newsletter logo  Page 1 2 3

FRIDAY - JUNE 23, 2006 - ISSUE NO. 217

Dear friends of Wireless Messaging,

This is newsletter number 217. Of all the issues so far, I think this one has the most important content. There is also a large quantity of news this week, so I encourage you to read it all. Maybe reading each of the three pages at separate times will work if you are in a hurry.

Remember you can always find back copies and even search through them at:

http://www.braddye.com/newsletters.html left arrtow

So the big news this week comes from the FCC and the Department of Homeland Security. The Katrina report we have all been waiting for came out. (This was the worst natural disaster in the history of the United States.)

The Independent Panel Reviewing the Impact of Hurricane Katrina on Communications Networks, Report and Recommendations to the Federal Communications Commission.

I am very pleased to announce that all of our efforts to bring attention to paging technology (after it was initially completely ignored) have begun to produce positive results. The report came out on Monday and is 82 pages long. For most of you that don't have time to read the whole thing, I have reproduced the four pertinent sections below—in the news section—in short and easily readable segments. Basically they say:

  • “Public safety personnel did not seem to have adequate training on alternative communications technologies, such as paging . . .”
  • “Paging systems seemed more reliable in some instances than voice/cellular systems because paging systems utilize satellite networks, rather than terrestrial systems, for backbone infrastructure.”
  • “Two-way paging operations remained generally operational during the storm and did provide communications capabilities for some police, fire emergency medical personnel, but could have been more widely utilized . . .”
  • [It is recommended that the FCC:] “Urge [not order] public safety licensees to familiarize themselves with alternative communications technologies to provide communications when normal public safety networks are down. Such technologies include satellite telephones, two-way paging devices . . .”

This report is already part of an NPRM (Notice of Proposed Rule Making) which means that the FCC has these recommendations on a fast track be implemented and to become a reality. Not like the The 9/11 Commission Report that was mostly ignored.

So what do we need to do now?

Comments and Reply Comments. Pursuant to sections 1.415 and 1.419 of the Commission’s rules, 47 C.F.R. §§ 1.415, 1.419, interested parties may file comments and reply comments on or before the dates indicated on the first page of this document. All filings should refer to EB Docket No. 06-119. Comments may be filed using: (1) the Commission’s Electronic Comment Filing System (ECFS), (2) the Federal Government’s eRulemaking Portal, or (3) by filing paper copies. See Electronic Filing of Documents in Rulemaking Proceedings, 13 FCC Rcd 11322, 11326 (1998). For additional information on this proceeding, please contact Lisa Fowlkes ((202) 418-7452) or Jean Ann Collins ((202) 418-2792).

Dates from the first page:

Comment Date: [30 days from date of publication in Federal Register]
Reply Comment Date: [45 days from date of publication in Federal Register]

It's not as difficult as it sounds. We can file comments online. I hope many of you join me in doing so.

The other hot news is on page two: The Department of Homeland Security (DHS) issued findings from a national assessment of the country’s catastrophic planning capabilities. There are several other very interesting articles that I found for you. Please let me know what you think about these issues.

Now on to more news and views.

aapc logoemma logo
brad dye
Wireless Messaging Newsletter
  • VoIP
  • Wi-Fi
  • Paging
  • Wi-MAX
  • Telemetry
  • Location Services
  • Wireless Messaging
WIRELESS
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MESSAGING

This is my weekly newsletter about Wireless Messaging. You are receiving this because you have either communicated with me in the past about a wireless topic, or your address was included in another e-mail that I received on the same subject. This is not a SPAM. If you have received this message in error, or you are not interested in these topics, please click here, then click on "send" and you will be promptly removed from the mailing list.

iland internet sulutions This newsletter is brought to you by the generous support of our advertisers and the courtesy of iland Internet Solutions Corporation. For more information about the web-hosting services available from iland Internet Solutions Corporation, please click on their logo to the left.
 
A new issue of The Wireless Messaging Newsletter gets posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon central US time. The notification message has a link to the actual newsletter on the Internet. That way it doesn't fill up your incoming e-mail account.

