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FRIDAY - OCTOBER 7, 2005 - ISSUE NO. 183

Dear friends of Wireless Messaging and Paging,

I spend a considerable amount of time each week browsing the web and reading the news so I can find items that I think will be of interest to readers of this newsletter. Naturally, much of the "chatter" since our two recent hurricanes, has been about emergency communications. It seems like everyone involved in communications—wireline or wireless—is promoting some "solution." I think much of this activity is being clouded by the profit motive. Naturally, I would like to see a national early warning system revitalize the finances of the Wireless Messaging and Paging industries, but I sincerely believe that even if none of us makes an extra penny, our technology offers many advantages over all the others. I don't want to sound like a broken record (remember L.P. records?) but simulcasting and one-to-many group calls to common capcodes are simply the fastest, most reliable, and most economical way to get warnings and then recovery messages out to millions of people. The shocking thing about all of my reading this week is that Paging never gets mentioned as a possible solution.

A+ Contact Wireless gets the A+ this week for their Wireless Sprinkler Control project in New Mexico using equipment from Nighthawk Systems. This is an excellent example of the types of incremental business that Paging companies should be pursuing. Here are two videos that you can download from their press conference with the governor of New Mexico. One in English and one in Spanish. Congratulations to Jon Word and everyone at Contact Wireless, SelectPath and Nighthawk Systems. Good job!

The feature article this week is a new whitepaper by Ron Mercer: The ReFLEX™ Advantage In Homeland Security/First Responder Applications. This is an important paper from an industry veteran who is highly respected by all who know him. I may be a little biased since he is my friend and mentor. You will find his paper about half-way down, in the middle of the newsletter. This document, along with the others that he references, are just the kind of thing that we want the new FCC independent expert panel to consider before they make their final recommendations to the Commission regarding ways to improve disaster communications. Anyone who can help to facilitate this would be doing a great service to the Paging Industry and to the country as well.

A familiar modern phrase is window of opportunity. It may even be considered trite by now, but it does describe our situation in Wireless Messaging. We have a unique opportunity RIGHT NOW that may not have ever existed before. That is, there is great pressure on the US government to do something meaningful about warning the public of impending danger, and they may be willing to listen for a change. The "window" will quickly pass us by if we don't do something. You can help by writing letters, sending e-mails, and making phone calls.

Now on to the rest of the news and views.

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This is my weekly newsletter about Wireless Data and Radio Paging. You are receiving this message because you have either communicated with me in the past about a wireless topic, or your address was included in another e-mail that I received on the same subject. This is not a SPAM. If you have received this message in error, or you are not interested in these topics, please click here, then click on "send" and you will be promptly removed from the mailing list with my apology.

iland internet sulutionsThis newsletter is brought to you by the generous support of our advertisers and the courtesy of iland Internet Solutions Corporation. For more information about the web-hosting services available from iland Internet Solutions Corporation, please click on their logo to the left.

A new issue of The Wireless Messaging Newsletter gets posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon central US time. The notification message has a link to the actual newsletter on the Internet. That way it doesn't fill up your incoming e-mail account.

There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major Paging and Wireless Data companies. There is an even mix of operations managers, marketing people, and engineers—so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology. I regularly get reader's comments, so this newsletter has become a community forum for the Paging, and Wireless Data communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my website. I am very careful to protect the anonymity of those who request it.

NOTE: This newsletter is best viewed at screen resolutions of 800x600 (good) or 1024x768 (better). Any current revision of web browser should work fine. Please notify me of any problems with viewing. This site is compliant with XHTML 1.0 transitional coding for easy access from wireless devices. (XML 1.0/ISO 8859-1.)



AMERICAN ASSOCIATION OF PAGING CARRIERS

aapc logoAAPC Bulletin
www.pagingcarriers.org • 866-301-2272
The Voice of US Paging Carriers

ISSUE NO. 28— FRIDAY — OCTOBER 7, 2005
thank youAAPC thanks its symposium sponsors!

inforad logo
InfoRad, Inc.

skytel logo
SkyTel Corporation

unication logo
UNICATION GROUP
Unication USA

canyon ridge logo
Canyon Ridge Communications, Inc.

 

prism logo
PRISM Systems International, Inc.

 

zetron logo
Zetron, Inc.

REGISTER NOW TO JOIN US FOR THESE
EDUCATIONAL SESSIONS!

November 3–4, 2005
Scottsdale Resort & Conference Center
Scottsdale, Arizona

right arrow www.pagingcarriers.org left arrow

Highlighted Sessions include:

VOIP—How do you transfer a paging carrier to a VOIP carrier?                           

Dean Parker, Allpage, Inc.
This session will review the equipment, personnel, strategy, profit margin, and vendors needed to make the transition from a paging carrier to a VOIP company.  We will give insight to how we have built a successful VOIP company and what exit strategy is for a small VOIP/CLEC. 

This week’s featured vendor presentation:

John Mason-Smith, BIT Statement
Companies are moving to Internet delivery of communication instead of traditional mailing of invoices and statements.  BIT Statements can quickly add Internet delivery, saving company's up to 75% of the cost of invoicing through the mail by incorporating E-Statements and Bills.  Additional services include targeted marketing campaigns placed within the invoice both paper and electronic, based upon data criteria or custom account listing. 

Plus, you can learn from these other participating companies:  

  • Aquis Communications/Recurrent Software
  • Commtech Wireless
  • Comverge
  • ISC Technologies
  • Nighthawk Systems, Inc.
  • Trace Technologies

AAPC Executive Director
441 N. Crestwood Drive
Wilmington, NC 28405
Tel: 866-301-2272
E-mail: info@pagingcarriers.org
Web: www.pagingcarriers.org

AAPC Regulatory Affairs Office
Suite 800
1015 - 18th Street N.W.
Washington DC 20036-5204


AAPC BULLETIN

FEATURED ADVERTISERS SUPPORTING THE NEWSLETTER

Advertiser Index

AAPC—American Association of Paging Carriers Multitone Electronics
Advantra International  Northeast Paging
Ayrewave Corporation  NotePage Inc.
Bay Star Communications   Outr.net
CONTEL Costa Rica  Heartland Communications
CPR Technology  Ira Wiesenfeld
Daniels Electronics  Payment Guardian
Daviscomms USA   Preferred Wireless
ERF Wireless   Prism Systems International
Global Fax Network Services   Ron Mercer
GTES LLC   Selective Communications
HMCE, Inc. Sun Telecom International
Hark Systems  Texas Association of Paging Services
InfoRad, Inc.   UCOM Paging
Minilec Service, Inc.   Zetron Inc.

assist star logo
When every second counts, manage them effectively.

Messaging Business Opportunity

Supplement your existing business by launching this new AssistSTAR message distribution management system. Increase your revenue without purchasing a lot of new infrastructure, by starting out with a subscription service on existing equipment.

What is AssistSTAR?
The AssistSTAR System allows you to manage and track the distribution of text and voice messages to individuals and groups. It also allows you to easily manage those groups (also called Distribution Lists), reassigning personnel to response teams with only a few clicks, all via the internet. AssistSTAR also
provides a Scripted Interactive Voice Response menu system that can interact with callers to determine the nature of the call and it’s appropriate processing. It will handle automated distribution of messages based on interaction with the caller, or patch callers to a live operator. It can even provide a name-dialed directory. The most unique aspect of AssistSTAR is that it is available as a monthly service. No costly servers or software licenses needed.

Subscription-based AssistSTAR to start
For a nominal setup fee and a reasonable monthly service fee, AssistSTAR can provide you with the most sophisticated communications management available today. This is ideal for the current business climate - you can add or withdraw from services as your business requires. There is no capital investment required to take advantage of advanced call handling and IVR processing. The IVR can be customized to meet any needs for caller interaction.

Server-based solutions when you are ready
When you are ready to invest in a system to eliminate recurring service fees, we will be ready to build a system for you, including custom features developed to meet your special requirements. The system can be customized to provide all of your voice mail, communication management, automated front-desk, inbound and outbound telemarketing, and campus paging needs.

Time-critical response
It may not be every day that you have a crisis that requires fast, closed-loop communications, but with AssistSTAR managing your teams, you can be prepared to respond at a moment’s notice.

When every second counts, manage them effectively.

