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AAPC Wireless Messaging News

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FRIDAY - OCTOBER 23, 2009 - ISSUE NO. 381

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Paging and Wireless Messaging Home Page image Newsletter Archive image Carrier Directory image Recommended Products and Services
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Reference Papers Consulting Glossary of Terms Send an e-mail to Brad Dye

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Dear Friends of Wireless Messaging,

It is with great sadness that I must report on the tragic death of Randy Hargenrader, the founder of Hark Systems, Inc., and Hark Tower Systems. Randy was a friend and loyal supporter of this newsletter. He will be greatly missed by our paging community. He was killed in a plane crash on Wednesday of this week.

There will be a gathering with the families of the victims at Dyal's Funeral Home, 303 Main Street, Summerville, SC 29483 on Sunday from 6-9 pm.

My deepest sympathies to his friends, co-workers, and family. More details follow in two news reports below.

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FCC Spells Out Ham Waiver

10/22/2009

Here's a note of interest to certain hams who are considering participation in government disaster drills.

The Federal Communications Commission has laid out a process for requesting a rule waiver in certain cases. The chiefs of the Wireless Telecommunications, Enforcement and Public Safety and Homeland Security Bureaus laid out the steps in a public notice.

They note that one of the underlying principles of the amateur service is its value to the public particularly in providing emergency communications, but they reiterated that it is not itself an emergency radio service.

However, they continued, when public safety organizations conduct emergency preparedness drills that include amateur operations, some safety organizations like hospitals and EMS "have expressed interest in having their employees who are amateur station operators participate in these drills by transmitting messages on the entity's behalf," the FCC staff wrote.

This raises a problem because the commission's rules prohibit amateur stations from transmitting communications "in which the station licensee or control operator has a pecuniary interest, including communications on behalf of an employer." So a waiver is required. [source]

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A copy of the FCC PUBLIC NOTICE follows below.

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There is a news clip this week about the new Motorola Aura Diamond Edition cellphone—it costs $5,730.00. If you are thinking about buying me one for Christmas, please don't— I would rather have an iPhone, but AT&T doesn't cover where I live. Having said that, there is another article that leads us to believe that AT&T may not have exclusive rights to the iPhone much longer.

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I just received an e-mail from Ron Franklin of Enterprise Wireless Alliance announcing that the preferred room rate for the convention in Atlanta, has been extended to October 26.

Book your room by October 26, 2009 and save 50%.

Now on to more news and views.

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Wireless Messaging News
  • Emergency Radio Communications
  • Wireless Messaging
  • Critical Messaging
  • Telemetry
  • Paging
  • VoIP
  • Wi-Fi
  • WiMAX
  • Location-Based Services
WIRELESS
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MESSAGING

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This is the AAPC's weekly newsletter about Wireless Messaging. You are receiving this because you have either communicated with me in the past about a wireless topic, or your address was included in another e-mail that I received on the same subject. This is not a SPAM. If you have received this message in error, or you are not interested in these topics, please click here, then click on "send" and you will be promptly removed from the mailing list.

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iland internet sulutions This newsletter is brought to you by the generous support of our advertisers and the courtesy of iland Internet Solutions Corporation. For more information about the web-hosting services available from iland Internet Solutions Corporation, please click on their logo to the left.

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A new issue of The Wireless Messaging Newsletter gets posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon central US time. The notification message has a link to the actual newsletter on the Internet. That way it doesn't fill up your incoming e-mail account.

There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major Paging and Wireless Data companies. There is an even mix of operations managers, marketing people, and engineers — so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology. I regularly get readers' comments, so this newsletter has become a community forum for the Paging, and Wireless Data communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my web site. I am very careful to protect the anonymity of those who request it.

EDITORIAL POLICY

Editorial Opinion pieces present the opinions of the author. They do not necessarily reflect the views of AAPC, its publisher, or its sponsors.

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Anyone wanting to help support The Wireless Messaging Newsletter can do so by clicking on the PayPal Donate button above.

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The local newspaper here in Springfield, Illinois costs 75¢ a copy and it NEVER mentions paging. If you receive some benefit from this publication maybe you would like to help support it financially? A donation of $25.00 would represent approximately 50¢ a copy for one year. If you are so inclined, please click on the PayPal Donate button above. No trees were chopped down to produce this electronic newsletter.

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A CONSULTING ALLIANCE

Brad Dye, Ron Mercer, Allan Angus, and Vic Jackson are friends and colleagues who work both together and independently, on wireline and wireless communications projects. Click here  for a summary of their qualifications and experience. They collaborate on consulting assignments, and share the work according to their individual expertise and their schedules.

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pagerman

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NEWSLETTER ADVERTISING

If you would like to have information about advertising in this newsletter, please click here.

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AMERICAN ASSOCIATION OF PAGING CARRIERS

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aapc logo American Association of Paging Carriers

aapc

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Welcome to our latest new member – James Beckham of A-1 Wireless Communications!

AAPC’s Interactive Map is now active!

As a new benefit to our members we have created an online map to assist potential customers in locating a local AAPC paging provider. Please note that the map was populated with data that we had on record. If your company provides coverage in a state where you are not listed, please e-mail Linda Hoover directly at aapc@ec.rr.com.

Click here http://www.pagingcarriers.org/usamap/usamap.html to view the map.

Do not forget to explore the recently created AAPC/EMMA Trading Post. The Trading Post is a database of equipment that our members either want to sell or are looking to buy. To access the Trading Post you must be either a current member of AAPC or EMMA.

If you want to be listed on the map or have access to the AAPC/EMMA Trading Post, click here for an AAPC membership application.

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Thanks to our Gold Vendor!

prism paging
Prism Paging

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Thanks to our Silver Vendors!

  recurrent software
Recurrent Software Solutions, Inc.
unication
Unication USA

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Thanks to our Bronze Vendors!

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  AAPC Executive Director
441 N. Crestwood Drive
Wilmington, NC 28405
Tel: 866-301-2272
E-mail: info@pagingcarriers.org
Web: www.pagingcarriers.org
AAPC Regulatory Affairs Office
Suite 250
2154 Wisconsin Avenue, NW
Washington, DC 20007-2280
Tel: 202-223-3772
Fax: 202-315-3587

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ADVERTISERS SUPPORTING THE NEWSLETTER

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Advertiser Index

AAPC—American Association of Paging Carriers Leavitt Communications (for Alphamate)
  Northeast Paging
CRS—Critical Response Systems Paging & Wireless Network Planners LLC
CVC Paging Preferred Wireless
Daviscomms USA Prism Paging
Easy Solutions Ron Mercer
FleetTALK Management Services Swissphone
GTES—Global Technical Engineering Solutions UCOM Paging
Hark Technologies Unication USA
HMCE, Inc. United Communications Corp.
Leavitt Communications (for Zetron) WiPath Communications

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LEAVITT COMMUNICATIONS

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leavitt animation

Zetron's Paging and Remote Monitoring Solutions

leavitt zetron The Model 640 DAPT-XTRA Paging Terminal is a cost effective solution for small to medium-sized systems and private organizations offering a paging service based on bureau-type operator paging and/or direct telephone access. The 640 supports up to 1,500 users with up to 4 telephone lines. It also supports voice paging, voice prompts, talkback paging, and alphanumeric paging.

zetron Zetron's Remote Monitoring equipment provides monitoring and notification of unusual conditions and status changes. Messages are automatically transmitted over a radio or a public address system. Notification can be sent via speaker or radio announcement, telephone, cellular phone, or paging.

leavitt logo pcleavitt@leavittcom.com
www.leavittcom.com
(847) 955-0511
zetron reseller

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UNICATION USA

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unication logo Unication USA Announces A
new 2 yr warranty
For The NP88 Numeric Display Pager
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The Industry’s Best Numeric Pager
Just Got Better!

