Dear Friends of Wireless Messaging,

Idiom Definitions for “A rising tide lifts all boats.” This idiom, coined by John F. Kennedy, describes the idea that when an economy is performing well, all people will benefit from it.
(Source: UsingEnglish.com)

Maybe I have used this idiom too much when writing about the paging industry—while trying to show that our efforts at innovation and diversification will benefit all of us. Some people disagree with the logic as applied to economics, countering with: “the rising tide will lift some boats, but others will run aground.” [source]

If we focus on the paging industry, I believe that this idiom applies—strongly—what helps one will help all. I think everyone would agree that the converse is true. That is, that the decline of the paging industry has had a profound effect on all of us.

So that leads me up to my editorial points this week:

• We should not be thinking that our competitors are other paging companies.
• Our real competitors are other wireless technologies.
• None of us have “all the answers.”
• The state of our industry affects all of us.
• Therefore, we should be working together.

Think of it this way—using an analogy—we are “in the same boat.” In fact it is a lifeboat. Instead of trying to push each other overboard, we should be hugging each other, singing songs, holding hands, and celebrating our escape—like the survivors of the sinking of the Titanic. (Borrowing the idea from John Bradshaw.)

Another Analogy
Some have referred to the AAPC as “the band playing on the deck of the Titanic while it sank.” I am sorry, but I refuse accept this negative analogy—however humorous it may be. Paging is not dead! Yes, I know I have said that before, and I will probably say it again.

So what's my point?

Simple: All US paging companies should be active members of our trade association, the American Association of Paging Carriers (AAPC), and all the vendors of equipment and services to the US paging industry should be doing their part to help by supporting the AAPC.

So you may be asking yourself, What's in it for me?

Your survival!

And you get to hang out with a great group of people.

FCC Plans Broad Review Of Wireless Industry

By AMY SCHATZ
The Wall Street Journal
August 21, 2009; Page B5

WASHINGTON — The Federal Communications Commission Thursday formally announced plans to launch a wide-ranging review of wireless industry practices, looking at issues from the state of competition in the wireless market to the fees tacked on to subscribers' bills.

The FCC's plans, outlined in an agenda for its meeting next Thursday, are the latest sign of the Obama administration's determination to bring heavier regulatory scrutiny to bear on the wireless industry.

It's not clear what the agency might do as a result of the inquiries, which are expected to be approved by FCC commissioners next Thursday at a regular monthly meeting.

The FCC plans to open separate inquiries into the state of competition and innovation in the wireless market. It also plans to look into whether changes need to be made to truth-in-billing rules to ensure subscribers know what the line items on their bills are actually funding.

"We're excited and we look forward to responding to the commission's round of inquiries," said Christopher Gutman-McCabe, vice president of regulatory affairs for CTIA, the wireless industry's trade association. "We're looking forward to educating not just the [FCC] but other policy makers about the evolution of the industry and the innovation that's occurring, not just by carriers but across the ecosystem."

The latest round of data gathering comes just a few weeks after FCC Chairman Julius Genachowski said that the FCC plans to look into whether exclusive handset arrangements, like AT&T's deal with Apple Inc. to offer the iPhone, are hurting competition and limiting consumer choice.

Wireless carriers defend the deals, saying that they are good for consumers because they offer incentives to handset makers to come up with new, innovative phones. Consumer advocates argue that the deals prevent consumers who don't live in the service area of certain carriers (or who are locked into two-year contracts) from getting the hottest phone models.

In a related matter, Apple and AT&T are expected to file responses Friday to the FCC for its inquiry into why Apple recently rejected Google Inc.'s Internet phone application, Google Voice, from its App Store.

Google Voice isn't an Internet phone service, but a phone-controlling service that allows users to choose a phone number that, if called, will ring all of a user's other phones. It also offers other services, like low international calling rates and free text messaging.

In late July, the FCC asked all three companies for more information about why the Google software was rejected by Apple. FCC officials say they are still gathering facts about the issue and haven't launched a formal investigation.