You are invited to view our emerging case study presentation by clicking here. left arrow

Brought to you by:
bay star logo

Bay Star Communications
11500 N.W. Freeway, #170
Houston, TX 77092
1-800-BAYSTAR
1-877-612-1040 (fax)
www.baystar.com

preferred logo
EQUIPMENT FOR SALE
(12)Glenayre RL70XC Midband Link RXs$250 each
(3)Glenayre Hot Standby Panels$300 each
(1)Glenayre QT6994, 150W, 900 MHz Link TX.$900
(2)Glenayre QT5994, 45W, 900 MHz Link Tx, Hot Standby$1300 both
(1)Glenayre QT4201, 25W Midband Link TX.$500 each
(1)Glenayre QT6201, 100W Midband Link TX.$900 each
(2)Motorola Midband Link TX. 30W$250 each
(6)QT-7795 900 MHz, 250W, TX.$500 each
(5)Quintron QT-6772, 90W, UHF TX.$400 each
(14)Glenayre GLT5340, 125W UHF TX., DSP Exciter$2500 each
(50)Motorola PURC 5000, UHF, 110W, Advanced Control$1000 each
(1)Glenayre GLT 8600, 500W, 900 MHz$1300
(20)Motorola PURC 5000, 300/150W, 900 MHz$600 each
(15)Motorola ACB Control Shelf, 3.69 software$400 each
(1)Zetron DAPT 1000B$250
(11) Skydata 8411B Satellite Receivers$450 each
(15)Battery Backup for C2000$100 each

GL3000 Cards - UOE, Memory, CPU’s, QVSB’s, T1’s, DID’s, SIO, Drives…

TOO MUCH TO LIST • CALL OR E-MAIL
Preferred Wireless
Rick McMichael
888-429-4171

rmcm@preferredwireless.com left arrow
CLICK HERE
THREE TERM SUPPORTER


GTES LLC

gtes logo
GTES Corporate
Russ Allen
2736 Stein Hill Lane
Custer, WA 98240
Tel: 360-366-3888
Cel: 360-820-3888
russ.allen@gtesinc.com
GTES Sales
Brooks Marsden
340 Bethany Bend
Alpharetta, GA 30004
Tel: 770-754-1666
Cell: 404-518-6632
brooks.marsden@gtesinc.com

sherloc

www.sherlocgps.com

GTES has recently made the strategic decision to expanding its development activities to include wireless location technologies; a market that researchers forecast could reach $3.6 billion by 2010. In support of this new strategic direction, GTES has developed SHERLOC™ a complete one-stop wireless location service, providing the flexibility of being protocol neutral and network agnostic. Targeted at business customers who need to track their high-value shipments or better manage their service or delivery fleets, SHERLOC™ is a hosted application that combines configuration flexibility with ease of use.

GTES is offering SHERLOC™ services both directly and through authorized resellers. If your company has an interest in finding out how location services can enhance your revenue stream, and has the contacts and expertise to make you successful in the location marketplace, please contact us for further information at www.sherlocgps.com and select “Reseller Opportunities,” or call us at 770-754-1666 for more information.


www.gtesinc.com
Your Professional Services Partner


GTES is the only Glenayre authorized software support provider in the Paging industry. With over 200 years of combined experience in Glenayre hardware and software support, GTES offers the industry the most professional support and engineering development staff available.


Continued Support Programs
GTES Partner Program
Product Sales
On-Site Services
Software Development
Product Training


CALL US TODAY FOR YOUR SUPPORT NEEDS
THREE TERM SUPPORTER


HARK TECHNOLOGIES

hark logo
Wireless Communication Solutions

isi image

ISI-LX Internet Serial Interface with Protocol Conversion


  • Converts Serial TAP message to SNPP, SMTP, or WCTP
  • Pass through Serial Data to TCP/IP and TCP/IP back to Serial
  • Supports Ethernet or PPP Connection to Internet w/Dial Backup
  • Includes 4 Serial Ports for Multiplexing Traffic

isi image

IPG Internet Paging Gateway


  • No Moving Parts Such as Hard Drives or Fans to Fail
  • Supports 10Base-T Network Connection to Internet
  • Accepts HTTP, SMTP, SNPP, and WCTP from Internet
  • Sends TAP or TNPP to Your Paging Terminal

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TNPP inline stats capture


  • Inserts Inline With Your Existing TNPP Cable
  • Easy-to-use Windows Based Reporting Program w/Search by Date Range

omega image

Omega Unified Messaging Server


  • Full Featured Internet Messaging Gateway
  • TAP Concentrator and TNPP Routing Functions w/TNPP over Internet
  • Serial Protocols Supported: GCP, SMDI, SMS, TAP, TNPP
  • Internet Protocols Supported: AIM, HTTP, SMPP (out only), SMTP, SNPP, and WCTP
  • Full Featured, Easy-to-use Voice/Fax/Numeric Mail Interface
  • One Number For All Your Messaging
  • Optional Hot-swap Hard Drives and Power Supplies Available

Please see our website for even more products designed specifically for Personal Messaging carriers. For example, the Omega Messaging Gateway and Email Throttling Gateway (anti-spam).


CONTACT
Hark Technologies
2675 Lake Park Drive
N. Charleston, SC 29406
Tel: +1 843-764-1560
Fax: +1 843-764-3692
E-mail: sales@harksystems.com left arrow CLICK
Web: http://www.harksystems.com left arrow CLICK
THREE TERM SUPPORTER

join aapc

daviscomms usa

www.daviscommsusa.com

  • Contract Design, Engineering, & Manufacturing
  • Telemetry Devices
  • Bravo Pagers—Numeric/Alphanumeric
  • ISO9001-2000 Certified Facility
  • Low Cost-High Volume solutions
  • Maximize Time-To-Market Objectives
  • Minimize procurement materials management
  • FLEX-POCSAG-ReFLEX
  • Receiver Boards-FLEX-POCSAG
  • Integrate our RF Technologies into your product

daviscomms

ReFLEX Testing Station

traffic monitoring device

Traffic Monitoring Device

assembly

ReFLEX Utility Module

pda accessories

PDA Accessories

Daviscomms—Product Examples

For information about our Contract Manufacturing services or our Pager or Telemetry line, please call Bob Popow at 480-515-2344, bob@daviscommsusa.com or visit our website www.daviscommsusa.com


FOUR TERM SUPPORTER

prism logo

Prism Message Gateway Systems
Modular and Configurable

Your Choice of Options

  • Radio Paging Terminals
  • Voicemail Systems
  • E-mail and Network Text Messaging Systems
  • Digital Trunk Switching Systems
  • Digital Trunk and Voicemail Concentrators
  • Remote Network Encoders
  • TNPP Network Routers

Popular Choice for Domestic and International

  • Commercial Paging Carriers
  • Private Paging Systems
  • Hospitals
  • Public Safety
  • Federal, State and Local Government
  • Industrial Paging
  • Energy Companies – Load Management

Logical Choice

  • Replace Outdated, UNLICENSED Paging Terminals
  • Eliminate Outrageously High Support Costs
  • Add New Paging System with ALL THE FEATURES
  • Provide Your Customers With Features They Want
  • Designed and Supported by Industry Experts

Go ahead . . . be choosy . . . choose Prism Systems International


CONTACT
Prism Systems International, Inc.
300 Colonial Center Parkway,
Suite 100
Roswell, Georgia 30076 USA
Telephone: 678-353-3366
Internet: www.prismpaging.com left CLICK HERE
E-mail: info@prismpaging.com left arrow CLICK HERE
THREE TERM SUPPORTER

eRF Wireless
Paging Hardware
End-to-End Solutions for Wireless Personal Communications and Messaging Productsbase stations
Base Stations & Link Transmitters
power amplifiers
Power Amplifiers
Exceptional quality. Unmatched sales and service support.

redundant switches
Redundant Switches

As a worldwide supplier of telecommunications equipment eRF Wireless designs, manufactures and markets transmitters, receivers, controllers, software and other equipment used in personal communications systems, as well as radio and telephone systems. eRF Wireless also provides service and support for its products, as well as consulting and research development on a contract basis.

If you'd like a single-source provider that's committed to competitive prices and fast delivery, call us today at 1-800-538-9050 or visit our website at:
www.erfwireless.com left arrow CLICK HERE

erf logo
1-800-538-9050
www.erfwireless.com
2911 South Shore Blvd., Suite 100 • League City, TX 77573

www.erfwireless.com
multitone graphic

multitone graphic

Multitone North America Inc.
2300 M Street NW
Suite 800
Washington, DC 20037
Tel: (202) 973-2827
Fax: (202) 293-3083

multitone logo

Launches...

NEW state-of-the-art PowerPage 750 with Advanced Reliability offering Digital Voice Storage Technology and a range of other exciting new features and benefits...

multitone pager group

Multitone also has a range of PowerPage & FuturePhone Wireless Communication Solutions to suit your individual communication needs.