There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major Paging and Wireless Data companies. There is an even mix of operations managers, marketing people, and engineers—so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology. I regularly get reader's comments, so this newsletter has become a community forum for the Paging, and Wireless Data communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my web site. I am very careful to protect the anonymity of those who request it.

NOTE: This newsletter is best viewed at screen resolutions of 800x600 (good) or 1024x768 (better). Any current revision of web browser should work fine. Please notify me of any problems with viewing. This site is compliant with XHTML 1.0 transitional coding for easy access from wireless devices. (XML 1.0/ISO 8859-1.)


MORE PAGES
There are three main pages in the newsletter now. In the top right-hand corner of this page you will see: “Page 1
 2 3.” This indicates that you are on page one and that you can click on either the “2” or the “3” (because they are underlined) to go to those respective pages. When you are on page two you will see: Page 1 2 3” and when you are on page three you will see:  Page 1 2 3.” Also, at the end of page one there is a link to page two, and at the end of page two, there is a link to page three.



AMERICAN ASSOCIATION OF PAGING CARRIERS
aapc logo AAPC Bulletin
www.pagingcarriers.org • 866-301-2272
The Voice of US Paging Carriers


Thank you to our sponsors!

unicationusa mobility
sun telecomskytel
inforadprism
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AAPC Headquarters
441 N. Crestwood Drive
Wilmington, NC 28405
Tel: 866-301-2272
E-mail: info@pagingcarriers.org
Web: www.pagingcarriers.org
AAPC Regulatory Affairs Office
Suite 250
2154 Wisconsin Avenue, NW
Washington, DC 20007-2280
Tel: 202-223-3772
Fax: 202-315-3587
AAPC BULLETIN

FEATURED ADVERTISERS SUPPORTING THE NEWSLETTER

Advertiser Index

AAPC—American Association of Paging Carriers  InfoRad, Inc.
Advanced RF Communications  Ira Wiesenfeld
Advantra—INILEX   Minilec Service, Inc.
Aquis Communications, Inc.  Northeast Paging
Ayrewave Corporation  NotePage Inc.
    Outr.net
Bay Star Communications  ParkMagic
CONTEL Costa Rica  Preferred Wireless
    Prism Paging
CVC Paging  Product Support Services
Daniels Electronics  Ron Mercer
Daviscomms USA  Sun Telecom International
EMMA—European Mobile Messaging Association  Texas Association of Paging Services
eRF Wireless  TH Communications
Global Fax Network Services  UCOM Paging
GTES LLC  Unication USA
Hark Systems  USA Mobility, Systems Application Division
Heartland Communications  WiPath Communications
HMCE, Inc.  Zetron Inc.

AQUIS COMMUNICATIONS, INC.

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This Month's Feature: VOCERA COMMUNICATIONS SYSTEM

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USA MOBILITY PROVIDES CUSTOMIZED WIRELESS SOLUTIONS FOR ENTERPRISES WITH COMPLEX MESSAGING NEEDS, OFFERING:

  • Integration of all wireless communications systems
  • Interoperability among multiple wireless device types
  • In-house paging systems
  • Wireless extension of existing PBX systems
  • Hands-free voice communications (Wi-Fi)
Communications solutions that meet the critical messaging needs of:
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VOCERA COMMUNICATIONS® SYSTEM – WEARABLE INSTANT VOICE COMMUNICATION
voceraThe Vocera Communications System enables instant, wireless voice communication over any 802.11b wireless network. This easy-to-use system is ideal for hospitals, hotels, library's, retail stores, service organizations and other in-building environments where mobile workers need to stay in contact with each other to perform their jobs. The Vocera Communications Badge is a wearable device that enables people throughout the workplace to have hands-free, two-way voice conversation without the need to remember a phone number or manipulate a handset. A Vocera System is a cost-effective tool for increasing staff productivity and customer satisfaction. Vocera instantly connects users to the people they need, thereby reducing phone tag, overhead paging, or the need to physically search for a person.