[source]

Now on to more news and views.

Wireless Messaging News
Emergency Radio Communications Wireless Messaging Critical Messaging Telemetry Paging VoIP Wi-Fi WiMAX Location-Based Services	WIRELESS MESSAGING

This newsletter is brought to you by the generous support of our advertisers and the courtesy of iland Internet Solutions Corporation. For more information about the web-hosting services available from iland Internet Solutions Corporation, please click on their logo to the left.

There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major Paging and Wireless Data companies. There is an even mix of operations managers, marketing people, and engineers — so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology. I regularly get readers' comments, so this newsletter has become a community forum for the Paging, and Wireless Data communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my web site. I am very careful to protect the anonymity of those who request it.

Editorial Opinion pieces present the opinions of the author. They do not necessarily reflect the views of AAPC, its publisher, or its sponsors.

Brad Dye, Ron Mercer, Allan Angus, and Vic Jackson are friends and colleagues who work both together and independently, on wireline and wireless communications projects. Click here  for a summary of their qualifications and experience. They collaborate on consulting assignments, and share the work according to their individual expertise and their schedules.

If you would like to have information about advertising in this newsletter, please click here.

American Association of Paging Carriers

AAPC Discussion Forum now active!

As a new benefit for our AAPC members, AAPC has launched a discussion forum. The goal is to provide our members with the ability to easily and quickly exchange ideas and questions with one another.

As AAPC members you are automatically included in the forum. If you have a question and would like immediate input from fellow members, just send it to aapcdiscussion@pagingcarriers.org.

Click here to become an AAPC member.

This fall, AAPC will join with the Enterprise Wireless Alliance at Enterprise Wireless 2009, November 4-6, at the Westin Buckhead in Atlanta, GA, a Four Diamond location with renowned business services and a truly convenient location. This year the event will focus on the business and technological challenges faced by the wireless industry in 2009. Click here for registration and conference details.

Thanks to our Gold Vendor!

Prism Paging

Thanks to our Silver Vendors!
Recurrent Software Solutions, Inc.	Unication USA

Thanks to our Bronze Vendors!

• Commtech Wireless
• Critical Response Systems, Inc.
• Hark Technologies
• Inilex
• ISC Technologies
• Microspace Communications Corporation
• Minilec Services, Inc.
• Multitone Electronics
• United Communications Corporation

Advertiser Index

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Zetron's Remote Monitoring equipment provides monitoring and notification of unusual conditions and status changes. Messages are automatically transmitted over a radio or a public address system. Notification can be sent via speaker or radio announcement, telephone, cellular phone, or paging.

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Pager business still hanging on

Matt McKean/TimesDaily

Because of a restrictive copyright, this article is not supposed to be re-published, but it is highly recommended that you read it by clicking on the “Source:” link below.

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BigBelly solar trash cans rolling out in Michigan, and maybe Bay City

by Jeff Kart | The Bay City Times
Thursday August 20, 2009, 7:30 AM

BigBellys are coming to Michigan, and maybe downtown Bay City.

No, these aren't the bellies that hang over belts.

These BigBellys are American-made, solar-powered trash compactors, which are being rolled out in Michigan next week by Waste Management Inc.

The benefits, company officials say, include not having to empty the containers as often and showcasing solar technology on public streets.

And everyone knows how an overflowing trash container can attract seagulls.

The solar cans cost about $3,000 each, less if you buy in bulk, and they can hold as much as five regular trash cans, or about 150 gallons' worth.

The Bay City Downtown Development Authority already spends up to $900 on decorative, regular trash containers in the downtown area, and has to hire extra people to keep dozens of cans emptied during special events, said Candace Bales, executive director of the DDA.

"I would like to have a couple of them," Bales said of the BigBellys.

"It would showcase our efforts to be green," which include two electric vehicle charging stations recently installed downtown and benches made from recycled plastic.

Tom Horton, a spokesman for Waste Management in Wixom, said his company is just beginning to roll out the BigBellys in Michigan.

