Dear Wireless Colleagues and other Friends,

Well another week has gone by already! There is a lot of news again this week and another new advertiser. Welcome to Infostream in Australia. Check out their advertisement. You can't miss it because it is bright red and professionally done. They have a very interesting pager with a feature that I don't recall having seen before, "keyword alerting." Now that is really nice if it works like I think it does. It is full of possibilities. You can click on the graphic and it will take you to their web site for more information about the "Inscribe" pager and other products.

I would also like to mention Advanced RF Communications in Quincy, Illinois. They have been advertising here for quite a while. There is some tremendous talent available in Quincy after Glenayre closed up shop. You may recall the Paging Transmitter company that was there before Glenayre bought them out—it was Quintron. This is a town with a great history of many years of being involved in various electronics and radio communications enterprises. Anyway, the guys at Advanced RF can "tune-up" your existing paging system with their diagnostic and troubleshooting services and restore the system performance that may have deteriorated over time. Be sure and see their ad below. These are good people. It doesn't cost you anything to call them up and discuss your requirements. Tell them Brad sent you.

Now on to this week's news. . .

PAGING CARRIERS: Our industry must move forward together or we will perish individually.

 Join the AAPC today 

American Association of Paging Carriers

Keeping Paging Alive

A new issue of the Paging and Wireless Data Newsletter gets posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon Eastern US time. The notification message has a link to the actual newsletter on the Internet. That way it doesn't fill up your incoming e-mail account.

There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major paging and wireless data companies. There is an even mix of operations managers, marketing people, and engineers, so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology.

I regularly get reader's comments, so this newsletter has become a community forum for the paging, and wireless data communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my website.

NOTE: This newsletter is best viewed at screen resolutions of 800x600 (good) or 1024x768 (better). Any current revision of web browser should work just fine. Please notify me of any problems with viewing. This site is compliant with XHTML 1.0 transitional coding for easy access from wireless devices. (XML 1.0 / ISO 8859-1)

Highlights from the AAPC Newsletter Winter 2004 Volume 2, Issue 1.

IWCE Paging Zone Coming Soon!
The annual International Wireless Communications Expo will be held this year from March 24 to 26 at the Las Vegas Convention Center. This will mark the second edition of the wildly successful "Paging Zone" sponsored by AAPC. This is a special area established on the floor of the expo and devoted to our industry. Last year the zone was a sell-out with more than 20 paging-oriented vendors from technology to licensing to cases; they were all in one area and easy to see. AAPC is an enthusiastic sponsor of this concept and hopes it will encourage members and non-members alike to get to know and support the key players in the paging vendor community. Also on this year;s activities at IWCE is a panel discussion about the role paging plays in homeland security. Jim McLaughlin is heading up the panel formation and is enthusiastically looking forward to being a part of the big show.

PWG Meets to Ratify Upgraded ReFLEX Protocol
A meeting of the Protocol Working Group of the PTC is scheduled for Ft. Lauderdale, FL, on Tuesday, February 3, 2004 to ratify the recent changes and improvements made to the ReFLEX paging protocol ver. 2.7.3 and UAR (Universal Addressing and Routing protocol) ver. 3.0. For details about the meeting or the subject matter, please contact the chairman of the PWG, Gagan Puranik of SkyTel. His e-mail is: gagan.puranik@mci.com

Vendor News
You may have seen the recent announcements about some significant changes in the ownership and structure of a couple of key vendors to our industry. But in case you missed them, here are the highlights.

In early November, TGA Technologies, Inc., announced that it was dividing its operation into two sectors: one-way paging products and two-way paging products. The one-way items, principally the PRISM and SNAP paging terminals and interface units, will now be produced and supported by Paging Systems International (PSI), headed by Jim Nelson, former VP of Sales at TGA. The balance of TGA's business units, including the SPARKGAP ReFLEX Network Controller, and various products for law enforcement use, will continue under the TGA banner with the company headed by Barry Kanne. As a part of this change in structure, Bob Webb, long-time figure in the paging terminal portion of our industry, will retire from active duty at TGA but maintain a supporting role for both PSI and TGA.

Just before the end of the year, Vytek announced California Amplifier of Camarillo, CA, was acquiring it. Vytek is made up of several divisions; the one most familiar to the paging industry is the former Sonik, Inc., group in San Diego that produces paging transmitters for one-way and two-way systems and receivers for ReFLEX systems. Vytek also has other divisions that develop software and hardware that support wireless information access, according to a press release from the new parent company.

PTC to Develop a National Paging Carrier Directory
In response to numerous requests, the Paging Technical Committee (PTC) has undertaken the development of a National Directory Of Paging Carriers. The committee believes that this effort will benefit carriers, vendors and the entire paging industry by:

• Encouraging inter-carrier channel sharing agreements to expand coverage and services,
• Identifying facilities and systems which may be for sale,
• Improving vendor awareness of carrier requirements,
• Encouraging the sharing of system maintenance experiences and know how,
• Improving public recognition of industry capabilities,
• Reducing industry fragmentation,
• Increasing industry visibility to legislative and regulatory bodies.

Only non-competitive information will be requested and tabulated. As of this writing, the database is being designed and volunteers are being rounded up and trained in order to effectively find carriers and obtain the needed information.

The 1 Way Subcommittee hopes to have this project officially launched by the March 2004 PTC meeting in Las Vegas.