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Announcing the Unication NP88 Numeric Pager, the Most Durable Numeric Pager Available, Now Comes Standard with an Industry leading 2-Year Warranty

Features:

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    Gives You:
    • Twice the Industry Standard Warranty for New Units
    • Eight Times the Industry Standard Warranty for Refurbished Units

For a Sample NP88 Unit Call Unication USA at 817-303-9320

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Unication USA 817-303-9320 sales@unication.com

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Four killed in plane crash at Summerville Airport

Published Thursday, October 22, 2009 1:19

By David Berman
Summerville Journal Scene

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Stefan Rogenmoser/Journal Scene

Dorchester County Administrator Jason Ward shows reporters an aerial photo of the Summerville Airport and points to the area where the twin-engine Piper Aztec crashed shortly after takeoff.

 

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Stefan Rogenmoser

Dorchester County Administrator Jason Ward shows reporters an aerial photo of the Summerville Airport and points to the area where the twin-engine Piper Aztec crashed shortly after takeoff.

 

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Stefan Rogenmoser/Journal Scene

Dorchester County Administrator Jason Ward (center) speaks to local media Wednesday outside the Summerville Airport to update details about the plane crash.

 

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Stefan Rogenmoser/Journal Scene

Planes sit on the tarmac at Summerville Airport, the site of a fatal crash Wednesday morning.

Four men on their way to a ham radio competition in the Bahamas were killed in a small plane crash Wednesday morning at the Summerville Airport in Jedburg.

The Summerville-based plane — a twin-engine, six-seat Piper Aztec — burst into flames after it crashed into a densely-wooded area about 6:20 a.m., Dorchester County Administrator Jason Ward said.

The plane had just taken off from the county-owned airport on Greyback Road. Ward characterized the crash site, which was 250 yards east of the runway, as “extremely severe.”

County officials have said little about what may have caused the crash, instead deferring to the National Transportation Safety Board in Washington D.C., which is the lead investigating agency.

An investigator was at Summerville Airport Thursday morning and could remain there through Friday, NTSB spokesman Keith Holloway said.

The wreckage itself may be transported to an off-site hangar, possibly in Atlanta, he said.

Typically, it takes the NTSB between 12 and 18 months to determine the cause of a crash, but a preliminary report is expected in five to 10 days, Holloway said.

Dorchester County Coroner Chris Nisbet on Wednesday identified the four victims: pilot Peter Radding of North Charleston; front passenger James Randolph Hargenradar of Summerville; rear passenger Edwin Steeble of Summerville; and rear passenger Dallas Carter of Laurel, Del.

Hargenradar was 55 years old, Nisbet said. The other men’s ages were not available at press time but they were said to be in their 50s or 60s.

They were headed first to Fort Pierce, Fla. then on to the Bahamas where they planned to attend a ham radio competition, Nisbet said.

Radding had flown to Delaware earlier this week to pick up Carter, Nisbet said.

The group was set to participate in the CQ World Wide DX Competition, a contest that draws the participation of thousands of amateur radio operators from around the world, said Jon Zaimes, a friend of Carter’s who lives in Delaware.

Many operators, including Zaimes, communicate from their home stations during the contest, but traveling to another country, like the Bahamas, scores a contestant more points, he said.

Zaimes did not know Hargenradar or Steeble, but he said Radding and Carter were “major league amateur radio operators, known around the world for their endeavors.”

Autopsies on all four men were scheduled for Thursday. Positive identification may require dental records, Nisbet said. Family members confirmed the men were planning to fly together Wednesday.

Radding’s plane — the only one scheduled to depart from Summerville Airport on Wednesday morning — was missing from his hangar, but his vehicle was there, as was Steeble’s, said Nisbet. Hargenradar’s wallet was found in the wreckage.

Nisbet said it appears the severity of the crash, not the fire, is what killed the men.

It was extremely dark when the plane took off, Ward said. Airport Manager Don Hay said the weather was clear at the time.

Nisbet said Radding filed a flight plan detailing his route and who was on board, but the plane never climbed high enough for those plans to be activated. Radding had 40 years experience flying planes and knew the area, Ward said.

Hargenradar also was a licensed pilot, according to Nisbet.

Stella Bazzle, who lives about a half-mile from the airport, recalled hearing two explosions around the time the plane went down.

“The motor sounded like it was coming over the house. I heard the first explosion . . . then the second (explosion) wasn't as loud,” she said.

Of the engine noises, Bazzle said: “It was kind of a funny noise, like a grinding type thing.”

The crash was the fourth in the history of Summerville Airport and the third involving a plane, according to Ward. The other crash involved a helicopter.

Source:

Photos: 

Video:

Summerville Journal Scene

To see more photos click here

To see a video of friends remembering victums

or here (if you want to save it on your computer—it is a very big file)

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REVISED Oct 22, 2009 11:05 ET

Four Radio Amateurs Killed in Plane Crash While En Route to CQWW Phone Contest

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Robert Biss, W8ZA, accompanied Radding, Steeble, Carter and Hargenrader to the Bahamas last year for the 2008 running of the CQWW SSB Contest. The crew getting ready to leave for C6: Ed, K3IXD/C6IXD; Dallas, W3PP; Pete, W2GJ/C6APR, and Bob, W8ZA. [Photo courtesy of Robert Biss, W8ZA]

 

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Bird Rock Lighthouse, ARLHS BAH-005, through the window of Pete Radding's W2GJ, twin-engine plane. [Robert Biss, W8ZA, Photo]

 

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Bob, W8ZA, and Dallas, W3PP, look over the shoulder of Pete, W2GJ/C6APR, while calculating the weight and balance for the trip. [Robert Biss, W8ZA, Photo]

 

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Dallas, W3PP tunes the 80/160 meter vertical under the watchful eye of Pete, W2GJ/C6APR. [Robert Biss, W8ZA, Photo]

Just after take-off — around 6:30 AM on Wednesday, October 21 — a twin-engine plane carrying four Amateur Radio operators crashed into the woods, only 250 yards off the end of the runway in Jedburg, South Carolina, about 20 miles northwest of Charleston. The plane — piloted and owned by Peter Radding, W2GJ — carried Ed Steeble, K3IXD, Dallas Carter, W3PP, and Randy Hargenrader, K4QO. The four men were on their way to the Bahamas to operate in this weekend's CQ World Wide Phone Contest as C6APR, competing in the Multi/2 category.

Radding, of North Charleston, South Carolina, was 69; Steeble, of Summerville, South Carolina was 68; Carter, of Laurel, Delaware, was 67 and Hargenrader, also of Summerville, was 55. All were ARRL members; Radding and Steeble were Life Members.

According to Dorchester County Coroner Chris Nisbet, the four hams had made this trip before with Radding piloting the plane. Nisbet said Radding had flown to Delaware to pick up Carter earlier in the week.

"How quickly can a joyous event — setting off with close friends in anticipation of a weekend of intense radio activity — turn to unfathomable tragedy," said ARRL Chief Executive Officer David Sumner, K1ZZ. "As we mourn the loss of these four well-known members of our global Amateur Radio community, our hearts go out to their families."

Dorchester County Administrator Jason Ward characterized the crash site 250 yards east of the runway as "extremely severe" and that the plane was fully engulfed in flames when firefighters arrived; investigators were hindered by the flaming wreckage and "charred foliage" at the scene A crew from the county public works department had to create a path to the wreckage. Chief Deputy Sheriff Sam Richardson said there was damage to treetops in the area of the crash. The coroner said it appears the severity of the crash, and not the fire, is what killed the men.

One of the victims was found beneath some of the wreckage, Ward said. Debris was spread around an area several yards wide at the crash site, and the wrecked plane was apparently upside down, he said.

It was extremely dark when the plane took off, Ward said. Airport Manager Don Hay said the weather was clear at the time. "[Radding] was a very experienced pilot who knew the area," Ward said. "He had been flying for over 40 years." Nisbet said Radding filed a flight plan detailing his route and who was on board, but the plane never climbed high enough for those plans to be activated.

