newsletter logo  Page 1 2 3

FRIDAY - MARCH 10, 2006 - ISSUE NO. 203

Dear friends of Wireless Messaging,

I am very pleased to report "mission accomplished!" The charge of the Paging Cavalry into Jackson, Mississippi on Monday of this week to testify to to the Hurricane Katrina Independent Panel—in my view—was a great success. While we cannot control what the panel will do with the information presented to them, it is comforting to know that the advantages of paging technology were skillfully presented by two of our industry's "commanding generals."

Bruce Deer, president of the AAPC and SkyTel, and Vince Kelly, president of USA Mobility both did an excellent job with their presentations. Summaries of their testimonies follow. Bruce Deer's is on page one and Vince Kelly's is on page two. Being there, and hearing them, made me proud to be a part of the Wireless Messaging community.

This was not just another routine meeting, but was a major production at the Jackson State University "e-Center" with several television cameras, many reporters, government officials, and the senior managers of many different companies. FCC Chairman Kevin Martin, panel chair Nancy Victory, FCC Commissioner Deborah Taylor Tate, U.S. Congressman Chip Pickering, (R-Miss.) and many other luminaries were in attendance.

Continuing the analogy of the "Charge of the Cavalry" I have modified one of the photos that I took, giving the two "generals" old fashioned Army Officer's hats. Although our cause is very serious, a little humor doesn't hurt anything. This photo follows immediately below. Other photos are included throughout the three pages of this newsletter. They turned out well, partly because of the good lighting for the television cameras, and partly because I have a new digital camera.

There is a lot of interest in how this all might affect the paging industry. Please let me know what you think.

Now on to more news and views.

aapc logoemma logo
brad dye
Wireless Messaging Newsletter
  • VoIP
  • Wi-Fi
  • Paging
  • Wi-MAX
  • Telemetry
  • Location Services
  • Wireless Messaging
WIRELESS
wireless logo medium
MESSAGING

This is my weekly newsletter about Wireless Messaging. You are receiving this because you have either communicated with me in the past about a wireless topic, or your address was included in another e-mail that I received on the same subject. This is not a SPAM. If you have received this message in error, or you are not interested in these topics, please click here, then click on "send" and you will be promptly removed from the mailing list.

iland internet sulutions This newsletter is brought to you by the generous support of our advertisers and the courtesy of iland Internet Solutions Corporation. For more information about the web-hosting services available from iland Internet Solutions Corporation, please click on their logo to the left.
 
A new issue of The Wireless Messaging Newsletter gets posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon central US time. The notification message has a link to the actual newsletter on the Internet. That way it doesn't fill up your incoming e-mail account.

There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major Paging and Wireless Data companies. There is an even mix of operations managers, marketing people, and engineers—so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology. I regularly get reader's comments, so this newsletter has become a community forum for the Paging, and Wireless Data communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my web site. I am very careful to protect the anonymity of those who request it.

NOTE: This newsletter is best viewed at screen resolutions of 800x600 (good) or 1024x768 (better). Any current revision of web browser should work fine. Please notify me of any problems with viewing. This site is compliant with XHTML 1.0 transitional coding for easy access from wireless devices. (XML 1.0/ISO 8859-1.)


ribbons

MORE PAGES
There are three main pages in the newsletter now. In the top right-hand corner of this page you will see: “Page 1
 2 3.” This indicates that you are on page one and that you can click on either the “2” or the “3” (because they are underlined) to go to those respective pages. When you are on page two you will see: Page 1 2 3” and when you are on page three you will see:  Page 1 2 3.” Also, at the end of page one there is a link to page two, and at the end of page two, there is a link to page three.




The Paging Commanding Generals

the paging generals


AMERICAN ASSOCIATION OF PAGING CARRIERS

aapc logo AAPC Bulletin
www.pagingcarriers.org • 866-301-2272
The Voice of US Paging Carriers

AAPC Wireless Forum

May 31 – June 2, 2006
Marriott Resort at Grande Dunes
Myrtle Beach, South Carolina
www.pagingcarriers.org

The Wireless Forum and Myrtle Beach provide the perfect combination of work and play!

