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Welcome Back To The Wireless Messaging News This issue is one that I am proud of since I believe it makes an important contribution to the Paging industry by sharing critical information. I refer to the recent outages of Paging systems caused by certain models of the Trimble ThunderBolt GPS receiver and disciplined oscillator (GPS-DO). Following, near the end of this issue, in the LETTERS TO THE EDITOR section you will find a lot of very important information. There is info there that will benefit engineers responsible for Paging system maintenance as well as a basic tutorial for those just learning about how The Global Positional System (GPS) works. For some reason, York County, Pennsylvania has been getting most of the news coverage about this outage, but there have been several other Paging systems—in various parts of the country— affected. Still, there is a lot of mis-information going around. You can get the straight scoop here. TECH & COMM PA Firefighters Overcome 10-Day Comms IssueJASON ADDY ON AUG 11, 2017 SOURCE: MCCLATCHY
Aug. 10—For more than 10 days, outdated software caused a disconnect between York County 911 dispatchers and emergency responders, but normal order was — mostly — restored Wednesday with the installation of new equipment. About an hour after the equipment updates took effect, dozens of first responders showed up at the county's 911 center in Springettsbury Township to voice concerns — some long-standing, some brought about by the glitch — over emergency communications systems in the area. A handful of fire chiefs urged county officials to implement a countywide backup system to avoid another prolonged breakdown in communication between responders and dispatchers. Some went further, calling for a leadership shake-up at the center to help ease the strained relationship between some departments and county officials, though no actions were taken by the York County commissioners and state representatives at the meeting. Firmware glitch: After reaching the end of its lifespan on July 30, firmware on the 911 center's communications equipment reset to its originally programmed date of Dec. 14, 1997. Because the center's communications equipment only dates back to 2001, the firmware didn't recognize the almost 20-year-old date, leading to the outage that prevented the 911 center's GPS signal from reaching a Coast Guard satellite that sends pages to fire and EMS personnel, officials have said. The 911 center ordered 20 new Trimble-manufactured Thunderbolt devices, which will allow dispatchers to once again reach fire and EMS responders on their pagers, said York County spokesman Mark Walters. Scott Keener, 911 center project manager, picked up the new devices on the 11th day of ongoing issues, and they were installed around the county Wednesday night to restore paging capabilities. "(The devices) are put on the different towers to allow those towers to send a GPS signal from our dispatch center to the pockets of fire and EMS responders," Walters said. Limiting inconveniences: Since the system went down, county officials have worked to restore the services while trying to limit the inconveniences and problems for fire and EMS responders, Walters said. The 911 center borrowed nine pieces of communication equipment from other counties, including seven from Dauphin County, Walters said, adding that an employee drove to Chester County to pick up one device just "to get a little bit more coverage." New devices were ordered Aug. 2, but in the interim, 911 dispatchers had been reaching fire and EMS responders on "bulky, heavy and loud" handheld radios, Walters said. With the technical issues nearing their end, Walters praised York County fire departments, EMS responders and 911 dispatchers for their "professionalism," "strength" and "willingness to work through this." "I'd say they've all done a spectacular job rising to the occasion amid this inconvenience," Walters said. 'Healthy discussion': Nearly 60 officials from fire and EMS departments across the county converged on the York County 911 center Wednesday to talk about the status of the county's emergency communications systems with 911 center officials, commissioners and state representatives. Many of those who spoke up at the meeting were chiefs of their respective departments, including Eureka Volunteer Fire Co. Chief Ira Walker Jr. Like others, Walker said the 911 center's failure to have any backup systems or redundancies in place in case of technological issues "blows my mind." Firefighters from Eureka, Craley and other volunteer fire companies fared worse than their professional counterparts during the paging outage, said Craley Fire Chief Jesse Frantz. Because there was no countywide backup system ready to go at the time of the glitch, volunteer fire companies were forced to man their stations at all times starting at the end of July to ensure they were hearing calls for service, Frantz said. Both Walker and Frantz reported their companies did not miss a single call during the outage, despite the added workload and strain on volunteers. The meeting took place shortly after officials said the 911 system was once again operating at full capacity. To prove that the system was fully functional, Keener sent out a test page to firefighters across the county. About a minute later, the discussion was interrupted as most of the responders' pagers went off, but shortly after it became clear that some pagers were still not receiving calls. The not-entirely-successful test ratcheted up the tension that was beginning to grow