Robert Biss, W8ZA, of Harpers Ferry, West Virginia, accompanied Steeble, Carter, Radding and Hargenrader to the Bahamas last year for the 2008 running of the CQWW SSB Contest. “It was only one year to the day that I first flew with Pete Radding, W2GJ,” he told the ARRL. “He was a good pilot with more than 40 years experience. He loved to fly and did a lot of it. Pete was also president of the Angel Flight organization for the Southeastern United States. I met Ed Steeble through common interests — ham radio and contesting — and the Potomac Valley Radio Club. In time, Ed became the Liaison Officer between my place of employment and his, and we spent more time together. He also joined our club station at work and became one of the operators at W8ZA Multi-Multi station for SSB DX contests. Even after he moved to South Carolina, he made the 10 hour trip several times to contest with friends. I had talked with Dallas many times over the years, but had never met him personally until just before we left for the Bahamas. I met Randy for the first time in October 2008 when we had our departure dinner in Summerville. It is just too hard to understand what went wrong this time. I will wait until the NTSB releases it report. Until then I will grieve along with their families and the ham radio fraternity, for we have lost four very special people in this one tragic event.”

Radding's neighbor, Jim Deaton, said the man and others planned to stop in Florida, pick up more passengers and then head to the Bahamas.

Stella Bazzle, who lives about a half-mile from the airport, described to The Summerville Journal Scene what she heard right before the plane went down: "The motor sounded like it was coming over the house. I heard the first explosion . . . then the second (explosion) wasn't as loud." She described the engine noise as "kind of a funny noise, like a grinding type thing." Bazzle said she then heard ambulances and called her neighbor, who'd heard similar noises.

Carter, Steeble and Radding were members of the Potomac Valley Radio Club (PVRC); Carter and Radding were also members of the Frankford Radio Club (FRC). PVRC President Ken Claerbout, K4ZW, told the ARRL that he was "stunned and saddened" when he heard the news of the crash: "I had several e-mail exchanges with Dallas over the last two weeks about our Sweepstakes effort. He spoke with excitement of the group's trip to C6 for CQWW SSB and vowed to be on for Sweepstakes CW. He said he might have to work during Sweepstakes SSB, but if not, he would be there! Dallas joined PVRC in 1963. Ed was also a very active member of PVRC before moving to South Carolina. Ed joined PVRC in 1992 and is a past chairman of our Northwest Chapter. Our thoughts and prayers go out to the friends and families of all four gentlemen. Another stark reminder of how fickle life can be." — Thanks to the many friends of these four hams, the Associated Press and The Summerville Journal Scene for the information.

Source: ARRL.org

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Complete Technical Services For The Communications and Electronics Industries

Design • Installation • Maintenance • Training • Engineering • Licensing • Technical Assistance

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Ira Wiesenfeld, P.E.
Consulting Engineer
Registered Professional Engineer

Tel/Fax: 972-960-9336
Cell: 214-707-7711
7711 Scotia Dr.
Dallas, TX 75248-3112
E-mail: iwiesenfel@aol.com

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FleetTALK Management Services

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fleet talk

Wireless Industry Management Specialist

  • Nationwide Field Service Capability
  • 24/7 Customer Service
  • Collections
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Contact:

Tom Williams 973-625-7500 x102
e-mail: twilliams@fleettalkusa.com

FleetTALK Management Services
101 Roundhill Drive
Rockaway, NJ 07866
973-625-7500

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FleetTALK Management Services

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Paging & Wireless Network Planners

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PAGING & WIRELESS
NETWORK PLANNERS LLC

WIRELESS SPECIALISTS

www.pagingplanners.com
rmercer@pagingplanners.com

R.H. (Ron) Mercer
Consultant
217 First Street South
East Northport, NY 11731
ron mercer

Cell Phone: 631-786-9359

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Paging & Wireless Network Planners

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fcc PUBLIC NOTICE
  Federal Communications
Commission
445 12th St., S.W.
Washington, D.C. 20554
News Media Information: 202-418-0500
Internet: http://www.fcc.gov
TTY: 1-888-835-5322

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DA 09-2259

Released: October 20, 2009

AMATEUR SERVICE COMMUNICATIONS DURING GOVERNMENT DISASTER DRILLS

spacer Transmissions by amateur stations participating in government disaster drills must comply with all applicable amateur service rules. While the value of the amateur service to the public as a voluntary noncommercial communications service, particularly with respect to providing emergency communications, is one of the underlying principles of the amateur service,1 the amateur service is not an emergency radio service. Rather, it is a voluntary, non-commercial communication service authorized for the purpose of self-training, intercommunication and technical investigations carried out by licensed persons interested in radio technique solely with a personal aim and without pecuniary interest.2

spacer State and local government public safety agencies occasionally conduct emergency preparedness or disaster drills that include amateur operations. Some entities, such as hospitals, emergency operations centers, and police, fire, and emergency medical service stations, have expressed interest in having their employees who are amateur station operators participate in these drills by transmitting messages on the entity’s behalf. The Commission’s Rules, however, specifically prohibit amateur stations from transmitting communications “in which the station licensee or control operator has a pecuniary interest, including communications on behalf of an employer.3

spacer Given the public interest in facilitating government-sponsored emergency preparedness and disaster drills, we take this opportunity to provide a clear process for requesting a waiver, and the information that we require in order to consider granting such a request.4 Waiver requests should be submitted to the Wireless Telecommunications Bureau by the government entity conducting the drill, and must provide the following information: (1) when and where the drill will take place; (2) identification of the amateur licensees expected to transmit amateur communications on behalf of their employers; (3) identification of the employers on whose behalf they will be transmitting; and (4) a brief description of the drill. We emphasize that the filing of a waiver request does not excuse compliance with the rules while that request is pending. The waiver must be requested prior to the drill, and employees may not transmit amateur communications on their employer’s behalf unless the waiver request has been granted.

spacer In an actual emergency, the Commission’s Rules provide that an amateur station may use any means of radiocommunication at its disposal to provide essential communication needs in connection with the immediate safety of human life and the immediate protection of property when normal communication systems are not available.5 In those circumstances, rule waiver is not necessary.

spacer For further information regarding matters discussed in this Public Notice, contact William T. Cross of the Wireless Telecommunications Bureau, Mobility Division, at (202) 418-0680, William.Cross@fcc.gov.

spacer By the Chief, Wireless Telecommunications Bureau; Chief, Public Safety and Homeland Security Bureau; and Chief, Enforcement Bureau.

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1 See 47 C.F.R. § 97.1(a). See also Recommendations of the Independent Panel Reviewing the Impact of Hurricane Katrina on Communications Networks, Order, EB Docket No. 06-119; WC Docket No. 06-63, 22 FCC Rcd 10541, 10576 ¶ 111 (2007) (noting that the amateur radio community played an important role in the aftermath of Hurricane Katrina and other disasters).
2 See 47 C.F.R. § 97.3(a)(4).
3 See 47 C.F.R. § 97.113(a)(3) (emphasis added).
4 See 47 C.F.R. § 1.925.

-FCC-

Source: FCC.gov

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SWISSPHONE

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swissphone

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AnswerNet President and CEO Gary Pudles Wins American Teleservices Association's Spirit of Philanthropy Award

Teleservices company founder recognized by ATA for commitment to philanthropy

WILLOW GROVE, Pa. — AnswerNet, the world’s largest telemessaging firm and a full service provider of inbound, outbound and e-bound contact center services, proudly announces President and CEO Gary A. Pudles received the American Teleservices Association’s (ATA) Spirit of Philanthropy Award, recognizing his longstanding commitment to charitable causes.

The ATA, a non-profit trade association that represents over 4,000 contact centers and 1.8 million professionals worldwide, presents the award each year to the member who best exemplifies the spirit of philanthropy by inspiring his/her company to commitment and involvement in the community through contributions of service, time, leadership and/or monetary donations.

Since establishing AnswerNet in 1998, Pudles has lent his energy, enthusiasm and expertise to support numerous industry charity initiatives, including breast cancer awareness events that have raised over $140,000. As AnswerNet grew as a company, Pudles focused on his desire to give back to the over 50 communities where AnswerNet owns and operates its contact centers.

After researching several possible solutions, Pudles teamed up with a national organization that specialized in charitable giving programs. The result was the establishment of a Donor Advised Funds program, funded by The Pudles Family Fund, which became AnswerNet Cares. The goal of AnswerNet Cares is to encourage AnswerNet employees to participate in the communities where they live and work, not just in the community where the corporate office is located. AnswerNet Cares gives donations for as many as 20 employee-driven charitable efforts per year and allows AnswerNet to actively support the many causes that are important to its employees.