  • Paging Technical Committee meeting
  • SouthernNet meeting
  • Dedicated vendor training sessions
  • Educational presentations by top-notch speakers, including the European Mobile Messaging Association (EMMA)
  • Vendors displaying the latest in products and services in the paging industry
  • Networking with colleagues in the industry
  • Participating in the annual golf tournament at Grande Dunes Resort Golf Course
  • Miles and miles of sandy beaches
  • More than 100 low-country golf courses
  • Multiple family amusements such as the Carolina Opry, Alabama Theatre, House of Blues, and Dixie Stampede

Exhibit at the largest paging event on the East Coast!

This annual event keeps getting bigger and better.  Benefits of exhibiting include:

  • The participant list
  • Company name and description with a link to your website on the AAPC conference web site
  • Dedicated time to talk with participants
  • Your company description, address, phone number, and web address in the conference materials
  • Opportunity to place a one-page company promotional flyer in the conference materials

Complete list of Sponsorship and Exhibitor Opportunities

Exhibitor Contract

Marriott Resort at Grande Dunes 

Host to the Wireless Forum for three years, the Marriott Resort at Grande Dunes is one of Myrtle Beach’s finest resorts. The resort unites all of the amenities of an oceanfront luxury resort, such as championship golf, a fitness center, a large tropical beachfront pool with water slide, and a European spa, and excellent conference facilities.

Call the Myrtle Beach Marriott Resort at Grande Dunes, 800-644-2881, to make reservations for the 2006 Wireless Forum. Please be sure to reference Wireless Forum or AAPC to receive the discounted rate of $139/night. If you prefer to make your reservations online, you may do so at http://marriott.com/property/propertypage/MYRGD and for group code, please use: WRFWRFA.

Combine these first-class accommodations with the premier wireless and paging conference and REGISTER TODAY

AAPC thanks it’s 2006 Gold Vendors!

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PRISM Paging
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Recurrent Software Solutions, Inc.
AAPC Headquarters
441 N. Crestwood Drive
Wilmington, NC 28405
Tel: 866-301-2272
E-mail: info@pagingcarriers.org
Web: www.pagingcarriers.org
AAPC Regulatory Affairs Office
Suite 250
2154 Wisconsin Avenue, NW
Washington, DC 20007-2280
Tel: 202-223-3772
Fax: 202-315-3587
AAPC BULLETIN

FEATURED ADVERTISERS SUPPORTING THE NEWSLETTER

Advertiser Index

AAPC—American Association of Paging Carriers  Minilec Service, Inc.
Advanced RF Communications   Multitone Electronics
Advantra International  Northeast Paging
Aquis Communications, Inc.  NotePage Inc.
Ayrewave Corporation  Outr.net
Bay Star Communications  Ira Wiesenfeld
CONTEL Costa Rica  Preferred Wireless
CPR Technology  Prism Paging
CVC Paging   Product Support Services
Daniels Electronics  Ron Mercer
Daviscomms USA  
EMMA—European Mobile Messaging Association  Sun Telecom International
eRF Wireless  Texas Association of Paging Services
Global Fax Network Services TH Communications
GTES LLC  UCOM Paging
Hark Systems  Unication USA
Heartland Communications  USA Mobility, Systems Application Division
HMCE, Inc. WiPath Communications
InfoRad, Inc.  Zetron Inc.

AQUIS COMMUNICATIONS, INC.

