Dear friends of Wireless Messaging and Paging,

From Good Technology's press release, it looks like they are doing very well with their wireless text messaging. Here is another one besides RIM, that is showing us there really is a big market for text messaging if you listen to customers and offer them what they want.

Congratulations to Marty Schwartz at Minilec on being certified as an authorized Level III Service Center by Motorola for their cell phones. Minilec has been a well-known supplier of support for paging products for many years. The Motorola press release follows. Sounds like a win-win deal to me. Congratulations to Motorola on a good choice.

I have done some more work on the Paging Family Tree this week. I have received conflicting recollections of who bought American Paging and Page America. Maybe someone else can help with these details.

Today the PTC's subcommittee on 1-Way Paging Issues has released the first version of the Paging Carrier Directory Questionnaire. The purpose of this questionnaire is, of course, to ask carriers questions and to gather the information needed to build the directory. Members of the subcommittee are currently canvassing carriers within certain geographic locations in order to identify who is out there and, hopefully, collect information from them regarding services, products, coverage, interests etc—all non-proprietary data.

If you are a 1- or 2-way Paging Carrier operating in North America and you would like to participate in this "10-minute" questionnaire, please go the AAPC/PTC web site for more information, samples of the questionnaire and finished product as well as the actual questionnaire itself. Questions should be directed to Alan Carle acarle@ucom.com. If you'd like to have a more hands on experience in helping to build this Carrier Directory, please write or call Alan Carle for more details. (888-854-2697 ext. 272)

Three is a Press release out about the DOJ (Department of Justice) asking questions about the Arch/Metrocall merger. I don't think there will be any serious problems. Some very good reasons were given by the companies for the merger.

Now on to the news and views.

Promoting Wireless Messaging, Telemetry, and Paging.

A new issue of The Wireless Messaging Newsletter gets posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon Eastern US time. The notification message has a link to the actual newsletter on the Internet. That way it doesn't fill up your incoming e-mail account.

There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major paging and wireless data companies. There is an even mix of operations managers, marketing people, and engineers, so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology.

I regularly get reader's comments, so this newsletter has become a community forum for the paging, and wireless data communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my website.

NOTE: This newsletter is best viewed at screen resolutions of 800x600 (good) or 1024x768 (better). Any current revision of web browser should work fine. Please notify me of any problems with viewing. This site is compliant with XHTML 1.0 transitional coding for easy access from wireless devices. (XML 1.0/ISO 8859-1.)

Good Technology Adds 2,000th Customer; Signs Over 100 VARs

Good's Exclusive Focus on Industry Standards Drives Enterprise Customer Adoption and Partner Support

SUNNYVALE, Calif., May 5 /PRNewswire/ — Good Technology, the leader in industry standards-based wireless messaging and corporate data access, announced today that over 2,000 customers are using its GoodLink messaging and corporate data access system. Good's customers have deployed GoodLink to empower their mobile professionals to communicate more efficiently with customers, suppliers, and partners when on the road or away from their desks.

"We searched for an easy-to-manage, secure messaging and data access system to provide our employees with full Outlook access from a wireless mobile device, and Good Technology fit the bill," said Forrest Jenkins, Telecommunications Business Manager for SCANA Corporation, Good's 2,000th customer. "Good's hands-on approach to customer service, combined with the simplicity of the GoodLink system, drove our decision."

Good also announced that over 100 VARs joined the Good Business Partner Program in the first calendar quarter. Good's partners are experiencing rapid success in deploying GoodLink to their accounts.

"In the twenty-five years we've been in business, we've heard many vendors refer to themselves as our partners. Good Technology, however, clearly recognizes that the most effective and profitable partnerships are based on significant, equal investments and a mutual commitment based on respect and trust," said Christopher Callahan of Amos Data Systems, an Akron, Ohio-based Good Technology reseller. "Being a partner requires more than a signed contract and a handshake. It requires a strong relationship where two companies work together, share resources, expertise and knowledge to ensure that the VAR, vendor and ultimately, our shared customers, are successful. From our perspective, Good has truly set a new standard in partner relationships. We are proud of our success and enthusiastic about our future."

"We are pleased to be supported by a nationwide network of partners whose customers are demanding non-proprietary systems that complement the industry-leaders on whom they've based their businesses, rather than competing with them," said John Golob, vice president of channel sales. "As the wireless messaging market matures, resellers increasingly view Good as a valuable partner with whom they deliver standards-based products that justify recurring revenues."

"In Q1, our partners helped us to sign a record number of new accounts," said Danny Shader, CEO of Good Technology. "We are grateful for the support that our customers and partners have shown us, and we will continue to invest aggressively in the technologies and support services that help our customers and partners prosper."

In February 2004, Good announced version 3.0 of its GoodLink messaging system, which supports Microsoft's Windows Mobile 2003 Pocket PC Phone Edition software in addition to the Palm OS-powered palmOne Treo 600 smartphone. GoodLink 3.0 also provides enhanced security features and native attachment viewing and recently received PC Magazine Editors' Choice Award.

Corporate customers continue to choose GoodLink because it is the only non-proprietary, end-to-end system for managing wireless enterprise messaging and data with significant customer adoption. GoodLink, which offers low total cost of ownership, includes software, service, support, state-of-the-art security, and powerful fleet management capabilities, all for $330 per subscriber per year. Because Good products are based on industry standards, customers have the flexibility to support a mixed device, platform or carrier environment from one centrally managed GoodLink server.