“The unique structure of our company, where we operate in many diverse areas of North America, is what steered me in the direction of what eventually became the AnswerNet Cares program,” explains Pudles. “A large part of our success is in our ability to offer local services nationally and national services locally. We wanted to bring that same feeling of ‘we’re in this together’ to any foundation or charity initiative we presented to our employees. AnswerNet Cares enables our employees to become actively involved in a cause they are passionate about while receiving support in the form of donations from AnswerNet and the volunteering of time from their fellow employees.”

About AnswerNet:

As the world’s largest telemessaging firm, AnswerNet (www.answernet.com) provides full service inbound, outbound and e-bound contact center and fulfillment solutions. AnswerNet operates over 50 contact centers within the continental United States and Canada , providing a vast range of systems to optimize order entry, telephone answering services, sales, lead qualifications, market research and other contact management solutions for a client base of over 35,000. Processing over 60 million contacts annually, AnswerNet has been recognized for a number of awards, including Inc. Magazine’s Annual “Inc. 500” List of Fastest Growing Private Companies and Customer Inter@ction Solutions magazine’s Top 50 Teleservices Firms.

About the American Teleservices Association:

The American Teleservices Association (ATA) is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations. ATA members include companies with inbound or outbound contact centers, users of Teleservices, trainers, consultants, and equipment suppliers who initiate, facilitate, and generate telephone, Internet, and e-mail sales, service, and support.

Founded in 1983, the American Teleservices Association (ATA) represents more than 4,000 contact centers that account for over 1.8 million professionals worldwide. Contact centers offer traditional and interactive services that support the e-commerce revolution, provide specialized customer service for Fortune 500 companies, and generate annual sales of more than $900 billion.

Source: Answer Net

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gary pudles

Gary Pudles
President & CEO
AnswerNet

Gary A. Pudles is President and CEO of AnswerNet. He founded AnswerNet in 1998 and has driven the growth of the organization through sales, acquisitions and partnerships.

Gary has won the prestigious “Ernst and Young Entrepreneur of the Year” award and has led AnswerNet to Inc. Magazine’s Inc. 500 List of America’s Fastest Growing Private Companies and Customer Inter@ction Solutions Magazine’s Top 50 Teleservices Firms on multiple occasions.

Source: ATA Convention—Featured Speakers

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PRISM PAGING

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PRISM IP MESSAGE GATEWAY

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CRITICAL RESPONSE SYSTEMS

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Over 70% of first responders are volunteers
Without an alert, interoperability means nothing.

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AT&T exec implies iPhone exclusivity in U.S. to end

Posted on Oct 22, 2009 1:10 pm
by Matt Hamblen
Computerworld

AT&T Mobility CEO Ralph de la Vega strongly implied today that the carrier’s exclusive deal to sell the iPhone in the U.S. is ending, although he gave no details in a conference call with analysts.

Asked in a question-and-answer session what AT&T plans to do should the exclusive deal come to an end as has been rumored, de la Vega said the iPhone is a good source of new subscribers, but is only part of a smartphone portfolio that gives good results.

“We have a legacy of having a great portfolio…that will continue after the iPhone is no longer exclusive to us,” de la Vega said. “We think we will continue after the iPhone…to drive [results]….”

De la Vega said that while the iPhone has been a “good source of new gross [subscribers] for us,” the new subscribers from the iPhone in the third quarter was only one-third of the total from all devices.

AT&T is thought to be losing the exclusive iPhone deal it has had in the U.S. for more than two years, possibly to competitor Verizon Wireless. Many believe the deal will expire in mid-2010 .

Later in the call, de la Vega added, “we feel really good about our non-iPhone [subscriber] adds and net adds…. We feel really strong about our portfolio in quick messaging devices, including BlackBerry and all the smartphones.”

De la Vega, who heads up the wireless unit at AT&T called AT&T Mobility, said the carrier will continue to offer a distinction from network competitors because AT&T’s network can allow devices to simultaneously perform voice and data functions. “Some operators can use voice or data but not at the same time,” he said. “What we have in our portfolio is a smashing set of products to come out to exploit that [simultaneous voice and data] capability to differentiate us and also with [network] speed.

“Even if we lose exclusivity [of the iPhone], we will be the only carrier with HSPA 7.2 [a network specification being deployed at AT&T] and [new devices] will work on our network faster,” de la Vega said. “I feel as strongly as ever [about] the capability of devices in our lineup and [am] super-excited about the deals with e-readers and personal navigation devices. “

De la Vega also said AT&T is now working with device manufacturers to build Android phones that will “work best” on the AT&T network. “They are terrific devices and much better on AT&T than on anybody else’s network.”

Still, de la Vega conceded that iPhone has been good to AT&T, noting in his official presentation that the carrier activated a record number of iPhones in the third quarter, totaling 3.2 million in all, or about 43 percent of what Apple said were the 7.4 million sold globally in the last quarter.

Regarding the iPhone, de la Vega called it the best for ease-of-use by customers and seemed to offer a note of thanks to Apple after a good run with AT&T. “We spend an awful lot of time looking for the next great device and the next great technologies, and we think iPhone has set the bar…. All the manufacturers are figuring out how to get close, but iPhone is still the best in the world at this point.

“I never understated the capability that Apple has…,” he continued. “It’s all about making it simple for customers to use the services. Others will try to emulate them, but that device by far is the best in terms of ease of use.”

Source: Macworld

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Motorola Aura Diamond Edition announced, costs $5,730

motorola aura motorola aura Remember the Motorola Aura, the uber-expensive luxury phone announced by Moto last year and promoted by David Beckham? Well, Moto has announced an even more expensive Aura, called Motorola Aura Diamond Edition.

The new Aura is plated with 18 carat gold and has 34 diamonds, 30 of which are embedded above and bellow the phone’s circular display.

Specs-wise, the Aura offers quad-band GSM/EDGE connectivity, CrystalTalk technology, stereo Bluetooth, Music and video players, email, web browser, 2MP camera and 2GB of internal memory.

Motorola Aura Diamond Edition should be available starting October 26. As for the price, well, the phone costs no less than £3,500 (about €3,815 or $5,730).

motorola aura If luxury phones aren't your thing, you should know that Motorola is getting ready to launch the Motorola Droid (via Verizon), which should be the company’s flagship Android phone.

Source: Unwired View

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UNITED COMMUNICATIONS

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BLOOSTONLAW TELECOM UPDATE

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BloostonLaw Telecom Update

Published by the Law Offices of Blooston, Mordkofsky, Dickens, Duffy & Prendergast, LLP

[Portions reproduced here with the firm's permission.]

www.bloostonlaw.com

   Vol. 12, No. 37 x October 21, 2009   

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Comments on Stimulus Applications Due Oct. 28

On Monday, September 28, the filing window for incumbent carrier responses to broadband stimulus funding applications opened. During the 30-day comment period, affected incumbent carriers have the opportunity to supply the National Telecommunications and Information Administration (NTIA) and the Rural Utilities Service (RUS) with information about the broadband services they are currently providing in areas which may overlap the funding areas proposed by stimulus applicants. The agencies are relying on this process to weed out applications that propose service areas which already enjoy the minimum definitional requirements for broadband access as set forth in the Notice of Funds Availability (NOFA) of July 9, 2009. The filing window will remain open until October 28, 2009.

Until that date, the public is able to access the agencies’ application map database to view the areas applicants are proposing to serve if they are granted stimulus funds. It is not necessary to have applied for stimulus funding in order to file comments, nor is there any indication that applicants are restricted from responding. However, only incumbent carriers are invited to comment on the applications. There are several criteria under which applicants can meet the minimum statutory requirements to receive funding, and there are many factors carriers should consider before filing a response. To this end, BloostonLaw has prepared a questionnaire to help clients develop the kind of information which should be prepared in order to make the response filing.

Carriers who believe stimulus applicants may have applied for funding in their service areas should waste no time in beginning the response process. Identifying applications to respond to is a deceptively arduous task, and each application must be responded to individually. BloostonLaw contacts: Mary Sisak, 202-828-5554; John Prendergast, 202-828-5540; and Gerry Duffy, 202-828-5528.