For information on our product range and how Multitone can help enhance your communications, please e-mail info@multitone.com or telephone (202) 973-2827.

www.multitone-usa.com

WIRELESS NEWS

Motorola, Microsoft Partner For Public Safety

October 4, 2005
By Colin C. Haley

Motorola and Microsoft will jointly develop and market software for emergency first responders, the companies announced today.

The alliance comes as government and IT leaders examine ways to prevent the kinds of communication breakdowns that recently hampered hurricane rescue efforts along the Gulf Coast.

While Katrina and Rita raised awareness of real-time data transfer and system interoperability problems, public safety and defense officials have been looking to make improvements since Sept. 11.

Motorola and Microsoft believe the new pact is a step in the right direction. They said tying together various software on a common platform will eliminate the need for local, state and federal agencies to cobble together information-sharing networks—a costly and technically daunting task.

Under today's agreement, the mobile specialist will build applications on the software giant's .NET and Windows Server Systems platforms. Motorola will shift its records management system software first, then begin new software projects.

"Mission-critical environments demand unparalleled reliability and continuous data access. The Microsoft platform allows us to meet, even exceed, those demands," Timothy Boyle, Motorola's vice president of business development, said in a statement.

Schaumburg, Ill.-based Motorola already has a number of government customers for its software and wireless networks, including: Washington, D.C., Broward County, Florida, and the Commonwealth of Virginia.

"Microsoft recognizes and takes seriously the growing challenge to law enforcement, first responders and emergency management officials to communicate vital information in real-time," said Tom Richey, Microsoft's executive director of Homeland Security for the Worldwide Public Sector.

The companies did not disclose the duration or the dollar value of the new partnership.

Source: InternetNews.com

Wireless text is logical basis for an emergency info system

Posted 10/4/2005 9:37 PM Updated 10/4/2005 9:49 PM

Despite 9/11, the wreckage of Katrina and the messy evacuation of Houston, this nation still has no way to use the most effective communication system in history to get information during disasters to the people who need it.

traffic jam 
Cars jam Interstate 45 during the evacuation from Hurricane Rita on Sept. 23.
By Brett Coomer, Houston Chronicle, via AP
 

Wireless networks saturate just about every populated area of the country. The signals reach nearly 200 million cellphones and wireless e-mail gadgets. Even when the networks become jammed and can't handle voice calls after use spikes during a catastrophe, the relatively few bytes of data in text messages usually get through.

It's a no-brainer: Wireless text should be the basis for an emergency information system.

From the time I was a kid, I knew about the Emergency Broadcast System for television because that test pattern and strange beep would interrupt Speed Racer. Now, with text messaging, we've got a much better way to tell people what's going on in the midst of an attack or hurricane or earthquake—except the government has yet to create any system to use it.

Starbucks has a wireless text system in place to warn its employees and give them instructions in emergencies. Might be nice if the U.S. government jumped in with something similar and made the world safe for more than just baristas.

"It gets my blood boiling, because the infrastructure is already in place," says Greg Wilfahrt, co-founder of mobile messaging company SMS.ac. "Bottom line is, it's going to save lives."

Oddly enough, on the very day that cars sat for 15 hours on snarled highways leading out of Houston, two members of the U.S. Senate—Jim DeMint, R-S.C., and Ben Nelson, D-Neb.—introduced a bill called The Warning, Alerts and Response Network Act, or WARN Act. It proposes to "establish a network for the transmission of alerts across a broad variety of media." That includes cellphones, BlackBerrys and—for towns with no cell coverage—sirens.

Missed the news of that bill? Don't feel bad. It got less publicity than that day's shooting of a black bear in a carport near Juneau, Alaska.

Which, unfortunately, may reflect the bill's chances of passage. A somewhat similar bill introduced in 2003 never got anywhere. If this one fizzles, too, political leaders should be ashamed.

Look how this could've worked as Hurricane Rita bore down on Houston. Millions were told via TV and radio to get out of town. So they did—and wound up creating the world's most gargantuan traffic jam, made worse as cars ran out of gas.

Sure, those cars had radios that could receive news reports or announcements. But radio is a mass medium that delivers broad information. Most of those people also had cellphones that could've delivered timely, targeted text updates.

A federal emergency alert system would probably require you to opt in and enter your address. That way, the system could send you information about what's happening where you live. Perhaps it would tell some people they're safe to stay put, easing the traffic for those who must leave.

If you're already on the highway and in traffic and out of fuel, the system could let you text in your location—"Interstate 10, Frydek"—to learn if you're in immediate danger or if gas trucks are on the way.

Had a Category 5 hurricane actually rolled over the Houston traffic jams, text alerts could have let those panicking people know where to go for shelter.

Of course, a storm could knock out wireless service. But so far, text messaging and wireless e-mail have proved amazingly hardy. Text-based services kept working during Rita in Houston even when voice traffic couldn't get through. Text kept working after Katrina in New Orleans, where employees of juice chain Smoothie King used text messaging to find each other and start reopening stores.

On another level, Finland has been experimenting with ways to send disaster alerts to Finnish cellphones anywhere in the world. The first went out right after January's tsunami. Finns traveling in Thailand and Sri Lanka got text messages about where to go for aid.

That happened because the idea came up at a government meeting, and "The whole thing was coordinated right there," says Yrjo Lansipuro of Finland's Ministry of Foreign Affairs. "The Finnish Telecommunications Regulatory Authority issued an order to all Finnish mobile operators to send our message. Another advantage of being a small country where people in different bureaucracies know—and talk to—each other."

If only it were that easy in the USA. Finland has basically one wireless standard; the USA has a salad bar of standards. But that matters less these days as companies such as Mobile 365 pop up to translate text messages from one carrier's standard to another. Technology shouldn't be a major issue.

Still, there are other tough issues, such as: Who's going to be sued if an alert doesn't get through?

"If you're on a beach and a 300-foot wave is coming, that message better get there," says SMS.ac's Wilfahrt. "I'm not sure the industry is ready to guarantee 100% that you're going to get that alert on your phone. So there's some unwillingness to take responsibility."

Government-watchers raise different questions, such as, who would decide what messages to send to whom? Unlike free e-mail over the Internet, wireless text messages cost a few cents to both send and receive. Who will pay those fees? Taxpayers? Users? Will the carriers waive them?

Privacy, security, hacking—all are worries. Nobody was going to spoof the Emergency Broadcast System and send false alert messages to millions of TVs, causing a panic such as Orson Welles' War of the Worlds radio broadcast. But a hacker might be able to do that with a text message.

Yet, how can the nation—and the rest of the world—not do this? Let's follow Finland and Starbucks and make sure the next terrorist act or natural disaster isn't also an information disaster.

Source: USA Today (Thanks to Rusty Lavelle for sending this article.)

Editor's note: It is disappointing to read a well-thought-out article like this that makes no mention of Paging.


Comverge Announces Bill Pristupa as New Senior Director of Supply Chain

East Hanover, NJ—October 5, 2005: Comverge, Inc. announced today that Mr. Bill Pristupa has joined Comverge, Inc.’s Solutions Group as the Senior Director of Supply Chain. Mr. Pristupa will manage Comverge’s Global Manufacturing Operations.

Mr. Pristupa comes to Comverge from a distinguished career at Motorola, Inc. where he most recently headed up a Global Manufacturing Operation. Mr. Pristupa gained extensive experience in managing Motorola’s world class manufacturing facilities and outsource partners across the globe. During his career at Motorola, Mr. Pristupa also led development engineering and business development activities. His work helped to drive the success of Motorola’s 2-Way Radio, Paging, Energy Systems, and Embedded Communications Groups.

“We are extremely fortunate to have Bill joining our team,” said Comverge Solutions Group President and COO, Ed Myszka. “Bill’s role is to ensure that we excel in every aspect of the supply chain and to ensure that we fulfill our commitment in demonstrating operational excellence in our core competencies of Quality, Innovation and Customer Intimacy. Bill’s accomplished background will make him an invaluable asset to Comverge and our customers, as we continue to realize our goals of delivering every component on schedule and to our clients’ precise specifications.”

Mr. Pristupa commented on his enthusiasm for the position, stating “I’m excited to join the talented team at Comverge. I look forward to optimizing our supply chain to ensure our customers’ complete satisfaction by providing them world class quality and delivery performance.”