Vic Jensen Retires from Motorola
One of the persons most responsible for the progress of paging at Motorola in recent years, Vic Jensen, retired at the end of December. Vic wore many "hats" during his tenure at Motorola, most recently being responsible for licensing of the proprietary paging formats that support our industry. Over the years, Vic served as the primary interface between Motorola and the paging industry. His efforts to take industry ideas back to Motorola and get them added to their protocols make him the "go-to guy" when issues about signaling formats were discussed. He led the roll-out of FLEX and ReFLEX, following on the earlier development of GOLAY paging format as industry standards. We will miss Vic's contributions to our industry, but hope to see him at meetings held near his home in South Florida. Thanks, Vic, for the many things you did to strengthen our industry!

One-Way Subcommittee Investigates Encrypted POCSAG Pagers
The One-way subcommittee of the Paging Technical Committee (PTC), headed by Alan Carle of Northeast Paging, is currently evaluating a pair of VHF pagers manufactured by Swiss-phone that feature digital encryption. Alan and his team are conducting field trials on the pagers using the Northeast Paging network. The concept of encryption is becoming more important in several traditional paging markets such as health care. New privacy regulations included in the Healthcare Insurance Portability and Accountability Act (HIPAA) will lead to the inclusion of encryption to protect private patient information as it is sent to pagers carried by medical personnel. We anticipate a full report from Alan at the upcoming PTC meeting in Las Vegas in conjunction with the IWCE meeting.

Source: AAPC Newsletter

PTC Meeting at IWCE in Las Vegas

If you intend to come for upcoming PTC at IWCE in Las Vegas, you may want to register before 02/15/2004 to get FREE exhibit hall admission!

Register online at www.iwce-mrt.com

Source Code: WB

If you have questions about registration, call 1-800-288-8606 or +1-508-743-0105.

Courtesy of: Gagan Puranik

Cingular leads AT&T auction

Posted 1/28/2004 10:14 PM Updated 1/29/2004 10:14 AM

Germany's Deutsche Telekom is out of the hunt to buy No. 3 U.S. cell phone carrier AT&T Wireless (AWE), while Britain's Vodafone is monitoring the situation, the foreign companies said Wednesday.

Kai-Uwe Ricke, CEO of DT (DT), said its T-Mobile USA unit could benefit from wireless consolidation, Reuters reported, but said, "We are not in acquisition mode." Meanwhile, Dow Jones quoted Vodafone (VOD) CEO Arun Sarin as saying: "We are watching developments as they occur." Vodafone would need to shed its 45% stake in No. 1 Verizon Wireless (VZ) to bid.

The developments are the latest twists in an auction for AT&T Wireless, which said last week it would entertain offers. It gave no assurances it would sell.

Phone companies BellSouth (BLS) and SBC Communications (SBC), co-owners of Cingular Wireless, have made an all-cash offer of about $30 billion, or roughly $11 a share. That was before AT&T Wireless announced the auction last week and set up rules.

Analysts still consider Cingular the front-runner and expect it to submit a final bid by the Feb. 13 deadline. On Tuesday, Japan's NTT DoCoMo (DCM), which owns 16% of AT&T Wireless, waived some investor rights so it can bid if it so chooses.

After posting poor fourth-quarter results last week, AT&T Wireless got more bad news Wednesday. Federal regulators said it was named in a disproportionate number of consumer complaints — 2,297 of 4,734 — since a rule took effect Nov. 24 letting customers keep phone numbers when switching carriers.

Source: USA Today

Motorola to lay off 325 in Boynton Beach

2:45 PM EST Thursday

Motorola has filed notice with the state it will lay off 325 employees at its Boynton Beach plant, which, media reports say, the company will close by the end of the year.

The plant is at 3301 Quantum Blvd., and the layoffs are scheduled to be effective March 26.

Schaumburg, Ill.-based Motorola put the 555,000-square-foot plant and 86-acre campus, once home to its pager-making operations, on the market in January for $33 million. It is not known whether it sold or for what price, but at the time, more than 21 percent of Boynton Beach's 3.5 million square feet of industrial space was vacant, according to Cushman & Wakefield market reports.

Source: South Florida Business Journal

Motorola will close Boynton Beach plant

Posted on Thu, Jan. 22, 2004

Motorola Corp.'s Boynton Beach plant, once home to a thriving pager-manufacturing operation, will close by the end of the year.

The closing of the facility, where Motorola designed cellular phones, affects 375 jobs. Motorola has offered employment to 135 workers at other locations, including South Florida. The remaining 240 employees will lose their jobs.

Jo Posti, a Motorola spokeswoman, said the plant's closing is part of Motorola's ''ongoing cost restructuring plan.'' The company has cut about 62,000 jobs since mid-2000, reducing its global workforce to about 88,000.

About 25 engineers that worked in the Boynton Beach facility have been offered positions at Motorola's plant in Plantation, where the company makes mobile phones. About 50 people in the semiconductor product sector will be offered positions in South Florida, though the precise location hasn't been determined. The remaining 60 transfers have been offered positions in Libertyville, Ill.

Source: Miami Herald

Recently posted to the LMR PAGER list on Yahoo! Groups

Subject: Aquis Comm - Boston Market shutdown

Hello to all on the list !

Aquis Communications, formerly Paging Partners, has notified it's resellers that it intends to shut down transmitters in Massachusetts starting the end of January 2004. Aquis has found the Boston market to be unprofitable and will focus sales in the Connecticut market.

Aquis added type 3A phone numbers in the 203 & 860 area codes recently. Aquis has struggled over the past years to stay profitable. Income from the Boston market did not support it's network of transmitters.