 

INSIDE THIS ISSUE

  • USF faces new threats under new administration?
  • FCC “googles” Google about voice calling restrictions.
  • Controversial net neutrality NPRM is lone item on FCC’s Oct. open meeting agenda.
  • FCC seeks comment on Berkman Center broadband study.
  • ALJ recommends FCC deny WealthTV’s carriage complaint against four MVPDs.

USF Faces New Threats Under New Administration?

Recent meetings at the FCC with representatives from the offices of at least one Commissioner, the Wireline Competition Bureau, and the Office of Strategic Planning have included exchanges that raise serious questions regarding the continued availability of existing levels of Universal Service Fund (USF) support for rural carriers.

A common outlook at the FCC is that the traditional circuit-switched voice network is rapidly evolving into a national packet-switched broadband network, and that the current USF will need to morph likewise into a broadband program. Whereas the presentations at the FCC’s September 29, 2009, broadband meeting recognized that broadband deployment and operating costs will be high in rural areas, this does not necessarily translate into a revised broadband high-cost program that will provide rural carriers with USF support in comparable or greater amounts than they are receiving today.

Rather, various FCC personnel have indicated in recent meetings that that the “best approach” might be to terminate or “blow up” the existing USF program rather than tweaking it, and to start over with a new broadband high cost program that may or may not encompass substantial numbers of current USF recipients. To be very specific, there have been several very clear warnings that there is no guarantee that rural carriers will continue to receive their existing levels of support from a modified or replacement USF. Some FCC staffers appear to believe that rural telephone companies, in particular, have done a good job in deploying broadband to substantial percentages of their customers, and that most or all future broadband high-cost support should be directed to geographic areas and low-income groups that do not presently have significant broadband access or take rates.

Since the USF program was implemented in the mid-1980s, some of FCC staffers have been hostile to it. But just because certain FCC staffers may not like certain USF programs has not previously meant that the FCC would significantly curtail or eliminate them. However, given the major focus of the current FCC upon the National Broadband Plan that it will present to Congress by February 17, 2010, statements by staffers associated with the development of that Plan regarding potential changes in the distribution of future USF support should be taken seriously.

At a very minimum, rural carriers should be prepared to demonstrate to the FCC and Congress that they still need to make substantial investments to continue providing their customers with broadband facilities and services “reasonably comparable” in quality and price to those available in urban areas, and that they will need substantial continuing USF support to furnish such facilities and services at affordable rates. It appears from the tenor of FCC meetings and FCC reports on the progress of its Broadband Plan that these demonstrations will need to be much more detailed and more thoroughly substantiated by data than in the past. For instance, the FCC appears to be much more focused upon the nature and amount of the costs necessary to deploy and operate broadband facilities and services in various types of geographic areas, the extent to which certain costs can be reduced or eliminated, and the possibility that increased customer revenues for broadband services can replace or reduce USF revenue streams.

We note also that Congressmen Rick Boucher (D-Va.) and Lee Terry (R-Neb.) are preparing another version of the Terry-Boucher and Boucher-Terry bills that have been offered but not enacted during the last two Congresses. The current version of the bill has not yet been completed and proffered. However, early discussions indicate that it is likely to contemplate the provision of approximately the current level of capped USF support to rural telephone companies. It is unclear at this time whether a new Boucher-Terry bill will make it by Chairman Henry Waxman (D-Calif.) and Ranking Member Joe Barton (R-Texas) of the House Commerce Committee and be passed by the House, whether there will be an appropriate companion bill offered and enacted in the Senate, and whether an ultimate Senate-House USF reform or telecommunications bill will be signed into law by President Obama. The rural telecom industry must determine whether (1) a USF capped at current support levels, while not an ideal solution, is preferable to a possible significant curtailment or elimination of USF support to rural carriers under some potential versions of the National Broadband Plan; and (2) what can be done to best protect the industry’s ability to provide needed rural services.

Whereas USF and access revenue streams have been under attack since 1995, the remainder of 2009 and 2010 are likely to be a critical and trying period for the rural telephone industry. We are monitoring FCC and Congressional developments and working to develop options and solutions. We welcome your comments.

BloostonLaw contacts: Ben Dickens, Gerry Duffy, and Mary Sisak

FCC “googles” Google About Voice Calling Restrictions

The FCC last week sent a letter to Google noting that recent reports indicate that the Company’s “Google Voice” service restricts calling from consumers to certain rural communities. In light of pending Commission proceedings regarding concerns about so called “access stimulation,” the letter stated, the Commission’s prohibition on call blocking by carriers, as well as the Commission’s interest in ensuring that “broadband networks are widely deployed, open, affordable, and accessible to all consumers,” the FCC said it is interested in gathering facts that can provide a more complete understanding of this situation.

To that end, the FCC asked Google to provide answers to the following questions by close of business on Wednesday, October 28, 2009:

“1. We understand that Google Voice offers a number of different functionalities, including:

  • (a) the ability to have calls to a Google Voice telephone number forwarded to designated telephone numbers;
  • (b) the ability to place outgoing calls from the Google Voice website;
  • (c) the ability to place outgoing calls from the Google Voice mobile site; and
  • (d) the ability to place outgoing calls by calling your own Google number and signing into the Google voicemail system.
    • (i) For each of these functionalities, and any other functionalities that allow Google Voice users to place calls, please describe how the Google Voice call is routed and whether calls to particular telephone numbers are restricted. For each functionality for which calls to particular telephone numbers are restricted, please describe the technological means by which those restrictions are implemented.
    • (ii) How does Google inform Google Voice users about any restrictions in the numbers to which calls can be placed using Google Voice?
    • (iii) To what extent are each of these Google Voice functionalities offered for free? To what extent, if any, does Google charge for any of these services? Does Google intend to charge at some point for the service? How does Google currently pay for the service?

“2. Please explain specifically what is meant by “invitation-only.” How many users of Google Voice are there at this time? Are there any plans to offer Google Voice on other than an invitation-only basis?

“3. How does Google believe its various Google Voice services fit within the statutory classifications in the Communications Act of 1934, as amended (the Act) and the Commission’s regulatory classifications (e.g., interconnected VoIP)? Do you believe its “invitation-only” subscribership affects the classification of Google Voice in any way? If so, please explain. Does the Google Voice service compete with any services classified as “telecommunications services” under the Act? Is Google Voice a reseller of “telecommunications services?” Please explain your answers.

“4. How does Google identify the telephone numbers to which it restricts calls? Does it restrict calls to individual telephone numbers, or to particular exchanges or NPA-NXXs? Why does Google Voice restrict calls to these numbers?

“5 Does Google contract with third parties to obtain inputs for its Google Voice service, such as access to telephone numbers, transmission of telephone calls, and interconnection with local telephone networks? Please provide the names of such third parties.”

Google’s restriction of access to rural communities, apparently based on cost considerations, may be a preview of what may happen if USF and other traditional rural development programs are compromised.

BloostonLaw contacts: Ben Dickens, Gerry Duffy, and Mary Sisak.

Controversial Net Neutrality NPRM Is Lone Item On FCC’s Oct. Open Meeting Agenda

At tomorrow’s open meeting, the FCC will consider a Notice of Proposed Rulemaking (NPRM) on policies to preserve the open Internet in WC Docket No. 07-52. This is the only item on the Commission’s October 22 meeting agenda, and it appears to be the first step toward codifying “net neutrality”—the requirement that high-speed Internet providers give equal treatment to all data flowing over their networks—into the rules some time next year.

As reported by The AP and other media, FCC Chairman Julius Genachowski has the support of the other two Democratic Commissioners, which is enough to adopt the item. But the proposal has run into strong opposition from the large phone, cable, and wireless companies that provide the bulk of U.S. high-speed Internet connections.

As AP has noted, broadband providers such as AT&T, Verizon, and Comcast argue that after pouring billions of dollars into their networks, they should be able to operate those networks as they see fit. That includes offering premium services over their lines to differentiate themselves from competitors and earn a healthy return on their investments.