CONTACT US TODAY FOR YOUR CUSTOMERS
... to learn more about our full suite of wireless integration products. Together, we can help your customers improve their productivity while maximizing oversight and control.

Nancy Green, VP Systems Applications Division. 972-801-0448

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www.usamobility.com/systems

 

INFORAD Wireless Office

Wireless Messaging Software

InfoRad® Wireless Office (Windows 95, 98, ME, NT, 2000, XP) is designed for the professional who needs full-featured wireless messaging capabilities. Features include enhanced user interface,  message log with search function, scheduled Paging,  group and individual message addresses, TAPI Smart™, multiple protocol SMS communication compatibility. AlphaCare™ support services available. With a 32-bit architecture, InfoRad Wireless Office is designed for compatibility with Windows 95/98/ME/NT/2000/XP. For more information on InfoRad Wireless Messaging software, and a free demo, please click on the logo.

InfoRad logo  left arrow CLICK HERE


InfoRad Wireless Office

minilec service logo

Newsletter repair prices—starting at:

  • $6.50 labor for numeric or alphanumeric pagers
  • $12.00 labor for 2-way pagers
  • $19.50 labor for cellular phones

**Special pricing on cellular and pager refurbishment**

motorola logo Motorola Authorized Service Center for Paging and Cellular.

Ask for Special Newsletter Pricing.

Please call: (800) 222-6075 ext. 306 for pricing.


Contact
E-mail: info@minilec.com left arrow CLICK HERE
Minilec Service, Inc.
Suite A
9207 Deering Ave.
Chatsworth, CA 91311
Minilec Service



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NEWS FLASH—SATELLITE FAILURES

  • January 11, 1997—Telstar 401 suffers a short in the satellite circuitry—TOTAL LOSS
  • May 19, 1998—Galaxy 4 control processor causes loss of fixed orbit—TOTAL LOSS
  • September 19, 2003—Telstar 4 suffers loss of its primary power bus—TOTAL LOSS
  • March 17, 2004—PAS-6 suffers loss of power—TOTAL LOSS
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DON’T WAIT FOR THE NEXT SATELLITE OUTAGE

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For inquires please call or e-mail Stephan Suker at 800-696-6474 or steves@cvcpaging.com left arrow


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When every second counts, manage them effectively.

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provides a Scripted Interactive Voice Response menu system that can interact with callers to determine the nature of the call and it’s appropriate processing. It will handle automated distribution of messages based on interaction with the caller, or patch callers to a live operator. It can even provide a name-dialed directory. The most unique aspect of AssistSTAR is that it is available as a monthly service. No costly servers or software licenses needed.

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Preferred Wireless
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Equipment For Sale
  Miscellaneous:
1 Glenayre Hot Standby Panel, New Style
2 Glenayre Power Monitor Panels
11 Skydata 8411B Satellite Receivers
15 Battery Backup for C2000
1 Generac 48 VDC Propane Generator, (NEW)
25 Motorola ACB V3.69 & Delay Enabled
  Link Transmitters:
1 Glenayre QT6994, 150W, 900 MHz Link TX
1 Glenayre QT4201, 25W Midband Link TX
1 Glenayre QT6201, 100W Midband Link TX
  VHF Transmitters:
6 Glenayre GLT8311, VHF, 125W
2 Motorola PURC 350W, DRC, w/Receiver
2 Motorola PURC 125W, ACB,  w/Receiver
1 Motorola PURC 125W, DRC, w/Receiver
  UHF Transmitters:
5 Quintron QT-6772, 90W
14 Glenayre GLT5340, 125W, DSP Exciter
50 Motorola PURC 5000, 110W, ACB
3 Motorola PURC 5000, 225W, ACB
  900 MHz Transmitters:
1 Glenayre GLT 8600, 500W
12 Motorola PURC 5000, 300W
6 Glenayre QT-7995, 250W
5 Motorola Nucleus 350W,  NAC
  GL3000:
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 SEE WEB FOR COMPLETE LIST:
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Too Much To List • Call or E-Mail
Preferred Wireless
Rick McMichael
888-429-4171

rickm@preferredwireless.com left arrow
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www.preferredwireless.com/equipment OR HERE
Preferred Wireless