About Comverge, Inc.
Comverge, Inc., The Power in Power Technology™, is a leading energy intelligence company recently recognized as one of Red Herring’s Top 100 Private Companies in North America for 2005. Comverge's investors include Nth Power, EnerTech Capital, Data Systems & Software, Inc. (OTCBB: DSSI), E.ON Venture Partners GmbH (NYSE: EON), Ridgewood Capital, Easton Hunt Capital Partners, L.P., Norsk Hydro Technology Ventures (NYSE: NHY), Rockport Capital Partners, and Shell Internet Ventures, an affiliate of the Royal Dutch/Shell Group of Companies (NYSE: RD). Comverge is represented across the world with offices and research facilities in Atlanta, Georgia; East Hanover, NJ; Newark, California; Pensacola, Florida; and Tel Aviv, Israel. Providing software and system solutions to over 500 clients in the electric utility industry, Comverge implements both integrated and outsourced solution based models for remote meter reading, distributed generation monitoring, and time-of-use billing and demand response, and direct or voluntary load control initiatives. For more information visit www.comverge.com.

Media Contact
At Comverge, Bud Vos, Vice President of Marketing, 973.884.5970, bvos@comverge.com

Source: Comverge


One Voice Announces Immediate Availability of its Media Center Communicator on Dell.com

San Diego—October 3, 2005—One Voice Technologies, Inc. (OTCBB: ONEV), developer of 4th Generation voice solutions for the Telecom and Interactive Multimedia markets, today announced that their Media Center Communicator™ product is now available for purchase on Dell.com. Media Center Communicator adds voice-recognition to Windows XP Media Center allowing users to play music, view photos, record and playback live TV and much more using only their voice. For more information please visit http://www.onev.com/mcc.

“This is a tremendous opportunity to have our product offered through a leading PC manufacturer,” said Dean Weber, president and CEO of One Voice Technologies. “Over the past several years we have been building confidence within Dell that the direction of Windows XP Media Center will include voice-recognition as a way for consumers to access their digital content—music, photos, videos, etc. Today’s launch continues to validate our vision that voice-recognition is ready for the mass consumer market and that One Voice is the leader in this technology.”

About Media Center Communicator
One Voice's Media Center Communicator is a complete in-home multimedia communications package for Microsoft Windows XP Media Center Edition 2005—enabling users to speak, using voice recognition, to play and view all their digital content from MP3 music, digital photos, slideshows, videos, live TV and much more! Media Center Communicator also comes with a suite of communications features to send and read E-mail, SMS text messaging to mobile phones, Instant Messaging (IM), full motion PC-to-PC audio and video chat and PC-to-Phone calling to any phone within the U.S. and Canada.

Imagine walking into your family room and using your voice to tell your Media Center to play jazz music or play your favorite artist or album, play a photo slideshow, watch and record live TV, read and send E-mail, call to order a pizza or video chat or Instant Message with a friend. Media Center Communicator delivers on this vision today! For more information, please visit http://www.onev.com/mcc or for an online demonstration go to http://www.onev.com/videos/mccoverview.wmv.

About One Voice Technologies, Inc.
One Voice Technologies, Inc. (OTCBB: ONEV) is the world's first developer of 4th Generation voice solutions for the Telecom and Interactive Multimedia markets. Our Intelligent Voice™ solutions employ revolutionary, patented technology that allows people to send messages (E-mail, SMS, Instant Messaging and paging), purchase products, get information and control devices - all by using their voice. The company is headquartered in San Diego, California. For more information, please visit http://www.onev.com.

FORWARD-LOOKING STATEMENT DISCLAIMER
Some of the statements made in this press release discuss future events and developments, including our future business strategy and our ability to generate revenue, income and cash flow, and should be considered forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These “forward-looking” statements can generally be identified by words such as “expect,” “anticipate,” “believe,” “estimate,” “intend,” “plan,” and similar expressions. These statements involve a high degree of risk and uncertainty that exists in the Company's operations and business environment and are subject to change based on various factors that could cause actual Company results, performance, plans, goals and objectives to differ materially from those contemplated or implied in these forward-looking statements. Actual results may be different from anticipated results for a number of reasons, including the Company's new and uncertain business model, uncertainty regarding acceptance of the Company's products and services and the Company's limited operating history.

# # #

Media Center Communicator is a trademark of One Voice Technologies, Inc.

Source: One Voice News


Michael Cowpland leaves the zing to Zim

By JACK KAPICA
Friday, September 23, 2005 Posted at 5:30 PM EDT

Ottawa—Newspapers used to describe Michael Cowpland as a "flamboyant entrepreneur" or "the high-stepping high-tech wizard" who co-founded Mitel Networks and, later, Corel Corp.

These days, however, it's a subdued Michael Cowpland who has returned to his Silicon Valley North roots in Nepean, near Ottawa, with a focus on wireless technology though his company Zim Corp. And he displays little of the high-octane leadership he had become famous for. Now he lets his market research and his new company's product be flamboyant instead.

Zim's technology sounds like an unprepossessing idea for a niche market—a text-messaging system that allows computer users to send messages, individually or in bulk, to cellphones and wireless personal data assistants.

But Mr. Cowpland is quick to point out that the market is huge. SMS.ac, the San Diego-based SMS portal, whose 30 million members send about 90 billion messages a month, has predicted that revenue from mobile data will reach $200-billion (U.S.) by 2010.

In his view, even a small chunk of that market could result in hefty profits. Zim's business plan estimates there will be some two billion cellphones in use around the world by 2008. If Zim could nail down just a fraction of those users—say, four million people—it would result in $100-million in sales with a pre-tax profit of $70-million by 2008.

And the payoff from short messaging is a lot greater than voice. Mr. Cowpland estimates that revenue from SMS runs at $350 per megabyte, as compared to $70 per megabyte for voice.

That represents a huge revenue source for mobile operators.

And Zim doesn't need to spend much money to market itself around the world. Mr. Cowpland has no need for offices in other cities because all his business is done over the Internet. He can go to any country without up-front costs.

"The cash flow," he concludes simply, "is gorgeous."

Zim is a small company with modest offices. It was founded in 1996 and engaged Mr. Cowpland as a board member in 2000. A year later he bought a controlling interest in the company and is now its president and CEO.

Zim does not compare in size to Mitel or Corel, but Mr. Cowpland is quick to remind people that Mitel and Corel were tiny at the start as well. Moreover, Zim has the potential to be a much more successful concept.

Although in the past he has been dismissed as too flashy and aggressive for his own good—Canadians do not like entrepreneurs to exhibit too much personal flair—one has to admit that Mitel and Corel have to thank him for much of their successes. And when Mr. Cowpland throws his weight behind a new idea, one has to pay attention.

In fact, the key to the success of Zim is its small size, both as an application and as a company, which keeps costs down.

There are four primary Zim products, launched only eight months ago.

Zim SMS Chat can link the e-mail programs on computers to the short-message system on most cellphones. The operator of the computer can then engage a range of cellphone users in instant back-and-forth chats. The initiation of the chat, however, must come from the computer, not a cellphone user, thereby placing the application's emphasis on a "one-to-many" system, ideal for corporate updates, instant weather reports, stock quotes or, say, the co-ordination of emergency personnel.

Zim SMS Mail is a desktop application that forwards e-mail to a cellphone.

Zim SMS Mail Online is a Web-based wireless e-mail application that allows users to receive and reply to messages from multiple accounts.

And Zim Two-Way SMS Paging is a simple paging system, ideal for work-force management or the co-ordination of employees in the field.

In mid September, Zim and QuoteMedia Inc. also launched a mobile phone text messaging service to deliver financial market data through all major mobile operators in the U.S. and Canada. Called QUOTE, the new product is an SMS application that allows users to request stock market data through their cellphones by sending a text message to the short code "QUOTE" (78683) with specific ticker symbols of the stocks or stock market indexes they wish to follow. Users get immediate responses to their queries, with the option of also receiving updates three times a day, and they are billed 25 cents per text message.

In addition to sending bulk and premium short messages, Mr. Cowpland sees Zim's technology as "bridging the gap" between the cellphone and the desktop computer, giving the cellphone user mobile office tools and location-based services as well.

The CBC experimented with Zim a while ago sending updates via SMS about the Nokia Brier curling championships in Halifax, including live scores and playoff information.

At first glance, Zim appears to be a fabulous spamming tool. But the company says that subscribers will be able to pick and choose which messages get through, so they won't find themselves swamped by spam.

Zim's main competitor at the moment is Research in Motion, which almost owns the wildly popular wireless e-mail market.

Instead of trying to duplicate RIM's system, Zim's idea is to use short messaging service technology to forward customers' e-mail to their cellular phones. Last year, Zim entered into an agreement with Magma Communications to just that, and hopes to sign similar service agreements with telecommunications carriers and Internet service providers around the world.