AP also notes that Genachowski's proposal has also encountered concerns among the Republican Commissioners and GOP Members of Congress, who fear network neutrality rules could discourage broadband providers from continuing to expand and upgrade their systems. "The risk of regulation really inhibits investment," said Republican Commissioner Robert McDowell. Noting the agency's estimated price tag of up to $350 billion to bring broadband connections to all Americans, he added: "How do we pay for all that?"

Essentially, Genachowski would add a “non-discrimination” principle and a “transparency” principle to the four existing principles in the Commission’s 2005 broadband Internet Policy Statement (BloostonLaw Telecom Update, September 23).

Under the principle of non-discrimination, broadband providers cannot discriminate against particular Internet content or applications. This means they cannot block or degrade lawful traffic over their networks, or pick winners by favoring some content or applications over others in the connection to subscribers’ homes. Nor can they disfavor an Internet service just because it competes with a similar service offered by that broadband provider. The Internet must continue to allow users to decide what content and applications succeed.

The transparency principle states that providers of broadband Internet access must be transparent about their network management practices. The Internet evolved through open standards, the Chairman said. It was conceived as a tool whose user manual would be free and available to all. But new network management practices and technologies challenge this original understanding. Today, broadband providers have the technical ability to change how the Internet works for millions of users — with profound consequences for those users and content, application, and service providers around the world.

In recent weeks, a bipartisan group of lawmakers on Capitol Hill has denounced Genachowski’s net neutrality plan, saying it threatens to scare off investment in telecommunications networks. But the Washington Post this week reported that Aneesh Chopra, President Obama's chief technology officer, said the concerns are premature because no rules have been drafted. He said the FCC Chairman has merely proposed starting the rulemaking process. "There aren't even any rules out yet for anyone to criticize. This is a process and [the FCC] is just at the beginning of that process," Chopra said in an interview, according to the Post.
Nevertheless, it is clear that the White House supports net neutrality. Obama has made open Internet policies a pillar of his technology agenda and immediately endorsed Genachowski's announcement last month for new rules, the Post reported. Genachowski has said new regulations would ensure that consumers get access to any legal content on the Web, regardless of whether it originates with network owners or a third-party entrepreneur.

On Friday, the Post continued, 72 Democratic members of Congress outlined additional concerns. They sent a letter to Genachowski urging him to proceed cautiously, arguing that broadband networks have expanded through competition and private investment. New rules shouldn't come from early conclusions based on "slogans rather than substance," they wrote. The letter includes the signatures of several members of the Congressional Black Caucus and 31 Blue Dog Democrats, a group of moderate-to-conservative Democratic lawmakers who have voted together on issues such as healthcare and financial reform. "In light of the growth and innovation in new applications that the current regime has enabled, as compared to the limited evidence demonstrating tangible harm, we would urge you to avoid tentative conclusions which favor government regulation," the lawmakers, including Reps. Gregory W. Meeks (D-N.Y.) and Joseph Crowley (D-N.Y.) wrote, according to the Post.

BloostonLaw contacts: Ben Dickens, Gerry Duffy, and Mary Sisak.

LAW & REGULATION

FCC SEEKS COMMENT ON BERKMAN CENTER BROADBAND STUDY: On July 14, the FCC announced that Harvard University’s Berkman Center for Internet and Society would conduct an expert review of existing literature and studies about broadband deployment and usage throughout the world to inform the Commission’s development of a National Broadband Plan. A draft of the study has now been completed. The Commission is seeking public comment on the study, and has posted the draft for public review at the following Internet address: http://www.fcc.gov/stage/pdf/Berkman_Center_Broadband_Study_13Oct09.pdf. Specifically, the Commission seeks comment on the following:

  • Does the study accomplish its intended purposes?
  • Does the study provide a complete and objective survey of the subject matter?
  • How accurately and comprehensively does the study summarize the broadband experiences of other countries?
  • How much weight should the Commission give to this study as it develops a National Broadband Plan?
  • Are additional studies needed along the lines of the Berkman study?

The FCC asks parties to provide any other comments on the Berkman study that they deem relevant. Comments in this GN Docket Nos. 09-47, 09-51, and 09-137 (NBP Public Notice #13) proceeding are due November 16. There is no reply date. BloostonLaw contacts: Ben Dickens, Gerry Duffy, and Mary Sisak.

ALJ RECOMMENDS FCC DENY WealthTV’s CARRIAGE COMPLAINT AGAINST FOUR MVPDs: In 2007 and 2008, Herring Broadcasting, Inc. d/b/a WealthTV, a video programming vendor, filed separate carriage complaints against four multichannel video programming distributors (MVPDs) — Comcast Corporation, Time Warner Cable, Cox Communications, and Bright House Networks (BHN) — alleging that these MVPDs had violated section 616 of the Communications Act, and section 76.1301(c) of the Commission’s rules, by discriminating against WealthTV in video programming distribution. Specifically, WealthTV asserted that the defendants failed to negotiate in good faith and denied it carriage while providing preferential treatment to MOJO, a programming vendor affiliated with defendants. According to Wealth TV, MOJO’s programming was similar to WealthTV’s programming and MOJO targeted the same audience as WealthTV. WealthTV claimed that the defendants’ actions unreasonably restrain its ability to compete fairly in the marketplace and requested the Commission to order each defendant to carry WealthTV for a period of ten years under specified terms and conditions. On October 14, 2009, Chief Administrative Law Judge Richard L. Sippel issued a Recommended Decision, in which he proposed that the FCC deny WealthTV’s complaint because (1) it had not satisfied its burden of proving that any of the defendants engaged in discrimination in the selection, terms or conditions of carriage on the basis of WealthTV’s non-affiliation; and (2) it had not satisfied its burden of proving that any of the defendants unreasonably restrained WealthTV’s ability to compete fairly. BloostonLaw contact: Gerry Duffy.

FCC PERMANENTLY REASSIGNS THREE TOLL-FREE SUICIDE PREVENTION HOTLINE NUMBERS: The FCC has granted the request of the Substance Abuse and Mental Health Services Administration (SAMHSA), a component of the United States Department of Health and Human Services (HHS), to reassign permanently three toll free numbers used as suicide prevention hotlines from the Kristin Brooks Hope Center (KBHC) to SAMHSA. In this highly unusual situation, the Commission must exercise its plenary numbering authority to deviate from its first-come, first-served rule with respect to the assignment of toll free numbers. Such deviation is necessary in this extraordinary circumstance to promote the public safety goal of suicide prevention. The Commission found that permanent reassignment of the three toll free numbers at issue to SAMHSA will ensure the long-term operation of the suicide prevention hotlines and will therefore best serve the public interest. Accordingly, the FCC granted the request of SAMHSA and permanently reassign 1-800-SUICIDE (1-800-784-2433), 1-888-SUICIDE (1-888-784-2433), and 1-877-SUICIDA (1-877-784-2432) to that organization. Also the Commission denied an application for review of the Bureau’s temporary reassignment to SAMHSA filed by KBHC. BloostonLaw contacts: Ben Dickens, Gerry Duffy, and Mary Sisak.

SENATE EXTENDS PSIC GRANT PROGRAM: U.S. Senator John D. (Jay) Rockefeller IV (D-W.Va.), Chairman of the U.S. Senate Commerce, Science, and Transportation Committee, and Ranking Member, Senator Kay Bailey Hutchison (R-Texas), both lauded the Senate’s passage of S. 1694, a bill that extends the Public Safety Interoperable Communications (PSIC) grant program established under the Digital Television Transition and Public Safety Act of 2005 to remain available until expended through fiscal year 2012. The PSIC grant program provides funding for state projects that arm public safety personnel with interoperable communications equipment and the necessary training for system users. The bill has been referred to the House Energy and Commerce Committee. BloostonLaw contacts: Hal Mordkofsky, John Prendergast, and Richard Rubino.

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This newsletter is not intended to provide legal advice. Those interested in more information should contact the firm.

