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wireless messaging newsletter

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FRIDAY - NOVEMBER 21, 2008 - ISSUE NO. 337

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Paging and Wireless Messaging Home Page image Newsletter Archive image Carrier Directory image Recommended Products and Services
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Reference Papers Consulting Glossary of Terms Send an e-mail to Brad Dye

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Dear Friends of Wireless,

Tongue-In-Cheek
Tongue-in-cheek is a term used to refer to humour in which a statement, or an entire fictional work, is not meant to be taken seriously, but its lack of seriousness is subtle. The Oxford English Dictionary defines it as "Ironic, slyly humorous; not meant to be taken seriously." [source]

I am thinking about taking a trip to Washington DC to talk to the US Congress. I want to tell them that The Wireless Messaging Newsletter is in dire jeopardy of failing. With the weakening of the paging industry, the newsletter is losing advertisers and revenue is seriously declining. The cost of software updates to the newsletter editing computer, the cost of the Internet connection, and the cost of AC power are such that my income is much less than my expenses. I urgently need a mass infusion of capital to buy a corporate jet and to pay myself a million-dollar bonus this year—for spending more than I make.

If Congress does not bail out The Wireless Messaging Newsletter, the consequences will be terrible. The whole wireless messaging industry will surely fail, causing the loss of many thousands of jobs, and probably causing the United States to slip into a greater depression than the one that happened during my parents' lifetime. I can imagine what it will be like—breadlines, hobos riding in boxcars, and the “Wall Streeters” parachuting out of skyscrapers in New York City. This will soon be followed by Osama ben Laden taking over the United States and who knows what else.

I have been trying to reduce expenses by only dining on caviar once or twice a week, and switching from prime steak to only choice, but there just isn't enough money available to support me at the lifestyle that I think I deserve.

Please excuse me now, I have to get a glass a water to take my anti-depressant medicine.

Now on to more news and views.

brad dye
Wireless Messaging Newsletter
  • Emergency Radio Communications
  • Wireless Messaging
  • Critical Messaging
  • Telemetry
  • Paging
  • VoIP
  • Wi-Fi
  • WiMAX
  • Location-Based Services
WIRELESS
wireless logo medium
MESSAGING

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This is my weekly newsletter about Wireless Messaging. You are receiving this because you have either communicated with me in the past about a wireless topic, or your address was included in another e-mail that I received on the same subject. This is not a SPAM. If you have received this message in error, or you are not interested in these topics, please click here, then click on "send" and you will be promptly removed from the mailing list.

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iland internet sulutions This newsletter is brought to you by the generous support of our advertisers and the courtesy of iland Internet Solutions Corporation. For more information about the web-hosting services available from iland Internet Solutions Corporation, please click on their logo to the left.

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A new issue of The Wireless Messaging Newsletter gets posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon central US time. The notification message has a link to the actual newsletter on the Internet. That way it doesn't fill up your incoming e-mail account.

There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major Paging and Wireless Data companies. There is an even mix of operations managers, marketing people, and engineers — so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology. I regularly get readers' comments, so this newsletter has become a community forum for the Paging, and Wireless Data communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my web site. I am very careful to protect the anonymity of those who request it.

Editorial Policy: The opinions expressed here are my own and DO NOT reflect the opinions or policies of any of the advertisers, supporters, contributors, the AAPC (American Association of Paging Carriers, or the EWA (Enterprise Wireless Alliance). As a general rule, I publish opposing opinions, even when I have to substitute "----" for some of the off-color words. This is a public forum for the topics covered, and all views are welcome (so far). Clips of news that I find on the Internet always include a link to the source and just because I report on a given topic or opinion doesn't mean that I agree with it.

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Anyone wanting to help support The Wireless Messaging Newsletter can do so by clicking on the PayPal Donate button above.

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A CONSULTING ALLIANCE
Brad Dye, Ron Mercer, and Vic Jackson are friends and colleagues who work both together and independently, on wireline and wireless communications projects. Click here  for a summary of their qualifications and experience. They collaborate on consulting assignments, and share the work according to their individual expertise and their schedules.

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pagerman

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The local newspaper here in Springfield, Illinois costs 75¢ a copy and it NEVER mentions paging. If you receive some benefit from this publication maybe you would like to help support it financially? A donation of $25.00 would represent approximately 50¢ a copy for one year. If you are so inclined, please click on the PayPal Donate button above. No trees were chopped down to produce this electronic newsletter.

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AMERICAN ASSOCIATION OF PAGING CARRIERS

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 aapc logo AAPC Bulletin
www.pagingcarriers.org • 866-301-2272
The Voice of US Paging Carriers
 

Are you a USA Mobility paging reseller faced with huge price increases? AAPC can help!

As a result of USA Mobility's recent price increases, AAPC and its members have been deluged with calls from USA Mobility's Resellers concerned about their viability and looking for an alternative service. If you are one of the many paging Resellers affected by USA Mobility's price increases, AAPC can help. In most instances, AAPC's members provide local or regional coverage, service and support equivalent to or better than USA Mobility's local or regional service.

AAPC has set up a special "Reseller Help" (Find A Reseller) button on its website to direct you to a carrier in your area that can help. Go to the AAPC website and begin moving your customers today.

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Thanks to our Gold Vendor member!

prism
PRISM Paging

Thanks to our Silver Vendor Members!
isc technologies
ISC Technologies, Inc.
recurrent software
Recurrent Software Solutions, Inc.
unication
Unication USA

Thanks to our Bronze Member Vendors!

 
AAPC Executive Director
441 N. Crestwood Drive
Wilmington, NC 28405
Tel: 866-301-2272
E-mail: info@pagingcarriers.org
Web: www.pagingcarriers.org
AAPC Regulatory Affairs Office
Suite 250
2154 Wisconsin Avenue, NW
Washington, DC 20007-2280
Tel: 202-223-3772
Fax: 202-315-3587
 

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WIRELESS MESSAGING NEWS

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Nighthawk Systems Reports Record Third Quarter and YTD Results

—Largest Revenue Quarter in Company History—

—Increased Margins, Record Gross Profit—

SAN ANTONIO, TX — November 20, 2008 — Nighthawk Systems, Inc. (OTC BB: NIHK), a leading provider of wireless and IP-based control devices and solutions, today reported record financial results for three and nine months ended September 30, 2008 with the filing of its amended Form 10-Q with the Securities and Exchange Commission.   The Company generated more revenues during the three months ended September 30, 2008 than in any previous fiscal quarter in the Company’s history.  Year to date revenues for the reporting period also set a record, more than doubling the total from the same period in 2007.  While sales of the Company’s high-definition set-top boxes led to the record quarterly results, the Company also noted that sales of its legacy power control products also produced record results for the first nine months of the year.

Revenues generated during the third quarter of 2008 were $849,582 as compared to $368,855 for the third quarter of 2007, an increase of 130% between periods.  Revenues for the nine months ending September 30, 2008 were $2,412,260 as compared to $920,560 for the same period in 2007, an increase of 162%.

As a result of improvements made in the manufacturing of its set-top boxes during the quarter, gross margins increased from 25% to 34% from last year’s quarter to this year’s quarter, and the Company produced more gross profit, $291,092, during the quarter ended September 30, 2008 than in any previous fiscal quarter in the Company’s history.  The Company expects the improved margins on the set-top boxes to continue going forward.  The Company also expects to generate improvement in margins on the sale of power control products in the coming months as it nears completion of new circuit boards to be used in those products.

The Company’s net loss for the quarter before recognition of non-cash preferred dividends was $510,492, which included approximately $90,000 of amortization of intangible assets recognized with the Company’s purchase of its set-top box operations in October 2007.  This compares favorably with a net loss of $586,892 recognized during the third quarter of 2007.  The net loss per common share narrowed to less than a penny per share for the third quarter of 2008, from a just over a penny per share in the same period in 2007.

H. Douglas Saathoff, Nighthawk’s CEO, commented, “While I’m pleased with the continuation of top line growth, I’m even more pleased with the improved margins we’re now producing.  Improved margins increase cash flows and the viability of the Company in the face of the tough economic times, and have opened the door to financing opportunities that can help the Company continue to grow.  As we noted in our release earlier this week, tough economic times actually stand to increase demand for our power control products as companies feel the need to cut operating costs.  We’re excited to have new products, both power control and set-top boxes, rolling out over the coming weeks and months that we are confident will be well received by the markets.”

About Nighthawk Systems, Inc.

Nighthawk is a leading provider of intelligent devices and systems that allow for the centralized, on-demand management of assets and processes.  Nighthawk products are used throughout the United States in a variety of mission critical applications, including remotely turning on and off and rebooting devices, activating alarms, and emergency notification, including the display of custom messages.  Nighthawk’s IPTV set top boxes are utilized by the hospitality industry to provide in-room standard and high definition television and video on demand.  Individuals interested in Nighthawk Systems can sign up to receive e-mail alerts by visiting the Company’s website at www.nighthawksystems.com.

Statements contained in this release, which are not historical facts, including statements about plans and expectations regarding business areas and opportunities, acceptance of new or existing businesses, capital resources and future business or financial results are "forward-looking" statements.  You should not place undue reliance on these forward-looking statements. Such forward-looking statements are subject to risks and uncertainties, including, but not limited to, customer acceptance of our products, our ability to raise capital to fund our operations, our ability to develop and protect proprietary technology, government regulation, competition in our industry, general economic conditions and other risk factors which could cause actual results to differ materially from those projected or implied in the forward-looking statements. Although we believe the expectations reflected in the forward-looking statements are reasonable, they relate only to events as of the date on which the statements are made, and our future results, levels of activity, performance or achievements may not meet these expectations.  We do  not intend to update any of the forward-looking statements after the date of this press release to conform these statements to actual results or to changes in our expectations, except as required by law.

CONTACT:

Doug Saathoff
Chief Executive Officer
Nighthawk Systems, Inc.
dsaathoff@nighhawksystems.com
(877) 7-NIGHTHAWK, Ext. 7

Source: Nighthawk Systems

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FEATURED ADVERTISERS SUPPORTING THE NEWSLETTER

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Advertiser Index

AAPC—American Association of Paging Carriers Paging & Wireless Network Planners LLC
CRS—Critical Response Systems Preferred Wireless
CVC Paging Prism Paging
Daviscomms USA Raven Systems
Easy Solutions 
GTES—Global Technical Engineering Solutions Ron Mercer
Hark Systems Sun Telecom
HMCE, Inc. Swissphone
InfoRad, Inc.    TAPS—Texas Association of Paging Services
Ira Wiesenfeld UCOM Paging
Minilec Service, Inc. Unication USA
Nighthawk Systems, Inc. United Communications Corp.
Northeast Paging WiPath Communications
NOTIFYall Zetron Inc.
Outr.net  

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UNICATION USA

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unication Is It Possible To
Improve On The
Alpha GOLD?