But wireless e-mail, as important as it is for many people, is not a cost-effective technology, while Zim can tap into the SMS system, and exploit the micropayment system already in place for short messages. The European Union has recently authorized changes to cellphone-based payments for the equivalent of 25 cents, 50 cents or a dollar, much faster than credit-card payments. And the City of London, which charges 5 pounds to enter by car, allows the payment to be made by cellphone.

Customers of Rogers Wireless can also download the free software from ZIM that links their cellphones to computer-based text messaging.

The promise of profitability has not escaped the notice of a company as large as Zim is small: Microsoft. In late August, the software monolith entered the fray, offering its MSN Instant Messenger service for selected cellphones, a deal that is being made with Bell Mobility.

Next to Microsoft's tentative step into the field of wireless chat, Zim looks like an old pro with a commanding lead.

And it seems to be paying off too. Zim now handles about five million messages a month, enough for Mr. Cowpland to proudly announce in the spring that his company had grown 500 per cent over the previous year.

With numbers like that, the once high-flying Mr. Cowpland doesn't need to be flamboyant any more.

Source: Globe and Mail


READER'S COMMENTS

From: Mark Hood <mehood@cox.net>
Subject: Re: Wireless Messaging Newsletter for Mark Hood
Date: October 1, 2005 3:44:51 PM CDT
To: brad@braddye.com

Hi Brad,

After reading several articles in your news letter from USA Mobility regarding their networks resilience and ability to operate in emergency conditions I think it is time for a reality check.

I worked for PageMart/Weblink/Metrocall as a senior field technician from 3/98—1/2004. I can tell you that few of the paging sites had any source of emergency power backup. In fact there were numerous sites where emergency power was available, but was not utilized for the equipment because the company would not pay an additional monthly fee for generator maintenance, fuel, etc.

When Isabel hit the Hampton Roads/Richmond area over 2/3's of Weblink's sites went down due to power outages. After two weeks had elapsed there were still sites that had not had power restored. Metrocall and Arch had similar experiences with their networks.

Having a satellite based network can be an advantage over systems that utilize land lines, but they also have their own Achilles heel. The satellite dishes used at the paging sites are prone to damage from high winds, or becoming misaligned, rendering the site off the air. The frequencies used by the satellites are also prone to rain fade or complete loss of signal during inclement weather.

While it is true that cellular/pcs installations have much lower ERP, they have many more sites than you find in the paging industry. The reason for the lower antenna height and ERP is to afford frequency reuse. I would characterize the paging network in Norfolk/Richmond as too few sites, too far away.

The bottom line is that the emergency communications possible with paging will not be realized until the paging companies build a network capable of operating on emergency power, that affords redundant means of communicating with the network. To state the possibilities is one thing, but it is another with what actually exists, and how much money the paging companies are willing to spend.


A Good Example Of What Paging Needs To Do

From: sforsythe@selectpath.com
Subject: Fwd: News conference last week
Date: September 30, 2005 3:54:35 PM CDT
To: brad@braddye.com

Brad:

Here's an example of the progress we've made in NM selling wireless sprinkler controls from Nighthawk. This is a press conference held last week with NM Governor Bill Richardson and our CEO, Jon Word.

Scott Forsythe
SelectPath, Inc.
303-768-9673 ofc
scott@selectpath.com

English Video left arrow

Spanish Video left arrow


ATSI Relief Fund Update

From: aosgood@streamline-solutions.net
Subject: FW: ATSI: Relief Fund Update - Over $100k!
Date: October 6, 2005 8:49:49 AM CDT
To: brad@braddye.com
Reply-To: AOsgood@Streamline-Solutions.net

Hi Brad,

Here's an update on the ATSI relief fund

Aaron D. Osgood

Streamline Solutions L.L.C
P.O. Box 6115
Falmouth, ME 04105

TEL: 207-781-5561
FAX: 207-781-8067
MOBILE: 207-831-5829
PAGE: 2078315829@page.cingular.com
AOLIM: OzCom1
AOsgood@Streamline-Solutions.net
http://www.streamline-solutions.net

Introducing Efficiency to Business since 1986.

-----Original Message-----
From: atsi-owner@atsi.org [mailto:atsi-owner@atsi.org] On Behalf Of John Ratliff Listserve Box
Sent: Wednesday, October 05, 2005 08:31
To: atsi@atsi.org
Subject: ATSI: Relief Fund Update - Over $100K!

As many of you know the relief fund has surpassed the $100K mark! What an amazing accomplishment for our industry. We have received many letters and thank you notes from the front line agents that received donations from the fund. I will be sharing excerpts from them in the weeks to come, but one letter we received last week seems to sum up the sentiments of many. I debated on whether or not to publish it in it's entirety but after reading it a few times I decided it needed to be shared. I hope this brings a smile to everyone that donated to the fund. I know it did for me.

To All Those Who Contributed:

Hello, my name is Heather Adams, and I work at Answer Plus in Pascagoula, MS! I am writing to you all to tell you thank you so much for the contribution. I think it's the nicest thing anyone has ever done for me!

It's hard when you lose everything you have to your name, things that can never be replaced. But what you did is so very kind and heart filled. That will help me live somewhere until I get my home back. I unfortunately lived one block from the beach and got 6 feet of water in my home. Needless to say, I couldn't save anything at all! But I do have my life, and I thank God for that. And most of those things can be replaced. So again, Thank You all!

You have very, very kind hearts and God will reward you all! Feel free to write me all of you! I am staying at a hotel but this is my parents address and they will get it to me if anyone decided to write.

I don't think I can say thank you enough!

Your Friend,

Heather Adams

If you would like to get Heather's address to write to her please e-mail me [...]

Thanks!

John Ratliff
Appletree Answering Services, Inc.
1521 Concord Pike, Suite 202
Wilmington, DE 19803
(302) 656-0630
(302) 656-0670 Fax
jratliff@appletreenet.com


RAPID DEPLOYMENT EQUIPMENT

Radio Van/Mobile antenna lab, IH 1974 load star 1600 4x6-304 gasoline engine rebuilt in 2002. Has a 100 foot extendable tower which nests atop vehicle that can be swung back and electrically extended. Has walk in box to set up radio equipment for testing and unit maintains small in unit generator for power. Unit has outriggers to stabilize while in operation. Asking $22,000.00. $12,000.00

truck with tower

This truck and generator would make a great additions to any wireless company wanting to increase their emergency backup ability for storms and other catastrophic events.

Stan Stann
Tel: 847-823-7711
skywire@svs.com left arrow

truck with tower

Kohler-325 KVA/260KW generator-info follows: 1 ea. Kohler Model 250 REOZD, Serial number 0621698, 260KW, 325 KVA at .8 power factor 120/208 VAC-3 phase 60 hertz 1,800 RDM on trailer, 3 axle with 400 gal fuel tank, powered by a John Deere engine, model number 6063TIC35.

Note: Generator is new, only has 24 hours use. With generator is new never un-packed 1 ea. 800 AMP automatic transfer switch KCT-AHNA 0800S in one NEMA-3R tap box.

Current cost for the above $64,827.18, we are seeking FOB our shop $52,240.00.

Also have 8 Glenayre GTL 8500, 931.1875 MHz. Radios have GLS 2164 receivers, exciter, PP controls and Glenayre power amplifiers. We have 6 DB809 antennas all in the 929.240 MHz range.

Should you have any questions or comments, please feel free to give me a call.

Most sincerely,

Stan Stann
Tel: 847-823-7711
skywire@svs.com left arrow

generator

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Building on its long success story in 1-way Paging, Advantra International has become the expert in designing and manufacturing the most advanced and lowest cost ReFLEX™ radio modems for 2-way data-communication. The company also focuses on offering total telemetry solutions. Advantra’s current product mix of own products includes the ReFLEX™ radio modules Barran, Karli and Wirlki and the new, highly successful and very low cost location device, the Kepler.

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barran

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Sales and Marketing Contacts


Headquarters
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Bootweg 4
8940 Wervik, Belgium
Tel: +32 56 239411
Fax: +32 56 239400
Contact
General information: info@advantra.com
Questions regarding our tracking solutions: AVLsales@advantra.com
Sales Representative USA
Advantra International
322 Woodridge Drive
Atlanta, GA 30339 USA
Contact
Bert Devos
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Premgard
Jim Carlson
1911 S. Calhoun Street
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minilec service logo

Newsletter repair prices—starting at:

  • $4.50 labor for numeric or alphanumeric pagers
  • $6.50 labor for 2-way pagers
  • $9.50 labor for cellular phones

**Special pricing on cellular and pager refurbishment**

motorola logoMotorola Authorized Service Center for Paging and Cellular.