About GoodLink
GoodLink, which is part of the Good System, is a standards-based wireless messaging and corporate data access system that provides mobile field forces with a two-way wirelessly synchronized connection to Microsoft Exchange Server (enterprise email, contacts, calendar, notes and tasks) and other critical applications like CRM, ERP and SCM. GoodLink's robust architecture is FIPS certified and incorporates AES (Advanced Encryption Standard) end-to-end encryption of all email, data and attachments in Microsoft Office, WordPerfect, HTML, PDF and RTF file formats. GoodLink includes synchronizing server software, security and application software for managing multiple networks and a variety of devices including the Good G100, palmOne Treo 600, and Windows Mobile™-based Pocket PC devices.

About Good Technology
Good Technology is the leader in industry standards-based enterprise systems for wireless corporate messaging and corporate data access. The company's GoodLink product enables cradle-free, real-time, synchronized access to Microsoft Exchange and other enterprise data systems. The Good System product suite includes the GoodLink software and service that runs on a variety of devices and networks, freeing customers from vendor lock-in, and allowing maximum flexibility. Good Technology is located in Sunnyvale, California. The Good web site can be found at http://www.good.com. For more information call 1-866-7-BEGOOD and select the option for sales, e-mail sales@good.com or visit http://www.good.com.

NOTE: Good, Good Technology, the Good logo, GoodLink and GoodInfo are trademarks of Good Technology, Inc. All other trademarks are property of their respective holders.

Press Contacts:
Brian Jaquet, Good Technology Inc., bjaquet@good.com or
408-400-4956
Erin Freeley for Good Technology Inc., erin@outcastpr.com or
415-392-8282

Source: PRNewswire

Minilec Signs Expanded North American Service Agreement with Motorola

(Los Angeles, CA) — Minilec Service, Inc., which repairs and services more than 40,000 pagers and cellular phones each month at facilities in Texas and California, has been granted the right to support Motorola cell phones in North America.

Minilec has operated as an Authorized Service Center (ASC) for Motorola since 1994, specializing in paging and messaging products. This latest agreement extends the scope of Minilec’s authorization to perform service on Motorola’s cell phones.

Under terms of the agreement, Motorola’s Personal Communications Sector has certified Minilec as an authorized Level III Service Center. The leading-edge repair firm met the necessary qualifications required to perform repairs of cellular telephones and accessories manufactured by Motorola. The cellular work will take place out of Minilec’s Los Angeles production facility.

This is not the company’s first foray into cellular. Minilec provided support for the first Nokia cellular phones to be brought into the United States, and was Nokia’s exclusive warranty service center for several years during the 1980’s. More recently, Minilec has been providing out-of-warranty and Level II warranty repair service for a host of other leading manufacturers.

With after-sale engineering and technical support that far exceeds the resources of a typical “repair shop,” Minilec designs have been incorporated into numerous messaging products. The firm’s customers have included virtually every major paging company in the United States, and its manufacturer clients have included Ericsson, Kyocera, LG, Motorola, NEC, Nokia, Philips, Panasonic, and Samsung.

Martin Schwartz, President and CEO of Minilec, said the new pact with Motorola affirms both partners’ commitment to quality.

“Our standards are high,” said Schwartz, “but so is our willingness to invest the resources necessary to maintain them. That shared belief has bound us together from the very beginning of our relationship.”

About Minilec Service, Inc.
Minilec has specialized in high volume, wholesale support for paging products since 1969. The Los Angeles-based firm was the original third-party maintenance provider specializing in depot service for paging carriers, and this unique formula enabled the company to become the industry’s leading vendor. Today the company has applied its signature depot-level service to include other products such as game consoles, cell phones and other wireless devices.

For more information go to www.minilec.com.

Source: Motorola Press Release

Thanks Brad, . . . Just read your editorial regarding executive compensation. Quite frankly, it is absurd and I'm embarrassed for American big business in general. This week Forbes had a good article re: exec. compensation and ranking executives. For example, Eisner at Disney is given an "F" in performance although he has been compensated more than $7 million in 2003, and $120 million in the past five years.

Your observation about venture capitalists does hit a chord. I have pointed out for the past 15 years that the U.S. has wasted a valuable resource I call "capital formation." I believe capital is a resource similar to timber, water, etc. . . . and we have kicked the hell out of it to the point it may be become an endangered species in the future.

There are ways to stop this nonsense . . . the most important and obvious is to give common shareholders (particularly public companies) parity with all lenders and preferred shareholders in bankruptcy and reorganization. Why are lenders allowed to make stupid loans and subordinate others in the process? I have always wondered who really represents the common shareholders who have lost billions in the past few years, while banks and lenders save their fannies and often become wealthy future investors as have seen in our own industry.

I believe there is currently a penalty for executive salaries over $1 million a year, but really nothing to stop so-called performance compensation, special bonus packages and stock options. Stock options are a real killer to John Q. Public investor who buys retail stock at $35 share and is not told about the horde of 25 cent options sitting in the wings to be sold and eventually dilute the overall shares. I think security laws should mandate clear and up front disclosure to all potential buyers about the outstanding shares vs. options (and option prices).

Good subject.