YES ! — HERE IS THE NEW ALPHA LEGEND/ELEGANT

three colors
  • Greater SPL (louder alert audio)
  • Increased cap codes:
    • Elegant = 8 (32 Functional Addresses)
    • Legend = 16 (64 functional Addresses)
  • 16 Alert Tone Options
  • New Vibrate Alerting Options
  • Selectable Alert per Functional Address
  • Simultaneous Vibrate+Alert feature (just like cell phones)
  • On/Off Duty—allows User to determine which Functional Addresses they want to be alerted on
  • Wide Band and Narrow Band

Unication USA 817-303-9320 sales@unication.com

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Cellphone industry eyes charger power savings

Wed Nov 19, 2008 5:19am EST

cellphone HELSINKI (Reuters) — The world's top five cellphone makers launched on Wednesday a common energy rating system for chargers, making it easier for consumers to compare and choose the ones consuming the least energy, Nokia said.

The new rating system is a cellphone industry response to heavy criticism from environmentalists. The industry has become the world's top consumer electronics business by volume.

The new ratings system covers all chargers currently sold by Nokia, Samsung, Sony Ericsson, Motorola and LG Electronics, and ranges from five stars for the most efficient chargers down to zero stars for the ones consuming the most energy.

If left plugged into the socket, chargers continue to use electricity even if the phone is disconnected. Nokia said around two-thirds of the electricity used by mobile phones is wasted this way.

"If the more than three billion people owning mobile devices today switched to a four- or five-star charger, this could save the same amount of energy each year as produced by two medium sized power plants," Nokia said in a statement.

The world's top four charger makers include Flextronics, China's BYD Co, Emerson Group and Finnish Salcomp.

"This should be positive for us," Salcomp Chief Executive Markku Hangasjarvi told Reuters. "Such chargers are more difficult to produce, their average selling price is higher and they demand special know-how."

(Reporting by Tarmo Virki; Editing by Sharon Lindores)

Source: Reuters

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RAVEN SYSTEMS

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NEW!
BREAKTHROUGH PRODUCTS FOR
MASS NOTIFICATION
shooting alert

The new RAVENAlert answers the need for a fast, intelligent, and dependable indoor alerting device. Features include:

  • High volume audible alert.
  • Large backlit screen.
  • Clear voice via new text to speech technology.
  • Compact Size. 5.5 X 5 inches
  • Easy wall mount or sits upright on any flat surface
  • Battery or line powered
  • Vast grouping capability
  • FLEX or POCSAG in all frequency bands
  • UL Listed
siren

COMPLETE ALERTING FOR:

Municipalities
Universities
Public Schools
Industrial Facilities
Military Bases
Fire Departments

The new RAVEN-500 series of high decibel alerting products allows for dynamic alerting and voice messaging for indoor and outdoor areas. Perfect for athletic fields, indoor gymnasiums, large retail stores and outdoor common areas.

RAVEN PRODUCTS AND SOFTWARE + YOUR AIRTIME = NEW OPPORTUNITY

raven logo

Phone: 623-582-4592
E-mail: manduri@ravensys.com
WEB: www.ravensys.com

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Review: BlackBerry Storm 9500

Quad-band touchscreen smartphone aims to take on the iPhone, and - to a certain extent - succeeds

by Rosemary Hattersley and Mark Hattersley, macworld.co.uk

Editor's Note: The following article is reprinted from Macworld UK. Visit Macworld U.K.'s blog page for the latest Mac news from across the Atlantic.

It’s been nearly two years since Steve Jobs first demonstrated the iPhone, a move that shocked the mobile phone industry. The iPhone wasn't just a “bit better” but a completely different approach. In the 18 months that the iPhone, and then the iPhone 3G have been on sale we honestly couldn't even consider another phone; now we have two to look at. The first is this one, RIM’s Vodafone (the second is the T-Mobile G1, or Google phone as it’s better known).

Is it us or has the smartphone market just got a little bit crowded?

Of course, competition is a great thing because it means more choice for us all, and with more choice you’re more likely to get the sort of features you want. It’s also more likely to put the pressure on everybody to continuously improve, rather than stagnate… so we welcome the BlackBerry Storm 9500 with open arms. This is the first mobile phone we’ve seen that we would seriously consider buying instead of an iPhone 3G.

What’s great about the BlackBerry Storm 9500 (and to an extent the T-Mobile G1) is that it’s not an “iClone.” Although it sports a large touchscreen display, and it’s clearly RIM’s answer to the iPhone (not to mention the phone that RIM hopes will claw back market share), it hasn't simply copied the iPhone blueprint. Instead, RIM has taken everything that’s good about previous BlackBerry phones, and made a full-on touchscreen model.

The BlackBerry Storm is something of a departure for RIM, and not just because it’s the first touchscreen BlackBerry. It’s also a handset that has been jointly designed by its customers - the mobile phone operators Verizon and Vodafone. Unlike most other mobile phones, which launch initially on one mobile phone network but are later rolled out and offered by several, the BlackBerry Storm is completely tied in to these two carriers. In this sense it is more like Apple’s iPhone model, which is only available from O2 in the UK and AT&T in the U.S.

Read the original review at Macworld UK.

The 3G versus Wi-Fi issue

In some ways, this makes it easier for us to assess the Storm’s performance. Aside from the effectiveness of its) touchscreen, it will live or die based on its 3G mobile connectivity. Vodafone’s and Verizon’s are very good.

Of course, much depends upon the carrier’s provision in your particular area. You can check Verizon’s coverage for the BlackBerry Storm via its coverage locator. AT&T offers a similar coverage map.

Another consideration is Wi-Fi, or rather the lack of it on the BlackBerry Storm. This is a strange omission and one that we suspect comes from involving the carriers in the design stage. It turns out that having Wi-Fi on the iPhone is pretty handy, especially when you’re at home — although the promise of citywide Wi-Fi from services such as The Cloud haven’t lived up to our expectations.

Size, specifications and that “clickable” screen

The 5.5-ounce handset is physically larger and heavier than other BlackBerry phones. It has a brushed aluminum back with a rubber surround 3.25-inch transflective screen that dominates its front. By comparison, the iPhone weighs 4.7 ounces and its screen is 3.5 inches measured diagonally.

Unlike other phones, the Storm’s touchscreen is not just “touchable” but “clickable”, so to select an option or a specific area of a web page, you press down firmly - the entire screen clicks down a few millimeters. This means that the Storm has two levels of input (a touch and a click) which has been used to advanced the interface. Once you get used to pressing a bit harder than you would on other touchscreen devices, it becomes quite satisfying, but we did have to train ourselves to apply that extra pressure.

After using the BlackBerry Storm for a few days we are still unsure as to whether we actually prefer the click of the Storm to the touch of the iPhone. We are of the impression that it may well be a love-it-or-hate-it proposition.

The Storm’s onscreen icons are the large smart ones introduced on the BlackBerry Bold and are the ideal size for selecting with a thumb or finger. Typing on the Storm is wholly different experience than on previous BlackBerry smartphones, though - it’s also completely different to the iPhone.

blackberry storm
The BlackBerry Storm features large touch-screen buttons that glow when you touch, and are selected by pushing down on the clickable screen

Take a letter with the BlackBerry Storm’s keypad

When used in portrait or standard phone mode, you are presented with a two-character-per-key SureType layout. This is the same keyboard layout that was used on one of our all-time favorite mobile phones (pre-iPhone, of course), RIM’s BlackBerry Pearl. SureType is a very different approach to the one used on the iPhone. It has a two characters-per-key approach, but is pretty good at divining what you are attempting to input and suggesting words, but far too often we found it didn’t recognise which of the two keys we wanted—not so useful when entering names or other character strings that aren't listed in a standard dictionary. However, you can backspace and press the button again, and it picks the other letter. SureType’s a love-or-loathe affair, but it’s served BlackBerry well over the years and we prefer to see this approach than a ham-fisted attempt to copy Apple’s smart predictive text functionality.

Although RIM assured us that the glowing blue halo that appears around your finger to confirm that you’ve pressed the intended button means users will be able to type confidently on the Storm, in practice, we found entering text using the SureType keypad a clunky process.

It’s far more effective to turn the Storm on its side and enter characters using the more familiar Qwerty layout. For some insanely odd reason the iPhone still won’t let you compose emails with the horizontal QWERTY keypad, instead that’s limited to entering Web URLs. You shouldn't underestimate the advantage that a horizontal QWERTY keypad offered by the BlackBerry Storm has over the stubby vertical keypad offered on the iPhone.

As with the iPhone, the Storm contains an accelerometer that automatically reformats the onscreen display when you switch orientation, so you don’t need to invoke any special menu option to bring this up - just turn the Storm sideways whenever you want to compose an email or text message. Given that Dataviz’s Word To Go, Sheet To Go and Slideshow to Go come preloaded and can be used to open, edit and resave documents on the Storm, before sending them as attachments over email, it’s important that text entry is efficient and accurate.

Making calls and keeping contacts

The other area it’s vital that the Storm gets right is, of course, basic phone and contact features. Here, as ever, the BlackBerry really shines. You can import contacts, synchronize them, add them on the fly and associate ringtones and photos as well as email addresses and search for them. Four Web addresses, three locations with fax, page and phone numbers, plus notes on each contact can all be added.

The voice-dialer feature hooks into this too and can be initiated via the silver hardware button on the Storm’s left-hand side. There’s a large microphone above the BlackBerry branding at the top of the screen. Audio output from the speaker is pretty loud too. Calls we made were clear and remain central to the Storm’s setup: pressing the green phone handset icon takes you straight to a keypad, with the address book and call log listed as options above it.

The audio feature can also be used to record voice notes to yourself (if you prefer these to creating Task lists - both options on the main menu). SMS and MMS share an icon but, again, are default options on the Storm’s main screen. As with email, you can compose messages and send attachments - whenever you take a photo using the Storm’s 3.2-megapixel camera, you are given the option to send it as an MMS - something that Apple resolutely refuses to put on the iPhone 3G. Although we still maintain that sending pictures via email is a better option, the fact that MMS is widely used by the non-smartphone owning public makes it a welcome feature addition.

blackberry storm
The BlackBerry Storm sports a regular earphone socket and a 3.2megapixel camera

And while we’re on the subject of welcome features that users are clamoring for, let’s not overlook (cue fanfare) cut-and-paste. BlackBerry has shown Apple how it’s done, by using the same multi-touch technology used in the iPhone 3G. Here’s how it works: you put one finger at the start of what you want to copy, and one finger at the end to highlight text; then press the Menu button to select ‘cut’ or ‘copy’. Now, this is a feature that we haven’t really felt the need for but the Macworld readership has being quite vocal about the lack of cut-and-paste on the iPhone. RIM’s solution doesn't work well enough for us because it is fiddly beyond belief (“using this would drive you mad,” said one of our testers). But in the absence of anything better from Apple this is an area where RIM scores a point, just.