BRUCE R HICKOX   [TAC9-C339]
National Affiliates Coordinator
TAC9 RADIO/ PAGING
http://www.tac9.com
affiliates@tac9.com

FDIC And FBI Investigating Fraudulent Emails

At approximately 12:00 p.m. (EST) on January 23, 2004, FDIC Consumer Call Centers in Kansas City, Missouri, and Washington, D.C., began receiving a large number of complaints by consumers who received an email that has the appearance of being sent from the FDIC. The email informs the recipient that Department of Homeland Security Director Tom Ridge has advised the FDIC to suspend all deposit insurance on the recipient's bank account due to suspected violations of the USA PATRIOT Act. The email further indicates that deposit insurance will be suspended until personal identity, including bank account information, can be verified.

This email was not sent by the FDIC and is a fraudulent attempt to obtain personal information from consumers. Financial institutions and consumers should NOT access the link provided within the body of the email and should NOT under any circumstances provide any personal information through this media.

The FDIC and the FBI are attempting to identify the source of the emails and disrupt the transmission. Until this is achieved, consumers are asked to report any similar attempts to obtain this information to the FDIC by sending information to alert@fdic.gov.

# # #

Source: FDIC Press Release

Motorola Introduces Two New Pagers Ideal for Health Care, Hospitality, Manufacturing, and Utilities Markets

Motorola's newest one-way pagers—the Advisor II pager and the LS355 pager—are ideal for users in demanding business environments who need a convenient and cost effective way to stay in touch.

Both the Advisor II pager and the LS355 pager were developed for use in hospitals and medical facilities, manufacturing environments, utilities, hospitality applications, campus settings, and for businesses that own and operate their own paging systems.

The Advisor II pager's alphanumeric four-line display and expanded functionality incorporate many of the most advanced paging features available. A major advantage of the Advisor II pager is that it is synthesized which enables the user to program the pager to a specific frequency in the field. Other features of the Advisor II pager include:

• Displays up to four lines of text and 80 characters per line
• Zooms in on two lines for larger view
• Optimax® EL Electra Light for optimum readability
• 52 message slots for storing multiple pages
• Two notebook areas, including a personal notebook and a mail drop notebook

The LS355 numeric pager enables users to receive a "call-back" number that can be returned at the user's convenience. This pager has a one-button design for ease of use. Features of the new LS355 pager include:

• 16 message slots for storing multiple pages
• Six individual addresses to allow the user to receive individual or group pages
• 4 icons including Message Preview, Unread Message Indication, Alert Mode, and Out of Range Indication
• Saves messages when off or when the battery is being changed and offers the time and date when on standby
• RS232 programmable to allow for programming changes in the field

Both the Advisor II pager and the LS355 pager are available in POCSAG, UHF or VHF models and ship with a one-year standard warranty. As part of the continued support of these pagers, Motorola offers a two-year Express Service Plus program. This feature provides hardware repair coverage for two years beyond the standard one-year warranty for a total of three years of pager repair coverage. Both pagers are available through Motorola Authorized Resellers.

MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2003.

See you at the IWCE show in
Las Vegas
booth number 10075

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For more information on advertising click here.

Difficult Technical Problem Solved

I had an interesting problem come up recently. Actually the solution came up recently—the problem has been going on for a while. A paging company in Europe contacted me with a most unusual puzzle. Some of their paging messages were being lost. This is really a serious issue in paging. I reviewed their system configuration with them on the telephone and they sent me some diagnostic data by e-mail. I got in touch with another consultant and we both had ideas about the possible cause of the problem. Eventually I put them in touch with a factory support facility where we found the solution.

It turned out that the issue was with an application that was sending TNPP information into the C-Net system. The pages that were being missed always came in on a TNPP packet with a serial number of "Ø" (zero). According to the TNPP Spec. v. 3.8, only a link initialization packet can use serial number Ø. So the CIU would not encode any packets with a serial number of Ø. They have made a change to the TNPP application that was originating the TNPP packets and initial tests indicate they are no longer missing pages. It sure felt good to help them find a solution. I am passing this along just in case anyone else ever sees this same problem.

Paging Training Course

Specially designed course for sales, marketing, and administration personnel. Engineers will only be admitted with a note signed by their mother, promising that they will just listen and not disrupt the class.

This is a one-day training course on paging that can be conducted at your place of business. Please take a look at the course outline to see if you think this might be beneficial in your employees: Paging training course outline.

Although it touches on several "technical" topics, it is definitely not a technical course. I used to teach the sales and marketing people at Motorola Paging and they appreciated an atmosphere where they could ask technical questions without being made to feel like a "dummy" and without getting a long convoluted overly-technical answer that left them more confused than before. A good learning environment is one that is "non-threatening."

Let me know if you would like to receive a quotation, or if you would like to have any additional information. CLICK

two tone pager
QUATTRINO RE529

• Reliable operation
• Flexible programming
• Weather resistant

A fast and reliable alarming system is an indisputable prerequisite for emergency fire and rescue services to respond successfully and efficiently. State-of-the-art paging enables groups as well as individuals to be alerted.

The Quattrino Voice and Memo two tone pagers are suitable for everyone, even for those working in an emergency during severe weather conditions. Continual further development of previous popular models has resulted in a practical, reliable and user-friendly device, innovatively housed with ergonomic operating controls. Design elements include a very long standby function and weather proofing to the European IP54 specifications.