Regards,

Tom Cook

[Editor's note: If a key part of a venture capital business plan is an exit strategy, then that will be the main thing on the minds of the senior managers of the business. To me, it seems impossible that much attention would be given to the long-term stability of the business or to the welfare of the employees. Executive compensation will be based totally on short-term results. This amounts to a forcible rape of the business, and after the MBA weenies leave, there is frequently not much left of the original business. Everyone looses—the employees and the shareholders. The profit motive is one of capitalism's strong points, but this excess is its dark side. Maybe that song: Murder, Rape, Pillage And Burn, is their theme song?]

ween·ie () Slang. n. A person, especially a man, who is regarded as being weak and ineffectual. Source: The American Heritage® Dictionary of the English Language, Fourth Edition.

An excellent opportunity for wireless carriers big and small, suppliers, and network providers in the competitive wireless industry to network and learn from one another at the newest resort in Myrtle Beach!

Join us for SCA's Wireless Forum 2004, June 2-4, at the NEW MARRIOTT RESORT AND GRANDE DUNES. The resort has more amenities than any other destination in the Carolinas. Activities include:

• Championship Golf
• Tennis
• Fitness Center
• Tropical Beachfront Pool with Waterslide
• European Spa with Indoor Pool

. . . or the simple but priceless pleasure of sitting on a pristine beach and soaking up the South Carolina sun. Combine these first-class accommodations and excellent conference facilities with the premier wireless and paging conference on the East Coast and make your plans now to attend!

Sponsorship and exhibitor opportunities are available. Contact linda@scawireless.com or call 910-452-0006.

DON'T MISS THIS CHANCE TO EXPAND YOUR OPPORTUNITIES IN THE WIRELESS MESSAGING WORLD!

Building on its long success story in 1-way paging, Advantra International has become the expert in designing and manufacturing the most advanced and lowest cost ReFLEX™ radio modems for 2-way data-communication. The company also focuses on offering total telemetry solutions.

Advantra thanks its solid reputation to its world-renowned development team, state-of-the-art manufacturing, excellent customer service and its proven track-record.

USED MOTOROLA PAGING EQUIPMENT AND INSTALLATION ACCESORIES
(931 MHZ)

Nucleus - Unipage - ASC Controllers - Antennas - Filters - Power Supplies - Connectors - Pagers - etc.

Arturo@ubicar.com.ar

Quintron / Glenayre QT-7795 any vintage parts or chassis Universal exciters and freq. TXC-TCC controllers. UHF link receivers

Angie: 1-800-842-1950

Ext: 6411

Motorola Introduces Two New Pagers Ideal for Health Care, Hospitality, Manufacturing, and Utilities Markets

Motorola's newest one-way pagers—the Advisor II pager and the LS355 pager—are ideal for users in demanding business environments who need a convenient and cost effective way to stay in touch.

Both the Advisor II pager and the LS355 pager were developed for use in hospitals and medical facilities, manufacturing environments, utilities, hospitality applications, campus settings, and for businesses that own and operate their own paging systems.

The Advisor II pager's alphanumeric four-line display and expanded functionality incorporate many of the most advanced paging features available. A major advantage of the Advisor II pager is that it is synthesized which enables the user to program the pager to a specific frequency in the field. Other features of the Advisor II pager include:

• Displays up to four lines of text and 80 characters per line
• Zooms in on two lines for larger view
• Optimax® EL Electra Light for optimum readability
• 52 message slots for storing multiple pages
• Two notebook areas, including a personal notebook and a mail drop notebook

The LS355 numeric pager enables users to receive a "call-back" number that can be returned at the user's convenience. This pager has a one-button design for ease of use. Features of the new LS355 pager include:

• 16 message slots for storing multiple pages
• Six individual addresses to allow the user to receive individual or group pages
• 4 icons including Message Preview, Unread Message Indication, Alert Mode, and Out of Range Indication
• Saves messages when off or when the battery is being changed and offers the time and date when on standby
• RS232 programmable to allow for programming changes in the field

Both the Advisor II pager and the LS355 pager are available in POCSAG, UHF or VHF models and ship with a one-year standard warranty. As part of the continued support of these pagers, Motorola offers a two-year Express Service Plus program. This feature provides hardware repair coverage for two years beyond the standard one-year warranty for a total of three years of pager repair coverage. Both pagers are available through Motorola Authorized Resellers.

MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2003.

Complete Technical Services For The
Communications and Electronics Industries
Design • Installation • Maintenance • Training

Ira Wiesenfeld, P.E.
Consulting Engineer
Registered Professional Engineer

Advertise Here

Your company's logo and product promotion can appear right here for 6 months. It only costs $500 for a full-size ad in 26 issues—that's $19.23 an issue. (6 month minimum run.)

Details about the various advertising plans can be read here.  CLICK HERE FOR MORE INFO

Authentium's COMMAND Antivirus™
COMMAND Antivirus™ is used by leading education institutions, Fortune 500 companies and government agencies for one simple reason—it works. Based on the proven F-Prot engine and developed continuously over a period of more than ten years, COMMAND Antivirus™ deploys more easily, detects more viruses (and potential viruses), handles more file extensions, and returns fewer false positives than competing antivirus products.

Authentium's representative in Mexico:

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Telephone: 011 52 55 53734241

Enrique Llaca CLICK HERE TO E-MAIL

two tone pager
QUATTRINO RE529

• Reliable operation
• Flexible programming
• Weather resistant

A fast and reliable alarming system is an indisputable prerequisite for emergency fire and rescue services to respond successfully and efficiently. State-of-the-art paging enables groups as well as individuals to be alerted.

The Quattrino Voice and Memo two tone pagers are suitable for everyone, even for those working in an emergency during severe weather conditions. Continual further development of previous popular models has resulted in a practical, reliable and user-friendly device, innovatively housed with ergonomic operating controls. Design elements include a very long standby function and weather proofing to the European IP54 specifications.