The company plans a major announcement next week that a number of the solar compactors will be installed in the Metro Detroit area.

"The key thing about these units is they give the ability for communities to decrease the number of times they have to go by and empty a container," Horton said.

"The challenge for any municipal government in having public containers is you might have 100 of them in your community and there's probably 25 of them that get filled up all the time."

The first major use of BigBelly containers has been in Philadelphia, where 500 were recently installed to replace 700 regular containers.

Philadelphia officials project they'll save $875,000 a year by not having to check and empty the solar units as often, according to USA Today.

The BigBelly company, headquartered in Massachusetts, says the units can cut greenhouse gas emissions by 80 percent through reducing collection trips and associated fuel use.

The BigBelly unit can be fitted with a feature to send an electronic signal to a pager or e-mail address when a compactor becomes full. Smells are minimized because the unit is self-contained, with a bag that is removed and replaced every time trash is collected.

"They're intended to be all weather, all time, all day long," Horton said.

So far, one BigBelly has been installed outside the Waste Management office in Wixom.

"It's just about the coolest thing you can imagine," Horton said.

The BigBelly looks like an oversized trash can, is about 4.5 feet tall and about 30 inches wide. The solar collector is mounted on top, and a 12-volt battery stores power from the panel.

"There's always plenty of power available for the unit to operate, even in the winter," he said. "The amount of exposure it actually needs is very small."

The units are made of steel, weigh about 300 pounds and are usually bolted to the ground.

They have a door for waste that opens like a mailbox. The solar panel is protected by a shield.

"They're designed with the idea that they're certainly going to be subject to some abuse," Horton said.

Waste Management, the sole distributor of the units, already has heard from a few Michigan communities interested in BigBellys.

"We're just beginning to work with communities in Michigan to tell them about the units," which also are available for commercial operations like convention centers and sports venues, Horton said.

Bales said she plans to look into the BigBellys and bring up the idea of buying some with her board.

Keeping downtown streets clean and attractive is a priority for the DDA, she said.

The agency is getting ready to install 14 new regular trash cans in Bay City's Water Street area.

More information on the solar compactors is online at bigbellysolar.com.

Disaster Preparedness & Recovery

Notification Software Keeps Incident Commanders Connected

by Corey McKenna on August 14, 2009

“This is E-Sponder. There has been an emergency. Please respond.” And so the call goes out to first responders and emergency managers across the city, county or state. “Press 1 if you will be reporting to the EOC [Emergency Operations Center] in 30 minutes. Press 2 if you will be reporting in 1 hour …” and so on up to five options.

In a very short time, the incident commander knows who he has responding to his call, when they will arrive at the EOC as well as who didn’t respond. And the system can reach out to command staff or volunteers by phone call, e-mail, text message and pager.

That sort of knowledge of where a commander’s people are isn’t necessarily available with a traditional phone tree in which 10 people each contact 10 others and so on down the line. This process can require many people to make many phone calls, tying up valuable people and time at the beginning of an incident.

Emergency responders have turned to automated incident command notification software to reach out to their staff, not only to know their status, but also to push important information out to them.

Wisconsin Emergency Management (WEM) uses E-Sponder and E-Sponder Alerts to oversee all of its EOC activations. “E-Sponder has become the actual record of the actions that were taken,” said Bill Clare, WEM’s planning section supervisor.

The agency used it last year when the state experienced major flooding. “I don’t remember how many thousands of entries we had in our log of what was going on, but we were activated 24/7 for a number of days,” Clare said.

The state purchased E-Sponder because it is a Web-based system that allows every city and county in the state to manage events, whether those events include responders from across the state or just a single county. “We here at Emergency Management in the state can manage an event. State agencies can manage events — their aspect of that event—so while we could be using it, [the] department of health could be using it to manage department activities toward something like H1N1. Meanwhile, all of the counties can use it, local fire departments and police departments can use it and they can use it for the same event or different events, and that can all be occurring simultaneously.