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CALL A REPRESENTATIVE TODAY FOR DETAILS
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devices

USA Mobility provides customized wireless solutions for enterprises with complex messaging needs, offering:

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  • Wireless extension of existing PBX systems
  • Hands-free voice communications (Wi-Fi)

Communications solutions that meet the critical messaging needs of:

  • Healthcare
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BASEPage2000 - The Next Evolution in Messaging Systems

commtech wirelessBASEPage2000 is a messaging platform designed for Microsoft Windows® enabling the seamless integration of all forms of text messaging. Whether you are dealing with an on site paging system, Short Message Service (SMS), e-mail or in-house wireless phone system (i.e.- Kirk, Spectralink, etc.) - BASEPage2000 delivers messages effortlessly. BASEPage2000 integrates with a myriad of third party systems such as fire alarms, security systems, nurse call and building management systems enabling alarms to be directed immediately to the appropriate staff. In addition, messages may be initiated from any PC on the network or via the PBX.

CONTACT US TODAY for your customers
. . . to learn more about our full suite of wireless integration products. Together we can help your customers improve their productivity while maximizing oversight and control.

Nancy Green, VP Systems Applications Division 972-801-0448.

www.usamobility.com/systems


INFORAD Wireless Office

Wireless Messaging Software

InfoRad® Wireless Office (Windows 95, 98, ME, NT, 2000, XP) is designed for the professional who needs full-featured wireless messaging capabilities. Features include enhanced user interface,  message log with search function, scheduled Paging,  group and individual message addresses, TAPI Smart™, multiple protocol SMS communication compatibility. AlphaCare™ support services available. With a 32-bit architecture, InfoRad Wireless Office is designed for compatibility with Windows 95/98/ME/NT/2000/XP. For more information on InfoRad Wireless Messaging software, and a free demo, please click on the logo.

InfoRad logo  left arrow CLICK HERE


InfoRad Wireless Office

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Newsletter repair prices—starting at:

  • $6.50 labor for numeric or alphanumeric pagers
  • $12.00 labor for 2-way pagers
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**Special pricing on cellular and pager refurbishment**

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Ask for Special Newsletter Pricing.

Please call: (800) 222-6075 ext. 306 for pricing.


Contact
E-mail: info@minilec.com left arrow CLICK HERE
Minilec Service, Inc.
Suite A
9207 Deering Ave.
Chatsworth, CA 91311
Minilec Service



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  • January 11, 1997—Telstar 401 suffers a short in the satellite circuitry—TOTAL LOSS
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For inquires please call or e-mail Stephan Suker at 800-696-6474 or steves@cvcpaging.com left arrow


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When every second counts, manage them effectively.

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Supplement your existing business by launching this new AssistSTAR message distribution management system. Increase your revenue without purchasing a lot of new infrastructure, by starting out with a subscription service on existing equipment.

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provides a Scripted Interactive Voice Response menu system that can interact with callers to determine the nature of the call and it’s appropriate processing. It will handle automated distribution of messages based on interaction with the caller, or patch callers to a live operator. It can even provide a name-dialed directory. The most unique aspect of AssistSTAR is that it is available as a monthly service. No costly servers or software licenses needed.

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Equipment For Sale
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2 Glenayre Power Monitor Panels $50 each
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50 Motorola PURC 5000, 110W, ACB $1,000 each
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888-429-4171

rickm@preferredwireless.com left arrow
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Preferred Wireless

WIRELESS MESSAGING NEWS

katrina panel

Posted on Tue, Mar. 07, 2006

Can you hear me now? Bad!
Communications also a catastrophe

By ANITA LEE
calee@sunherald.com

JACKSON—What we had here, with Katrina, was a failure to communicate.

An independent panel created by the Federal Communications Commission to study problems before, during and after the storm held its second meeting at Jackson State University's e-Center on Monday and today. The panel has local and state emergency leaders from Mississippi, Louisiana and Alabama and communications industry and media officials. The panel will present its findings and recommend solutions to the FCC by June 15.

Dead police radios, cell phones, satellite phones, batteries and land lines; inability to communicate with each other and with state government and Washington for many days - emergency response leaders from Mississippi and neighboring states shared similar stories on Monday.

martin
Chip Pickering Kevin Martin

U.S. Rep. Chip Pickering, R-Miss., who attended the meeting, said a fix for communication breakdowns is overdue and should have been done when major problems were spotted after 9/11. Pickering, who serves on the House Select Committee on Katrina and the committee that oversees the FCC, said that local governments and industry must play a role, but that much of the burden of finding solutions, and funding, rests on the federal government.