Ask for Special Newsletter Pricing.

Please call: (800) 222-6075 ext. 306 for pricing.


CONTACT
E-mail: info@minilec.com left arrow CLICK HERE
Minilec Service, Inc.
Suite A
9207 Deering Ave.
Chatsworth, CA 91311
TWO TERM SUPPORTER

ayrewave

Repair and Technical Support Services

  • Glenayre/Quintron Transmitters, Receivers and Controllers
  • Experienced former Glenayre/Quintron Technicians and Engineers

217-222-5242
410 ½ S. 10th
Quincy, IL 62301
Ayrewave@sbcglobal.net

Please click here to e-mail Ayrewave.

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selective logo

Intelligent Paging & Mobile Data Products

PDT2000 Paging Data Terminal

pdt 2000 image

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LED Moving Message LED Displays

led display
  • Wide variety of sizes
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paging data receivers

PDR2000/PSR2000
Paging Data Receivers

  • Highly programmable, intelligent PDRs
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  • Multiple I/O combinations and capabilities

Specialized Paging Solutions

  • Remote switching and control (4-256 relays)
  • PC interfacing and message management
  • Message interception, filtering, redirection, printing & logging
  • Cross band repeating, paging coverage infill, store and forward
  • Alarm interfaces
  • Paging software
psr2000

Mobile Data Terminals & Solutions

gpc2000GPC2000
GPS Controller
wdt2000

WDT2000
Mobile Data Terminal

mdt400MDT-400
Mobile Data Terminal
  • Fleet tracking, messaging, job processing and field service management.
  • Automatic vehicle location (AVL), GPS.
  • ReFLEX, CDMA, GPRS, Conventional and trunked radio interfaces.

CONTACT
Postal
Address:
Selective Communications Group
4467 Terracemeadow Ct.
Moorpark, CA 93021
Street
Address:
4467 Terracemeadow Ct.
Moorpark, CA 93021
Web site: www.selectivecomms.com left arrow CLICK
E-mail: info@selectivecomms.com left arrow CLICK
Phone: 1-805-532-9964
THREE TERM SUPPORTER

I am an authorized Manufacturer Representative for Selective Communications. Please contact me directly for any additional information. left arrow CLICK HERE

Wireless Messaging Software

InfoRad® Wireless Office (Windows 95, 98, ME, NT, 2000, XP) is designed for the professional who needs full-featured wireless messaging capabilities. Features include enhanced user interface,  message log with search function, scheduled Paging,  group and individual message addresses, TAPI Smart™, multiple protocol SMS communication compatibility. AlphaCare™ support services available. With a 32-bit architecture, InfoRad Wireless Office is designed for compatibility with Windows 95/98/ME/NT/2000/XP. For more information on InfoRad Wireless Messaging software, and a free demo, please click on the logo.

InfoRad logo left arrow CLICK HERE

heartland
WAREHOUSE SALE
PRICED TO MOVE!!!

  • Glenayre 8500 and 8600 Transmitters (multiple configurations)
  • Glenayre Terminal Cards
  • Exciters, P.A.’s, Receivers…
…AND MUCH MUCH MORE!!!
For a complete inventory list visit:
www.heartlandcommunications.com
815-477-8130
orders@pagerrsales.com

outr net logo

CUSTOM APPLICATIONS

outrnet custom apps If you see someone in the field (like salespeople, technicians, and delivery people) using paper forms, their company could probably save a pile of money, and get much better timeliness, accuracy and efficiency, by using converting to Outr.Net's Wireless Forms. Custom applications for as little as $995, delivered in just a few days.Outr.Net has a web page on Wireless Forms for Timeports at: http://www.outr.net/overnight_pw.htm left arrow Their latest newsletter is: "Business Development in Mobile Data" left arrow

Please call me so we can discuss your need or your idea. Or contact me by e-mail for additional information. left arrow CLICK

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For more details, and pricing on the various advertising options please click here left arrow CLICK HERE

Motorola CreataLink OEM Modules

Specifications:

  • Operating Frequency 929-932 MHz
    (Synthesized Receiver)
  • POCSAG Paging Protocol 512 /1200/ 2400 Baud
  • Supply Voltage 12V +/- 10%
  • Operating Temperature -20º to +70º C (-4º to +158ºF)
  • Storage Temperature -40º to +85º C
  • First Oscillator Stability +/- 2.5 ppm
  • Second Oscillator Stability <300 Hz
  • Page Sensitivity (2400 baud) 15 mV/m
  • Direct Coupled (via optional antenna coupler) -104 dBm
  • Adjacent Channel @ 25 KHz >50 dBC
  • Co-Channel (Fc and +/- 3 KHz) >-8 dBC
  • Blocking > 70 dBC
  • Intermodulation >50 dBC
  • +26 dB High Level Intermodulation >50 dBC
  • +46 dB High Level Intermodulation >50 dBC
  • Spurious Response >40 dBC
  • Radiated Spurious Emissions -46 dBmV/m

Inputs/Outputs:

  • 6 Customer Configurable Open Collector Outputs 350mA Current Sink or Source
  • 2 Customer Configurable Open Collector Outputs
  • 1.75A Current Sink or Source
  • 2 Outputs Configuration Ports - Connect to +12 or Ground
  • 1 Serial Data Port (and programming line) RS232 or TTL Output
  • 1 RTS Output for Serial Data Operation RS232 or TTL Output
  • 1 CTS Input for Serial Data Operation RS232 or TTL Output
  • 1 Protocol Specific Input 0-12V Input Voltage
  • 1 B+ Input Per Supply Voltage Spec
  • 1 Ground Per Supply Voltage Spec

General:

  • Physical Dimensions 4.75” x 3.25” x 1” (LxWxH)
  • Weight 4.6 ozs.
  • Antenna Connection Internal (standard)
    External with BNC connector (option)
  • Interface Automotive grade, 16-pin connector

Motorola brochure. left arrow CLICK HERE


CreataLink POCSAG 900 Mhz Telemetry Modules

These are new closeout surplus and still in original Motorola packaging with very favorable below cost pricing. Several hundred are available. They have RS232 serial outputs in addition to the trigger points and the optional external antenna connectors. Please let me know if there is any interest in this opportunity.

Estos son módulos de sobra, nuevos en su embalaje original de Motorola. Los precios son muy favorables, menos del costo original. Hay centenares de ellos disponibles. Incluyen salidas seriales RS232 en adición a los puntos de abre y cierra. También tienen conectores opcionales para antenas externos. Avísame por favor si hay alguna interés en esta oportunidad.

Zetron Simulcast System

High-speed simulcast Paging with protocols such as POCSAG and FLEX™ requires microsecond accuracy to synchronize the transmission of digital Paging signals.

zetron simulcast

Zetron's Simulcast System uses GPS timing information to ensure that the broadcasted transmissions between the nodes of the Simulcast System and associated transmitters are synchronized to very tight tolerances.

This system is ideal for public or private Paging system operators that use multiple transmitters and wish to create new Paging systems or to build out existing systems into new regions. For more information about Zetron's High Speed Simulcast Paging System, the Model 600 and Model 620, go to:

www.zetron.com/paging.left arrow CLICK HERE


CONTACT
Zetron, Inc.
P.O. Box 97004
Redmond, WA 98073-9704 USA
Tel: 425-820-6363
Fax: 425-820-7031
E-mail: zetron@zetron.com left arrow CLICK HERE
THREE TERM SUPPORTER

sun logo
sun pagers
1-800-811-8032www.suntelecom.com

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   Sun Telecom International
   Suite 160
   5875 Peachtree Industrial Blvd.
   Norcross, GA 30092 USA

CONTACT
Telephone: 800-811-8032 (toll free)
Telephone: 678-720-0303
Fax: 678-720-0302
E-mail: information@suntelecom.com
Internet: www.suntelecom.com
SUN TELECOM

Customers in Latin America may contact Brad Dye for price and delivery information. Español esta bien.


TECHNOLOGY WHITEPAPER

The ReFLEX™ Advantage
In Homeland Security/First Responder Applications

Ron Mercer
October 6, 2005

Background
Numerous individuals1a, b c, d have recently observed that paging worked well during the 9/11 disasters in New York City and Washington DC as well as during the three hurricanes that hit central Florida in 2004 and the Katrina/Rita emergencies in the Gulf Coast in 2005. Generally, it is acknowledged, paging, particularly two-way paging, outperformed virtually all other forms of communication during these urgent situations.