Coming to Mutual Aid

St. Charles, Mo., City Fire Chief Ernie Rhodes is involved in the St. Louis Urban Area Security Initiative and leads the St. Louis metropolitan Urban Search and Rescue team and has responded to many disasters as part of Missouri Task Force One.

Rhodes likes the software because it is Web-based and accessible anywhere the Internet is available, and it’s easy to use—even if he hasn't used it on a regular basis.

“When our region activates our mutual aid system, the regional commander, Greg Brown, utilizes it and he also uses it to make notifications to the mutual aid coordinators,” Rhodes said.

He took the system with him when the USAR team deployed to Piedmont, Mo., in the wake of a huge flash flood event about a year ago. “We used that to construct our incident action plans and also to help the locals get on their feet,” he said.

Features Wish List?

Clare said the software had all the features WEM wanted, with some additions to the current configurations planned for the near future. He said finalizing business processes was more of a hurdle than the software configuration.

Rhodes said he wished the system could be used to track resources, such as knowing where a particular fire engine was and who was on it.

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A Brief History Of The BlackBerry

Elizabeth Woyke, 08.17.09, 06:00 PM EDT

The author of ''BlackBerry Planet'' discusses RIM's early days, court battles and the influence of “Star Trek.”

BlackBerry Planet: The Story of Research in Motion and the Little Device that Took the World by Storm By Alastair Sweeny (Wiley, $26.95

BlackBerrys are cult devices, inspiring a kind of slavish devotion perhaps matched only by Apple products. But while Apple's corporate history is familiar to many, no one has written a comprehensive corporate history of Research In Motion, the company behind the iconic BlackBerry.

Canadian historian and author Alastair Sweeny is set to release the first such book in September. Called BlackBerry Planet: The Story of Research in Motion and the Little Device that Took the World by Storm, it tracks the evolution of the BlackBerry from RIM co-founder Mike Lazaridis' 1960s childhood to present day. Forbes reached Sweeny at his Ottawa home to discuss Lazaridis' similarity to Steve Jobs, what RIM thinks of his book and why future BlackBerrys may morph into telepathic gadgets he calls "telebrain."

Forbes: What inspired you to write a book about RIM, and why do you think no one has written one before?

Alastair Sweeny: Corporate history is my passion. I know people at RIM and people who do business with RIM who I knew would be helpful in terms of background. RIM is a great Canadian success story, so as a Canadian there's a nice element there.

I also saw a business opportunity. This year is the 10th anniversary of the first true BlackBerry device. I figured someone would write about RIM sooner or later and it might as well be me. I was amazed no one had done a book yet when Apple and Microsoft have been done to death. It may be the remoteness of RIM, being up in Waterloo, away from Silicon Valley and all its tech reporters.

You mention you spoke to some people at RIM. How much access did the company give you?

It was a hard book to research. RIM was not too friendly. I interviewed some executives, like [former RIM director] Gary Mousseau and corresponded with the big guys [co-CEOs Lazaridis and Jim Balsillie] on e-mail, mostly on background.

I tried to chase some other people down and was unable to. Then I put Chapter 1 in its entirety on a public wiki site, which attracted the attention of several early engineers from RIM and RIM partners like Ericsson, BellSouth and [Canadian operator] Rogers. People came out of the woodwork in May and June, so we delayed the book for a month and added in more information. They were very forthcoming and would say things like, "No, you haven't quite got it here." I also have a friend with a BlackBerry collection that goes way back, who gave me some good insight on the devices.

It's more fun to talk about how RIM got to this point than its current status as a mature corporation, so I concentrated on the peripheral and early guys. There's also a lot of stuff out there that hadn't been pulled together. It was like putting together a big jigsaw puzzle.

In the book, Lazaridis, who founded RIM at age 23, is likened to a modern Leonardo da Vinci. What's your take?

I consider him a visionary who is smart enough to take his vision to market. [Apple CEO] Steve Jobs is like that. In the book, I talk about young Lazaridis being a Star Trek fanatic, tinkering as a student, trying to make force fields. He always had this straight-ahead vision and childlike sense of wonder. I think the Star Trek Communicator is the inspiration for all the machines he builds.