"If we don't (solve problems) before next hurricane season, then shame on us," Pickering said. "We lost lives and had prolonged suffering because we lost the ability to communicate and coordinate and as a result saw the loss of command and control."

Pickering said military involvement in solutions is likely.

"They have some resources, such as high-altitude balloons with cellular towers on them run by batteries that could provide temporary help," he said.

Pickering said federal work won't and shouldn't supplant pending state and local efforts to purchase interoperable communications systems, but that the federal government should help with planning and money. He said that so far, private companies haven't been too willing to cooperate because of competition in their industry, and that the federal government could perhaps force cooperation.

Steve Delahousey with American Medical Response, chairman of the Harrison County 911 commission, is chairman of the FCC panel's Public Safety Emergency Communications subcommittee. He said Harrison County's relatively new, $15 million communication system worked "about 100 percent" after Katrina, but only locally. Emergency responders couldn't communicate with Jackson or Washington.

"But one thing we discovered, we didn't have enough radios," Delahousey said. "Our infrastructure was fine, but there were not enough radios. We need them stockpiled, prepositioned in warehouses, enough so we can hand them out to the state police from Florida who came to help, or those from North Carolina."

Delahousey said another problem was that the state-federal Emergency Alert System didn't fully work. He said there was confusion on how to get information out to radio stations over the EAS, that no one appeared to be in charge of that operation.

While the meeting Monday was focused on emergency communications, panel members also offered a few general recriminations on federal and media response to Katrina.

"This nation has a plethora of politicians and bureaucracy and a paucity of leadership," said Juliette M. Saussy, director of Emergency Medical Services for New Orleans, who said communications systems there failed totally, to the point police could not even radio each other.

Hu Meena, president of Cellular South, lamented, "To the extent Mississippi is ever mentioned at all (in relation to Katrina) it's usually just an add-on paragraph."

Saussy responded, "We in New Orleans don't minimize what happened in Mississippi, but share your plight, no matter how the press plays it." But then moments later she referred to her "experiences at ground zero, New Orleans" in the storm that made direct landfall in Mississippi.

Source: SunHerald.com
Photos: by Brad Dye


FCC chief, others struggle to solve storm communication problems

3/6/2006, 1:55 p.m. CT
By HOLBROOK MOHR
The Associated Press

JACKSON, Miss. (AP) — A lack of reliable communications during and after Hurricane Katrina left emergency responders confused and isolated, experts told federal regulators on Monday.

Federal Communications Commission Chairman Kevin Martin said 3 million telephone lines were knocked out by the violent storm that rolled ashore Aug. 29.

In states hit by Katrina — primarily, Louisiana and Mississippi — he said at least 38 911 call centers went down, more than 1,000 cellular towers were out of service. He said as many as 20,000 calls failed to go through the day after the storm, and about 100 TV and radio stations were knocked off the air.

"As a result of all of these complications, hundreds of thousands of people were unable to receive news and emergency information, contact first responders or communicate with their loved ones," he said. "Emergency workers and public safety officials also had difficulty communicating and coordinating with one another."

Martin was in Jackson with an independent panel to gather information that will be presented to the FCC in June.

The FCC chairman hopes the panel can gather information to be used to strengthen communications throughout the nation and especially in areas vulnerable to natural disasters.

"This a unique endeavor, the independent panel brings together experts from all of the sectors of the communication industry and experts from public safety organizations," Martin said. "The panel will review the efficiency of the recovery effort ... and make recommendations to the commission on ways we can improve disaster preparedness, network reliability and resiliency and communication among first responders."

Harlin McEwen, chairman of the Communications and Technology Committee of the International Association of Police Chiefs, said Katrina's destruction was overwhelming.

"Usually, what happens is you have other resources surrounding where the incident occurred to come to the aid of those that are in need," he said. "When you have an issue like Katrina, that affects three states and where much of the public safety infrastructure was wiped out ... that's a different issue."