WIRELESS MESSAGING NEWS

Independent Panel Reviewing the Impact of Hurricane Katrina on Communications Networks, Report and Recommendations to the Federal Communications Commission

     A.     Effect of Hurricane Katrina on Various Types of Communications Networks.

     1.     Public Safety Communications Networks.

     d.     Training Issues. Because of failures of the primary public safety networks, public safety personnel had to utilize back-up or alternative communications technologies with which they may not have had substantial experience. Confusion or unfamiliarity with the capabilities or operational requirements of the alternative technology seemed to result in limitations in functionality. For example, some public safety personnel handed satellite phones were not familiar with their special dialing requirements and, as a result, thought the phones did not work. Public safety personnel did not seem to have adequate training on alternative communications technologies, such as paging, satellite, license-exempt WISP systems, and thus were not able to transition seamlessly to these alternatives when existing public safety communications networks failed. Additionally, because alternative technologies were used so infrequently, there were reported problems with upkeep and maintenance of the equipment.

Source: Independent Panel Reviewing the Impact of Hurricane Katrina on Communications Networks, Report and Recommendations to the Federal Communications Commission, page 8, paragraph d. http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-06-83A1.pdf

[Red-letter emphasis added by editor.]


     5.     Paging. Paging systems seemed more reliable in some instances than voice/cellular systems because paging systems utilize satellite networks, rather than terrestrial systems, for backbone infrastructure. Paging technology is also inherently redundant, which means that messages may still be relayed if a single transmitter or group of transmitters in a network fails. Paging signals penetrate buildings very well, thus providing an added level of reliability. Additionally, pagers benefited from having a long battery life and thus remained operating longer during the power outages. Other positive observations concerning paging systems included that they were effective at text messaging and were equipped to provide broadcast messaging. Finally, although it is unclear whether this function was utilized, group pages can be sent out during times of emergencies to alert thousands of pager units all at the same time.

See, e.g., Written Testimony of Vincent D. Kelly, President and Chief Executive Officer, USA Mobility, Before the FCC’s Independent Panel Reviewing the Impact of Hurricane Katrina at 7 (Mar. 6, 2006) [hereinafter “Vincent Kelly-USA Mobility Mar. 6 Written Testimony”]; Oral Testimony of Bruce Deer, President, American Association of Paging Carriers, Tr. at 122-123 (Mar. 6, 2006) [hereinafter “Deer Mar. 6 Oral Testimony”].

Source: Independent Panel Reviewing the Impact of Hurricane Katrina on Communications Networks, Report and Recommendations to the Federal Communications Commission, page 10, paragraph 5. http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-06-83A1.pdf

[Red-letter emphasis added by editor.]


     A.     Lack of Advanced Planning for Massive System Failures.

However, the Panel was made aware of a variety of non-traditional, alternative technologies that could have served as effective, back-up communications for public safety until their primary systems were repaired. As noted in Section I, satellite infrastructure was generally unaffected by the storm and could have provided a viable back-up system. Two-way paging operations remained generally operational during the storm and did provide communications capabilities for some police, fire emergency medical personnel, but could have been more widely utilized. Other types of non-traditional technology that can be deployed quickly, such as WiFi and WiMax, or self-contained communications vehicles, could also have been effectively utilized. These all appear deserving of exploration as back-up communications options to primary public safety systems.

Source: Independent Panel Reviewing the Impact of Hurricane Katrina on Communications Networks, Report and Recommendations to the Federal Communications Commission, page 24, second paragraph. http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-06-83A1.pdf

[Red-letter emphasis added by editor.]