between some of the firefighters in attendance and county officials sitting at the front of the 911 center's conference room. Still, York County Commissioner Doug Hoke said after the meeting he was happy to have all the stakeholders in one room for a "healthy discussion" about how to improve the county's 911 system. Those in attendance provided county commissioners with a wealth of ideas on how to improve the 911 system, from leadership changes at the 911 center to an audit of the center's operations under former executive director Eric Bistline to mobile-app based redundancies. Hoke said the commissioners will start working through the comments and questions soon to see what could work for York County, but he was noncommittal about the commissioners' initial course of action. "All the options are open," Hoke said. [source] Japan ends June with 163 mln mobile subscribersTuesday 8 August 2017 | 13:41 CET | News Japan ended June with 163.1 million mobile customers, up from 162.7 million in March. Mobile operator Softbank had 38.88 million mobile subscribers in the quarter ended 30 June, down from 39.31 million in March, according to a report from the Telecommunications Carrier Association (TCA). KDDI (au) ended June with 49.10 million subscribers in total, up from 48.54 million at end-March. NTT Docomo's subscriber base topped 75.11 million users at 30 June, up from 74.87 million in March. Japan also had 25.87 million broadband wireless access subscribers at end-June, served by Wimax services provider UQ Communications. At 30 June, there were also 124,500 radio paging users in Japan. Source: telecompaper Now on to more news and views. |
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Dubuque County, Iowa, migrates to Digital PagingJuly 28, 2017 Dubuque County, Iowa, is migrating its analog voice paging for its volunteer fire fighters to a state-of-the-art DiCal digital alerting solution. In conjunction with an upgrade to P25 for their voice communication, Dubuque County wants to improve performance within their fire and EMS response. This requires faster and more reliable paging of their volunteer fire services to reduce response times.
DiCal is a complete digital alerting solution from Swissphone including network components and pagers. The system offers more cost effective network coverage, faster alert and response times and very high system resilience due to self-monitoring of the network, several fallback modes in case of a failure of a component, and fallback clients in order to alert even if the CAD system is down. Coverage and FlexibilityLike many volunteer fire agencies, they have struggled with reliable, in-building pager coverage across their county. “The Swissphone DiCal architecture is completely unique in its ability to put base stations anywhere you need them for coverage, without requiring expensive backhaul connectivity,” says Tom Berger, Epworth Fire Chief and Dubuque County EMA Coordinator and E911 Chair. “That gives us enormous flexibility to get coverage where we need it at minimal additional expense. No one else can offer that.” Pager for now — and the Future“Text messaging isn’t just the future. It’s now. It’s simply faster and easier than tone/voice for fire fighters and dispatchers. We’re seeing several counties in Iowa that are making the same transition to text messaging with RACOM and DiCal,” says Tom Berger. Swissphone’s. s.QUAD pagers offer best-in-class sensitivity to receive radio signals even in very remote locations; they are extremely robust, loud and run up to three months on a single battery. In addition, they allow first responders to respond back to an alert. Dubuque is a county in the east of Iowa with 96,000 inhabitants and a size of 617 square miles. Its fire service organization contains 13 fire departments, operating out of 21 fire stations with a total of 550 first responders. On average, they handle about 7,600 calls for service annually. Dubuque’s system will be a 12-site, multi-primary, multi-ring design providing countywide 8dB indoor coverage, with 15dB indoor coverage in towns. In addition to alerting Fire and EMS personnel, it will also be used to activate all the outdoor warning sirens. Cooperation Swissphone/RACOMThe solution is commissioned and installed by RACOM Corporation, a leading P25 solutions provider and Swissphone DiCal partner. RACOM has previously commissioned and installed P25 solutions with DiCal digital paging in other counties in Iowa. “DiCal is a great supplement to our P25 value proposition for digital voice communication. It allows our customers to resolve their paging issues once and for all by migrating to digital alerting – for about 5% of the total P-25 project cost. DiCal is a great complement to our portfolio,” says Terry Brennan, Vice President of RACOM. To learn more about how Swissphone can help you increase the coverage of your existing analog network even before a migration to digital paging, please consult our whitepaper. Downloads: |
Source: | Swissphone | Swissphone |
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NASA describes expected impact of total eclipse on GPSAugust 10, 2017 — By GPS World staff NASA has issued a statement to let the GPS community know what to expect when the total solar eclipse takes place across America on Aug. 21. On Aug. 21, the eclipse will cross all of North America. Anyone within the path of totality will see the moon completely cover the sun, and the sun’s tenuous atmosphere — the corona — can be seen. Observers outside this path will still see a partial solar eclipse where the moon covers part of the sun’s disk.