Keith Parker, director of the National Association of Emergency Medical Service Officials, said the Mississippi Department of Health could not contact local EMS agencies during the storm.

"The lack of communication created times of confusion and chaos. It took longer to provide the services needed to the communities devastated by the hurricane because all the right people could not communicate effectively," he said. "There will always be catastrophic events, the question is will we be better prepared for the next one."

Julliette Saussy, director of Emergency Medical Service of New Orleans, said communication systems eroded in that city as the waters rose from massive levee breaches.

"Surrounded by water and stranded ourselves, our worst fears were realized," she said. "We had no way to communicate except by line of sight. Our radios were not operable, most land lines and cell phones were useless and or communications centers were under water. When help arrived we could not communicate with them either."

George Sholl, the 911 director for Jackson County, Miss., said there was not a complete failure of communications in his hard hit county that borders Alabama, but many first responders lacked training in using backup systems such as satellite phones.

Source: NOLA.com


bruce deer
Bruce Deer, AAPC President, SkyTel President, testifies to the Hurricane Katrina Independent Panel in Jackson Mississippi. (03/06/06)

 

 

First Responder and Emergency Communications

The critical link provided by paging service to first responders in crisis environments, when voice communication networks are overloaded or otherwise fail, has been repeatedly acknowledged by independent observers.

The Arlington County After-Action Report on the Response to the September 11 Terrorist Attack on the Pentagon (the “AAR”) contained the following:


Most recently, a communications specialist deployed by FEMA in Urban Search and Rescue in the aftermath of Hurricane Katrina, wrote to the Wireless Messaging Newsletter when “the cell and data service down and systems being flooded,” that “ReFLEX [two-way paging] is working fine and communications are flowing through the units! . . . Again the critical use of the ReFLEX in . . . all the disaster situations I have been to (9/11 NYC, Ivan, Isabel and now Katrina!)” (http://braddye.com/newsletters/n2sep2005.html#blumeyer).

Dr. Peter Kapsales, senior consulting engineer for CACI Technologies, also has acknowledged the benefits of two-way paging for crisis communications in a March 2004 article entitled “Wireless Messaging for Homeland Security” (http://braddye.com/homeland_security.html). He concluded that two-way paging “is more reliable and more effective than the current voice networks used by emergency workers and public employees who respond to critical situations” and “should be considered a primary or backup system to improve real-time communication among emergency personnel during critical periods when voice communication is not practical or fails.”

Why is paging the BEST technology to use when it is necessary to alert many in a short time?

Source: Bruce Deer (This is the "essence" of his testimony to the Hurricane Katrina Panel.)
Photo: by Brad Dye


FEATURED ADVERTISERS SUPPORTING THE NEWSLETTER

nighthawk logo

WIRELESS REBOOTING SOLUTIONS

WISP NETWORKS • DIGITAL CAMERAS & SINAGE

INFORMATION KIOSKS • CO-LOCATION FACILITIES

The NH100 allows a user to remotely control power to any device that can be plugged into a standard household outlet. Simply page the unit just as you would an ordinary pager . . . it’s completely wireless, no phone line is required. The NH100’s smaller size makes it perfect for rebooting and simple on/off applications. Convenient installation options include an audible alarm and serial data port allowing for printed messages that makes it a popular choice for emergency notification applications.

NH100
Patent Pending

NH-100
Designed with the ISP, Data Center, or Co-location facility in mind, the NH8 allows you to reboot locked up equipment from 8 individual time delay programmable outlets. The 15 amp power outlets are activated remotely allowing for full power-off reboots and remote site equipment management. All Nighthawk products are shipped to you pre-programmed to paging signals in your region and ready to install immediately.
NH-8

NH8

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Put the innovative technology of Nighthawk to work for you. For more information on any of our products or services, please contact us.