First Responder Communications – Essential Steps for Addressing Lessons Learned from Hurricane Katrina

1.     Essential Steps in Pre-positioning Equipment, Supplies and Personnel – An Emergency Restoration Supply Cache and Alternatives Inventory – To facilitate the restoration of public safety communications capabilities, the FCC should:

d.     Urge public safety licensees to familiarize themselves with alternative communications technologies to provide communications when normal public safety networks are down. Such technologies include satellite telephones, two-way paging devices, and other technologies less reliant on the PSTN. Most importantly, public safety agencies should be reminded/encouraged to train and use such devices prior to emergencies.

Source: Independent Panel Reviewing the Impact of Hurricane Katrina on Communications Networks, Report and Recommendations to the Federal Communications Commission, page 38, paragraph d. http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-06-83A1.pdf

[Red-letter emphasis added by editor.]


FEATURED ADVERTISERS SUPPORTING THE NEWSLETTER

nighthawk logo

WIRELESS REBOOTING SOLUTIONS

WISP NETWORKS • DIGITAL CAMERAS & SIGNAGE

INFORMATION KIOSKS • CO-LOCATION FACILITIES

The NH100 allows a user to remotely control power to any device that can be plugged into a standard household outlet. Simply page the unit just as you would an ordinary pager . . . it’s completely wireless, no phone line is required. The NH100’s smaller size makes it perfect for rebooting and simple on/off applications. Convenient installation options include an audible alarm and serial data port allowing for printed messages that makes it a popular choice for emergency notification applications.

NH100
Patent Pending

NH-100
Designed with the ISP, Data Center, or Co-location facility in mind, the NH8 allows you to reboot locked up equipment from 8 individual time delay programmable outlets. The 15 amp power outlets are activated remotely allowing for full power-off reboots and remote site equipment management. All Nighthawk products are shipped to you pre-programmed to paging signals in your region and ready to install immediately.
NH-8

NH8

NOW YOU CAN DO THE LEGWORK OF AN ENTIRE WORKFORCE . . . IN AN INSTANT.

Put the innovative technology of Nighthawk to work for you. For more information on any of our products or services, please contact us.

Nighthawk Systems, Inc.
10715 Gulfdale, Suite 200
San Antonio, TX 78216

Phone: 877-764-4484
Fax: 210-341-2011
E-mail: sales@nighthawksystems.com
Web: www.nighthawksystems.com

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WANTED

Skydata BUC Model 2205

  • Creatalink, 1 Way, 900 MHz
  • Creatalink, 2 Way, 25 KHz, 900 MHz
  • Glenayre C2100 Transmitter Controller
  • Timeport P935 / Pagewriter 2000X

Questions or comments please contact Karen Ham at e-mail: karen_ham@alfacom.hn or by phone at: (504) 239-2424 (It's in Honduras. . . Not in the US)

Please note: To call this number from the USA dial: 011-504-239-2424



GTES LLC

gtes logo


GTES Corporate
Russ Allen
2736 Stein Hill Lane
Custer, WA 98240
Tel: 360-366-3888
Cell: 360-820-3888
russ.allen@gtesinc.com
GTES Sales
Brooks Marsden
340 Bethany Bend
Alpharetta, GA 30004
Tel: 770-754-1666
Cell: 404-518-6632
brooks.marsden@gtesinc.com

sherloc

www.sherlocgps.com

GTES has recently made the strategic decision to expanding its development activities to include wireless location technologies; a market that researchers forecast could reach $3.6 billion by 2010. In support of this new strategic direction, GTES has developed SHERLOC™ a complete one-stop wireless location service, providing the flexibility of being protocol neutral and network agnostic. Targeted at business customers who need to track their high-value shipments or better manage their service or delivery fleets, SHERLOC™ is a hosted application that combines configuration flexibility with ease of use.

GTES is offering SHERLOC™ services both directly and through authorized resellers. If your company has an interest in finding out how location services can enhance your revenue stream, and has the contacts and expertise to make you successful in the location marketplace, please contact us for further information at www.sherlocgps.com and select “Reseller Opportunities,” or call us at 770-754-1666 for more information.


www.gtesinc.com
Your Professional Services Partner


GTES is the only Glenayre authorized software support provider in the Paging industry. With over 200 years of combined experience in Glenayre hardware and software support, GTES offers the industry the most professional support and engineering development staff available.