For NASA, the eclipse provides a unique opportunity to study the sun, Earth, moon and their interaction because of the eclipse’s long path over land and coast to coast. Eleven NASA and NOAA satellites, as well as the International Space Station, more than 50 high-altitude balloons and hundreds of ground-based assets, will take advantage of this rare event over 90 minutes, sharing the science and the beauty of a total solar eclipse with all. Via live streams and a NASA TV broadcast, NASA will bring the Aug. 21 eclipse live to viewers everywhere in the world. Below is the statement from NASA regarding GPS. NASA Note on the Aug. 21 Solar Eclipse and Its Effect on GPS Users FOR THE GPS COMMUNITY From ionospheric point of view, the expected effect of solar eclipse is a significant reduction in solar EUV ionization (solar EUV radiation is blocked) and thus in the amount of ionospheric total electron content (TEC) with respect to nominal conditions along the eclipse path. Some observations also show wave-like TEC perturbations in small magnitude (~1 TECU) during eclipse as shown in the attached reference. The wave-like perturbations appear to be the effect of atmospheric gravity waves or traveling ionospheric disturbances (TIDs) that might be triggered during eclipse. The TEC decrease would reduce ionospheric-induced delay of GPS signals. The small-magnitude TIDs won’t cause any major effects on GPS signals. These should not cause loss of GPS signals. I have not seen any reports about ionospheric scintillation observations during eclipse (I might have missed them). It would be interesting to analyze GPS data along the path of upcoming August eclipse to see if any scintillation events could be triggered. We have some GPS data processing tools at JPL and can contribute to this analysis. FOR THE GENERAL PUBLIC A solar eclipse occurs when the Moon passes between the Sun and the Earth, thereby totally or partly obscuring the image of the sun for a viewer on Earth. There is a region of Earth’s upper atmosphere, called the ionosphere which affects radio waves, including GPS. The ionosphere consists of “ions,” a shell of electrons and electrically charged atoms and molecules. Because ions are created through sunlight interacting with the atoms and molecules in the very thin upper atmosphere, the density (thickness and consistency) of the ionosphere varies from day to night. The ionosphere bends radio signals, similar to the way water will bend light signals. That is why you can hear AM radio broadcasts from far away at night. Also, ham radio operators rely on the ionosphere to bounce their signals from their station to the far reaches of the globe. Since GPS is a radio signal, its measurements are slightly impacted by ionosphere changes, resulting in small increases in position error. For all except very precise GPS users, these changes are negligible. Note that a total eclipse of the Sun is similar to our day-night cycle, only much faster. So, while the ionosphere will be more dynamic during an eclipse, it will not cause a loss of the GPS signal. In summary, while any effects from the eclipse are of scientific interest, GPS service should not be adversely affected by the Aug. 21 solar eclipse. Ionospheric effects should not be confused with those from solar flares (a brief eruption of intense high-energy radiation from the sun’s surface) that can cause significant electromagnetic disturbances on the earth, impacting radio frequency communications/transmissions (including GPS signals) and power line transmissions. Solar flares are not produced because of an eclipse. (NASA acknowledges the expertise of Larry Young and Xiaoqing Pi of NASA’s Jet Propulsion Laboratory for content, and AJ Oria of Overlook Systems Technologies for the coordination and editing of these statements.) |
Source: | GPS World |
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After York Co. 911 paging outage, fire chiefs compare old system to digital onePOSTED 11:44 PM, AUGUST 10, 2017, BY CAITLIN SINETT
YORK, Pa. — Following an 11-day outage with the York County 911 paging system, some fire chiefs said their old system was more reliable. Eureka Fire Chief Ira Walker said, "I grew up through the old system into the new system. A lot of us were used to having that voice, voiceover to tell us where the location was, what the nature was." Although some York County fire chiefs said they didn't have many issues with the old system, the county switched over to the digital pagers about 10 years ago. They receive a text message through those pagers. York City Deputy Fire Chief Chad Deardorff said, "The wishes of the end users weren't really listened to by past administration." Officials said one of the problems that came along with the digital pagers is an inconvenience while on the roads. Walker said, "Obviously when we're driving we're going to have to do what? Look at our pagers and not hear it, we have to look at it. Guess what, we're breaking the law. We're not supposed to be texting while driving and I think it sets a poor example. But nonetheless you have responders who need to know where they're going." Fire chiefs said a benefit to the digital pagers is responders can go back and check the information. However, with the technology update can come technical problems. They said with their old pager system, they never had a long outage — nowhere close to 11 days. Deardorff said, "It's ironic I guess is the best way to put it. We're trying to move forward and get the best of the best, and you know sometimes the best of the best doesn't work properly all the time." The recent system outage affected volunteer fire departments, who rely heavily on their pagers. Walker said, "Lots of your volunteers are either one at work, at home or at an activity of some type, but they're not necessarily at the station." Some fire chiefs are asking for a backup plan in case the system fails again, and others are looking to better the system they currently have. Deardorff said, "Maybe we look at a combination. There's combinations of different paging systems out there where it can be voice and on a digital pager." |
Source: | FOX43.com |
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Text-to-911 service recently launched in countyAugust 9, 2017 St. Charles County residents and those traveling through the county now can use text-to-911 on mobile devices at times when a 911 call is not safe or practical, according to a press release. This service is the latest step in a countywide upgrade of the 911 system.