I am an authorized Manufacturer Representative for Swissphone. Please contact me directly for any additional information. CLICK

Advanced RF Communications offers a complete line of products and services to support your new or existing paging system. Our RF and System engineering team utilizes the latest technologies and techniques to deliver reliable high-speed digital data messaging or tone/voice paging for local or wide area simulcast one-way or two-way paging systems.

Advanced RF Communications is a proud sponsor of the:

American Association of Paging Carriers

Our System design and installation services integrate all the "boxes" and deliver fully operational one or two-way paging "system". We can also "tune-up" that existing paging system with our diagnostic and troubleshooting services to restore System performance that has deteriorated over time.

CONTACT

Advanced RF Communications, Inc. 301 Oak Street—Suite 2-46A Quincy, IL 62301 USA

For further information please contact: Fred Pakosta or Jim Neves

Telephone/Fax: 217-221-9500 E-mail: sales@advancedrf.biz CLICK Web: www.advancedrf.biz CLICK

Need a good paging engineer?

Jason Loefer is looking for a job.

Download his resumé here.

Authentium's COMMAND Antivirus™

COMMAND Antivirus™ is used by leading education institutions, Fortune 500 companies and government agencies for one simple reason - it works. Based on the proven F-Prot engine and developed continuously over a period of more than ten years, COMMAND Antivirus™ deploys more easily, detects more viruses (and potential viruses), handles more file extensions, and returns fewer false positives than competing antivirus products.

Authentium's new representative for Mexico:

Enrique Llaca
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Mexico City
Telephone: 011 52 55 53734241

Enrique Llaca CLICK HERE TO E-MAIL

Advertise Here

Your company's logo and product promotion can appear right here for 6 months. It only costs $500 for a full-size ad in 26 issues—that's $19.23 an issue.

Details about the NEW 2004 advertising plans can be read here.  CLICK HERE FOR MORE INFO

AAPC’s Mission Statement Defines Purpose

• Identifying issues of common concern to its members
• Providing an effective forum for the discussion and progression of issues relating to the industry
• Monitoring and addressing regulatory and legal matters as a unified organization
• Providing research into and development of our industry and its current and prospective markets
• Providing education and resources to address the challenges and trends affecting our operating environments
• Encouraging and maintaining high standards of ethics and services
• Championing the industry and representing paging carriers with a positive voice

Our industry must move forward together or we will perish individually. If you want to get involved, please click here. Come and join us!

The AAPC "newsroom" is a great source of information.

The AAPC also hosts the Paging Technical Committee site. There is a lot of good paging industry information here.

Click on the logo above to get a membership application.

Coming Soon

Prism Systems International, Inc.
300 Colonial Center Parkway,
Suite 100
Roswell, Georgia 30076
Tel: 678-353-3366

Wireless Communication Solutions

Hark Systems has provided the wireless industry with innovative products for over 20 years. The Omega family of products continues that tradition.

The Omega Gateway performs the function of a TAP Concentrator, a TNPP Router, and an Internet Paging Gateway. This allows the paging operator with TAP and TNPP connections to their paging network to offer e-mail and Internet based paging services. Any message coming in via any supported protocol (SMTP, SNPP, TAP, TNPP, HTTP) can be converted to another protocol and sent. Pages can also be sent to e-mail boxes for safe keeping. Subscribers can log on with a web browser and view stored alpha messages. The TNPP router function has the most extensive routing and filtering capabilities in the market today. The Internet Gateway also has extensive anti-SPAM and other selective filtering options to protect your system. The Gateway is available as a turnkey system or software only.

The Omega Unified Messaging Platform gives you the competitive edge by offering the ability to bundle a variety of services that can include Voicemail, FAXmail and e-mail as part of customized subscriber packages. Subscribers can view faxes, listen to voicemails, and modify features using a common browser. System administration can also be performed remotely as well as locally. This robust set of features allows the system operator to build a profit center with low initial expense and expand as needed

CONTACT

Hark Systems, Inc. 2675 Lake Park Drive N. Charleston, SC 29406

Tel: +1 800-367-4275 or 843-764-1560 ext. 8104 Fax: +1 843-764-3692 E-mail: leanne@harksystems.com CLICK Web: http://www.harksystems.com CLICK

ISC Technologies is the industry leader in the pre-owned Paging equipment marketplace. We specialize in purchasing, reconditioning, reconfiguring and sales of quality paging infrastructure. We can customize and configure equipment at a fraction of the cost of new. All equipment carries a standard warranty to insure your trouble free operation.

At ISC Technologies we service what we sell and more. Our factory-trained technicians repair most Quintron, Glenayre, Motorola, and Skydata equipment. All of our repairs are done on a Time and Material basis, saving you money over flat rate repair. From vacuum tubes to surface mount equipment, we are ready to handle your repair needs quickly and cost effectively.

CONTACTS

Chris Kephart 888-645-7545 972-221-4528 ckephart@mckcom.com CLICK

Ken Knapp 888-223-4028 217-221-0985 kknapp@4isctech.com CLICK

Web: www.4isctech.com CLICK

• ISO 9001 - 2000 certified manufacturing facility.
• THE High-Quality RF design and Contract Manufacturer of choice.
• Do you have a product or product component that you would like to have manufactured?
• Would you like to have us design and manufacture a product just for you?
• Would you like to know firsthand that your contract manufacturer is one of the leading providers of service with the highest degree of quality in mind?

