TOTAL COMMITMENT to providing the best value for their needs.

Br501plus Numeric	We offer full product support (ODM/OEM) for our worldwide customers, including a complete design center, research facilities, proto-typing, field services, contract manufacturing, commodity sourcing, and distribution.
In addition to both Numeric and Alphanumeric pagers, we have designed, engineered and manufactured 1-way Telemetry devices, paging receivers, 2-way paging (ReFLEX) telemetry devices, DECT phones/devices and PDA accessories.	Bravo 800 Alphanumeric

At Daviscomms, we are proud to provide our customers with end-to-end manufacturing solutions while delivering superior quality and support. Daviscomms is at the forefront of the industry with its commitment to leading-edge technology, cost-effective manufacturing and the highest degree of customer service.

Daviscomms delivers low cost, high volume manufacturing solutions to our customers. We help maximize time-to-market objectives while minimizing procurement, materials management, and manufacturing costs.

For information about our contract manufacturing services or our Bravo-branded line of numeric and alphanumeric pagers, please call Bob Popow, our Director of Operations for the Americas, 480-515-2344. (Scottsdale, Arizona) or visit our website www.daviscommsusa.com.

Programming Concepts, Inc. Since 1979

RTS Wireless ADVX System
Support and Enhancements

Programming Concepts, Inc. provides authorized RTS ADVX Wireless Gateway Support & Enhancements. Our RTS lab includes source code control, development tools, and test beds for all deployed RTS systems. Call now to sign-up for our first class support of your aging RTS system. More info ...

PCI (www.programmingconcepts.com) has been in business for 24 years providing custom application programming for medium to large businesses. PCI's primary business segments include web enabled application development, financial industry systems, telephony (IVR, CTI, and Wireless), Secure Enterprise Instant Messaging System, Microsoft Customer Relationship Management (MS-CRM) Applications, and a wide variety of commercial applications.

Contact Sales sales@programmingconcepts.com
or 631-563-3800 x220.

DX Radio Systems, Inc. manufactures high quality, high specification type communications products. The following is a list of products that DX Radio Systems, Inc. manufactures or supplies as a single supplied product and can be included as part of a turnkey system:

• Repeaters
• Repeater Systems
• Paging Transmitters
• Paging Systems
• LTR & MPT1327 Trunking Systems
• MPT1327 Trunking Repeaters
• SmarTrunk II Trunking Repeaters
• Complete Trunking Systems
• Airport Ground to Air Base Radios
• Airport Ground to Air Systems
• Rural Radiotelephone Link Systems
• Antenna Systems
• Combining Systems
• Complete Turnkey Systems
• Engineering & Installation of All Systems

Performance that is tough to find anywhere at a price you can afford.

CONTACT

DX Radio Systems, Inc. 10941 Pendleton Street Sun Valley, California 91352-1522 USA

Telephone: 818-252-6700 Fax: 818-252-6711 E-mail: Info@DXRadioSystems.com CLICK Web: www.dxradiosystems.com CLICK

The Paging Family Tree continues to grow, thanks to many helpful messages from readers.

Arch Wireless Provides Notice of $20 Million Note Redemption

WESTBOROUGH, Mass., April 28 /PRNewswire-FirstCall/ — Arch Wireless, Inc. (Nasdaq: AWIN, BSE: AWL), a leading wireless messaging and mobile information company, today announced that its wholly owned subsidiary, Arch Wireless Holdings, Inc. ("AWHI"), has notified The Bank of New York, as trustee, of its intention to redeem the remaining $20 million compounded value of its 12% Subordinated Secured Compounding Notes due 2009 on May 28, 2004 to holders of record as of May 13, 2004.

As previously announced, AWHI intends to redeem $20 million in aggregate compounded value of the 12% Notes on Friday, April 30, 2004 to holders of record as of April 14, 2004. Upon completion of the optional redemptions on April 30, 2004 and May 28, 2004, AWHI will have fully redeemed its 12% Notes issued on May 29, 2002 and have no long-term debt outstanding. The 12% Notes trade in the over-the-counter market with the CUSIP number 039392-AB-1.

Arch Wireless, Inc., headquartered in Westborough, Mass., is a leading wireless messaging and mobile information company with operations throughout the United States. The company offers a full range of wireless messaging services to business and consumers nationwide, including paging, two-way wireless e-mail and messaging and mobile data solutions for the enterprise. Arch provides wireless services to customers in all 50 states, the District of Columbia, Puerto Rico, Canada, Mexico and in the Caribbean principally through its nationwide sales force, as well as through resellers, retailers and other strategic partners. Additional information on Arch Wireless is available on the Internet at http://www.arch.com.