I am an authorized Manufacturer Representative for Swissphone. Please contact me directly for any additional information. CLICK

Advanced RF Communications offers a complete line of products and services for one and two-way paging/data messaging systems. Services include:

• Simulcast RF coverage design, verification and optimization services for one and two-way paging systems.
• Design of GPS-synchronized simulcast tone & voice and digital one-way paging systems and two-way digital paging/messaging systems.
• System integration of dispatch, email, mobile data, status/messaging, SCADA, meter reading, load management and telemetry services.
• System design, installation and maintenance by experienced paging engineers and technicians.

Advanced RF Communications is a proud sponsor of the:

American Association of Paging Carriers

Our System design and installation services integrate all the "boxes" and deliver fully operational one or two-way paging "system". We can also "tune-up" that existing paging system with our diagnostic and troubleshooting services to restore System performance that has deteriorated over time.

CONTACT

Advanced RF Communications, Inc. 301 Oak Street—Suite 2-46A Quincy, IL 62301 USA

For further information please contact: Fred Pakosta or Jim Neves

Telephone/Fax: 217-221-9500 E-mail: sales@advancedrf.biz CLICK Web: www.advancedrf.biz CLICK

Wireless Telemetry

Data Communications	Level 1	A basic ReFLEX transceiver, sending and receiving serial RS-232 ASCII data.
Telemetry Remote Monitoring and Control	Level 2	An enhanced ReFLEX transceiver, monitoring alarms from a remote site, and sending commands to the remote site.
Asset or Fleet Tracking	Level 3	An enhanced ReFLEX transceiver, with the addition of a GPS module for the reporting of accurate locations to enable tracking.
Field Force Automation	Level 4	An enhanced ReFLEX transceiver, with the addition of a GPS module and a handheld computer terminal for full automation of field service activities all the way from the customer's location back to the service company's back office.
We can generally turn a specification into a prototype in two to four weeks. If you have an interesting application in mind, please give me a call so we can talk about it. ()

Thank you to all of Brad's readers who provided equipment and leads for my last want list. I continue to search out and recreate early wireless e-mail systems from the 80s and 90s and am looking to acquire the following:

• CE Software's QuickMail Server from, or prior to 1995 on any OS c/w documentation.
• MobileVision server plug-in for QuickMail server c/w documentation.
• Working MOTOROLA MARCO with MobileVision client c/w user guide documentation.
• Motorola AirMobile software. Both client and server apps.
• Working NEC D4 or D7 alphas on any band.RS232/Printer interface. Any user manuals or brochures.
• Early Motorola ADVISOR PrintPals c/w Version 1.0 PC software and documentation for reading the Advisor.
• Complete IBM KDT based DCS terminals, documentation, user manuals, anything associated with the IBM KDT based DCS system.
• MOTOROLA PAGER CARD the PCMCIA pager card from Motorola on any frequency. Also looking for any documentation and software for the pager card.

If you have any of the above or a lead on same please contact us.

Cassel & Associates
E-mail: paul@ve3sy.com
Phone: 519-634-5139

AAPC’s Mission Statement Defines Purpose

• Identifying issues of common concern to its members
• Providing an effective forum for the discussion and progression of issues relating to the industry
• Monitoring and addressing regulatory and legal matters as a unified organization
• Providing research into and development of our industry and its current and prospective markets
• Providing education and resources to address the challenges and trends affecting our operating environments
• Encouraging and maintaining high standards of ethics and services
• Championing the industry and representing paging carriers with a positive voice

Our industry must move forward together or we will perish individually. If you want to get involved, please click here. Come and join us! The AAPC "newsroom" is a great source of information. The AAPC also hosts the Paging Technical Committee site. There is a lot of good paging industry information here.

Click on the logo above to get a membership application.

Zetron Simulcast System

High-speed simulcast paging with protocols such as POCSAG and FLEX™ requires microsecond accuracy to synchronize the transmission of digital paging signals.

Zetron's Simulcast System uses GPS timing information to ensure that the broadcasted transmissions between the nodes of the Simulcast System and associated transmitters are synchronized to very tight tolerances.

This system is ideal for public or private paging system operators that use multiple transmitters and wish to create new paging systems or to build out existing systems into new regions. For more information about Zetron's High Speed Simulcast Paging System, the Model 600 and Model 620, go to:

www.zetron.com/paging. CLICK HERE

CONTACT

Zetron, Inc. P.O. Box 97004 Redmond, WA 98073-9704 USA

Tel: 425-820-6363 Fax: 425-820-7031 E-mail: zetron@zetron.com CLICK

Prism Message Gateway Systems
Modular and Configurable

Your Choice of Options

• Radio Paging Terminals
• Voicemail Systems
• Email and Network Text Messaging Systems
• Digital Trunk Switching Systems
• Digital Trunk and Voicemail Concentrators
• Remote Network Encoders
• TNPP Network Routers

Popular Choice for Domestic and International

• Commercial Paging Carriers
• Private Paging Systems
• Hospitals
• Public Safety
• Federal, State and Local Government
• Industrial Paging
• Energy Companies – Load Management

Logical Choice

• Replace Outdated, UNLICENSED Paging Terminals
• Eliminate Outrageously High Support Costs
• Add New Paging System with ALL THE FEATURES
• Provide Your Customers With Features They Want
• Designed and Supported by Industry Experts

Go ahead… be choosy… choose Prism Systems International

MAXPage
It's like a Motorola PeopleFinder™ on Steroids!