In the belief that this superior performance is neither an accident nor a coincidence, but rather the direct consequence of a number of fundamental ReFLEX2 characteristics, this paper endeavors to describe the specific characteristics which allow ReFLEX to optimize the balance between functionality, cost and freedom from service interruption.

As indicated in the references at the end of this paper, a number of explanations for this “ReFLEX Advantage” have been advanced by others and are restated here in the interest of unity.

System Objectives
By definition, First Responder organizations operate in mission-critical, high risk environments and a communications system intended to support their activity must place the highest priority on:

Public vs. Private Systems
Many of the relative performance comments contained in the section above, regarding both ReFLEX and other forms of communication, were based on the experiences of “subscribers” to systems which are available to the general public and which are clearly less focused on the unique homeland security requirements than dedicated, private systems would be.

Accordingly, this paper is focused on “private” systems dedicated to the needs of Homeland Security/First Responder organizations. Most importantly, although virtually any technology could be applied to private as well as public systems, the advantages and disadvantages of specific technologies remain essentially invariable regardless of the public/private application.

ReFLEX Advantages
ReFLEX systems have been found to meet all of the objectives listed in the section above and to do so more effectively than other systems. The following unique characteristics explain the advantages offered by ReFLEX:

Backhaul Reliability
Narrowband technologies, such as ReFLEX , require only narrowband backhaul support between base stations and the Central Network Operating Centers (NOCs). Thus, base stations can be, and most often are, supported by narrowband backhaul facilities, such as satellite, that are relatively resistant to interruption in the event of severe natural or manmade conditions (such as hurricanes or 9/11 events).

By way of contrast, as pointed out in a New York Times article of Sept 9, 2005, wideband technologies, such as cellular, require wideband backhaul facilities between cell sites and the serving switching center (Cellular Central Office) and cost considerations dictate that these are typically terrestrial (T1 lines, Fiber Optic lines etc.) that are inherently more vulnerable.

What millions of Americans do not realize is that cellphone service relies on land-based fiber optic networks to route calls. When customers place cellphone calls, their calls are sent to nearby antennas, which are connected to base stations operated by each mobile phone company. Those base stations pass on the calls using fiber optic lines to switching stations operated by BellSouth and other landline providers. BellSouth then sends the calls on to their destinations. If any of this equipment is out of service, whether because of fallen trees, cut cables or flooding, calls typically cannot be placed. "If we don't have landline connectivity to our equipment at the towers, it doesn't matter if it's running," said James J. Gerace, a vice president at Verizon Wireless. "Customers could be getting five bars on their phone and they can't get through." [New York Times 9/1/05]

Mobile E-mail vs. Voice Vulnerability
ReFLEX systems and keyboard equipped end-user devices are optimized for sending and receiving e-mail messages which tend to be routed via the Internet and facilities other than those used for voice telephone traffic and, as outlined above, it is the voice telephone network which tends to become overloaded during emergencies.

Cellular systems, conversely, are primarily voice devices dependant on the frequently overloaded voice networks.

Radio Network Architecture

High-Power Simulcast3
ReFLEX systems typically utilize multiple high power base station transmitters each with up to 3500 watts Effective Radiated Power (ERP) with antenna heights of 300 feet or more in a simulcast network configuration3. Also, the radio channels assigned to ReFLEX services by the FCC are in the 900 MHz range which, from a radio coverage and building penetration perspective, is highly idealized. The simulcast networks used by ReFLEX provide simultaneous delivery of radio signals from several base station transmitters and the overlapping radio coverage produced by this high-power simulcast technique provides inherent redundancy in the event of the loss of one or more base stations, as well as wider coverage areas, increased average signal levels, and improved in-building penetration.

In contrast, typical cellular systems use cell site transmitters of 100 watts ERP with 90-foot antenna heights. Operationally, cellular networks assign a single channel in a single transmitter to a mobile connection, typically with a much smaller range, and then rely on the network to “hand off” the call to another cell site (tower), but hand-off can occur only if a channel is available in the second cell site3. (It is noteworthy that several wideband systems currently being proposed for homeland security applications will be operating at 2.4 or 4.9 GHz and propose no in-building coverage whatsoever!)

Stable Radio Coverage Areas
ReFLEX systems use dedicated narrowband channels on which messages to individuals are transmitted sequentially. The radio coverage area in a ReFLEX system is, accordingly, a function of radio propagation factors including radio base station R.F. power levels, base receiver and transmitter antenna height, antenna gain, site location and terrain elevation along with several other classical radio propagation considerations. In all cases, however, ReFLEX coverage is totally independent of system traffic loading. If a ReFLEX device works once at a given location under any traffic loading condition, it will work in that location under all traffic loading conditions (light, moderate, very heavy, etc.).

In contrast to ReFLEX systems, many cellular systems, as well as many wideband data systems, use a variation of spread spectrum communications technologies known as Code Division Multiple Access (CDMA) which shares a wideband channel amongst multiple simultaneous users. This sharing arrangement means that total available bandwidth is effectively divided among all users such that, as the number of simultaneous users increases, the bandwidth available to each user is reduced which, in many instances, results in “coverage shrinkage” and the premature termination of calls (often referred to as “dropped calls”). Consequently, a cellular phone or CDMA based data transceiving device which had historically worked well at a given location, may completely cease to work during heavy traffic periods which are certain to occur during a disaster.

The Store & Forward Operating Mode

Repeat Delivery Attempts
ReFLEX systems intrinsically operate in a “store and forward/delivery retry” mode which assures that multiple attempts will automatically be made to deliver both outbound and inbound messages (sometimes referred to as "assured delivery").These multiple delivery attempts are essentially invisible to and require no action by users and their ability to overcome failure of an initial delivery attempt cannot be matched by real-time systems such as cellular. In a cellular system, if an outbound or inbound call cannot be completed when initiated, the attempt has failed completely leaving the initiator no choice but to retry the call manually. During peak traffic periods, such as will occur during an emergency, frequent “retry” attempts can produce an “avalanching” phenomena which dramatically increase system traffic loading to leave cellular and other real-time systems totally “gridlocked” and useless.

Traffic Smoothing
Stated differently, the Store & Forward ReFLEX operating mode tends to smooth the service demand peaks that are common during emergencies. While ReFLEX message delivery latency will be increased during emergencies, messages will be delivered in due coarse without aggravating or artificially increasing the traffic load.

Conversely, cellular and other broadband systems, will exaggerate the normal peaks in demand for service which occur in any emergency resulting in gridlock and significant deterioration to the grade of service provided by the system.

Benign Priority Assignment Capability
Most messaging systems generally operate on a “first in/first out” basis but homeland security organizations occasionally need to establish several levels of priority controlling the transmission of messages such that certain individuals receive messages before others. Multiple levels of priority can be established in ReFLEX systems with each user assigned a specific priority level. Most importantly, however, the Store & Forward ReFLEX operating mode assures that, when priority is invoked, although messages intended for the highest priority users will be transmitted first, all messages will be transmitted ultimately.

On the other hand, in real-time systems such as cellular, if priority is invoked during peak traffic periods, such as will occur during an emergency, any attempt to call lower priority users will result in failed call attempts leaving initiators no choice but to retry their calls manually. Not only will this produce a very unacceptable grade of service for those users assigned lower priority, but, as stated earlier, frequent “retry” attempts can produce an “avalanching” phenomena increasing system traffic loading to leave cellular and other real-time systems totally “gridlocked” and useless. Although techniques have been suggested to assuage this issue within cellular services, priority service remains justifiably unpopular in cellular systems and has therefore rarely been implemented.

Independent Inbound vs. Outbound Traffic
ReFLEX is asynchronous and asymmetrical and thus well suited to handling the larger volumes of outbound data (from base stations to mobile user devices) compared to the smaller volume that typically originates from the users’ mobile devices. Also, the asymmetrical, store and forward nature of ReFLEX technology makes inbound and outbound transmissions independent of one another. Thus, a ReFLEX end-user device can receive outbound messages even if it is temporarily unable to reply to the received messages or to originate inbound messages (a capability which becomes similar to one-way paging). In many homeland security situations outbound transmissions contain the most urgently required information and, while two-way communication is always desirable, the worst-case ability to receive information even under adverse conditions is a distinct advantage.

In contrast to ReFLEX systems, most cellular and wideband systems must establish bidirectional connectivity before communication can occur in either direction.

The Ability to Migrate From Private To Public Systems
The ReFLEX technology and protocol used in private systems is identical to that used in public systems several of which are nationwide in scope. Also, the current ReFLEX protocol supports a feature known as “background scanning.” If end-user devices move beyond the radio coverage area the private system with which they are affiliated, the background scanning facility will examine signals from other ReFLEX systems, (either private or public) and when a useable signal is detected, the device will:

Through background scanning capabilities, users can remain in communication if they move to an adjacent community, county, state or even to a more distant part of the country.