Contact: Bob Lougee 508-435-6117

Source: Arch Wireless

Verizon Wireless and Yahoo! Announce the Launch of Yahoo! Messenger on Verizon Wireless' Mobile IM Service

Customers Now Have Their Choice of Top Three IM Applications

04/28/2004: Verizon Wireless, the nation’s leading wireless service provider, and Yahoo!, a leading global Internet company, today announced that Yahoo! Messenger is now available on Verizon Wireless’ Mobile IM service. Starting today, Verizon Wireless customers can use their wireless phones to access their pre-existing IM accounts with Yahoo! Messenger to send and receive instant messages. Using their Get It Now-enabled handsets, IMers can stay in touch with friends and family with the nation’s three most popular instant message applications, even when they are away from their computers.

Source: Verizon Wireless Press Release

GL3000 Cards

• RAM Cards, CPU’s, LCC, UOE, QVSB’s, T1s, DIDs, SIO, Drives, Almost any card you need—priced right.
• TOWERS (NEW) Self supporting, Guyed, Monopoles, with all the hardware
• Antenna Line Hanging kits, and misc hardware.

Transmitters

• (12) Motorola Nucleus, 350W, VHF, Advanced Control
• (2) Glenayre QT5994, 45W, 900 MHz Link TX, w/ Hot Standby
• (1) Glenayre QT6994, 150W, 900 MHz Link TX.
• (3) Glenayre QT4201, 25W Midband Link TX.
• (15) Glenayre RL70XC, Midband Link RX.
• (10) Glenayre GLT5340, 125W UHF TX.
• (75) Motorola PURC 5000, UHF, 110W, ACB
• (12) Glenayre GLT85/8600, 250/500W, 900 MHz w/C2000
• (5) Micor PURC UHF, 250W Complete – (Make Offer)

Motorola PURC UHF RF Trays & UHF 110W PAs, tested and ready to ship. Motorola PURC Advanced Control Units, tested and ready to ship.

TOO MUCH TO LIST • CALL OR E-MAIL

Rick McMichael 888-429-4171 rmcm@preferredwireless.com CLICK

Mark Dawson 972-467-8188 markd@preferredwireless.com CLICK

SECOND TERM SUPPORTER

GTES is the only Glenayre authorized software support provider to the paging industry.

The GTES team consists of highly qualified and seasoned associates who were formerly a part of Glenayre's paging infrastructure support and engineering operations. We are poised and ready to "Partner" with you to ensure the viability of your network, reduce your long-term cost of ownership, and to provide future solutions for profitability. GTES will offer product sales, maintenance services, software development and product development to the wireless industry.

GTES SUITE OF PRODUCTS

GTES Partner Program
Software and/or Hardware Support Programs

Product Sales
Software and Hardware Sales

On-Site Services
Upgrades, Relocations, Repairs, Consolidations

Software Development
New features, application development

Product Training
GL3000, GL3100, GL3200, GL3300, N2000, C2000

CALL US TODAY FOR YOUR SUPPORT NEEDS

Intelligent Paging & Mobile Data Hardware & Software

Selective is a developer and manufacturer of highly innovative paging receiver/decoders and mobile data equipment. The PDT2000 Paging Data Terminal is a large display pager designed for desktop or in-vehicle mounting and is widely used by emergency services and in onsite paging systems for forklift dispatch etc. Our range of Paging Data devices and software products have multiple uses and capabilities including:

• FLEX and POCSAG decoding
• POCSAG encoding and transmitter control
• Parallel printer output
• Serial inputs & outputs
• Relay control (1-256 or more)
• PC interfacing and message management
• Message interception & logging
• Remote control
• Cross band repeating & paging coverage infill
• LED sign control
• Remote printing etc.

Our mobile data equipment includes a range of Mobile Data Terminals (MDTs) which may be interfaced to a variety of wireless networks including trunked and conventional radio, GPRS & CDMA cellular, Mobitex etc. Automatic Vehicle Location (AVL) and GPS solutions, Dispatch & Messaging software.   We offer mobile communications dealers and systems integrators a "fast to market" job dispatch and job management capability.

Specialised local area paging systems, paging interception and message reprocessing software, field force automation and mobile dispatch solutions. We export worldwide.

CONTACT
Postal Address:	Selective Communications Group PO Box 8798 Symonds St. Auckland, New Zealand
Street Address:	3/2 Haultain St. Eden Tce Auckland, New Zealand
Web site: E-mail:	www.selective.co.nz CLICK info@selective.co.nz CLICK
Phone: Fax:	+64-9-3021142 +64-9-3021148
SECOND TERM SUPPORTER

I am an authorized Manufacturer Representative for Selective Communications. Please contact me directly for any additional information. CLICK HERE

Specially designed course for sales, marketing, and administration personnel. Engineers will only be admitted with a note signed by their mothers, promising that they will just listen and not disrupt the class. (This is supposed to be funny!)