More information

Commtech Wireless introduces MAXPage, a desktop paging terminal packed with features.

Alpha, Numeric, Tone, & Voice
MAXPage, from Commtech Wireless, is the ideal replacement for the Motorola PeopleFinder™. With its advanced features, it can be used with Alphanumeric, Numeric, Tone only, Coaster pagers as well as 2-tone voice pagers in countless applications.

Serial Interface
With the inclusion of a serial interface, MAXPage can interface with Comp, TAP, Scope™, Waveware & Tekk systems as well as Commtech's Wireless Callpoints.

Telephone Interface
Anyone can be given easy access to the MAXPage system through its telephone interface. Once the system is connected to a telephone port, anyone can pick up a telephone, dial the MAXPage unit and use the keypad on their phone to send messages to pagers. The telephone can also be used to transmit voice messages to 2-tone voice pagers.

Alarm Inputs
A powerful feature of MAXPage is its onboard alarms. The four, dry contact closure, onboard alarm inputs will automatically dispatch messages to pagers or groups when activated. Alarms not cleared within a configured time frame can activate a repeat message (escalation) to either the same pager/group or to an alternative pager/group.

Features*

• 1000 Pager capacity
• Selectable 2 or 4 watt transmitter
• Reminder messages
• Dual mode function keys - one touch messaging
• 2-tone voice paging - from on-board mic or telephone
• 4 alarm inputs
• Voice prompted telephone paging
• QWERTY keyboard interface (PS2)
• Windows® interface for advanced features
• Serial interface for Comp/TAP/Scope™/Waveware/Tekk
• Coaster paging management system

*Some of the features listed are optional and are not supplied as standard

For more information, simply fill out the feedback form or contact us on the details below.

Download Mr. Mercer's resumé. CLICK HERE

The Hark SAFe is a hardware firewall with SPAM and virus blocking designed to protect email servers, corporate intranets, and unified messaging systems like the Hark Omega Messaging and IPT products. System includes a Linux based operating system with Web-based configuration (no keyboard and monitor needed!). Price is $995.00 including hardware!

Firewall protects your Internet enabled paging system:

• Provides a firewall to protect your paging system and internal network.
• Protect company workstations by giving them internal IP addresses.
• Can redirect external IP addresses and ports to specific internal computers.

SPAM blocker eliminates un-wanted email:

• Uses the latest techniques to identify and block SPAM
• Supports new techniques as they become available

Virus blocker:

• Prevents emails with viruses from being accepted.
• Automatically downloads virus signature updates each night.

CONTACT

Hark Systems, Inc. 2675 Lake Park Drive N. Charleston, SC 29406

Tel: +1 800-367-4275 or 843-764-1560 ext. 8104 Fax: +1 843-764-3692 E-mail: leanne@harksystems.com CLICK Web: http://www.harksystems.com CLICK

SECOND TERM SUPPORTER

CALL CENTER

Please click on the image above for more information.

• ISO 9001 - 2000 certified manufacturing facility.
• THE High-Quality RF design and Contract Manufacturer of choice.
• Do you have a product or product component that you would like to have manufactured?
• Would you like to have us design and manufacture a product just for you?
• Would you like to know firsthand that your contract manufacturer is one of the leading providers of service with the highest degree of quality in mind?

Daviscomms USA Inc. is your direct connection to Daviscomms (S) Pte Ltd., the leading pager manufacturer in the world with many years experience in Engineering, Design, and Manufacturing of highly-reliable, premium-quality FLEX and POCSAG Alphanumeric and Numeric pagers. Daviscomms offers unparalleled quality, features and functions. We perform our own stringent quality testing as well as certification by Underwriters Laboratories (UL) to meet all of their standards. All of our paging products meet FCC and IC Standards for use in the USA and Canada.

Our manufacturing facility, located in Malaysia, is a 40,000 square foot, state-of-the-art facility. Customers, globally, choose Daviscomms for our QUALITY, RELIABILITY, ON-TIME DELIVERY, COMPETITIVE PRICING and our TOTAL COMMITMENT to providing the best value for their needs.

Br501plus Numeric	We offer full product support (ODM/OEM) for our worldwide customers, including a complete design center, research facilities, proto-typing, field services, contract manufacturing, commodity sourcing, and distribution.
In addition to both Numeric and Alphanumeric pagers, we have designed, engineered and manufactured 1-way Telemetry devices, paging receivers, 2-way paging (ReFLEX) telemetry devices, DECT phones/devices and PDA accessories.	Bravo 800 Alphanumeric

At Daviscomms, we are proud to provide our customers with end-to-end manufacturing solutions while delivering superior quality and support. Daviscomms is at the forefront of the industry with its commitment to leading-edge technology, cost-effective manufacturing and the highest degree of customer service.

Daviscomms delivers low cost, high volume manufacturing solutions to our customers. We help maximize time-to-market objectives while minimizing procurement, materials management, and manufacturing costs.

For information about our contract manufacturing services or our Bravo-branded line of numeric and alphanumeric pagers, please call Bob Popow, our Director of Operations for the Americas, 480-515-2344. (Scottsdale, Arizona) or visit our website www.daviscommsusa.com.

Programming Concepts, Inc. Since 1979

RTS Wireless ADVX System
Support and Enhancements

Programming Concepts, Inc. provides authorized RTS ADVX Wireless Gateway Support & Enhancements. Our RTS lab includes source code control, development tools, and test beds for all deployed RTS systems. Call now to sign-up for our first class support of your aging RTS system. More info ...