Summary
Narrowband PCS has demonstrated compelling benefits in terms of functionality, geographic coverage, in-building penetration, and the ability to support reliable delivery in difficult environments. It is positioned to be extremely helpful to emergency personnel for public safety and other homeland security applications through its wireless instant messaging, broadcast messaging, e-mail, and location capabilities. The inherent strengths of narrowband PCS features and functionality will provide an excellent means of communication as a primary or backup system for emergency personnel and homeland security.

References:

1a Dr. Peter Kapsales, Wireless Messaging for Homeland Security Using Narrowband PCS for Improved Communication During Emergencies, March 2004

1b Carter C. Blumeyer,  Communications Specialist with FEMA Urban Search and Rescue, Letter to the Wireless Messaging Newsletter, August 30, 2005

1c Barrett M. Kanne, Fully Interoperable First Responder Alerting System Based on ReFLEX Two-Way Messaging Technology, October 2004

1d Ronald H. Mercer, Letter to the Wireless Messaging Newsletter, September 16, 2005

2 ReFLEX is a registered trademark of Motorola, Inc.

3 USA Mobility, Inc., Mission Critical Paging and Messaging Capabilities, September 21, 2005

ron mercer
Ronald H. Mercer

Ron Mercer, Founder, and President of Global Fax Network Services Inc., (Global) is a pioneer in telecommunications engineering with more than 40 years of executive-level experience in both wireline and wireless telecommunications.

Prior positions:

  • Founder and president of Kerygma Technologies, Inc.
  • Co-founder and president of Spectrum Communications & Electronics. Inc. (SCE)
  • RTS Wireless, VP Business Development
  • Founder and president of Acme Devices, Inc.
  • Bell Canada engineer

Affiliations:

  • AAPC
  • PTC
  • IEEE
  • Voicemail Users Association, etc.

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Source: FCC


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Although it touches on several "technical" topics, it is definitely not a technical course. I used to teach the sales and marketing people at Motorola Paging and they appreciated an atmosphere where they could ask technical questions without being made to feel like a dummy and without getting a long convoluted overly-technical answer that left them more confused than before. A good learning environment is one that is non-threatening.

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Serving the Paging
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SATELLITE CONTROL FOR PAGING SYSTEMS

$500.00 FLAT RATE

TAPS—Texas Association of Paging Services is looking for partners on 152.480 MHz. Our association currently uses Echostar, formerly Spacecom, for distribution of our data and a large percentage of our members use the satellite to key their TXs. We have a CommOneSystems Gateway at the uplink in Chicago with a back-up running 24/7. Our paging coverage area on 152.480 MHz currently encompasses Texas, Oklahoma, New Mexico, Louisiana, and Kansas. The TAPS paging coverage is available to members of our Network on 152.480 MHz for $.005 a transmitter (per capcode per month), broken down by state or regions of states and members receive a credit towards their bill for each transmitter which they provide to our coverage. Members are able to use the satellite for their own use If you are on 152.480 MHz or just need a satellite for keying your own TXs on your frequency we have the solution for you.

TAPS will provide the gateways in Chicago, with Internet backbone and bandwidth on our satellite channel for $ 500.00 (for your system) a month.

Contact Ted Gaetjen @ 1-800-460-7243 or tedasap@asapchoice.com left arrow CLICK HERE TO E-MAIL

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CALL CENTER

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EMPLOYMENT SECTION

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Reward offered to help Brad King secure a job!

Put Brad in contact the hiring manager of his new employer and when he begins working you get the reward.

(Subway, Wal-Mart, Jiffy Lube, and Burger King don’t count)

You will have your choice of a check for $1,000.00 or two roundtrip tickets anywhere in the lower 48 that Delta flies.

For this noble act, in lieu of the reward, Brad will donate $1,000.00, in your name to the charity of your choice. (Prizes paid 30 days after he starts working because he needs the money) If it’s the Braille institute he will contribute another $500.00.

Brad wants to thank all the fine professionals that have tried to help him land a decent job over the past five months. They include his friends at Daviscomms, Selective, Waveware, Bearcom, DPC, and Zetron. BUT “No Mr. Popow, Brad is not interested in taking a job in Fargo, ND.”

See the attached resume then contact Brad for the summary of job parameters and the details here.

(This message sponsored by Brad’s wife who really wants him out of the house!)

Send Brad King an e-mail hereleft arrow

From: lzxuso@yahoo.com
Subject: Please help me to find a Paging related job in USA/Canada
Date: September 30, 2005 9:24:20 AM CDT
To: brad@braddye.com

Hi Brad,

From Google I found that you are a Wireless Data Consultant, and I have almost 10 years Glenayre Paging system and RF implementation, configuration and troubleshooting experience. Recently I was laid off from Bell Mobility in Canada, right now I'm looking for senior Paging specialist position in USA or Canada, if you have any information, please let me know ASAP.

Here I attached my Resume for your reference.

Thank you so much for your help.

Jerry Xu
2371 Lionstone Dr. Oakville, ON
Phone: (905) 469-8521(H)
Mobile: (416) 998-3040
E-mail: lzxuso@yahoo.com


Wi-Fi, WiMax, and VoIP News

Wireless networks slated for 2 areas of city

September 30, 2005

By JIM BAINBRIDGE THE GAZETTE

Colorado Springs is about to go unplugged.

SkyTel Corp., a subsidiary of MCI, has reached terms with the city on a pilot program that will create a pair of wireless Internet networks in town starting next month.

The lease agreement to install 35 wireless-access points—boxes—on the top of Colorado Springs Utilities light poles takes effect Saturday, and installation downtown and in the Chapel Hills region should begin by mid-October.

“From our talks with city officials, we knew we were close, so the equipment is already ordered and about to be shipped from Mississippi,” SkyTel president Bruce Deer said. “We should have the system up and running by the end of October.”

Each of the two zones covers about two square miles with wireless boxes able to reach customers at a range of 200 to 1,700 square feet, depending on topography, foliage and building locations.

Under the agreement, subscribers can get a wireless Internet connection from anywhere in the network zones, paying an hourly, daily or monthly rate.

The downtown zone is centered on Tejon Street with service extending just past Platte Avenue to the north and Cimarron Avenue to the south, in roughly a rectangular shape with mostly business users.

The northern zone, although meant to be a more equal split between businesses and residences than the downtown site, centers on North Academy Boulevard from south of Woodmen Road to near the intersection with I-25 and includes all of the Chapel Hills Mall.

There will be 25 light-pole attachments downtown and 10 in Chapel Hills. SkyTel will pay Colorado Springs Utilities $434.35 a year for the use of the poles. It is the standard pole attachment rate of $12.41 per pole, per year according to Ed Martinez, the IT Services director for Colorado Springs Utilities.

SkyTel has not yet set a price structure for its customers, either here or for the pilot program that is 10 days from launching in Lexington, Ky., but Deer said it will be competitive with other wireless options.

There will be four pricing levels based on the sort of usage the customer wants.

Typically, wireless service in the Colorado Springs area—utilizing dishes or cellular phone towers—is priced around $50 to $70 a month.

“These networks will be in place for the foreseeable future,” Deer said. “Our agreement with the city is that we will provide service for one year. We want to prove the utility of it and go from there. It is our desire that the service be very successful and we make it permanent, but we are not forcing the city into a long-term commitment.”

In Intel’s last survey to determine the nation’s most “unwired” cities, Colorado Springs was ranked 15th—up from 20th in 2004. Local wireless hot spots included those at The Colorado College, Colorado Springs Airport, four Pikes Perk Coffee and Tea locations, Boulder Street Coffee, Starbucks cafes, Antlers Hilton hotel and some McDonald’s restaurants.

SkyTel, which specializes largely in paging services, got into the wireless business this year. Now the Clinton, Miss., company is providing emergency Internet access in Louisiana and Mississippi, including for FEMA to process aid applications.

Source: Gazette.com


UNTIL NEXT WEEK

As usual, I am very grateful for the contributions of articles and newsworthy information that keep this newsletter interesting. Please continue to share items of interest to the Wireless Messaging Community.


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With best regards,

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Brad Dye
WIRELESS DATA CONSULTANT

P.O. Box 266
Fairfield, IL 62837 USA

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Skype:braddye WIRELESS
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Telephone/Fax:618-842-3892 
E–mail:brad@braddye.com 
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"Our greatest weariness comes from work not done."
—Eric Hoffer


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