One thing we’d like to point out is that RIM is claiming multi-touch on the BlackBerry Storm because of this function, but don’t be fooled into thinking that the Storm has the same kind of pinch to zoom multi-touch feature from the iPhone. The multi-touch seems to only apply to the cut-and-paste.

Watching photos and video, and browsing the Web

The camera - a step up from previous BlackBerry handsets and the iPhone 3G - has both a zoom and a flash. The zoom is digital, though, so it’s not really zooming in (just making the picture smaller). We also like the fact that you can rename files on the fly and instantly send them to a contact. Again, this isn’t the first BlackBerry with this facility, but it’s worth having.

What’s different about using the camera is that the zoom must be operated using the hardware volume keys on the right-hand edge of the handset. However, you can zoom in incrementally with quite a lot of control and the sensor is able to work out which is the main subject of your shot and optimise its operations around this. Taking a snap isn’t an instantaneous process, however.

Deep down neither the BlackBerry Storm or the iPhone 3G are good cameraphones. If you want a snapshot cameraphone, and pictures are more important than email or Web access, try a Sony Cyber-shot instead.

blackberry storm
Like the iPhone 3G, the BlackBerry Storms large touch-screen makes it an effective video player

Video is worth trying too. The excellent vibrant and detailed screen lends itself to video playback - the sample videos we were given to test this feature were glamorous film trailers, but we activated the YouTube application and imported some footage of our own to see how a more average video clip would look. The fairly ropey wildlife clip we tried was full of artifacts, but we ran the clip on the Storm alongside the T-Mobile Android G1 and was noticeably brighter on the Storm. Part of this may well be because the Storm has a glass screen rather than a plastic one (as on the G1), but we know which we’d sooner use to view video.

When it comes to Web access, the fact that the Storm is a 3G handset really comes into play. The browser offered us Mobile versions of major websites, but we had no trouble viewing content on the non-optimised Macworld UK Web site. To zoom in to items you can double-tap the area in question, or you can use the onscreen magnifier icons to zoom in and out (unlike the iPhone there is no pinch-to-zoom feature). You can also slide a finger across the screen to scroll around.

While not quite as accomplished or as accurate as the Web browser on the iPhone, it is easily the best BlackBerry web browsing experience so far and a huge leap forward for existing BB customers who have been frustrated about this key aspect. If you’ve got a non-3G BlackBerry phone and wondering whether to upgrade, the data connection and browsing experience alone should convince you to do so. Whether we’d move from an iPhone 3G to a BlackBerry though is another matter. We still think the iPhone 3G is the best way to access the Web from a mobile device.

Syncing a BlackBerry Storm to a Mac

Mac owners can rejoice because venerable syncing company, Mark/Space has already added support for the BlackBerry Storm. You will need to purchase Mark/Space’s Missing Sync for BlackBerry application, which at $40 is worth every single penny.

One of our key criticisms of the BlackBerry Bold was that RIM hadn't supported the Mac and hadn't worked with other providers to enable Mac support on day one. Our guess is that because Mark/Space has now managed to add support for the BlackBerry Bold (a 9000 model) it has also been able to add support for the BlackBerry Storm (a 9500 model). Either way, this means that the Storm is a viable option for Mac owners.

mark space app
Mark/Space’s Missing Sync for BlackBerry ensures that you can get all your Mac’s information and media onto the smartphone

The Missing Sync for Blackberry enables you to sync Calendars, Contacts, Music, Notes, Photos and Tasks, plus specified Folders.

We wouldn't recommend spending much money listening to songs on the BlackBerry Storm, however - at least not without dumping the nasty plastic earphones it comes with. We found these painful to wear even with their protective muffling. The Storm has the same 3.5mm standard headphone jack you get on the iPhone, so any earphones that are compatible with this will also fit into the Storm’s headphone socket.

Having made the switch, you'll find the Storm’s media manager a pleasure to use. The quality of the two sample songs we downloaded was every bit as good as that of the album we had transferred from our PC. Had we built up a large collection of music, we could use the search to scoot through tracks, while a playlist manager allowed us to instantly add a song to an existing playlist or create a new one.

One thing of note is that like all non-Apple music players, the BlackBerry Storm won’t play music bought from the iTunes music store that is protected by FairPlay DRM (although iTunes Plus tracks are DRM-free format, and these will play just fine).

Downloading and installing applications

In addition to the features we’ve covered so far, the Storm comes with some fairly standard pre-installed applications include Tasks, Calculator, a Video Camera, a Password Keeper, a Clock and a Saved Messages folder. That’s far from all there is, however.

You might be forgiven for thinking that Apple’s App Store is a whole new way of tricking out your smartphone. In fact, PDAs, Palms and BlackBerry handsets have had their own, sizable ecosystem of software vendors and shareware creators for many moons. However, mindful of how well Apple’s add-ons have gone down, RIM has centralised this function and made it prominent in the application list, with its own brash icon.

The Application Center is where you head if you want to add extras to your BlackBerry Storm. Unsurprisingly (given their popularity) these include Flickr, Facebook, YouTube, Yahoo Messenger, Windows Live Messenger and so on. To install one, you need simply to click its icon, accept the terms and conditions about it being at your own risk if you knowing install third-party applications, and you’re all set.

Mind you, the range of applications currently available is a far cry from the breadth and depth of those on the Apple store. The Application Center only has a few apps approved by RIM and isn’t open to general developers in the same way that Apples App Store is, it will be around six months before the Application Center starts to open up in the same way.

A final point about reliability

One final point we’d like to make is with regards to reliability. It is fair to say that over the last year Apple’s hard-earned reputation for making reliable devices has diminished somewhat. Highly publicised troubles over MobileMe, the iPhone 3G reception and iPhone applications crashing (both third-party apps, which is understandable, and Apple’s own apps, which is less forgivable) have taken their toll on our patience.

We only had one problem with the BlackBerry Storm, and that was when we thought it had crashed after installing over 1,000 new contacts and launching the voice tool. It turns out it just made it think for a while (two or three minutes).

It may be that because we’ve had 18 months to test the iPhone, and only a few days to test the BlackBerry Storm that direct comparisons regarding reliability are unfair, a more long-term test will bring any issues to light. Although it’s equally fair to say that RIM didn’t beat Microsoft in the enterprise market by creating unreliable products. RIM’s earned its reputation for reliability in the business market, Apple has yet to get its stripes in this area.

Apple showed with Mac OS X 10.5 Leopard that it is capable of quickly and quietly fixing problems, a trick that Microsoft would do well to learn, and it is possible that the next iPhone software update (due any day now) will help the iPhone become a more stable platform. And behind the scenes fixes to MobileMe will help this service improve to a level that lives up to Apple’s “enterprise for the rest of us” claim.

It was perhaps, therefore, just bad timing that the iPhone 3G we were testing against the BlackBerry Storm choose today of all days to lose all of its MobileMe contacts. This is the third time we’ve encountered this particular problem since MobileMe launched. It served as a reminder to us that despite being an amazing device to use, the iPhone has suffered from technical problems that may be unforgivable in an enterprise environment.

Macworld’s buying advice

While the BlackBerry Storm is by no means the perfect smartphone, there are many aspects of it we admire. The clickable touchscreen works very well - we liked the fact you need to apply definite pressure to initiate a command or enter a character. It also helps distinguish this handset from the iPhone and the expanding pack of “iClone” touchscreen devices out there. The web browsing experience is vastly improved too; for the first time, you can confidently enter a web address and view it properly, as its designers intended, and can navigate its structure as you would if accessing it from a PC. The contact management and synchronisation tools are rock solid, as we’ve come to expect, and we can’t fault the BlackBerry Storm’s phone features either. In these two respects, it shows up the iPhone’s shortcomings as a straight communication handset. Even so, we think the iPhone has the edge when it comes to touch-sensitive text entry functions. In the end, which device you choose will probably come down to whether you want a business smartphone with some compelling entertainment features and a strong Web browser, or a consumer device that serves up an amazing Web and email experience alongside iTunes content.

Mark Hattersley is editor in chief of Macworld UK. Rosemary Hattersley is deputy editor of PC Advisor, the UK edition of PC World.

Source: Macworld

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gtes logo gtes logo
GLOBAL TECHNICAL ENGINEERING SOLUTIONS

YOUR SERVICES PARTNER FOR GLENAYRE™ PAGING EQUIPMENT
GL3000 Paging Terminals - C2000 Transmitter Controllers
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   Sales Support - Debbie Schlipman
  E-mail: Debbie.schlipman@gtesinc.com
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sun telecom logo

ONLY THE BEST

sun st800

ST800

POCSAG and FLEX

ST800, Sun Telecom's Best Selling Numeric Pager. Built for today's life style, the ST800 is rugged yet stylish and blends well with all day-to-day activities.

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CONTACT:
Michelle Choi
Director of Sales & Operations
Sun Telecom International, Inc.
Telephone: 678-541-0441
Fax: 678-541-0442
michelle.choi@suntelecom.com

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flex logo FLEX is a registered trademark of Motorola Inc.

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M2M logo The Annual M2M 100
Named by M2M Magazine

Carol Stream, Ill.—Today, M2M magazine revealed the companies named to the 2009 M2M 100. Published for the fifth time, this annual directory recognizes the leading technology providers in the machine-to-machine industry.

Acting as a snapshot of the companies currently leading the way in the machine-to-machine technology marketplace, the M2M 100 provides key insight into the M2M industry and how it appears today.

The 2009 M2M 100 provides evidence that the M2M marketplace is beginning to stabilize and thrive in its environment. This year 87 companies remained on the list from the previous year, up from 79 companies in 2008. This remarkable retention rate also couples with a five-year low in M&As (merger and acquisitions). The height of M&A activity was in 2006 when 32 mergers and acquisitions were announced, while the industry saw that number cut in half with just 16 occurring in 2008.

"The M2M 100 gives industry stakeholders a look at what companies are providing the best-of-the-best of what machine-to-machine technology has to offer," said Mike Carrozzo, chief editor of M2M. "These are the companies that provide the cutting-edge technology that's enhancing the practices of businesses in which M2M is deployed."

The M2M 100 is compiled from a list of more than 300 companies gathered from various sources. The editorial team at M2M magazine, along with its editorial advisory board, researches and analyzes the collected data, deciding which 100 companies will be named. Some of the criteria for selection include strength and number of customer references establishment in the market growth potential and active involvement in and support for the M2M community.