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Product Sales
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Software Development
Product Training


CALL US TODAY FOR YOUR SUPPORT NEEDS
GTES LLC


Prism Paging

prism logo

Prism Message Gateway Systems
Modular and Configurable

Your Choice of Options

  • Radio Paging Terminals
  • Voicemail Systems
  • E-mail and Network Text Messaging Systems
  • Digital Trunk Switching Systems
  • Digital Trunk and Voicemail Concentrators
  • Remote Network Encoders
  • TNPP Network Routers

Popular Choice for Domestic and International

  • Commercial Paging Carriers
  • Private Paging Systems
  • Hospitals
  • Public Safety
  • Federal, State and Local Government
  • Industrial Paging
  • Energy Companies – Load Management

Logical Choice

  • Replace Outdated, UNLICENSED Paging Terminals
  • Eliminate Outrageously High Support Costs
  • Add New Paging System with ALL THE FEATURES
  • Provide Your Customers With Features They Want
  • Designed and Supported by Industry Experts

Go ahead . . . be choosy . . . choose Prism Systems International


Contact
Prism Paging
300 Colonial Center Parkway,
Suite 100
Roswell, Georgia 30076 USA
Telephone: 678-353-3366
Internet: www.prismpaging.com left CLICK HERE
E-mail: info@prismpaging.com left arrow CLICK HERE
Prism Paging

See the Prism Paging video

Streaming Video from the
World Business Review web site


advanced rf logo

Turn-key RF System Products, Engineering & Technical Services

  • Conventional Single Site and Wide Area Simulcast System Configurations
  • Analog Tone & Voice and Digital POCSAG/FLEX™ One-Way Paging Systems
  • ReFLEX™ Two-Way Paging and Conventional LMR Mobile Data Systems
  • System Design, Integration/Interface Specials, Pre-install Staging/Configuration
  • On-Site Installation, Documentation and Technical/Administrative Training
  • RF Coverage Prediction, “Drive Test” Verification & Simulcast Delay Optimization
  • Domestic and International Project Support

Call (217) 653-8200 Fred Pakosta or Jim Neves (660) 341-0304 for your Project Requirements!
E-mail: sales@AdvancedRF.biz
301 Oak St., Suite 2-46A, Quincy, IL 62301

arrow Paging & Two-Way Radio Service Centre arrow
  • Supplier of Motorola and Unication
    pagers, offering an extensive range of
    UHF and VHF models
  • Repair service on all Motorola pagers
    and two-way radios
  • Motorola's appointed service centre for
    parts, repairs and accessories

Contact us to find out more:
Tel: +44 (0)2380 666 333
e-mail: enquiries@thcomms.co.uk
Web: www.thcomms.co.uk

th comms logo

Unication USA

Unication’s

Paging

Products

unication logo

The Paging Industry expects quality, reliable, and high performance paging products.

We at Unication have listened and delivered.

unication

M90™ Messenger™—Our newest ReFLEX 2-Way Advanced Messaging solution. Finally the Industry has a true replacement for the Motorola T900 but with more features and improved RF performance.


  • One-Way Pagers
    • Alpha Elite and Alpha Gold—Our top of the line FLEX™ / POCSAG, 4-line alphanumeric pagers with an identical user interface and comparable RF performance to the Motorola Elite and Gold pagers.
    • NP88—Our newest numeric FLEX / POCSAG pager with the best backlight in the Industry.
  • Telemetry
    • We offer RF and decoding solutions.
alpha elite alpha gold numeric

About Unication Co., Ltd.