PCI (www.programmingconcepts.com) has been in business for 24 years providing custom application programming for medium to large businesses. PCI's primary business segments include web enabled application development, financial industry systems, telephony (IVR, CTI, and Wireless), Secure Enterprise Instant Messaging System, Microsoft Customer Relationship Management (MS-CRM) Applications, and a wide variety of commercial applications.

Contact Sales sales@programmingconcepts.com
or 631-563-3800 x220.

DX Radio Systems, Inc. manufactures high quality, high specification type communications products. The following is a list of products that DX Radio Systems, Inc. manufactures or supplies as a single supplied product and can be included as part of a turnkey system:

• Repeaters
• Repeater Systems
• Paging Transmitters
• Paging Systems
• LTR & MPT1327 Trunking Systems
• MPT1327 Trunking Repeaters
• SmarTrunk II Trunking Repeaters
• Complete Trunking Systems
• Airport Ground to Air Base Radios
• Airport Ground to Air Systems
• Rural Radiotelephone Link Systems
• Antenna Systems
• Combining Systems
• Complete Turnkey Systems
• Engineering & Installation of All Systems

Performance that is tough to find anywhere at a price you can afford.

CONTACT

DX Radio Systems, Inc. 10941 Pendleton Street Sun Valley, California 91352-1522 USA

Telephone: 818-252-6700 Fax: 818-252-6711 E-mail: Info@DXRadioSystems.com CLICK Web: www.dxradiosystems.com CLICK

The Paging Family Tree continues to grow, thanks to many helpful messages from readers. Can you help?

A wireless messaging or paging system should be designed to very high standards of reliability. Of course, any level of reliability must always be balanced with the cost involved. The basic philosophy behind my suggestions for system design is that hot-standby redundancy of common control equipment in the Network Operations Center (NOC) must be always provided.

It is also my belief that simulcast systems generally do not need hot-standby transmitters. Any extra transmitters should be on the air and not in standby (improving coverage). If one of them happens to fail, then there will only be a slight reduction in the radio coverage area. This should not be a major problem since a well-designed system will will have a little built-in "extra coverage." If any of the critical equipment in the NOC should fail (without a redundant backup) then a complete system outage would result—along with serious consequences. Paging and wireless data systems are frequently most needed in the times of power disruptions and other public emergencies so this possibility should always be considered during the design process.

The diagram above shows how each major, active element of the NOC can be provisioned with a hot-standby-redundant backup. It shows Motorola equipment because that is what I am most familiar with. Other brands will work just as well, or even better, depending on your point of view. The proper operation of each element is continuously monitored by the redundancy switchover components [SW and NCX] and if a failure should occur, the signal path is immediately switched over to an exact duplicate of the element that is ready and waiting. To ensure that each hot-standby element is truly ready, a forced, manual switchover should be conducted every week.

May 05, 2004 06:36 PM US Eastern Time zone

Metrocall Holdings / Arch Wireless to Respond to DOJ Second Request for Information Concerning Proposed Merger

ALEXANDRIA, Va. & WESTBOROUGH, Mass.--(BUSINESS WIRE)--May 5, 2004--Metrocall Holdings, Inc. (NASDAQ:MTOH) and Arch Wireless, Inc. (NASDAQ:AWIN, BSE:AWL) today announced they had received second requests, dated May 5, from the U.S. Department of Justice (DOJ) seeking additional Information regarding their proposed merger.

On March 29, 2004, Metrocall and Arch Wireless, Inc. announced a merger agreement that would result in a combination of the two businesses. That transaction is subject to several conditions, including shareholder and regulatory approvals.

The DOJ is conducting its review pursuant to the Premerger Notification requirements of the Hart-Scott-Rodino Antitrust Improvements Act of 1976. Metrocall and Arch filed their Premerger Notification with DOJ on April 5, 2004. Metrocall and Arch are in the process of gathering information to respond to the second requests, and are working cooperatively with the DOJ as it reviews the merger.

About Metrocall Holdings
Metrocall Holdings, Inc., headquartered in Alexandria, Virginia, is a leading provider of paging products and other wireless services to the business, government and healthcare communities. In addition to its reliable, nationwide one-way networks, Metrocall's two-way network has the largest high-powered terrestrial ReFLEX footprint in the United States with roaming partners in Canada, Mexico and the Caribbean. Metrocall Wireless is the preferred ReFLEX wireless data network provider for many of the largest telecommunication companies in the United States that source network services and resell under their own brand names. In addition to traditional numeric, one-way text and two-way paging, Metrocall also offers wireless e-mail solutions, as well as mobile voice and data services through AT&T Wireless and Nextel. Also, Metrocall offers Integrated Resource Management Systems with wireless connectivity solutions for medical, business, government and other campus environments. Metrocall focuses on the business-to-business marketplace and supports organizations of all sizes. For more information on Metrocall please visit our Web site and online store at www.metrocall.com or call 800-800-2337.

About Arch Wireless
Arch Wireless, Inc., headquartered in Westborough, Mass., is a leading wireless messaging and mobile information company with operations throughout the United States. It offers a full range of wireless messaging and wireless e-mail services, including mobile data solutions for the enterprise, to business and retail customers nationwide. Arch provides services to customers in all 50 states, the District of Columbia, Puerto Rico, Canada, Mexico and in the Caribbean principally through a nationwide direct sales force, as well as through indirect resellers, retailers and other strategic partners. Additional information on Arch is available on the Internet at http://www.arch.com.