The companies listed on the M2M 100 this year are as follows:
Accenture Ltd. Millennial Net Inc.
Aeris Communications Inc. Mobile Electron
Airbiquity Moblize, AKM Enterprise Inc.
Arcom The Morey Corp.
Astrata Group Motorola Inc.
AT&ampT Inc. Moxa Inc.
Atos Origin SA Multi-Tech Systems Inc.
Augusta Systems Inc. MWA Intelligence Inc.
AVIDwireless NexAira Inc.
Axeda Corp. Numerex Corp.
Blue Tree Wireless Data Inc. Omnilink Systems Inc.
CalAmp Corp. Orange SA
CETECOM Inc. Orbcomm Inc.
Cinterion Wireless Modules Pedigree Technologies
Comtech M2M Ltd. Perle Systems Inc.
Comtrol Corp. Precidia Technologies
Connect One Semiconductors Inc. Qualcomm Inc.
Coronis Systems Inc. Questra Corp.
CriticalWireless Corp. RACO Wireless
Crossbow Technology Inc. RF Code Inc.
CrossBridge Solutions RF Monolithics Inc.
DataOnline LLC Rogers Business Solutions
DataRemote Inc. Savi Technology Inc.
Digi Intl. Inc. Sena Technologies Inc.
DPAC Technologies Inc. Sensicast Systems Inc.
Dust Networks Inc. Sensorlogic
Echelon Corp. 7Layers Inc.
eDevice Sierra Wireless Inc.
ei3 Corp. SIMCom Ltd.
Eka Systems Inc. Simple Com Tools LLC
Ember Corp. SkyTel
EMRT Sprint Nextel Corp.
Enfora Inc. Telefónica O2
Esprida Corp. Telenor
General Electric Co. Telit Wireless Solutions Inc.
GreenPeak Technologies Telular Corp.
Hetrogenous Inc. Telus Mobility
Honeywell Intl. Inc. Tendril Networks Inc.
IBM Corp. Texas Instruments Inc.
iMetrik Solutions Inc. T-Mobile USA Inc.
Iridium Satellite LLC Tridium
Itron Inc. V2Com
Janus Remote Communications Verizon Wireless
Jasper Wireless Inc. Vianet Group PLC
KORE Telematics Vodafone Group PLC
Kyocera Wireless Corp. Wavecom SA
Laird Technologies Inc. WebTech Wireless Inc.
Lantronix Inc. WinSystems Inc.
M2M Data Corporation Wyless Group
MeshNetics Your Voice SpA

"As we witness the stabilization of the M2M space, we are experiencing the powerful impact of machine-to-machine technology across the globe," said Peggy Smedley, editorial director of M2M magazine. "The companies appearing on the M2M 100 this year represent the foundation of the M2M community, demonstrating how this industry is truly taking shape."

To view full company listings and receive your copy of the 2009 M2M Sourcebook, please visit www.specialtypub.com/m2m/sourcebook/subscribe.asp to place an order.

To learn more about these companies and their customers, please join us at M2M Connected World in June 2009. Click here to visit the conference Website.

About M2M Magazine
Connecting people, devices, and systems, M2M magazine is dedicated to the machine-to-machine communication market. With the goal of helping companies uncover ways to reduce costs and automate processes by networking their assets, M2M magazine helps companies turn data into actionable information. Visit M2M magazine on the Web at www.m2mmag.com to learn more.

####

Contact:
Michelle Mayer, Publicist
mmayer@m2mmag.com
+1-630-933-0844 ext. 246

Source: M2M magazine

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SWISSPHONE

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swissphone

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Motorola’s Fallen And It Can’t Get Up

November 19, 2008, 1:18 pm
Posted by Eric Savitz

For Motorola (MOT), the darkest days may still lie ahead.

Tero Kuittinen, an analyst with Global Crown Capital, this morning repeated his Underweight rating on Motorola, and cut his price target on the shares to $2.50, from $3.50. He thinks the company will miss its Q4 guidance, and fall short of the 2009 consensus “by a wide margin.” In short, Kuittinen contends that “Motorola is now on the verge of losing its status as a global handset brand.”

Kuittinen says that recent discussions with AT&T (T) and Verizon (VZ) “imply a clear slowdown in sales, just as the level of U.S. competition is vaulting to a new level with the launches of LG Incite, Samsung Eternity and other appealing and conspicuously cheap November debuts.”

He says that AT&T is “moving away from Motorola as fast as it can,” and that the “quadruple punch” of new models from LG, Samsung, Apple and Research in Motion is “devastating to Motorola because the pricing of these phones is extremely aggressive.”

He asserts that “the U.S. is fast becoming a nation of smartphone users…and that Motorola is likely suffer significant market share losses in the U.S. because it has the weakest smartphone product line out of all the competition.”

Kuittinen contends that Q4 results will be hurt by excess channel inventory; he says carriers are trimming their inventory of Motorola phones in expectations of an unseasonably weak Q4. “As a result,” he says, “we are very concerned that Motorola’s situation could deteriorate much faster than projected by Wall Street.” He thinks the company could see units drop to 21.5 million in Q4 and 18 million in Q1, from 25.4 million in Q3, and 28 million in Q2, “dangerous levels for a company with a bloated global sales, marketing and production machinery.”

And if you think there is an M&A rescue coming, guess again: as Kuittinen notes, that is not likely in the current credit environment. He thinks Motorola over the next few quarters could be forced to undertake “a radical restructuring, possibly marking the end of Motorola as a global brand.”

MOT today is down 29 cents, or 7.4%, to $3.61.

Source: Tech Trader Daily

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PRISM PAGING

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CRITICAL RESPONSE SYSTEMS

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Critical Response Systems

Over 70% of first responders are volunteers
Without an alert, interoperability means nothing.

Get the Alert.

M1501 Acknowledgent Pager

With the M1501 Acknowledgement Pager and a SPARKGAP wireless data system, you know when your volunteers have been alerted, when they’ve read the message, and how they’re going to respond – all in the first minutes of an event. Only the M1501 delivers what agencies need – reliable, rugged, secure alerting with acknowledgement.

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  • Programming/Charging Base
  • Secondary Features Supporting Public Safety and Healthcare

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zetron

The Best in Paging Is Also the Biggest!

zetron

Zetron’s Model 2700:
Our largest-capacity paging terminal.

  • Supports over 1,000,000 subscribers.
  • Fully redundant design features RAID-1-mirrored, hot-removable disk drives.
  • Supports remote access to Windows®-based user-management software.
  • Supports E1 trunks, T1 trunks, analog trunks, and dial-up modems.
  • Includes extensive voice-messaging features.
  • Provides Ethernet interface for e-mail and paging over the Internet.
  • Provides an ideal replacement for Unipage or Glenayre™ systems.
  • When used with the Model 600/620 Wireless Data Manager, a simulcast network can be connected to the Model 2700 over Ethernet links.

Contact Zetron today to discuss your paging needs.

zetron
Zetron, Inc.
P.O. Box 97004
Redmond, WA 98073-9704 USA
Phone: 425-820-6363
Fax: 425-820-7031
E-mail: zetron@zetron.com
Web: www.zetron.com

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SATELLITE CONTROL FOR PAGING SYSTEMS

$500.00 FLAT RATE

TAPS—Texas Association of Paging Services is looking for partners on 152.480 MHz. Our association currently uses Echostar, formerly Spacecom, for distribution of our data and a large percentage of our members use the satellite to key their TXs. We have a CommOneSystems Gateway at the uplink in Chicago with a back-up running 24/7. Our paging coverage area on 152.480 MHz currently encompasses Texas, Oklahoma, New Mexico, Louisiana, and Kansas. The TAPS paging coverage is available to members of our Network on 152.480 MHz for $.005 a transmitter (per capcode per month), broken down by state or regions of states and members receive a credit towards their bill for each transmitter which they provide to our coverage. Members are able to use the satellite for their own use If you are on 152.480 MHz or just need a satellite for keying your own TXs on your frequency we have the solution for you.

TAPS will provide the gateways in Chicago, with Internet backbone and bandwidth on our satellite channel for $ 500.00 (for your system) a month.

Contact Ted Gaetjen @ 1-800-460-7243 or tedasap@asapchoice.com left arrow CLICK TO E-MAIL

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iPhone Now the #1 Device Worldwide According to AdMob October 2008 Metrics Report

AdMob Reached More Than 4.5 Million iPhones in October 2008, 1 Out of Every 3 on the Market

Last update: 12:00 a.m. EST Nov. 19, 2008

SAN MATEO, Calif. & LONDON, Nov 19, 2008 (BUSINESS WIRE) -- AdMob, the world's largest mobile advertising marketplace, today announced the iPhone is now the #1 device worldwide, displacing the Motorola RAZR, and in a regional feature focus highlighted traffic from Latin America and the Caribbean has more than doubled in the last year in the October 2008 AdMob Mobile Metrics Report. The iPhone experienced strong traffic worldwide to become the #1 device, with 37 percent of requests coming from outside of the US.

The iPhone experienced particularly explosive growth across AdMob's network after the company launched its unique ad units for iPhone sites and applications in July 2008. There are currently more than 400 applications and sites in the AdMob's iPhone Network. In October 2008, AdMob reached more than 4.5 million iPhones, 1 out of every 3 on the market.*

Other highlights from the October 2008 report:

  • 17 percent of iPhone requests came from Western Europe and 8 percent from Asia. Top markets worldwide include the US, UK, France, Germany, Italy, Japan, Singapore, and Switzerland.
  • In the US the iPhone is the #2 device behind the Motorola RAZR and in the UK it is the #3 device, behind the Nokia N95 and Sony Ericsson K800i.
  • Traffic from Latin America and the Caribbean doubled in the past 12 months to 109 million requests in October 2008. The fastest growing countries in the region include Puerto Rico, Guyana, Costa Rica, Brazil, and Mexico.
  • Motorola, Nokia, and Sony Ericsson all have more than 20 percent market share in Latin America and are leaders in different markets. The Motorola RAZR is the top device in the market, followed by the iPhone.
  • Worldwide requests grew 13.8 percent month over month to 5.8 billion. US requests grew 7.9 percent to 2.2 billion and UK requests grew 16.0 percent.
  • Sony Ericsson passed Motorola to become the #2 handset manufacturer worldwide. Apple jumped ahead of LG and RIM to become the #5 handset manufacturer worldwide.
  • The top 10 devices worldwide, in order, are the Apple iPhone, Motorola RAZR V3, Nokia N70, Motorola KRZR K1c, Motorola W385, Nokia 6300, Nokia 3110c, Nokia N73, Motorola Z6m, and RIM BlackBerry 8300.

The full October 2008 report with additional details and all previous reports are available for free download at: http://www.admob.com/metrics.

AdMob stores and analyzes handset and operator data from every ad request in its network to optimize ad serving. Each month, the Mobile Metrics Report aggregates this data to provide insights into major trends in the mobile ecosystem.