Source: Blooston, Mordkofsky, Dickens, Duffy and Prendergast, LLP For additional information, contact Hal Mordkofsky at 202-828-5520 or halmor@bloostonlaw.com

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CVC Paging

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NEWS FLASH — SATELLITE FAILURES

  • January 11, 1997—Telstar 401 suffers a short in the satellite circuitry—TOTAL LOSS May 19, 1998—Galaxy 4 control processor causes loss of fixed orbit—TOTAL LOSS September 19, 2003—Telstar 4 suffers loss of its primary power bus—TOTAL LOSS March 17, 2004—PAS-6 suffers loss of power—TOTAL LOSS
  • January 14, 2005—Intelsat 804 suffers electrical power system anomaly—TOTAL LOSS

DON’T WAIT FOR THE NEXT SATELLITE OUTAGE

Allow us to uplink your paging data to two separate satellites for complete redundancy! CVC owns and operates two separate earth stations and specializes in uplink services for paging carriers. Join our list of satisfied uplink customers.

  • Each earth station features hot standby redundancy UPS and Generator back-up Redundant TNPP Gateways On shelf spares for all critical components
  • 24/7 staffing and support

cvc paging cvc antennas For inquires please call or e-mail Stephan Suker at 800-696-6474 or steves@cvcpaging.com left arrow

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CVC Paging

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GTES

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GLOBAL TECHNICAL ENGINEERING SOLUTIONS

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CALL US TODAY FOR YOUR SUPPORT NEEDS

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Website - www.gtesinc.com

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GTES

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WiPath Communications

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Intelligent Solutions for Paging & Wireless Data

WiPath manufactures a wide range of highly unique and innovative hardware and software solutions in paging and mobile data for:

  • Emergency Mass Alert & Messaging Emergency Services Communications Utilities Job Management Telemetry and Remote Switching Fire House Automation
  • Load Shedding and Electrical Services Control

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  • Emergency Mass Alerting Remote telemetry switching & control Fire station automation PC interfacing and message management Paging software and customized solutions Message interception, filtering, redirection, printing & logging Cross band repeating, paging coverage infill, store and forward
  • Alarm interfaces, satellite linking, IP transmitters, on-site systems

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Mobile Data Terminals & Two Way Wireless  Solutions

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  • Fleet tracking, messaging, job processing, and field service management Automatic vehicle location (AVL), GPS
  • CDMA, GPRS, ReFLEX, conventional, and trunked radio interfaces
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Contact
Postal
Address:
WiPath Communications LLC
4845 Dumbbarton Court
Cumming, GA 30040
Street
Address:
4845 Dumbbarton Court
Cumming, GA 30040
Web site: www.wipath.com left arrow CLICK
E-mail: info@wipath.com left arrow CLICK
Phone: 770-844-6218
Fax: 770-844-6574
WiPath Communications

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Preferred Wireless

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Equipment For Sale
Terminals & Controllers:
1 Motorola C-Net Platinum Controller
1 Motorola ASC1500 Controller
1 Skydata Model 5090 Uplink Power Control
1 Skydata Model 8360 MSK Modulator
8 Skydata Multi Channel Receivers - NEW
1 Gilat Transmitter
2 Gilat Skyway ODU Controller
2 Rad RSD-10
3 Gilat Satellite Transmitter
2 Gilat Skymux Controller
8 Skymux Expansion
2 Gilat Transmitters
2 GL3100 RF Director
30 Zetron Model 66 Controllers
Link Transmitters:
6 Glenayre GL C2100 Link Repeaters
1 Glenayre QT6994, 150W, 900 MHz Link TX
1 Glenayre QT4201, 25W Midband Link TX
3 Glenayre QT-6201, 100W Midband Link TX
3 Motorola 10W, 900 MHz Link TX (C35JZB6106)
2 Motorola 30W, Midband Link TX (C42JZB6106AC)
VHF Paging Transmitters
14 Motorola Nucleus 125W, NAC
3 Motorola Nucleus 350W, NAC
1 Motorola VHF PURC-5000 125W, ACB or TRC
10 Glenayre GLT8411, 250W, VHF TX
UHF Paging Transmitters:
24 Glenayre UHF GLT5340, 125W, DSP Exciter
2 Quintron QT-7795, 250W UHF, w/TCC & RL70 Rx.
3 Motorola PURC-5000 110W, TRC or ACB
3 Motorola PURC-5000 225W, ACB
900 MHz Paging Transmitters:
3 Glenayre GLT 8600, 500W
20 Glenayre GLT-8500, 250W, C2000, w/ or w/o I20
4 Motorola PURC 5000, 300W, DRC or ACB
3 Motorola PURC 5000, 150W, DRC or ACB

 SEE WEB FOR COMPLETE LIST:
www.preferredwireless.com/equipment
left arrow CLICK HERE

Too Much To List • Call or E-Mail
Preferred Wireless
Rick McMichael
888-429-4171

rickm@preferredwireless.com
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www.preferredwireless.com/equipment
left arrow OR HERE

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Preferred Wireless

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HMCE Inc.

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hmce@bellsouth.net left arrow Click to e-mail
http://www.h-mce.com left arrow Paging Web Site
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HMCE Inc.

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Easy Solutions

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easy solutions

Easy Solutions provides cost effective computer and wireless solutions at affordable prices. We can help in most any situation with your communications systems. We have many years of experience and a vast network of resources to support the industry, your system and an ever changing completive landscape.

  • We treat our customers like family. We don't just fix problems...
    • We recommend and implement better cost effective solutions.
    We are not just another vendor — We are a part of your team.
    • All the advantages of high priced full time employment without the cost.
  • We are not in the Technical Services business...
    • We are in the Customer Satisfaction business.

Experts in Paging Infrastructure
Glenayre, Motorola, Unipage, etc.
Excellent Service Contracts
Full Service—Beyond Factory Support
Contracts for Glenayre and other Systems starting at $100
Making systems More Reliable and MORE PROFITABLE for over 28 years.

Please see our web site for exciting solutions designed specifically for the Wireless Industry. We also maintain a diagnostic lab and provide important repair and replacement parts services for Motorola and Glenayre equipment. Call or e-mail us for more information.

Easy Solutions
3220 San Simeon Way
Plano, Texas 75023

Vaughan Bowden
Telephone: 972-898-1119
Website: www.EasySolutions4You.com
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E-mail: vaughan@easysolutions4you.com

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Easy Solutions

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Hark Technologies

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Wireless Communication Solutions

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USB Paging Encoder

paging encoder

  • Single channel up to eight zones
  • Connects to Linux computer via USB
  • Programmable timeouts and batch sizes
  • Supports 2-tone, 5/6-tone, POCSAG 512/1200/2400, GOLAY
  • Supports Tone Only, Voice, Numeric, and Alphanumeric
  • PURC or direct connect
  • Pictured version mounts in 5.25" drive bay
  • Other mounting options available
  • Available as a daughter board for our embedded Internet Paging Terminal (IPT)

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Paging Data Receiver (PDR)

pdr

  • Frequency agile - only one receiver to stock
  • USB or RS-232 interface
  • Two contact closures
  • End-user programmable w/o requiring special hardware
  • 16 capcodes
  • POCSAG
  • Eight contact closure version also available
  • Product customization available

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Other products

  • Please see our web site for other products including Internet Messaging Gateways, Unified Messaging Servers, test equipment, and Paging Terminals.
Contact
Hark Technologies
717 Old Trolley Rd Ste 6 #163
Summerville, SC 29485
Tel: 843-821-6888
Fax: 843-821-6894
E-mail: sales@harktech.com left arrow CLICK HERE

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Hark Technologies

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UCOM Paging

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satellite dish ucom logo

Satellite Uplink
As Low As
$500/month

  • Data input speeds up to 38.4 Kbps Dial-in modem access for Admin Extremely reliable & secure
  • Hot standby up link components

Knowledgeable Tech Support 24/7

Contact Alan Carle Now!
1-888-854-2697 x272
acarle@ucom.com www.ucom.com

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UCOM Paging

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Editor's note: Here is what I really want for Christmas—only problem is they are not in production yet.