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10715 Gulfdale, Suite 200
San Antonio, TX 78216

Phone: 877-764-4484
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Web: www.nighthawksystems.com



GTES LLC

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GTES Corporate
Russ Allen
2736 Stein Hill Lane
Custer, WA 98240
Tel: 360-366-3888
Cell: 360-820-3888
russ.allen@gtesinc.com
GTES Sales
Brooks Marsden
340 Bethany Bend
Alpharetta, GA 30004
Tel: 770-754-1666
Cell: 404-518-6632
brooks.marsden@gtesinc.com

sherloc

www.sherlocgps.com

GTES has recently made the strategic decision to expanding its development activities to include wireless location technologies; a market that researchers forecast could reach $3.6 billion by 2010. In support of this new strategic direction, GTES has developed SHERLOC™ a complete one-stop wireless location service, providing the flexibility of being protocol neutral and network agnostic. Targeted at business customers who need to track their high-value shipments or better manage their service or delivery fleets, SHERLOC™ is a hosted application that combines configuration flexibility with ease of use.

GTES is offering SHERLOC™ services both directly and through authorized resellers. If your company has an interest in finding out how location services can enhance your revenue stream, and has the contacts and expertise to make you successful in the location marketplace, please contact us for further information at www.sherlocgps.com and select “Reseller Opportunities,” or call us at 770-754-1666 for more information.


www.gtesinc.com
Your Professional Services Partner


GTES is the only Glenayre authorized software support provider in the Paging industry. With over 200 years of combined experience in Glenayre hardware and software support, GTES offers the industry the most professional support and engineering development staff available.


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Hark Technologies

hark logo

Wireless Communication Solutions


isi image

ISI-LX Internet Serial Interface with Protocol Conversion


  • Converts Serial TAP message to SNPP, SMTP, or WCTP
  • Pass through Serial Data to TCP/IP and TCP/IP back to Serial
  • Supports Ethernet or PPP Connection to Internet w/Dial Backup
  • Includes 4 Serial Ports for Multiplexing Traffic

isi image

IPG Internet Paging Gateway


  • No Moving Parts Such as Hard Drives or Fans to Fail
  • Supports 10Base-T Network Connection to Internet
  • Accepts HTTP, SMTP, SNPP, and WCTP from Internet
  • Sends TAP or TNPP to Your Paging Terminal

pagetrack

PageTrack


  • Inexpensive method of automating your paging monitoring
  • Uses standard paging receiver
  • Available in 152-158 POCSAG or 929 FLEX (call for others)

omega image

Omega Unified Messaging Server


  • Full Featured Internet Messaging Gateway
  • TAP Concentrator and TNPP Routing Functions w/TNPP over Internet
  • Serial Protocols Supported: GCP, SMDI, SMS, TAP, TNPP
  • Internet Protocols Supported: AIM, HTTP, SMPP (out only), SMTP, SNPP, and WCTP
  • Full Featured, Easy-to-use Voice/Fax/Numeric Mail Interface
  • One Number For All Your Messaging
  • Optional Hot-swap Hard Drives and Power Supplies Available

Please see our web site for even more products designed specifically for Personal Messaging carriers. For example, the Omega Messaging Gateway and Email Throttling Gateway (anti-spam).


Contact
Hark Technologies
2675 Lake Park Drive
N. Charleston, SC 29406
Tel: +1 843-764-1560
Fax: +1 843-764-3692
E-mail: sales@harksystems.com left arrow CLICK
Web: http://www.harksystems.com left arrow CLICK
Hark Technologies


advanced rf logo

Turn-key RF System Products, Engineering & Technical Services

  • Conventional Single Site and Wide Area Simulcast System Configurations
  • Analog Tone & Voice and Digital POCSAG/FLEX™ One-Way Paging Systems
  • ReFLEX™ Two-Way Paging and Conventional LMR Mobile Data Systems
  • System Design, Integration/Interface Specials, Pre-install Staging/Configuration
  • On-Site Installation, Documentation and Technical/Administrative Training
  • RF Coverage Prediction, “Drive Test” Verification & Simulcast Delay Optimization
  • Domestic and International Project Support