Daviscomms USA Inc. is your direct connection to Daviscomms (S) Pte Ltd., the leading pager manufacturer in the world with many years experience in Engineering, Design, and Manufacturing of highly-reliable, premium-quality FLEX and POCSAG Alphanumeric and Numeric pagers. Daviscomms offers unparalleled quality, features and functions. We perform our own stringent quality testing as well as certification by Underwriters Laboratories (UL) to meet all of their standards. All of our paging products meet FCC and IC Standards for use in the USA and Canada.

Our manufacturing facility, located in Malaysia, is a 40,000 square foot, state-of-the-art facility. Customers, globally, choose Daviscomms for our QUALITY, RELIABILITY, ON-TIME DELIVERY, COMPETITIVE PRICING and our TOTAL COMMITMENT to providing the best value for their needs.

TMR w/BNC Telemetry	We offer full product support (ODM/OEM) for our worldwide customers, including a complete design center, research facilities, proto-typing, field services, contract manufacturing, commodity sourcing, and distribution.
In addition to both Numeric and Alphanumeric pagers, we have designed, engineered and manufactured 1-way Telemetry devices, paging receivers, 2-way paging (ReFLEX) telemetry devices, DECT phones/devices and PDA accessories.	Bravo 500 Side Mount Numeric

At Daviscomms, we are proud to provide our customers with end-to-end manufacturing solutions while delivering superior quality and support. Daviscomms is at the forefront of the industry with its commitment to leading-edge technology, cost-effective manufacturing and the highest degree of customer service.

Daviscomms delivers low cost, high volume manufacturing solutions to our customers. We help maximize time-to-market objectives while minimizing procurement, materials management, and manufacturing costs.

For information about our contract manufacturing services or our Bravo-branded line of numeric and alphanumeric pagers, please call Bob Popow, our Director of Operations for the Americas, 480-515-2344. (Scottsdale, Arizona) or visit our website www.daviscommsusa.com.

Programming Concepts, Inc. Since 1979

RTS Wireless ADVX System
Support and Enhancements

Programming Concepts, Inc. provides authorized RTS ADVX Wireless Gateway Support & Enhancements. Our RTS lab includes source code control, development tools, and test beds for all deployed RTS systems. Call now to sign-up for our first class support of your aging RTS system. More info ...

PCI (www.programmingconcepts.com) has been in business for 24 years providing custom application programming for medium to large businesses. PCI's primary business segments include web enabled application development, financial industry systems, telephony (IVR, CTI, and Wireless), Secure Enterprise Instant Messaging System, Microsoft Customer Relationship Management (MS-CRM) Applications, and a wide variety of commercial applications.

Contact Sales sales@programmingconcepts.com
or 631-563-3800 x220.

DX Radio Systems

DX Radio Systems, Inc. manufactures high quality, high specification type communications products. The following is a list of products that DX Radio Systems, Inc. manufactures or supplies as a single supplied product and can be included as part of a turnkey system:

Performance that is tough to find anywhere at a price you can afford.

CONTACT

DX Radio Systems, Inc. 10941 Pendleton Street Sun Valley, California 91352-1522 USA

Telephone: 818-252-6700 Fax: 818-252-6711 E-mail: Info@DXRadioSystems.com CLICK Web: www.dxradiosystems.com CLICK

Samsung and RIM to Offer BlackBerry Connectivity for Samsung Wireless Handhelds

January 29, 2004

Seoul, Korea and Waterloo, Canada - Samsung and Research In Motion (RIM) (Nasdaq: RIMM; TSX: RIM) today announced plans to enable BlackBerry® connectivity on Samsung wireless handhelds.

RIM's BlackBerry Connect™ licensing program will help Samsung enable its wireless handhelds to connect to BlackBerry Enterprise Server™ using the same secure, push-based wireless architecture and infrastructure that currently supports thousands of companies and government organizations around the world. The companies also intend to work together to enable Samsung handhelds to connect to BlackBerry Web Client™ services for individuals and smaller businesses.

"We are excited to work with RIM to integrate BlackBerry wireless data connectivity with Samsung wireless handhelds," said Mr. H. Woo Kim, VP of New Business Development Team, Mobile Communication Division at Samsung. "We are committed to providing our business customers with the best available solutions to meet their wireless data needs and we believe BlackBerry connectivity will be a popular choice with our customers."

Further details of the Samsung/RIM relationship and products will be shared at a later time.

About Samsung Electronics
Samsung Electronics Co., Ltd. is a global leader in telecommunications, semiconductor, flat panel display and digital convergence technology. Samsung Electronics employs approximately 75,000 people in 89 offices across 47 countries. The company is the world's largest producer of CDMA mobile phones, memory chips, TFT-LCDs, monitors and VCRs. Samsung Electronics consists of four main business units: Telecommunication Network, Digital Media Network, Device Solution Network, and Digital Appliance Network Businesses.

About Research In Motion (RIM)
Research In Motion is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. Through the development of integrated hardware, software and services that support multiple wireless network standards, RIM provides platforms and solutions for seamless access to time-sensitive information including email, phone, SMS messaging, Internet and intranet-based applications. RIM technology also enables a broad array of third party developers and manufacturers to enhance their products and services with wireless connectivity to data. RIM's portfolio of award-winning products, services and embedded technologies are used by thousands of organizations around the world and include the BlackBerry® wireless platform, the RIM Wireless Handheld™ product line, software development tools, radio-modems and software/hardware licensing agreements. Founded in 1984 and based in Waterloo, Ontario, RIM operates offices in North America, Europe and Asia Pacific. RIM is listed on the Nasdaq Stock Market (Nasdaq: RIMM) and the Toronto Stock Exchange (TSX: RIM). For more information, visit www.rim.com or www.blackberry.com.