About AdMob

AdMob is the world's largest and highest quality mobile advertising marketplace, serving more than 5.0 billion mobile banner and text ads per month. Incorporated in April 2006, AdMob allows advertisers to reach their customers on the mobile Web and enables publishers to increase the value of their mobile sites. AdMob makes it easy for publishers to monetize their mobile traffic and for advertisers to target and reach customers on the mobile Web in more than 160 countries.

AdMob has been named a 2008 Technology Pioneer by the World Economic Forum, one of Wired.com's 2008 Companies to Watch, and VentureBeat's Mobilebeat 2008 Best Overall Mobile Startup / Best Mobile Infrastructure Company. To learn more about AdMob, visit www.admob.com.

*AdMob can determine an individual iPhone by a unique identifier that is composed of various hardware properties such as the device serial number. This identifier is guaranteed to be unique for every device.

Source: MarketWatch

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DAVISCOMMS USA

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www.daviscommsusa.com

Contract Manufacturing Services
We offer full product support (ODM/OEM) including:

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Services vary from Board Level to complete “Turn Key”
Production Services based on outsourcing needs.

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Daviscomms – Product Examples

Manufacturer of the Bravo Pager Line and TMR Telemetry Modules

For information call 480-515-2344 or visit our website
www.daviscommsusa.com
Email addresses are posted there!

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Emergency Communications Systems: 5 Do's and 5 Don'ts

By Bill Grubner Jr.
CRM Buyer
11/18/08 4:00 AM PT

When an emergency strikes it's already too late to determine whether your municipal systems are able to handle the massive communication needs of responders and citizens. Bill Grubner Jr. of Genesys Lab suggests five best practices and five mistakes to avoid in preparing your communications systems for the worst.

What mistakes will cause emergency communication systems to undergo excessive stress or possibly fail in a disaster, and what steps should be taken to improve performance?

One of the biggest challenges for emergency communication centers is the wide range of situations that require responses -- including man-made emergencies such as power outages, terrorist attacks, gunshots, toxic fumes and epidemics, as well as natural disasters such as fires, tornadoes, floods, hurricanes and earthquakes. Many of the best-known examples, such as Hurricane Katrina, required multiple waves of response that spanned months.

When an emergency occurs, a wide variety of federal, state and local agencies must respond.

While the first response to a disaster typically falls on local emergency services, many emergencies require the services of multiple agencies, such as help from nearby municipalities, the state and volunteer agencies. Sometimes responses extend beyond government entities, to private partners or contractors. At other times, the need is more focused and localized, such as an event impacting only a single school or university.

The ability to respond quickly and effectively is critical to all organizations, but government agencies have particular challenges. They are faced with extremely high expectations for a rapid response. Given the right tools and technologies, government agencies can meet and even exceed those expectations.

This article outlines five of the most common mistakes and best best practices agencies make in emergency communication. It is important to leverage technology for both inbound and outbound citizen and constituent communication, to improve the performance of the entire emergency communication system and free up resources where they can be used most effectively.

What is Emergency Response Communications?

Emergency response communications consists of a complex set of tactical and logistical systems that enable effective emergency response management.

While many forms of communications are used during emergencies, from public address systems to walkie-talkies and radios, our goal is to provide insight on how to best leverage and optimize the most frequently used channels, such as the phone, Web, SMS/text messaging, e-mail and other large-scale communication channels.

Emergency communications systems provide the ability to inform citizens and responders during an emergency and serve as a mission critical element of any emergency response plan. Increasingly, agencies are now relying on contact centers to perform these tasks, as the number of communications channels and touch points expand to include any channel to receive, access and exchange voice, text, visual and multimedia data with one another on demand and in real time.

In fact, one of the most critical issues in developing an emergency response plan for government is determining how best to design an emergency communication system. The top systems are able to notify and communicate with a diverse base of citizens in a consistent and cohesive manner. But many emergency and disaster plans have not sufficiently anticipated and planned for the scale and diversity of how technology will be used in a crunch. As a result, they are limited to one or two channels of communication, which may or may not be integrated, and that can lead to bottlenecks during emergencies.

Five Frequent Mistakes

For many agencies, emergency response communications is a work in progress, as changes in technology and the response environment require the most sophisticated systems. Even those with time-tested systems in place fall into traps. What are some of the most common mistakes agencies make, and how can they be avoided?

1. Don't underestimate the need for ongoing communication. By their nature, emergency responses place most of the emphasis on the first wave of response, when time is critical. While that approach is absolutely necessary, especially for first responders, it sometimes creates an environment in which ongoing communication is under-resourced. For example, when Hurricane Ike recently ravaged Texas and caused 1 million people to flee, the biggest initial concern was evacuation, but in some areas, Ike turned out to be less destructive than originally thought. Once it became apparent that it was safe to return, the communications needs shifted to a second wave of information about which areas were safe to return to and status updates on power, roads and services.

Moreover, each emergency may contain its own set of unique information waves. For example, in Hurricane Ike, one unexpected communication need was to direct a series of specific messages that the federal government had decided to impose a "hurricane amnesty" for the state's estimated 1.6 million unauthorized immigrants, because many were reluctant to leave or to work with emergency workers out of fear of being deported. Under the circumstances, the federal government determined to place greater importance on safety than on immigration law enforcement, and directed several waves of communication toward this audience. Multiple, initial messages were sent out proactively to convince everyone to evacuate, and after the hurricane subsided, additional messages were needed to reassure people that it was alright to return and to encourage them to work together with safety and recovery workers.

While immigration was an unusual hot-button issue in the middle of a natural disaster, it is not uncommon to have multiple audiences that need tailored messaging and multiple communications, sometimes in more than one language. Also, when a citizen receives an initial message, it will spark a "return wave" of inbound requests for information. In addition, most emergencies will require several waves of status updates.

2. Don't allow inbound demand to overwhelm both live and automated systems. Although typically agencies try to divert traffic from live assistance to self-service during emergencies, peak demand is difficult to manage. At peak capacity, demand can quickly overwhelm even multiple systems. A major emergency too often overloads the local authority's response system in a matter of minutes or hours. Avoiding this requires an enhanced response management structure that not only diverts from live service to automated systems, but also load balances among multiple systems or sites. In reality, many agencies will allow themselves to become reactive after the first wave and end up being inundated by incoming calls or requests that could have been handled through proactive outbound communication. Even automated voice systems can quickly become clogged due to too many phone calls, and it is difficult to add lines or ports unless the agency is using managed services, outsourcers or diverting overflow to other agencies. It is rare to find an agency that has done a good job of implementing such an overflow system.

3. Don't let the lack of unified systems lead to uncoordinated communication. Few agencies have yet created, or plan to invest in, a true multichannel capability to communicate with citizens. The challenge to having multiple independent communications channels is not only in balancing volume, but also in managing an agency's ability to identify and route inquiries to the right resource. For example, if the intent of a caller is known and they have a need that is not addressed in the automated system, it may be more appropriate to direct them to a live resource.

Most agencies also fail to create systems with the ability to target their notifications to the appropriate responder based on such factors as citizen needs and responder skills, location and availability. Unified systems typically need to leverage business rules to determine how acknowledgments from the responder are treated, and whether to keep trying to contact the same responder or to locate an alternate responder instead.

4. Don't fail to align systems with multiple agencies and response partners. When multiple agencies need to work together, their systems are often poorly integrated and ineffective. This results in duplication, chaos and misinformation as each system provides its own unique content.

In the state of New York, for example, until a recent effort to revamp the system, many municipalities and other entities in the state (such as public school systems) had independent, uncoordinated emergency notification systems in place. This complex set of systems can often overlap or provide redundant information. It is important to note that these are not always voice-based systems and can include multiple communication methods, such as e-mail, instant messaging, fax, pagers and SMS text. This interwoven morass of different systems is not only expensive to maintain, but can lead to uncoordinated or conflicting information — with potentially devastating results.

5. Don't make content overly complex. Complex content can lead to confusion and, ultimately, more inbound requests for assisted service. Whenever citizens are confused or cannot get the information they need, inbound phone calls will increase, and the system will undergo more stress.

Complexity in a voice self-service system, where the agency tries to address a large number of questions, can lead to too many prompts in an IVR, causing the citizen to "zero out" to speak to a live agent. In SMS text, avoid the use of unnecessary information, keep messages brief and comply with the 160 character limitation. Use direct, straightforward language and communicate all necessary actions. Try to tailor SMS alerts to the audience whenever possible, to avoid adding information that is not relevant to the target audience.

Five Best Practices

Advanced government organizations are leading the way by embracing new technologies, capabilities and ideas that improve emergency response communication. Here are a few of the best practices that are emerging:

1. Anticipate and pre-program content. While much of the challenge of each emergency is in delivering unique and timely content, a significant portion of the content programming can be done in advance to anticipate needs. For example, New York's State Emergency Management Office (NYSEMO) sought to develop a system called "NY-Alert" to align and rationalize its multiple systems. The agency spent 18 months developing a mass-dissemination portal that supports all the desired communication media, as well as 182 alert classifications, including alerts related to missing persons, road closures and other traffic issues, school safety and animal recovery.

Developing classes of content in advance can enable better use of proactive outbound systems, which will significantly alleviate the crush of inbound traffic during emergencies. The NYSEMO system was set up for voice, e-mail and outbound SMS. While such advance work will not eliminate the need to update for a specific emergency, it can go a long way toward making it easier to engage in proactive outbound communication.

2. Spread demand by leveraging virtualization and multiagency capabilities. Agencies that spread capacity across multiple agencies and facilities dramatically reduce peak load volumes. The advantages of such an approach are seen in the growing use of 3-1-1 systems. Bringing together multiple agencies helps streamline the emergency response process and funnel inquiries to a central source. This creates a more efficient framework than independent responses from multiple public and private sources. A survey found that nearly one-fifth (19.5 percent) of emergency response centers now rely on 3-1-1 to handle a large influx of calls.

For example, during Hurricanes Katrina and Rita, Houston 3-1-1 was able to effectively respond to more than 100,000 citizens in a five-day period without being overwhelmed. One of the keys to this approach has been the use of Internet telephony and IP technology, which make it possible for a single phone system to transfer calls over the Internet to multiple departments or agencies located anywhere. Such technology eliminates the need for independent phone systems and switches, none of which were able to communicate with each other.

3. Overestimate capacity needs. Emergency access demands inevitably lead to spikes in volume. Government organizations are well served to err on the high side of expectations rather than cutting it too fine when they estimate their capacity needs.