The similarities end at a certain point. Steve Jobs supposedly gets involved in everything. He can drive people crazy, but you see the difference in Apple's quality of design. Early on, Lazaridis divided engineering from marketing. It insulated the engineers but also meant RIM was using clunky fonts until a few years ago. With RIM, form is function.

With Apple, maybe it's the other way around.

RIM has had the same co-CEOs since 1992. What accounts for that longevity?

They're a good tag team. Balsillie's job is to give feedback to the engineers. He believed in RIM from the beginning; he even mortgaged his house to buy RIM shares. He can execute, and that's been a large part of RIM's success. All of a sudden, he arrives and RIM is playing hardball.

You dedicate an entire chapter to patent issues. How central were patents to RIM's evolution?

The battle with NTP was a big grow-up experience for RIM. The settlement was the largest technology patent settlement in U.S. history, but I argue it was worth every penny. It was great publicity and by the time the trial was over, RIM's business had quintupled or more, and $650 million was something they shrugged off. Plus, the settlement ensured that NTP had a whole bunch of cash to go after RIM's competitors like Palm. Those battles are behind RIM now. Lazaridis now says, when anyone has a good idea, RIM patents it right away.

What do you see as the other defining events in RIM's 20-plus years as a company?

Like any high-tech company, there are a lot of stories about subsisting on Coke and pizza, writing code for 36 hours straight. One of Lazaridis' teachers told him the real technology breakthrough would be in mobile texting. After college, Lazaridis bounced from one contract to another, assembled a team and discovered a way to do two-way paging. When operators brought in Internet mail, RIM was ready. They had the market to themselves for a few years before people started to catch up.

Sept. 11 and the 2001 anthrax scare really made a case for BlackBerry's necessity as a security device. The American government has half a million BlackBerrys in operation, making it, far and away, RIM's biggest customer.

You include twin chapters on BlackBerry's benefits and its social ills. Has all the talk about "CrackBerrys" affected RIM?

Linda Duxbury, a professor at the Carleton University School of Business did a multi-year study about BlackBerry use and how tough it is on some families. In her study, 66% of spouses felt the only appropriate use of BlackBerrys was during business hours, and 55% felt their partners inappropriately used their BlackBerrys several times a day. My personal view is that businesses should be aware of the damage that can be done if BlackBerrys are not controlled. Every business should have a policy on smart-phone use.

When RIM talks about this issue, it only says people can develop BlackBerry dependence, not addiction. The irony is that RIM thought BlackBerrys would improve quality of life because it allows for a quick, quiet connection that doesn't bother other people.

What do you think RIM's next move will be?

They've stumbled in a few areas. The company is getting big and bureaucratic; they have to watch that. I think they rushed the Storm to market, but they're so passionate about getting it right, I imagine they will. RIM also didn't take the Web experience as seriously as it should have, but I have no doubt it will pull up its socks and do a proper BlackBerry browser.

The real question is, how will they innovate, how will they keep up the pace? I was talking to an engineer who worked with RIM in the early days and asked, "Will RIM ever get away from the BlackBerry form factor and put its operating system out there for laptops and [Internet] tablets?" And he said, "I've been trying to get Lazaridis to do that for years!"

Tackling the global mobile market will be up to Balsillie. In order to beat Nokia, RIM will have to [sign deals] country by country, carrier by carrier. If anyone can do it, Balsillie can. He's a take-no-prisoners guy.

You have this theory that RIM wants BlackBerrys to be "telebrains."

The idea of the telebrain is a brain in your pocket. Experts say the future will bring many radios on a single chip, mobile storage as big as the human brain, high-definition mobile video and wireless spectrum galore. Lazaridis has been funding an institute of quantum physics [in Canada] for years. One engineer I spoke to said Lazaridis is interested in marrying quantum physics with mobile devices. You could also call it techno-telepathy; technology that allows people to stay in such close touch, it's almost like telepathy.

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