Forward-looking statements in this news release are made pursuant to the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. When used herein, words such as "intend" and similar expressions are intended to identify forward-looking statements. Forward-looking statements are based on assumptions made by and information available to Research In Motion Limited. Investors are cautioned that such forward-looking statements involve risks and uncertainties. Important factors that could cause actual results to differ materially from those expressed or implied by such forward looking statements include, without limitation, possible product defects and product liability, risks related to international sales and potential foreign currency exchange fluctuations, the initiation or outcome of litigation, acts or potential acts of terrorism, international conflicts, significant fluctuations of quarterly operating results, changes in Canadian and foreign laws and regulations, continued acceptance of RIM's products, increased levels of competition, technological changes and the successful development of new products, dependence on third-party networks to provide services, dependence on intellectual property rights and other risks and factors detailed from time to time in RIM's periodic reports filed with the United States Securities and Exchange Commission, and other regulatory authorities. The Company has no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

Source: RIM Press Release

FCC NEWS [REPRINT]

CALLER ID RULES FOR TELEMARKETERS BECOME EFFECTIVE TODAY
Telemarketers May Not Block Caller ID Information

Washington, DC—Beginning on January 29, 2004, telemarketers are required by FCC rules to transmit caller ID information when making telemarketing calls, regardless of their calling system. Providing this information to those receiving telemarketing calls will, in many cases, let consumers know in advance who is calling and allow them to make a do-not-call request, if desired.

The Commission’s caller ID rules for telemarketers were adopted last July as part of its Telephone Consumer Protection Act (TCPA) proceeding, but did not go into effect until today.

The Commission’s rules provide that caller ID information must include either calling party number (CPN) or automatic number identification (ANI), and, when available by the telemarketer's carrier, the name of the telemarketer. CPN can include any number associated with the telemarketer or party on whose behalf the call is made, that allows the consumer to identify the caller. This includes a number assigned to the telemarketer by its carrier, the specific number from which a sales representative placed a call, the number for the party on whose behalf the telemarketer is making the call, or the seller's customer service number. Any number supplied must permit an individual to make a do-not-call request during regular business hours for the duration of the telemarketing campaign. These requirements also apply to companies with whom the called party has an established business relationship.

For further information, contact Erica H. McMahon or Richard D. Smith, Policy Division, Consumer & Governmental Affairs Bureau, at (202) 418-2512.

-FCC-
[REPRINT]

Source: FCC News Release (pdf)

Western Distributing Selects MobileMax™ for Wireless Communications and Tracking

Leading Fleet Demands Unparalleled Coverage of MobileMax™ Multi-Mode™ System

OWINGS MILLS, Md. – Jan. 29, 2004 – Aether Systems, Inc. (Nasdaq: AETH), a leading provider of wireless and mobile data solutions, today announced that Western Distributing Transportation Corp. has agreed to convert its fleet to MobileMax™, Aether's multi-mode wireless communications and tracking solution.

For more than 25 years Denver, Colorado-based Western Distributing has been operating over a 48-state region, serving a large refrigerated customer base that includes Coors Brewing Company, among others. Known in the industry for operating some of the latest-model, best-kept equipment, Western now plans to equip its entire fleet of 170 trucks with Aether MobileMax.

"We made this decision following a competitive review, and Aether's multi-mode coverage factored significantly in our choice," said Dino Guadagni, Vice President at Western Distributing. "We had previously tested a satellite system, and found that our fleet was often unreachable when tall buildings blocked the sky view. MobileMax addresses this issue for us, and also ensures we have coverage in the tough spots of Nevada and Utah. The multi-mode solution fills the void."

Western Distributing also plans to utilize some of Aether's advanced features, including ADV Monitor, Aether's leading application that provides real-time information on vehicle and driver performance, state-line crossings, and vehicle fault codes. In addition, Western will implement Proximity Alert to automatically notify the company of critical arrival and departure information. In converting its fleet to MobileMax, Western Distributing expects to greatly improve visibility, while reducing monthly mobile communications cost nearly in half.

"Western Distributing has an outstanding reputation in the industry and provides a highly reliable service to its customers," said Ken Mitchell, Vice President of Sales for Aether Transportation. "Their selection of MobileMax speaks to the exceptional performance and coverage of our system, and to the unequalled value our solution delivers. We are looking forward to helping them take their technology to the next level."

Aether MobileMax is the only solution to use a multi-mode system that automatically switches between land-based and satellite communications without driver or dispatcher intervention to ensure complete coverage and more cost-efficient communications. The MobileMax system transmits dispatch and data messages and GPS position reports, and provides data on state-line crossings, vehicle fault codes, and driver performance. Hundreds of fleets have improved their operations, streamlined their processes, and improved their customer service by deploying Aether's MobileMax multi-mode solution.

About Aether Systems, Inc.
Aether Systems provides wireless and mobile data solutions that increase efficiency and productivity for the Transportation, Fleet Management, and Public Safety markets. Aether's transportation and fleet management solutions, in use by over 600 fleets, include the industry-leading MobileMax™ multi-mode system. MobileMax automatically switches between land-based and satellite communications to ensure complete coverage and cost-effective communications. Aether's public safety solutions help hundreds of Police and Fire departments in North America leverage the power of wireless for improved service to the public. The PacketCluster family of products provides officers in the field with empowering applications including direct access to motor vehicle and warrant information within seconds, and paperless reporting systems. For more information, please visit www.aethersystems.com

Media Contact:
Michael Brown
Aether Systems, Inc.
mbrown@aethersystems.com
972-301-2702

Source: Aether Press Release

ProfitPlus by Netflow—the software that streamlines pager billing and system maintenance. ProfitPlus interfaces to your Zetron terminals allowing easy changes to pager settings and billable services.