For example, in the NY-Alert system, they followed this best practice by stress testing the system at high levels. They tested the NY-Alert system with 24,000 telephone lines for two minutes, sending two million messages per second without any failures. The agency reported that its voice system could place up to 27,000 telephone calls within one minute. After that, the length of the message would determine capacity. The same system can send large volumes of e-mail messages — approximately 40,000 per minute. These volumes can be expanded, if necessary, by the addition of more servers. An agency that plans and tests at similarly high levels is unlikely to be overwhelmed during an emergency.

4. Incorporate multichannel capabilities. Five channels have emerged as the most important ones to support: e-mail, SMS text, voice self-service, live assisted service and proactive automated outbound calls. The advantage of an integrated multichannel approach is that it enables citizens to enter the system from a variety of touch points while still receiving consistent information and instruction. The agencies hoping to embrace best practices will also look beyond these core capabilities, to support fax, integrate with geographic information systems (GIS) and leverage graphics capabilities such as 3G phones or video.

5. Leverage emerging new resources. A variety of new resources are available that most agencies have not yet tapped into, but should. For example, the U.S. government is establishing a public-private partnership with commercial mobile service providers to transmit emergency text alerts to mobile phones. The Department of Homeland Security's (DHS) Federal Emergency Management Agency (FEMA) is acting as the agency that validates these emergency text notifications before they are sent to the commercial mobile service providers and then on to mobile phone subscribers. While government organizations need to continue to maintain their existing alert systems, they should also begin investigating how to participate in this new national commercial mobile alert system (CMAS). While CMAS will only transmit limited types of messages (which fall into three classifications: Presidential, imminent threat and child-abduction/Amber alerts), it represents a new resource to disseminate public alerts.

Another emerging set of resources are the community and social networking sites that can serve as a resource during emergencies. Although most organizations are not yet prepared to embrace them, they offer an important adjunct to existing systems. To reach younger people, agencies may soon want to consider how to incorporate blogs, community forums, peer discussions, or other Web 2.0 mechanisms as resources suitable for emergency communication. While many government agencies remain skeptical, it is clear that, for certain age groups, they are already an important resource.

While many agencies are much better prepared than they were only a few years ago, the majority are still looking to evolve their approach. It is an ongoing process, but each bit of progress is critical to ensuring a safer citizenry. ECT

Bill Grubner Jr. is manager of government emergency solutions for Genesys Labs, a developer of contact center software.

Source: CRMBuyer

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UNITED COMMUNICATIONS

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make your minitor II like new again

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before

Finally, Minitor II housings available
As low as $19.95
Pieces sold separately

Repair of Minitor II pagers
$45.00 per pager
$60.00 for repair and new housing with 90-day warranty

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United Communications Corp.
Serving the Emergency Service Market Since 1986
motorola paging 888-763-7550 Fax: 888-763-7549
62 Jason Court, St. Charles, MO 63304
www.uccwireless.com
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Miner Electronics keeps emergency communications lines open

BY LU ANN FRANKLIN
Times Correspondent
Sunday, November 16, 2008

During the 9/11 crisis, police and fire departments in New York City and Washington D.C. learned of the deadly consequences in communications breakdowns.

Now wireless communication between emergency responders throughout Indiana and Illinois operates on a network designed by Motorola. In Northwest Indiana and the south suburbs of Illinois, Motorola relies on Miner Electronics to install and maintain equipment and software to keep those lines of communication open.

Miner Electronics' association with two-way radios and Motorola began in 1954. By 1960, the founders, Harold E. Miner and his son Jack, decided the company should focus on the public safety and business applications for two-way radios. Today, Miner is a top-ranked provider of Motorola products and services and represents many of the cutting edge manufacturers of industrial and public safety electronic equipment in the world, owners there say.

Wireless technology goes beyond cell phones, Miner officials say.

"Wireless systems allow computers at Community Hospital, for example, to talk to computers at St. Mary Medical Center without a phone line," said Bill Dow, president of Miner Electronics in Munster and Joliet.

Wireless systems installed and maintained by Miner Electronics also connect police, fire departments and ambulance services via redundant dispatch centers located throughout the area. If one dispatch center goes down, another instantly picks up the response, Dow said.

Most of company's business involves selling, installing and maintaining equipment in emergency vehicles such as squad cars, ambulances and K-9 unit cars for police and sheriffs' departments from Lake, Porter and LaPorte counties in Indiana and the seven collar counties in Illinois, including Cook.

Miner's nationally certified technicians install such equipment as radios, light bars, sirens, dashboard cameras and computer equipment in emergency vehicles. They also install and update computer software.

The company also works with Illinois Homeland Security, the IRS and the DEA. Miner Electronics' 2,000 clients include area steel mills, railroads and utility companies, Dow said.

"Motorola has designated us the number one dealer in the U.S.," Dow said. "We are a Certified Service Center and won the Motostar 2008 Excellence Award."

Company name: Miner Electronics
Type of business: Installation, maintenance of wireless communication systems
When opened: 1948 in Hammond; 1980 in Munster
Location: 500 45th Ave., Munster; 2313 Oakleaf St., Joliet, Ill.
Phone: 219-924-1765 & 708-474-7720 in Munster; 815-846-3000 in Joliet
Owners: Joel Miner, chairman of the board; Bill Dow, president
Number of employees: 34 at two locations
Web site: www.minerelectronics.com

Source: The Times

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NEWS FLASH — SATELLITE FAILURES

  • January 11, 1997—Telstar 401 suffers a short in the satellite circuitry—TOTAL LOSS
  • May 19, 1998—Galaxy 4 control processor causes loss of fixed orbit—TOTAL LOSS
  • September 19, 2003—Telstar 4 suffers loss of its primary power bus—TOTAL LOSS
  • March 17, 2004—PAS-6 suffers loss of power—TOTAL LOSS
  • January 14, 2005—Intelsat 804 suffers electrical power system anomaly—TOTAL LOSS

DON’T WAIT FOR THE NEXT SATELLITE OUTAGE

Allow us to uplink your paging data to two separate satellites for complete redundancy! CVC owns and operates two separate earth stations and specializes in uplink services for paging carriers. Join our list of satisfied uplink customers.

  • Each earth station features hot standby redundancy
  • UPS and Generator back-up
  • Redundant TNPP Gateways
  • On shelf spares for all critical components
  • 24/7 staffing and support

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For inquires please call or e-mail Stephan Suker at 800-696-6474 or steves@cvcpaging.com left arrow

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NOTIFYall

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NOTIFYall Group Text Messaging Service delivers your text message to an unlimited number of cell phones, pagers, PDAs, or e-mail on any service, anywhere, anytime!

learn more

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NOTIFYall

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wipath header

Intelligent Solutions for Paging & Wireless Data

WiPath manufactures a wide range of highly unique and innovative hardware and software solutions in paging and mobile data for:

  • Emergency Mass Alert & Messaging
  • Emergency Services Communications
  • Utilities Job Management
  • Telemetry and Remote Switching
  • Fire House Automation
  • Load Shedding and Electrical Services Control

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PDT3000 Paging Data Terminal

pdt 2000 image

  • FLEX & POCSAG
  • Built-in POCSAG encoder
  • Huge capcode capacity
  • Parallel, 2 serial ports, 4 relays
  • Message & system monitoring

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Paging Controlled Moving Message LED Displays

welcom wipath

  • Variety of sizes
  • Indoor/outdoor
  • Integrated paging receiver

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PDR3000/PSR3000 Paging Data Receivers

paging data receiver

  • Highly programmable, off-air decoders
  • Message Logging & remote control
  • Multiple I/O combinations and capabilities
  • Network monitoring and alarm reporting

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Specialized Paging Solutions

paging data receiver

  • Emergency Mass Alerting
  • Remote telemetry switching & control
  • Fire station automation
  • PC interfacing and message management
  • Paging software and customized solutions
  • Message interception, filtering, redirection, printing & logging
  • Cross band repeating, paging coverage infill, store and forward
  • Alarm interfaces, satellite linking, IP transmitters, on-site systems

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Mobile Data Terminals & Two Way Wireless  Solutions

mobile data terminal
  • Fleet tracking, messaging, job processing, and field service management
  • Automatic vehicle location (AVL), GPS
  • CDMA, GPRS, ReFLEX, conventional, and trunked radio interfaces
radio interface

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Contact
Postal
Address:
WiPath Communications LLC
4845 Dumbbarton Court
Cumming, GA 30040
Street
Address:
4845 Dumbbarton Court
Cumming, GA 30040
Web site: www.wipath.com left arrow CLICK
E-mail: info@wipath.com left arrow CLICK
Phone: 770-844-6218
Fax: 770-844-6574
WiPath Communications

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Preferred Wireless
preferred logo
Equipment For Sale
Miscellaneous:
2 Aluminum Equipment racks
1 Outdoor Shelter, 60" tall x 40" deep x 35" wide, w/AC Unit
1 GL3000 L Terminal (e-mail for list of cards)
2 GL3000ES Terminals (e-mail for list of cards)
2 GL3100 RF Director (e-mail for list of cards)
Link Transmitters:
1 Glenayre QT6994, 150W, 900 MHz Link TX
1 Glenayre QT4201, 25W Midband Link TX
3 Motorola 10W, 900 MHz Link TX (C35JZB6106)
2 Motorola 30W, Midband Link TX (C42JZB6106AC)
VHF Paging Transmitters
8 QT-100C, 100W VHF, TCC, RL70XC
3 Motorola Nucleus 350W, NAC
1 Motorola PURC 5000 125W, ACB
UHF Paging Transmitters:
10 Glenayre GLT5340, 125W, DSP Exciter
1 Motorola PURC 5000, 110W, ACB or TRC
2 Motorola PURC 5000, 225W, ACB or TRC
3 Motorola Nucleus 125W NAC
900 MHz Paging Transmitters:
1 Glenayre GLT 8600, 500W
40 Glenayre GLT-8500, 250W, C2000, w/ or w/o I 20
10 Motorola PURC 5000, 300W, DRC or ACB
2 NEW Motorola Nucleus, 300W, C-Net

 SEE WEB FOR COMPLETE LIST:
www.preferredwireless.com/equipment
left arrow CLICK HERE

Too Much To List • Call or E-Mail
Preferred Wireless
Rick McMichael
888-429-4171

rickm@preferredwireless.com
left arrow CLICK HERE
www.preferredwireless.com/equipment
left arrow OR HERE
Preferred Wireless

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Satellite Uplink
As Low As
$500/month

  • Data input speeds up to 38.4 Kbps
  • Dial-in modem access for Admin
  • Extremely reliable & secure
  • Hot standby up link components

Knowledgeable Tech Support 24/7

Contact Alan Carle Now!
1-888-854-2697 x272
acarle@ucom.com www.ucom.com

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minilec service logo

 

motorola logo Motorola Authorized Service Center for Paging and Cellular.

Ask for Special Newsletter Pricing.

Please call: 800-222-6075 ext. 312 for pricing.