Safe Harbor Statement Under the Private Securities Litigation Reform Act
This press release includes "forward-looking statements," within the meaning of the federal securities laws, that involve uncertainties and risks. These include statements regarding events or developments that Metrocall Holdings expects or anticipates will occur in the future. A number of risks and uncertainties could cause actual results, events, and developments to differ from expectations. Please refer to Metrocall's most recent annual report on Form 10-K, and any subsequently filed reports on Form 10-Q and Form 8-K, as well as its other filings with the Securities and Exchange Commission, for a complete discussion of these and other important factors that could cause actual results to differ materially from those projected by these forward-looking statements.

Statement under the Private Securities Litigation Reform Act
Statements contained herein or in prior press releases which are not historical fact, such as statements regarding Arch's expectations for future reductions in operating expenses, future subscriber and disconnect rates, and maintenance of operating margins, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause Arch's actual results to be materially different from the company's expectations expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, declining demand for Arch's paging products and services, Arch's ability to continue to reduce operating expenses and maintain operating margins, Arch's ability to complete announced redemptions and payments on its long-term debt, Arch's future capital needs, competitive pricing pressures, competition from both traditional paging services and other wireless communications services, government regulation, reliance upon third party providers for certain equipment and services, as well as other risks described from time to time in Arch's periodic reports and registration statements filed with the Securities and Exchange Commission. Although Arch believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Arch disclaims any intent or obligation to update any forward-looking statements.

Source: BusinessWire.com

May 05, 2004

Sprint (NYSE: FON) announced Sprint Relay Wireles^SM powered by GoAmerica^TM, an easy way to make a relay call while mobile. Based on technology developed by GoAmerica (NASDAQ: GOAM), the provider of WyndTell® service, Sprint Relay Wireless enables users, for the first time, to connect to Sprint Relay Online^SM from virtually anywhere using a choice of wireless handheld devices and pagers.

"Sprint Relay Wireless effectively makes calling via relay—from the park, the restaurant, or even the backyard—as easy as connecting to Sprint Relay Online from a computer," said Mike Ligas, region vice president, Sprint Relay. "We're excited to continue delivering on our commitment to provide anytime, anyplace communication for the deaf and hard of hearing communities. Working with GoAmerica was a great match because of their experience in wireless technology as well as their experience with their WyndTell customer base."

Sprint will demonstrate Sprint Relay Wireless at the Deaf Expo East show on May 7 and 8 in Fort Washington, Pa. and DeafNation show on May 8 in Hartford, CT and the service will be widely available on a variety of handheld devices by the end of June. The service will be free to use.

"Our WyndTell customers have expressed a strong desire to access relay from their wireless devices," said Joe Karp, vice president of marketing for GoAmerica. "Building the technology and extending access to Sprint Relay Online was the natural choice given the popularity of the Sprint service within the Deaf Community."

Sprint Relay Wireless blends the easy-to-use capabilities of Sprint Relay Online with the power of WyndTell service. The service is immediately accessible through the RIM 950 pager running WyndTell service. By the end of May, the service will be available on the RIM 850 and RIM 857 devices running WyndTell or Deafwireless service, and on an additional device by the end of June. Those interested in the service can send an e-mail including contact information to srw@goamerica.com, then an e-mail alert will be sent as soon as the service is available on the additional handheld devices.

Users of WyndTell service via the RIM 950 device can access Sprint Relay Wireless by choosing "Relay" in the service's TTYchat feature. Then they simply choose a number to be dialed from their address book, or enter a new number. Once entered, the call proceeds as a standard relay call with the operator and user interacting on the wireless device, as they would on a computer connected to Sprint Relay Online. RIM users also can copy and paste or save transcripts of relay conversations.

"When we developed this service, we wanted to make sure it felt as natural to use as Sprint's popular online service," said Karp. "Simple things like the ability to dial people already entered in the user's address book, the ability to save conversations and having a recent call list turned out to be very important to users."

Source: TMCnet.com

GL3000 Cards

• RAM Cards, CPU’s, LCC, UOE, QVSB’s, T1s, DIDs, SIO, Drives, Almost any card you need—priced right.
• TOWERS (NEW) Self supporting, Guyed, Monopoles, with all the hardware
• Antenna Line Hanging kits, and misc hardware.

Transmitters

• (12) Motorola Nucleus, 350W, VHF, Advanced Control
• (2) Glenayre QT5994, 45W, 900 MHz Link TX, w/ Hot Standby
• (1) Glenayre QT6994, 150W, 900 MHz Link TX.
• (3) Glenayre QT4201, 25W Midband Link TX.
• (15) Glenayre RL70XC, Midband Link RX.
• (10) Glenayre GLT5340, 125W UHF TX.
• (75) Motorola PURC 5000, UHF, 110W, ACB
• (12) Glenayre GLT85/8600, 250/500W, 900 MHz w/C2000
• (5) Micor PURC UHF, 250W Complete – (Make Offer)

Motorola PURC UHF RF Trays & UHF 110W PAs, tested and ready to ship. Motorola PURC Advanced Control Units, tested and ready to ship.

TOO MUCH TO LIST • CALL OR E-MAIL

Rick McMichael 888-429-4171 rmcm@preferredwireless.com CLICK

Mark Dawson 972-467-8188 markd@preferredwireless.com CLICK

SECOND TERM SUPPORTER

GTES is the only Glenayre authorized software support provider to the paging industry.