Zetron Interface: Multiple Zetron Series 2000 terminals supported. Default pager settings. Terminal/phone number association. Future activation/deactivation dates. Easy group maintenance.

Automatic Billing Records: Point of Sale transaction automatically enters pager airtime into monthly billing cycle. Contract pricing. Recurring and one-time billing capabilities.

Tracking: Agent commissions. Phone number inventory/analysis. Product inventory transfer from stockroom to sales locations to customer. Capcode usage reports. Duplicate capcode detection.

• Automatic Past Due
• Prompts and Disconnects!
• Customer Alerts!
• Over 70 reports!

Contact Netflow, Inc at: 800-236-5861
or e-mail: sales@netflow-usa.com
Visit us on the web: www.netflow-usa.com

GL3000 Cards

• RAM Cards, CPU’s, LCC, UOE, QVSB’s, T1s, DIDs, SIO, Drives, Almost any card you need—priced right.
• TOWERS (NEW) Self supporting, Guyed, Monopoles, with all the hardware
• Antenna Line Hanging kits, and misc hardware.

Transmitters

• (12) Motorola Nucleus, 350W, VHF, Advanced Control
• (2) Glenayre QT5994, 45W, 900 MHz Link TX, w/ Hot Standby
• (1) Glenayre QT6994, 150W, 900 MHz Link TX.
• (3) Glenayre QT4201, 25W Midband Link TX.
• (15) Glenayre RL70XC, Midband Link RX.
• (10) Glenayre GLT5340, 125W UHF TX.
• (75) Motorola PURC 5000, UHF, 110W, ACB
• (12) Glenayre GLT85/8600, 250/500W, 900 MHz w/C2000
• (5) Micor PURC UHF, 250W Complete – (Make Offer)

Motorola PURC UHF RF Trays & UHF 110W PAs, tested and ready to ship. Motorola PURC Advanced Control Units, tested and ready to ship.

TOO MUCH TO LIST • CALL OR E-MAIL

Rick McMichael 888-429-4171 rmcm@preferredwireless.com CLICK

Mark Dawson 972-467-8188 markd@preferredwireless.com CLICK

TGA Technologies

PRISM PMG 4500e Radio Paging Control Terminal

Supports both current and future radio paging network needs. Offers both analog (2-tone, 5/6-tone, Quick-Call I and II) formats with voice and digital (Golay, POCSAG and FLEX™) paging formats. Can be tailored to meet special operating requirements of your organization.

Features redundant AC and DC power supplies, plug-in hard disk drives, standard MS Windows 2000 operating system, voice prompts, caller password screening, direct connection to your dispatch console and more. You can use common time source for logging. Supports PURC transmitter control or can be connected to existing transmitter control system.

Redundancy option with geographic separation is available to provide additional protection for critical message control points. Let us discuss your specific needs.

Other PMG models are available with more features and capacities. Also inquire about TGA’s Special Network Application Platform (SNAP)* featuring e-mail messaging inbound and outbound with Web Site Hosting, and don't forget:

TWO-WAY PAGING

CONTACT

TGA Technologies, Inc. 100 Pinnacle Way Suite 140 Norcross, Georgia 30071 USA

Tel: +1 770-441-2100 Fax: +1 770-449-7740 E-mail: sales@tga.com CLICK HERE Web: www.tga.com CLICK HERE

* TGA SNAP is a trademark of TGA Technologies, Inc.

Developers and Manufacturers of Paging and Mobile Data Equipment

Selective is a developer and manufacturer of intelligent paging receiver/decoders and mobile data equipment. The PDT2000 Paging Data Terminal is a large display pager designed for desktop or in-vehicle mounting and it, along with our range of other Paging Data Receivers provide a significant message processing capability. The PDT and PDR range have multiple uses and capabilities including:

• FLEX or POCSAG decoding
• TNPP input & output
• TAP input & output
• POCSAG output (encoder)
• Parallel printer output
• Serial inputs & outputs (up to 2)
• Relay outputs (1-256 or more)
• PC interfacing
• Interception
• Remote control
• Cross band repeating
• Paging infill
• LED Sign Control
• Remote Printing etc.

Our mobile data equipment includes a range of Mobile Data Terminals (MDTs) which may be interfaced to a variety of wireless networks including trunked and conventional radio, paging, GPRS & CDMA cellular, Mobitex etc. Automatic Vehicle Location (AVL) and GPS solutions, Dispatch & Messaging software. Local area paging systems, paging interception and message reprocessing software, field force automation and mobile dispatch solutions. We export worldwide.