This is a one-day training course on paging that can be conducted at your place of business. Please take a look at the course outline to see if you think this might be beneficial in your employees: Paging training course outline. I would be happy to customize the content to meet your specific requirements.

Although it touches on several "technical" topics, it is definitely not a technical course. I used to teach the sales and marketing people at Motorola Paging and they appreciated an atmosphere where they could ask technical questions without being made to feel like a dummy and without getting a long convoluted overly-technical answer that left them more confused than before. A good learning environment is one that is non-threatening.

Let me know if you would like to receive a quotation, or if you would like to have any additional information. CLICK

Satellite Uplinking Service
Affordable and Reliable

• Own and operate our own satellite uplink
• Provide the same reliable services to several other paging carriers with room for more
• Lower than average industry costs
• Completely redundant hardware
• Access to knowledgeable technical staff 24/7

Glenayre Technical Support
Paging Terminals & Transmitters

• Paging terminal upgrades, relocations, troubleshooting, emergency repair & training
• Transmitter installation & maintenance
• Experienced industry technicians and engineers
• Satisfaction Guaranteed

Call or write today to learn more Alan Carle, Dir of Engineering 888 854 2697 x272 or

acarle@ucom.com

If you see someone in the field (like salespeople, technicians, and delivery people) using paper forms, their company could probably save a pile of money, and get much better timeliness, accuracy and efficiency, by using converting to Outr.Net's Wireless Forms. Custom applications for as little as $995, delivered in just a few days.Outr.Net has a web page on Wireless Forms for Timeports at: http://www.outr.net/overnight_pw.htm Their latest newsletter is: "Business Development in Mobile Data"

Please call me so we can discuss your need or your idea. Or contact me by e-mail for additional information. CLICK

UK Hospital hopes to improve care by using wireless communication

LEXINGTON, Ky. —The emergency department at University of Kentucky Hospital has begun using a new communication system that hospital officials say will improve patient care and save medical professionals time. UK officials said Wednesday that the hospital is the first in the state to implement the wireless voice-operated communication system.

It features a two-ounce wearable badge that enables instant voice communication over a wireless network. Once the badge is activated, it is a handsfree system, which is an improvement over phones or walkie-talkies, said Maggie Borders, the hospital's nurse manager for emergency and trauma services. "With a cell phone, you lose half of your dexterity," Borders said. The badges have the capabilities of walkie-talkies, pagers and phones, all using voice-recognition technology.

"In the emergency department, there are times when help is needed immediately," Borders said. "This state-of-the-art system helps streamline emergency situations and allows nurses and physicians more time to care for our patients." Using the new system, a person can press a button and say a name. The system processes the request and directly connects the two people. That's in contrast to having to page a person and wait for a response, which sometimes can take several minutes, she said.

The system can also dial a phone number inside or outside the hospital. All doctors at UK Hospital are entered into the system's database, so even if a doctor is not wearing a badge, he or she can quickly be contacted using the system. "The system will drastically improve our workflows and eliminate numerous inefficiencies," Borders said. "Nurses are especially excited about the system because they no longer spend inordinate amounts of time tracking down staff and resources, allowing them to spend more time with patients."

The hospital's emergency department began using the system April 6. If it proves successful, it might be used throughout the hospital in the future, Borders said. The system is from Vocera Communications, a Cupertino, Calif.-based company that has marketed the product since 2002. About 60 other hospitals across the nation also are using the system, said Chuck Pledger, a regional sales manager for the company.

"In today's environment, it's all about saving time, especially with the nursing shortage," said Lori McCauley, the director of telecommunications for Arkansas Children's Hospital in Little Rock, which began using the system in January 2003. "I said early on it was like AOL Instant Messenger. Vocera is instant voice for the voice world."

The system also is being used by other companies - particularly in laboratory, manufacturing and retail settings - but Pledger said the company has found "a very strong niche" in the health care industry. "Any place that you have people that are mobile, it's tremendously valuable," Pledger said. UK Hospital spent about $85,000 on the system, university spokeswoman Amy Gilliam said. The hospital bought 35 badges, which are shared by the 200-plus people using the system.

Source: Kentucky.com

If you hear of any interesting news, please let me know. Thanks for reading the newsletter. Please patronize the advertisers and mention that you saw their ad here. I have received some funny suggestions for a new name of the Arch/Metrocall company—"Ouch" and "MArch." Have you got one?

With best regards,	Brad Dye WIRELESS DATA CONSULTANT		WIRELESS DATA
	Voice:
	Fax:
	E–mail:	brad@braddye.com
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