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Contact
E-mail: whittinghill@minilec.com  left arrow
Minilec Service, Inc.
Suite A
9207 Deering Ave.
Chatsworth, CA 91311
Minilec Service

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Airborne emergency communications

Officials test blimp-like aerostats for hosting wireless systems

By David Perera, Special to GCN

When a natural or manmade disaster puts ground-based communications out of commission, one alternative could come from the air. Officials tested the idea in September in Sandusky, Ohio, during a demonstration of the potential role aerostats might have in restoring emergency communications.

Proponents of aerostats—essentially tethered blimp-shaped balloons—say they can provide temporary wide-area communications when disaster wipes out fixed towers. The Sept. 24 consortium of federal agencies, universities and private companies tested communication payloads on a 75-foot long Army-owned aerostat.

army aerostat
Image: AeroCentric Foundation
The 75-foot aerostat, owned by the Army, sent a cellular signal 11 miles in diameter from 1,000 feet during the test in September.

Program officials from Ohio’s Multi-Agency Radio Communications System – a statewide 800-MHz digital trunked radio system—sent a weather-proofed radio repeater up to 1,000 feet. At that altitude, the system locked onto a tower about 50 miles away, said Steve Garwood, a MARCS telecommunications system analyst.

“It opened some eyes,” Garwood said. “We’re going to keep working on it.” Among the improvements Garwood wants in time for another anticipated test flight in Ohio next year is a way to control the repeater remotely. During the demonstration, changing the channel would have required hauling the aerostat back down and manually flipping it. A way to control which tower the repeater interfaces with in real time would also be useful, he added.

The aerostat also carried a Qualcomm-based wireless transmitter developed by Western DataCom, an Ohio-based company seeking to develop a domestic market for aerostat-mounted communications. The system threw a cellular signal optimized for data transmission across an 11-mile diameter area, said Philip Ardire, the company’s president. Trucks equipped with receivers then converted the cellular signal into Wi-Fi in order to maximize the number of Internet-connected users.

“It was the first time, that I’m aware, that anybody flew a cellular system on an aerostat,” said Dan Shell, Western DataCom’s chief technology officer. The aerostat could have easily flown higher, casting a wider communications footprint, but officials opted to keep things simple for demonstration purposes, Ardire said.

A similar test, conducted over several days and including imagery, was held in April at Redstone Arsenal in Alabama.

Aerostats aren't the perfect platform for every setting, however. Strong winds can destroy them when they fly at altitudes of just thousands of feet – a danger also making their deployment to urban settings unlikely, said Philip Paulsen, an official with the NASA Glenn Research Center who was involved in setting up the demonstration.

Also, no one has yet found a business model to support aerostat deployments. The actual balloon plus the gantry to support payloads costs about half a million dollars, Ardire said. As for payloads, the Qualcomm router alone costs $300,000, he added, making it unlikely that any one state would buy the equipment to have on tap in the event of an emergency.

One possibility is for several states to pay a retainer to a private-sector company for the right to deploy it during an emergency on the assumption that disasters rarely strike multiple states simultaneously, Paulsen said.

Another option might be to keep the aerostat working year-round for persistent monitoring of environmental conditions, a solution favored by officials in the office of Rep. Mary Kaptur (D-Ohio). “If you look at it sitting in a warehouse month after month, it’s a horrendous cost. If we look at it being used for environmental monitoring, all of sudden, it’s a wise way to spend money,” said Daniel Foote, a Kaptur staff assistant.

Source: Government Computer News

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InfoRad Wireless Office

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Wireless Messaging Software

AlphaPage® First Responder (Windows 2000, XP, Vista). When the message matters, AlphaPage® First Responder is the fast, reliable, and secure solution Emergency Management Professionals choose. AlphaPage® First Responder is designed for the modern professional who requires full-featured commercial wireless messaging capabilities that include advanced features such as automated Route-on-Failure, custom message templates, and secure messaging with SSL encryption. AlphaCare™ extended premium support plans are also available. For more information on all InfoRad Wireless Messaging software solutions, and fully supported free demos, please click on the InfoRad logo.

InfoRad logo left arrow CLICK HERE

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InfoRad Wireless Office

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easy solutions

Easy Solutions provides cost effective computer and wireless solutions at affordable prices. We can help in most any situation with your communications systems. We have many years of experience and a vast network of resources to support the industry, your system and an ever changing completive landscape.

  • We treat our customers like family.
  • We don't just fix problems...
    • We recommend and implement better cost effective solutions.
  • We are not just another vendor — We are a part of your team.
    • All the advantages of high priced full time employment without the cost.
  • We are not in the Technical Services business...
    • We are in the Customer Satisfaction business.

Experts in Paging Infrastructure
Glenayre, Motorola, Unipage, etc.
Excellent Service Contracts
Full Service—Beyond Factory Support
Contracts for Glenayre and other Systems starting at $100
Making systems More Reliable and MORE PROFITABLE for over 28 years.

Please see our web site for exciting solutions designed specifically for the Wireless Industry. We also maintain a diagnostic lab and provide important repair and replacement parts services for Motorola and Glenayre equipment.

Call or e-mail us for more information.

Easy Solutions
3220 San Simeon Way
Plano, Texas 75023

Vaughan Bowden
Telephone: 972-898-1119
Website: www.EasySolutions4You.com
left arrow CLICK HERE
E-mail: vaughan@easysolutions4you.com

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Hark Technologies

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Wireless Communication Solutions

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ISI-LX Internet Serial Interface with Protocol Conversion

  • Converts Serial TAP message to SNPP, SMTP, or WCTP
  • Pass through Serial Data to TCP/IP and TCP/IP back to Serial
  • Supports Ethernet or PPP Connection to Internet w/Dial Backup
  • Includes 4 Serial Ports for Multiplexing Traffic
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IPG Internet Paging Gateway

  • No Moving Parts Such as Hard Drives or Fans to Fail
  • Supports 10Base-T Network Connection to Internet
  • Accepts HTTP, SMTP, SNPP, and WCTP from Internet
  • Sends TAP or TNPP to Your Paging Terminal
pagetrack

PageTrack

  • Inexpensive method of automating your paging monitoring
  • Uses standard paging receiver
  • Available in 152-158 POCSAG or 929 FLEX (call for others)
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Omega Unified Messaging Server

  • Full Featured Internet Messaging Gateway
  • TAP Concentrator and TNPP Routing Functions w/TNPP over Internet
  • Serial Protocols Supported: GCP, SMDI, SMS, TAP, TNPP
  • Internet Protocols Supported: AIM, HTTP, SMPP (out only), SMTP, SNPP, and WCTP
  • Full Featured, Easy-to-use Voice/Fax/Numeric Mail Interface
  • One Number For All Your Messaging
  • Optional Hot-swap Hard Drives and Power Supplies Available
Please see our web site for even more products designed specifically for Personal Messaging carriers. For example, the Omega Messaging Gateway and E-mail Throttling Gateway (anti-spam).
Contact
Hark Technologies
3507 Iron Horse Dr., Bldg. 200
Ladson, SC 29456
Tel: 843-285-7200
Fax: 843-285-7220
E-mail: sales@harktech.com left arrow CLICK HERE
Hark Technologies

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County may limit cell phones, beepers given to public employees

By NICK REISMAN, reisman@poststar.com
Updated: Saturday, November 15, 2008 8:13 PM EST

FORT EDWARD — Washington County officials are considering a limitation on the number of cellular telephones and beepers handed out to public employees.

There are about 104 mobile phones in use by county employees. The county has distributed about 56 pager devices.

Washington County spent $50,642 on mobile devices last year.

The idea to limit cell phone usage was suggested by County Administrator Kevin Hayes at a meeting of the Board of Supervisors Finance and Personnel Committee meeting on Thursday.

"I think if we look at it, cell phone use can be pared down," Hayes said.

Source: PostStar.com

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BLOOSTON LAW
 

BloostonLaw Update

Published by the Law Offices of
Blooston, Mordkofsky, Dickens, Duffy & Prendergast, LLP

For faster downloading the BloostonLaw section is located on a separate page. left arrow CLICK HERE

There is a link and the end of the BloostonLaw section that will return you back right here when you finish. Please don't skip this section since it contains lots of important information.

 
BLOOSTON LAW

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EMERGENCY AUTOMATION & NOTIFICATION

• FIREHOUSES • SCHOOLS • PUBLIC FACILITIES • GOVERNMENT FACILITIES • EMERGENCY ROOMS WHAT DO FEDERAL AND STATE GOVERNMENT AGENCIES, FORTUNE 500 COMPANIES, WISPS, HAVE IN COMMON? THEY ALL USE NIGHTHAWK.

Nighthawk Systems Inc. manufactures low cost and reliable remote control products for fire house alerting, volunteer alerting, activation of warning signs and sirens, and a number of applications for public safety. The Company manufactures the EA1 and the FAS-8 which have been designed specifically for these applications. Both products are paging based and will work with any public or private paging network. They are available in all VHF, UHF, and 900 MHz paging frequencies. The products can serve as the primary notification system or an excellent, low-cost backup to existing systems.

Public Emergency Notification & Volunteer Alerting

The EA1 is the solution for remotely activating public warning signage. Examples include tornado sirens, flash flood warnings, fire danger, Amber Alert, icy roads, etc. The EA1 can also send text messages to scrolling signs. This can occur in conjunction with the activation of audible alarms and visual strobes. This is ideal for public notification in buildings, schools, hotels, factories, etc. The group call feature allows for any number of signs or flashing lights to be activated at the same time over a wide geographic area. In addition, the EA1 Emergency Alert is the perfect solution for low cost yet highly effective alerting of volunteer fire fighters in their home. When activated the EA1 will emit an audible alarm and activate the power outlet on the units faceplate. A common setup is to simply place the EA1 on a table and plug a lamp into the faceplate. When paged from dispatch or any touch tone phone the EA1 will awaken the fire fighter to a lit room. As an option the EA1 can be ordered with a serial cable, allowing for attachment of a serial printer. When paged the alphanumeric message will be printed out at the same time the alarm sounds and the outlet is activated. The EA1 is an ideal complement to alphanumeric belt pagers common to volunteers.

nighthawk sign

Firehouse Automation

The FAS-8 is designed for activating one or more relays in a firehouse and if desired, printing the alphanumeric message to a serial printer. For this application the FAS-8 is set to activate upon receiving the proper paging cap code sent from 911 dispatch. Up to eight different devices can be activated all with individual time functions. The most common devices to turn on include the PA amplifier, audible wake up alarm, and house lights. The most common device turned off is the stove. The FAS-8 can accept up to 8 different cap codes and have separate relay and time functions per cap code. This allows for different alerting to be accomplished at the same physical location depending upon which cap code is sent. This can be very helpful when fire crews and medical crews are housed in the same building.

nighthawk

FAS8

Put the innovative technology of Nighthawk to work for you. For more information on any of our products or services, please contact us. Nighthawk Systems, Inc.
10715 Gulfdale, Suite 200
San Antonio, TX 78216
Phone: 877-764-4484
Fax: 210-341-2011
E-mail: sales@nighthawksystems.com
Web: www.nighthawksystems.com

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hmce@bellsouth.net left arrow Click to e-mail
http://www.h-mce.com left arrow Paging Web Site
Joshua's Mission left arrow Helping Wounded Marines Homepage
Joshua's Mission left arrow Joshua's Mission Press Release

PAGING & WIRELESS
NETWORK PLANNERS LLC

WIRELESS SPECIALISTS

www.pagingplanners.com
rmercer@pagingplanners.com

R.H. (Ron) Mercer
Consultant
217 First Street South
East Northport, NY 11731
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Cell Phone: 631-786-9359
ADVERTISE HERE

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Advertise Here

Your company's logo and product promotion can appear right here for six months. It only costs $600.00 for a full-size ad in 26 issues—that's only $23.08 an issue. (6-month minimum run.)