Call (217) 653-8200 Fred Pakosta or Jim Neves (660) 341-0304 for your Project Requirements!
E-mail: sales@AdvancedRF.biz
301 Oak St., Suite 2-46A, Quincy, IL 62301

arrowPaging & Two-Way Radio Service Centrearrow
  • Supplier of Motorola and Unication
    pagers, offering an extensive range of
    UHF and VHF models
  • Repair service on all Motorola pagers
    and two-way radios
  • Motorola's appointed service centre for
    parts, repairs and accessories

Contact us to find out more:
Tel: +44 (0)2380 666 333
e-mail: enquiries@thcomms.co.uk
Web: www.thcomms.co.uk

th comms logo

Unication USA

Unication’s

Paging

Products

unication logo

The Paging Industry expects quality, reliable, and high performance paging products.

We at Unication have listened and delivered.

  • One-Way Pagers
    • Alpha Elite and Alpha Gold—Our top of the line FLEX™ / POCSAG, 4-line alphanumeric pagers with an identical user interface and comparable RF performance to the Motorola Elite and Gold pagers.
    • NP88—Our newest numeric FLEX / POCSAG pager with the best backlight in the Industry.
  • Two-Way ReFLEX™ Advanced Messaging Pagers
    • Partner—A refreshed version of Motorola’s T900 Classic.
    • e80—A fully licensed version of the former PerComm e80.
  • Telemetry
    • We offer RF and decoding solutions.
alpha elitealpha goldnumeric

About Unication Co., Ltd.

  • A Taiwan company founded in 1992 with extensive experience designing and manufacturing paging and broadband products.
  • An ODM to major telecommunications companies.
  • More than 300 associates worldwide with Engineering Design Centers in Taipei, China and Vancouver, BC.  The engineering team has years of experience in wireless systems, embedded SW, RF design and protocols for infrastructure and pagers.
  • Our Accelerated Life Testing facility ensures the highest quality of products for our customers.
  • Fully licensed by Motorola for product design technology and the FLEX Family of Protocols.
  • Sales and Engineering support office in Arlington, Texas.
unication logo

  Contact Information

  Kirk Alland
  Unication USA
  1901 E. Lamar Blvd
  Arlington, TX 76006
  (817) 926-6771
  kirk@unication.com

Unication USA

Prism Paging

prism logo

Prism Message Gateway Systems
Modular and Configurable

Your Choice of Options

  • Radio Paging Terminals
  • Voicemail Systems
  • E-mail and Network Text Messaging Systems
  • Digital Trunk Switching Systems
  • Digital Trunk and Voicemail Concentrators
  • Remote Network Encoders
  • TNPP Network Routers

Popular Choice for Domestic and International

  • Commercial Paging Carriers
  • Private Paging Systems
  • Hospitals
  • Public Safety
  • Federal, State and Local Government
  • Industrial Paging
  • Energy Companies – Load Management

Logical Choice

  • Replace Outdated, UNLICENSED Paging Terminals
  • Eliminate Outrageously High Support Costs
  • Add New Paging System with ALL THE FEATURES
  • Provide Your Customers With Features They Want
  • Designed and Supported by Industry Experts

Go ahead . . . be choosy . . . choose Prism Systems International


Contact
Prism Paging
300 Colonial Center Parkway,
Suite 100
Roswell, Georgia 30076 USA
Telephone: 678-353-3366
Internet: www.prismpaging.com left CLICK HERE
E-mail: info@prismpaging.com left arrow CLICK HERE
Prism Paging

See the Prism Paging video

Streaming Video from the
World Business Review web site.


March 7, 2006

FCC panel studies disaster plans

By Jack Mazurak
jmazurak@clarionledger.com

psap jackson tour
Brian Albert Broom/The Clarion-Ledger

Public Safety Communications Manager Veria Wright (center) gives a tour of a Public Safety Answering Point in Jackson to Federal Communications Commission Commissioner Deborah Taylor Tate and Chairman Kevin Martin. The largest PSAP in Mississippi, located at the downtown Jackson facility, fields emergency calls for 190,000 people. A panel is investigating Hurricane Katrina's effects on emergency networks.