The GTES team consists of highly qualified and seasoned associates who were formerly a part of Glenayre's paging infrastructure support and engineering operations. We are poised and ready to "Partner" with you to ensure the viability of your network, reduce your long-term cost of ownership, and to provide future solutions for profitability. GTES will offer product sales, maintenance services, software development and product development to the wireless industry.

GTES SUITE OF PRODUCTS

GTES Partner Program
Software and/or Hardware Support Programs

Product Sales
Software and Hardware Sales

On-Site Services
Upgrades, Relocations, Repairs, Consolidations

Software Development
New features, application development

Product Training
GL3000, GL3100, GL3200, GL3300, N2000, C2000

CALL US TODAY FOR YOUR SUPPORT NEEDS

Intelligent Paging & Mobile Data Hardware & Software

Selective is a developer and manufacturer of highly innovative paging receiver/decoders and mobile data equipment. The PDT2000 Paging Data Terminal is a large display pager designed for desktop or in-vehicle mounting and is widely used by emergency services and in onsite paging systems for forklift dispatch etc. Our range of Paging Data devices and software products have multiple uses and capabilities including:

• FLEX and POCSAG decoding
• POCSAG encoding and transmitter control
• Parallel printer output
• Serial inputs & outputs
• Relay control (1-256 or more)
• PC interfacing and message management
• Message interception & logging
• Remote control
• Cross band repeating & paging coverage infill
• LED sign control
• Remote printing etc.

Our mobile data equipment includes a range of Mobile Data Terminals (MDTs) which may be interfaced to a variety of wireless networks including trunked and conventional radio, GPRS & CDMA cellular, Mobitex etc. Automatic Vehicle Location (AVL) and GPS solutions, Dispatch & Messaging software.   We offer mobile communications dealers and systems integrators a "fast to market" job dispatch and job management capability.

Specialised local area paging systems, paging interception and message reprocessing software, field force automation and mobile dispatch solutions. We export worldwide.

CONTACT
Postal Address:	Selective Communications Group PO Box 8798 Symonds St. Auckland, New Zealand
Street Address:	3/2 Haultain St. Eden Tce Auckland, New Zealand
Web site: E-mail:	www.selective.co.nz CLICK info@selective.co.nz CLICK
Phone: Fax:	+64-9-3021142 +64-9-3021148
SECOND TERM SUPPORTER

I am an authorized Manufacturer Representative for Selective Communications. Please contact me directly for any additional information. CLICK HERE

Specially designed course for sales, marketing, and administration personnel. Engineers will only be admitted with a note signed by their mothers, promising that they will just listen and not disrupt the class. (This is supposed to be funny!)

This is a one-day training course on paging that can be conducted at your place of business. Please take a look at the course outline to see if you think this might be beneficial in your employees: Paging training course outline. I would be happy to customize the content to meet your specific requirements.

Although it touches on several "technical" topics, it is definitely not a technical course. I used to teach the sales and marketing people at Motorola Paging and they appreciated an atmosphere where they could ask technical questions without being made to feel like a dummy and without getting a long convoluted overly-technical answer that left them more confused than before. A good learning environment is one that is non-threatening.

Let me know if you would like to receive a quotation, or if you would like to have any additional information. CLICK

Satellite Uplinking Service
Affordable and Reliable

• Own and operate our own satellite uplink
• Provide the same reliable services to several other paging carriers with room for more
• Lower than average industry costs
• Completely redundant hardware
• Access to knowledgeable technical staff 24/7

Glenayre Technical Support
Paging Terminals & Transmitters

• Paging terminal upgrades, relocations, troubleshooting, emergency repair & training
• Transmitter installation & maintenance
• Experienced industry technicians and engineers
• Satisfaction Guaranteed

Call or write today to learn more Alan Carle, Dir of Engineering 888-854-2697 ext. 272 or

acarle@ucom.com

If you see someone in the field (like salespeople, technicians, and delivery people) using paper forms, their company could probably save a pile of money, and get much better timeliness, accuracy and efficiency, by using converting to Outr.Net's Wireless Forms. Custom applications for as little as $995, delivered in just a few days.Outr.Net has a web page on Wireless Forms for Timeports at: http://www.outr.net/overnight_pw.htm Their latest newsletter is: "Business Development in Mobile Data"

Please call me so we can discuss your need or your idea. Or contact me by e-mail for additional information. CLICK

Report: Expect 50 Million Dual-Mode Wi-Fi Handsets by 2009

April 22, 2004 2:46PM

Combined with a Wi-Fi network that is connected to an enterprise's PBX, dual-mode handsets will allow workers to continue using their cell phones when in range of the enterprise Wi-Fi network,

More than 50 million dual-mode handsets, enabling users to talk over a cellular network or by using voice-over-Wi-Fi technology, will be shipped by 2009, with enterprise employees expected to be the primary target market, according to a report from ABI Research released today.

Combined with a Wi-Fi network that is connected to an enterprise's PBX, such handsets will allow workers to continue using their cell phones when in range of the enterprise Wi-Fi network.

"As Wi-Fi networks proliferate, it only makes sense to give users the ability to switch from the cellular carrier's network to the enterprise Wi-Fi network," said Phil Solis, ABI Research's senior Wi-Fi analyst, in a prepared statement.

Source: WIRELESSNEWSFACTOR.com

Please accept my best wishes for a wonderful weekend.

With best regards,	Brad Dye WIRELESS DATA CONSULTANT		WIRELESS DATA
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