Read more about the advertising plans here. left arrow CLICK HERE

ADVERTISE HERE

Complete Technical Services For The
Communications and Electronics Industries
Design • Installation • Maintenance • Training

Ira Wiesenfeld, P.E.
Consulting Engineer
Registered Professional Engineer

Tel/Fax: 972-960-9336
Cell: 214-707-7711
7711 Scotia Dr.
Dallas, TX 75248-3112
E-mail: iwiesenfel@aol.com

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CUSTOM APPLICATIONS

outrnet custom apps If you see someone in the field (like salespeople, technicians, and delivery people) using paper forms, their company could probably save a pile of money, and get much better timeliness, accuracy and efficiency, by using converting to Outr.Net's Wireless Forms. Custom applications for as little as $995, delivered in just a few days.Outr.Net has a web page on Wireless Forms for Timeports at: http://www.outr.net/overnight_pw.htm left arrow Their latest newsletter is: "Business Development in Mobile Data" left arrow

Please call me so we can discuss your need or your idea. Or contact me by e-mail for more information left arrow

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BlackBerry Nation 'fantastic' story of Canadian invention

Donna Jacobs, Citizen Special
Published: Monday, November 17, 2008

The Ottawa Citizen

The BlackBerry could have been the StrawBerry — the slanted little QWERTY keyboard buttons reminded the staff at Research In Motion (RIM) of little seeds.

But, "straw" (straaaaw) was too slow a sound, said the brand-name expert hired by RIM CEO Mike Lazaridis in 1998.

In his book BlackBerry Nation, to be published in 2009, Ottawa author Alastair Sweeny packed in BB anecdotes, trivia and computer science. He tracks the company's astounding sales figures — from $21 million in 1998, $3 billion in 2007 and set to triple to $9 billion by year's end.

"Nobody has written a book on RIM, on the BlackBerry," says Mr. Sweeny. "The story needs to be told how this device came to dominate corporate messaging and the mobile office.

"The story is fantastic. Lazaridis is a Leonardo da Vinci, a really classic inventor with a great sense of humour and an almost childlike fixation in these devices. Of course, he started as a Star Trek fanatic, and tried to make a transporter like Capt. Kirk's (played by Canadian actor William Shatner) with a flip-open communicator."

Mr. Sweeny has written corporate histories of Investors Group, Sony of Canada and Alberta Energy Company, EnCana's predecessor and oil sands pioneer.

Part One of BlackBerry Nation tracks RIM from its two young founders, who commuted on bicycle to a small office, to its global operation.

In October 2007, RIM briefly held the No. 1 spot as Canada's largest company in terms of market capitalization — bouncing ahead of the Royal Bank of Canada and energy giant EnCana on the TSX. From its June all-time high of $150.30 per share, to last week's $40-$50 range during a market meltdown and competition from Apple's iPhone.

Part Two analyzes the effects of BlackBerry and other devices on people's lives, "and not always in a good way," says Mr. Sweeny. "Crackberry" is now a word in the Oxford and Webster dictionaries.

"It's the good, the bad and the pathetic section, and partly relies on the work of Carleton University business professor Linda Duxbury and her colleagues, who are doing major research on BlackBerry benefits and harm."

Part Three is titled RIM and the Rise of the Telebrain. "As a former student of Marshall McLuhan, I am aware that it is important to monitor how this mobile computing technology has already changed our society and how these devices will continue to evolve. In a few years, your average BlackBerry will contain about as much memory as the human brain, and far more computing capacity. We'll be carrying around a spare brain in our pockets."

RIM, like all great innovating companies, started with a driven person, Mike Lazaridis, on a quest for communication without wires.

Young Mike, born Mihalis "Mihal" Lazaridis in 1961, in Istanbul's Greek quarter, migrated with his family to England and then Canada. An early captive of science, at age eight, he build a Lego pendulum clock and four years later captured a prize for reading every single science book at the Windsor Public Library.

A Star Trekkie, inspired by the sci-fi wireless walkie-talkies, and futuristic electronics gizmos, he and a friend tried to build force fields and, in high school, built and programmed their own computer.

Mike and another friend, Doug Fregin — who would become RIM's co-founder— turned seriously to wireless technology. Mike, 18, enrolled in the University of Waterloo's electrical engineering program.

GM paid him to try out one of his early inventions — a wireless message screen — on its auto assembly line. The lure of his burgeoning business was too much. He dropped university and, joined by Doug, who left the University of Windsor, they started RIM.

In February 1985, endowed with a $15,000 Ontario government loan, matched by Mike's parents, Mike and Doug rented a one-room office in downtown Waterloo, commuting by bicycle.

Between then and 1992, while the world was fixated on cellular networks, RIM hurled itself into wireless data networks and wireless e-mail software.

By 1992, RIM's over-developed engineering and under-developed business balance had Mr. Lazaridis and RIM investors looking for a marketing executive. They found the perfect one: Jim Balsillie, a chartered accountant with Ernst & Young, a University of Toronto commerce grad and a Harvard MBA. He was a triathlete, hockey-playing golfer and, above all, a determined competitor.

They became co-CEOs. "Mike is the visionary," says Mr. Balsillie. "I'm the parrot. I communicate the things he dreams up." The 1996 version RIM dreamed up was a simple, secure wireless device — the first pocket-sized two-way pager that RIM staff affectionately named the "Bullfrog" or "Hamburger." Steeply priced at $675, the Inter@active pager with Intel chip was a tiny QWERTY keyboard and display screen and sent and received messages, with its own Internet address.

The newest version, the BlackBerry Curve 8900, went on sale last week with e-mail, messaging, organizer, web browser and multimedia applications, and global connectivity support, built-in Wi-Fi and GPS, a fast processor (512Mhz) and a 2.4-inch hi-res display large enough to view videos.

BlackBerries have already played a momentous role in the new millennium — notably 9/11, the 2003 Northeast Blackout and hurricanes Anita and Katrina.

On 9/11, as phones failed, thousands of trapped workers exchanged precious final messages with their families, from the flaming twin towers in New York City, and from hijacked planes. Rescue workers and U.S. vice-president Dick Cheney also relied on the BlackBerry, which worked "partly because it did not to have to share precious bandwidth with voice."

After 9/11, all members of the U.S. Congress were networked with BlackBerry devices, with their standard triple-encrypted secure e-mail.

On the lighter side, RIM's co-CEOs have joked that e-mail started in an effort to please their wives.

After a day together in the same office — for years they shared one — they were constantly on the phone with each other in off-hours, too. To soothe their wives, who irritatedly handed over phones — "It's Jim," "It's Mike"— the two were driven to invent the surreptitious solution: wireless texting.

Donna Jacobs is an Ottawa writer; her e-mail is donnabjacobs@hotmail.com

Source: Ottawa Citizen

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LETTERS TO THE EDITOR

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From: JBeckham@audio-videocorp.com
Subject: FW: What's all the Twittering About?
Date: November 18, 2008 1:34:54 PM CST
To: brad@braddye.com

Brad,

Read the article below about Twittering. Particularly the paragraph, "I have a friend who thinks it's a good tool for distributing important information to emergency services workers out in the field, but I'm not so sure. It was designed for socializing, not for mission critical communications. I would worry about reliability - it has experienced outages, especially during popular tech events such as the 2008 MacWorld Expo. And when you're talking about having police officers, firefighters and EMS personnel broadcast information, I would worry about security, too. There's been at least one reported vulnerability that lets someone spoof a text message to Twitter."

It was good to see you at AAPC.

James Beckham

http://www.wxpnews.com/archives/wxpnews-354-20081118.htm

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UNTIL NEXT WEEK

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If you enjoyed this newsletter, please recommend it to a friend or colleague.

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This Week's Science Lesson

Scientists at Sweden's Lund University, [for the first time] have shown how an electron rides on a light wave after just having been pulled away from an atom's nucleus.

How did they do it? The trick involved a laser capable of firing attosecond-length pulses of light. An attosecond is 10-13 seconds. Putting this into perspective, it takes 150 attoseconds for an electron to orbit the nucleus of an atom, [...]. By firing the laser at the appropriate times, the scientists were able to glimpse the energy distribution pattern that was created as the electron moved. You're not really seeing the electron itself, (some argue that electrons do not possess an objective reality as we know it), but something analogous to the wake left behind as a boat slices through the water.

Source: August 2008 QST, page 92, by Steve Ford, WB8IMY, QST Editor.

See it here. left arrow CLICK

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With best regards,
brad's signature
Newsletter Editor

73 DE K9IQY

Brad Dye, Editor
The Wireless Messaging Newsletter
P.O. Box 13283
Springfield, IL 62791 USA

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Skype: braddye
Telephone: 217-787-2346
E–mail: brad@braddye.com
Wireless Consulting page
Paging Information Home Page
Marketing & Engineering Papers
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MESSAGING

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THOUGHT FOR THE WEEK

A well-balanced person pays attention to his or her three distinct components, physical, mental, and spiritual. When we quit learning, we start dying. So turn off the TV for a while — learn about some new technology, go for a walk, and pray.

My interests and activities this week have been:

  • Reading the novels and short stories of William Keepers Maxwell, Jr.
  • Learning more about SDRs (Software Defined Radio)
  • Ordered the movie "First Knight" in High Def Blu-ray
    (Sean Connery, Richard Gere, and Julia Ormond)
  • Learning about Passive Radar (thanks to David Drake)
  • Listening to Dixie as heard at the end of the movie Rambling Rose performed by Louis Armstrong & the Dukes of Dixieland
  • Walking my dog, José — he will be 91 years old next month (in people years)
  • 2 Corinthians 1:4

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