Monocopter design takes cues from maple seeds

October 21, 2009 4:38 PM PDT
by Matt Hickey
C-Net News

monocopter
The maple seed device seen next to actual samara seeds.
(Credit: Eric Schurr/A. James Clark School of Engineering, University of Maryland)

Remember as a kid being entertained by how maple tree seeds (or samara fruit) would spin like helicopters as they fell around you in the fall? I do, and that's why I love this prototype rotorcraft by graduate students at the University of Maryland's A. James Clark School of Engineering.

It's a remote-controlled monocopter with a design based heavily on the aerodynamic and geometric properties of maple seeds. Researchers have tried for years to create an unmanned aerial vehicle that could mimic maple seeds' spiraling fall. The results out of Maryland are awesome.

As you can see in the video after the jump, the patent-pending device uses just one blade to take off, as well as a stabilizer to keep it steady. It looks weird, but it works. This is a great example of nature influencing science.

The students say they've created he world's smallest controllable single-winged rotorcraft, with the most minuscule having a maximum dimension of about 3.7 inches and a wing equal in size to a natural samara. Graduate student Evan Ulrich says he thinks the 'copter could be mass produced as a toy for less than $100, which even sounds high to us given that one of the parts experimented with is a vibrating motor from a pager.

There could also be military or rescue applications: a flyer fitted with a small camera could easily be sent across an area looking for survivors—or targets.

But no matter what the flyer ends up being used for, one thing is sure: I want one badly.

Watch it fly on YouTube.

Source: C-Net News

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LEAVITT COMMUNICATIONS

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its stil here

 

It's still here — the tried and true Motorola Alphamate 250. Now owned, supported, and available from Leavitt Communications. Call us for new or reconditioned units, parts, manuals, and repairs.

We also have refurbished Alphamate II, and the original Alphamate.

E-mail Phil Leavitt (pcleavitt@leavittcom.com) for pricing and delivery information or for a list of other available paging and two-way related equipment.

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Phil Leavitt
847-955-0511
pcleavitt@leavittcom.com
leavitt logo
  7508 N. Red Ledge Dr.
  Paradise Valley, AZ • 85253

   www.leavittcom.com

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LETTERS TO THE EDITOR

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To the Editor
AAPC Wireless Messaging News
October 21, 2009

Many of us, who are longtime veterans of the paging industry, like to reminisce about the “good old days” and how things “could be/should be” if only the world shared our insight into the unique advantages of paging!

To a great degree, of course, that thinking is naïve. The 40-plus million people who once carried a pager are gone, and they won’t be coming back, regardless of what we think or say.

But that does not mean that there are no opportunities for paging, and particularly for paging technology used in non-messaging applications.

For example, just last week a state agency called seeking a recommendation that would allow them to remotely control (turn on and off ) flashing lights on a dozen or so signboards used in conjunction with a Highway Advisory Radio (HAR) service that uses the AM broadcast band to disseminate traffic and similar information in the vicinity of airports, tunnels etc.

(the sort of “TUNE TO 1630 AM FOR TRAFFIC INFORMATION.…URGENT WHEN FLASHING” signboard with which we are all familiar.)

Thinking that this was a fine opportunity for one-way paging, I enthusiastically contacted the two carriers that I believed provided coverage in the geographic area of interest. My initial enthusiasm, however, was soon turned into frustration: While the technical people at the carriers to whom I initially turned knew exactly what was required and that their networks could meet the needs, the sales people to whom each referred me had virtually no sales documentation, pricing, or other information that I could use to respond to this potential customer.

The following day, one of the two carriers did provide me with pricing based on an outdated telemetry program that would have charged $100 per month per sign; a price which is impossible to imagine any agency paying to simply turn lights ON and OFF from time to time. After more than one week, the second carrier has not responded!

Being as tied to the paging industry as I have been for almost 50 years, I was able to turn to friends within the carrier’s technical department and they were able to furnish appropriate information which I submitted to the customer. But what would a less immersed individual have done under these circumstances? Most certainly, they would have dropped paging and turned to another technology, and the paging industry would lose again!

This dissertation is not intended to criticize the sales people involved at either of the two carriers. Each of them did the best they could with the information and training that they had been provided.

Rather, the purpose of the article is to raise a warning flag to company management across this industry. The world has changed and the opportunities available to the paging industry has changed along with it. If the paging industry is to prosper, or even survive, in this contemporary environment, all will need to:

1. make sure that product information and pricing attuned to the emerging opportunities is available, and

2. provide training specific to these product offerings to all members of the organization, particularly sales and customer support staff.

Most importantly, as a result of increased stimulus funding and nationwide security concerns, there is reason to believe that opportunities of the type described here (i.e. telemetry, mass alerting, remote control, etc.) may actually increase in upcoming months. Our industry needs to be prepared to take advantage of these opportunities.

Respectfully,

Ron Mercer

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To the Editor
AAPC Wireless Messaging News
October 23, 2009

To What End?

Earlier this week, members of the Paging Technical Committee (PTC) received a request to vote on a proposed revision to the PTC by-laws which would make the PTC a “standing committee under the AAPC.” While, on the surface, this request appears seems quite simple, upon reflection it begs answers to several questions:

1. As now constituted, the PTC is to be “affiliated with an appropriate industry association that will assure the success of its members and promote the paging industry.” To what degree, and in what way(s), will the requested change to the by-laws accomplish these goals?

2. At the present time, the paging industry has a pressing need to broaden the scope of all involved parties (carriers, manufacturers, dealers, implementers, consultants etc.) so as to address ALL opportunities for paging technology. These opportunities include various forms of telemetry as well as on-site/off site messaging systems for healthcare institutions, hotels and others. Several of these opportunities require changes to existing protocols and infrastructure as well as pricing models. To what degree will the requested change assist in expanding the paging industry’s ability to address these needs and make necessary changes?

3. Although not currently stipulated, the requested change hints at the possibility of further by-law refinements that would limit participation in the PTC to those who were members of AAPC! The introduction of such a requirement would be an unfortunate misstep. There are numbers of people who now contribute, and who can continue to contribute to the PTC, but who cannot justify membership in the AAPC. Can a clause to clearly preclude such restrictive linking be added to the by-laws?

The paging industry is at a dangerous precipice. Anything that narrows the scope, or limits participation, is certain to be lead to further demise of the industry! As such, I cannot support the currently suggested amendments to the PTC by-laws.

Respectfully,

Ron Mercer

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From: Michael Lyons <mlyons@indianapaging.com>
Subject: By-Law Changes Submitted to PTC by AAPC pass with Majority vote
Date: October 23, 2009 12:49:43 PM CDT
To: Paging Technical Committee
Cc: Linda Hoover

[Editor's note: Mike will be providing detailed comments on this issue next week.]

Thanks,

Michael Lyons

PTC Chair

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From: James Armstrong
Subject: Randy Hargenrader
Date: October 23, 2009 2:16:41 PM CDT
To: Brad Dye

Brad,

As you have already heard Randy Hargenrader was in a plane accident and killed a few days ago. There will be a gathering with the families of the victims at Dyal's Funeral Home, 303 Main Street, Summerville, SC 29483 on Sunday from 6-9 pm. Feel free to call if you have any questions.

James Armstrong
Hark Systems, Inc
james@harksystems.com
(843) 285-7200

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UNTIL NEXT WEEK

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Thanks for reading the newsletter. Please recommend it to your friends and colleagues. Good news, bad news, happy news, or sad news, if you think it would be of interest to the readers of this newsletter, please share it with me so I can include it the the next issue.

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With best regards,

brad's signature
Newsletter Editor

73 DE K9IQY

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Wireless Messaging News
Brad Dye, Editor
P.O. Box 266
Fairfield, IL 62837 USA

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Skype: braddye
Telephone: 618-599-7869

E–mail: brad@braddye.com
Wireless Consulting page
Paging Information Home Page
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AAPC web site

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MESSAGING

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Facebook Group—Wireless Messaging

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The Facebook Group left arrow associated with this newsletter, is an open group, and you are welcome to join. Just click on the link.

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THOUGHTS FOR THE WEEK

“In seeking truth you have to get both sides of a story.”

—Walter Cronkite

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“Every truth has two sides; it is as well to look at both, before we commit ourselves to either.”

— Aesop (Ancient Greek Fabulist and Author of a collection of Greek fables. 620 BC-560 BC)

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