WHAT'S NEXT
The FCC's panel reviewing Katrina's impact on communications will resume meeting today for a half-day at Jackson State University's e-Center on Raymond Road. The panel is planning a third meeting in late April, but the exact date and location have not been determined.

When Hurricane Katrina started ripping apart radio transmission equipment in coastal Jackson County, the emergency radio system switched to Fail Soft, a limp-along mode that allows some limited communication.

"But many of our users had never used it and when they turned on their radios, the first word they saw was 'fail,' so that created a lot more uncertainty," said George Sholl, Jackson County Emergency Management director.

Anecdotes about lack of training, fail-safe system breakdowns and technology problems peppered the testimony communications industry professionals gave Monday to a federally appointed panel investigating Hurricane Katrina's effects on emergency networks.

Sholl, one of the professionals who testified, said if emergency managers learned anything from Katrina, it's the need for training. And if the federal government is going to help, he said, it should emphasize disaster planning.

The panel, assembled in January by the Federal Communications Commission, is made up of 26 professionals from law enforcement, emergency management, radio and telecommunications companies. It's charged with putting together a comprehensive report about how to avoid emergency communications system breakdowns in the future.

Better communications systems will keep loved ones in touch in emergencies and help first responders save lives, said FCC Chairman Kevin Martin.

Some of the most pointed testimony came from Dr. Juliette Saussy, director of New Orleans Emergency Medical Services.

She watched as water flooded the city's communications centers, one after another, until the entire 911 system was essentially gone.

"We must have a redundancy. When one system fails, we need to have backups in place," she said. "We must have a common (technological) language. We must have plans in place and they must be functional and followed. We must be willing to exercise those plans. All this talk of 700 and 800 MHz systems - just pick one."

Asked by one of the panelists if the Gulf Coast would survive another monster hurricane, Saussy said that's not the issue.

"The question isn't will we survive - we came through this one, I think we could do it again - but can we do anything better? The answer is no because nothing has changed," she said.

The panel's inquiry comes as Mississippi officials are in the first steps of building a statewide radio system that could link fire, police and medical responders together in a more orderly and effective way.

The state doesn't expect to begin building it until January, and the estimated $250 million project could take years to complete.

But emergency responders don't rely just on radio systems. They also can use cellular and land-line phones, Blackberries, traditional e-mail, text messages, satellite phones and Ham radio.

The infrastructure for those systems also could use some fortification.

Each system has its drawbacks and, as Saussy put it, "anything worth having has a price tag."

The communication professionals testified some systems stayed up during the storm, and some crashed. Some were crippled by human error and lack of power, and some usable systems gathered dust because nobody knew how to operate them.

On the federal government's end, Saussy suggested the FCC appoint one communications guru to each state who would act as a one-point conduit to all federal agencies during a disaster.

"We didn't know who could talk to whom and what guy in what uniform could talk to whom," she said. "These would have to be qualified people, and we'd have to get to know each other so that the first time I talk to somebody is not when I'm standing in 10 feet of water."

Harlin McEwen, chairman of the International Association of Chiefs of Police Communications and Technology Committee, told the panel systems must be built to withstand prolonged power outages. Battery back-ups don't last more than a few days, he said. Propane supplies for generators can run dry when roads are blocked, and gasoline can't be pumped when the electricity is out.

Others testified the government should help with standardization of radio system interoperability and that it should purchase mobile communications systems that can be trucked into disaster areas.

Panel Chairwoman Nancy Victory said subcommittees have been working on various communication system issues including resiliency and recovery procedures.

The panel must wrap up its inquiry by June 15 and submit its findings report to the FCC.

Asked how likely those findings are to be translated into national policy, Victory said it's Martin's decision.

"The chairman did identify this committee as a need early on. Based on the tremendous support he's given, he is taking it seriously," she said.

Source: ClarionLedger.com


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