CONTACT
Postal Address:	Selective Communications Group Ltd. PO Box 8798 Symonds St. Auckland, New Zealand
Street Address:	3/2 Haultain St. Eden Tce Auckland, New Zealand
Web site: E-mail:	www.selective.co.nz CLICK info@selective.co.nz CLICK
Phone: Fax:	+64-9-3021142 +64-9-3021148

I am an authorized Manufacturer Representative for Selective. Please contact me directly for any additional information. CLICK

TRANSMITTERS AND RECEIVERS
SALCOM designs and manufactures a range of VHF and UHF FM radio transmitters and receivers to integrate with systems data equipment as well as for voice operation. The design philosophy has always been to be low cost and yet meet the most demanding compliance requirements. Salcom's synthesized UHF and VHF transmitters, receivers and transceivers are utilized in many areas of the telecommunications industry, often in conjunction with Salcom signalling products. To realize additional market segments for the RF products, specialized OEM products have been developed utilizing the standard core technology. Most of these products are utilized in third party telecommunications and telemetry systems.

PAGING EQUIPMENT
Salcom manufactures an extensive range of POCSAG paging products suited to a wide range of system applications such as remote switching, automatic machine monitoring, security and fire alarm systems and nurse calling systems.

EMERGENCY TRANSCEIVER
A transceiver has been developed to meet the demand for a low cost, simple to use, fully immersible, floatable emergency radio. It provides a means of communication from aircraft to personnel in distress where they can not be reached and no alternative communication method exists.

SEA AIR AND LAND COMMUNICATIONS LTD
120 St Asaph Street
Christchurch, New Zealand
Phone: +64 3 3792298 • Fax: +64 3 3651580

I am an authorized Manufacturer Representative for SALCOM. Please contact me directly for any additional information. CLICK

A late comer claims to have invented Wireless E-mail in 1991. We all know that the paging community was doing this in the mid to late 80s and I need your help to prove this.

I am looking for the following:

• Any copies of articles on the announcement of the HP95 and the NewsStream or any printed articles describing reception of e-mail on the NewsStream/HP95
• NewsStream RSS software and cradle for same—unless Motorola still sells same?
• Copies of Motorola Paging Price pages from 1989-91
• NEC Printer/RS-232 interface for the NEC D4 Alpha
• ZETRON DAPT 1000 encoder with TAP dial-up port capable of Golay and POCSAG Alpha—must have been manufactured before 1991
• Operational Motorola Moden Plus encoder with dual-port interface option and documentation
• Old Motorola bag phone (pre 1991) with Telular, CellJack or equiv RJ-11 Interface
• TELOCATOR back issues from 1985 - 1992

Please look in your storeroom or your basement and see if you have any of these items. It would be very helpful if you could assist me in showing that wireless e-mail was being used before 1991.

Best regards, Paul Cassel VE3SY Cassel & Associates 1083 Notre Dame Drive Petersburg, ON N0B 2H0 Telephone: 519-634-5139 paul@ve3sy.com

Want to help the newsletter?

Become a SPONSOR

Promote your company's image with one of the posters to the right

For more details, and pricing on the 2004 advertising options please click here CLICK

LOOK — more poster options

• PATRON •
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All these terms mean the same thing: "people and companies that want to help keep the newsletter publication going with weekly news about business trends and technology in paging and wireless data."

Examples of New Poster Ads

For more information on advertising click here.

Satellite Uplinking Service
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Glenayre Technical Support
Paging Terminals & Transmitters

• Paging terminal upgrades, relocations, troubleshooting, emergency repair & training
• Transmitter installation & maintenance
• Experienced industry technicians and engineers
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Call or write today to learn more

Alan Carle, Dir of Engineering

888 854 2697 x272 or

acarle@ucom.com

If you see someone in the field (like salespeople, technicians, and delivery people) using paper forms, their company could probably save a pile of money, and get much better timeliness, accuracy and efficiency, by using converting to Outr.Net's Wireless Forms. Custom applications for as little as $995, delivered in just a few days.

Outr.Net has a web page on Wireless Forms for Timeports at: http://www.outr.net/overnight_pw.htm

Their latest newsletter is: "Business Development in Mobile Data"

Please call me so we can discuss your need or your idea. Or contact me by e-mail for additional information. CLICK

W32.Novarg.A@mm

Discovered on: January 26, 2004

Last Updated on: January 27, 2004 11:13:08 AM

W32.Novarg.A@mm is a mass-mailing worm that arrives as an attachment with the file extension .bat, .cmd, .exe, .pif, .scr, or .zip. When a computer is infected, the worm will set up a backdoor into the system by opening TCP ports 3127 thru 3198. This can potentially allow an attacker to connect to the computer and use it as a proxy to gain access to its network resources. In addition, the backdoor has the ability to download and execute arbitrary files.

The worm will perform a DoS [denial of service attack] starting on February 1, 2004. It also has a trigger date to stop spreading on February 12, 2004.

Note: Symantec Consumer products that support Worm Blocking functionality automatically detect this threat as it attempts to spread.

Also Known As: W32/Mydoom@MM [McAfee], WORM_MIMAIL.R [Trend]

Type: Worm

Infection Length: 22,528 bytes

Systems Affected: Windows 2000, Windows 95, Windows 98, Windows Me, Windows NT, Windows Server 2003, Windows XP

Systems Not Affected: DOS, Linux, Macintosh, OS/2, UNIX, Windows 3.x

Source: Symantec Security Response

I hope you have a great weekend. Please tell someone about the newsletter. Let's all work together to keep paging alive. Please share any news that you hear—for the good of the whole Paging and Wireless Data community.

With best regards,	Brad Dye WIRELESS DATA CONSULTANT
	Voice:
	Fax:
	E–mail:	brad@braddye.com
	Web:	Consulting and Job search page MAY I HELP YOU?
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FLEX, ReFLEX, FLEXsuite, and InFLEXion, are trademarks or registered trademarks of Motorola, Inc.
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