  • A Taiwan company founded in 1992 with extensive experience designing and manufacturing paging and broadband products.
  • An ODM to major telecommunications companies.
  • More than 300 associates worldwide with Engineering Design Centers in Taipei, China and Vancouver, BC.  The engineering team has years of experience in wireless systems, embedded SW, RF design and protocols for infrastructure and pagers.
  • Our Accelerated Life Testing facility ensures the highest quality of products for our customers.
  • ISO 9001 and 14001 Certified
  • Fully licensed by Motorola for product design technology and the FLEX Family of Protocols.
  • Sales and Engineering support office in Arlington, Texas.
unication logo

  Contact Information

  Kirk Alland
  Unication USA
  1901 E. Lamar Blvd
  Arlington, TX 76006
  (817) 926-6771
  kirk@unication.com

Unication USA
Hark Technologies

hark logo
Wireless Communication Solutions

isi image

ISI-LX Internet Serial Interface with Protocol Conversion

  • Converts Serial TAP message to SNPP, SMTP, or WCTP
  • Pass through Serial Data to TCP/IP and TCP/IP back to Serial
  • Supports Ethernet or PPP Connection to Internet w/Dial Backup
  • Includes 4 Serial Ports for Multiplexing Traffic
isi image

IPG Internet Paging Gateway

  • No Moving Parts Such as Hard Drives or Fans to Fail
  • Supports 10Base-T Network Connection to Internet
  • Accepts HTTP, SMTP, SNPP, and WCTP from Internet
  • Sends TAP or TNPP to Your Paging Terminal
pagetrack

PageTrack

  • Inexpensive method of automating your paging monitoring
  • Uses standard paging receiver
  • Available in 152-158 POCSAG or 929 FLEX (call for others)
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Omega Unified Messaging Server

  • Full Featured Internet Messaging Gateway
  • TAP Concentrator and TNPP Routing Functions w/TNPP over Internet
  • Serial Protocols Supported: GCP, SMDI, SMS, TAP, TNPP
  • Internet Protocols Supported: AIM, HTTP, SMPP (out only), SMTP, SNPP, and WCTP
  • Full Featured, Easy-to-use Voice/Fax/Numeric Mail Interface
  • One Number For All Your Messaging
  • Optional Hot-swap Hard Drives and Power Supplies Available

Please see our web site for even more products designed specifically for Personal Messaging carriers. For example, the Omega Messaging Gateway and Email Throttling Gateway (anti-spam).

Contact
Hark Technologies
3507 Iron Horse Dr., Bldg 200
Ladson, SC 29456
Tel: 843-285-7200
Fax: 843-285-7220
E-mail: sales@harksystems.com left arrow CLICK
Web: http://www.harksystems.com left arrow CLICK
Hark Technologies

AnswerNet Acquires Airpage

June 21, 2006

PRINCETON, NJ—The AnswerNet Network, North America’s largest telemessaging provider and a leading contact center outsourcer, has acquired Airpage/Big Sky Beeper, a contact center, help desk, telemessaging and paging firm with operations in Billings and Helena, Mont., for an undisclosed sum.

The transaction gives The AnswerNet Network additional capacity. The company now has 55 contact centers across the, plus in.

AnswerNet, which is privately owned, is growing quickly. Earlier this year it made Customer Inter@ction Solutions magazine’s exclusive “Top 50 Teleservices Agencies” industry benchmark list for the fourth straight year.

Airpage/Big Sky Beeper is now known as AnswerNet-Billings, where the local management is based.

Airpage’s clientele now have access to AnswerNet’s full suite of capabilities. This includes additional workstations, Spanish, French and Chinese language support, product and literature fulfillment, and expertise in key areas such as business-to-business telesales.

The Airpage purchase bolsters AnswerNet’s presence in the West. AnswerNet has been serving the Western U.S. market with contact centers in Arizona, Colorado and California .

“Airpage is an important new member of The AnswerNet Network family, with a long and distinguished history,” said AnswerNet President and Chief Executive Officer Gary A. Pudles. “Airpage gives us room to grow, while enabling us to reach out to more Western U.S. customers with our complete, flexible and professionally-served menu of teleservices.”

Source: Answernet Network Press Release



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