“St. Charles County is one of only a handful of counties and municipalities in Missouri that have text-to-911. Its implementation takes our outstanding public safety services to another level,” St. Charles County Executive Steve Ehlmann said. “Credit goes to our Department of Emergency Communications and the cities of Lake Saint Louis, O’Fallon, St. Charles, St. Peters and Wentzville for their work in making this service a reality.” The increased dependence on cell phones was a key driver in bringing text-to-911 to St. Charles County. “More than 70 percent of 911 calls now are received from a wireless device,” said St. Charles County Director of Emergency Communications Jeff Smith. “To have this service available when it’s not safe to make a voice call, or for those who are deaf, have difficulty hearing or have a speech disability, adds an additional layer of enhanced functionality to our system.” A call to 911 still is the preferred form of communication during an emergency, but there may be situations — a home invasion or a domestic violence incident, for example — when texting for help is safer. Texting also may be more convenient for those with hearing or speech disabilities than a TTD or TTY device. Text-to-911 has the same results as a 911 call, but with added safeguards for texting:
Texting 911 is simple:
Following are additional important considerations regarding the technology behind text-to-911, as well as safety and legal issues:
The upgrade of the county’s 911 system, which began in 2015, was necessary to keep up with technology and the abundance of wireless 911 calls. Calls are answered by Public Service Answering Points (PSAPs) located throughout the county. All PSAPs, including those managed by the cities of Lake Saint Louis, O’Fallon, St. Charles, St. Peters and Wentzville, as well as the St. Charles County Department of Emergency Communications, operates a Motorola Solutions Emergency CallWorks cloud-based 911 system. Features of the system include off-site equipment for emergency back-up; map-based caller identification; and the ability for dispatchers to log in from any PSAP location. All St. Charles County PSAPs have adopted the same policies and procedures for handling and responding to text-to-911 messages. For more information about text-to-911 and the new 911 system, visit sccmo.org/EmergencyCommunications. |
Source: | St. Louis Post-Dispatch |
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Disaster-Proven Paging for Public SafetyPaging system designs in the United States typically use a voice radio-style infrastructure. These systems are primarily designed for outdoor mobile coverage with modest indoor coverage. Before Narrowbanding, coverage wasn’t good, but what they have now is not acceptable! The high power, high tower approach also makes the system vulnerable. If one base station fails, a large area loses their paging service immediately! Almost every technology went from analog to digital except fire paging. So it’s time to think about digital paging! The Disaster-Proven Paging Solution (DiCal) from Swissphone offers improved coverage, higher reliability and flexibility beyond anything that traditional analog or digital paging systems can provide. Swissphone is the No. 1 supplier for digital paging solutions worldwide. The Swiss company has built paging networks for public safety organizations all over the world. Swissphone has more than 1 million pagers in the field running for years and years due to their renowned high quality. DiCal is the digital paging system developed and manufactured by Swissphone. It is designed to meet the specific needs of public safety organizations. Fire and EMS rely on these types of networks to improve incident response time. DiCal systems are designed and engineered to provide maximum indoor paging coverage across an entire county. In a disaster situation, when one or several connections in a simulcast solution are disrupted or interrupted, the radio network automatically switches to fall back operating mode. Full functionality is preserved at all times. This new system is the next level of what we know as “Simulcast Paging” here in the U.S.
Swissphone offers high-quality pagers, very robust and waterproof. Swissphone offers the best sensitivity in the industry, and battery autonomy of up to three months. First responder may choose between a smart s.QUAD pager, which is able to connect with a smartphone and the Hurricane DUO pager, the only digital pager who offers text-to-voice functionality. Bluetooth technology makes it possible to connect the s.QUAD with a compatible smartphone, and ultimately with various s.ONE software solutions from Swissphone. Thanks to Bluetooth pairing, the s.QUAD combines the reliability of an independent paging system with the benefits of commercial cellular network. Dispatched team members can respond back to the call, directly from the pager. The alert message is sent to the pager via paging and cellular at the same time. This hybrid solution makes the alert faster and more secure. Paging ensures alerting even if the commercial network fails or is overloaded. Swissphone sets new standards in paging: Paging Network
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A ProblemThe Motorola Nucleus II Paging Base Station is a great paging transmitter. The Nucleus I, however, had some problems. One of the best features of this product was its modular construction. Most of the Nucleus' component parts were in plug-in modules that were field replaceable making maintenance much easier. One issue was (and still is) that two of the modules had to always be kept together. They are called the “matched pair.” Motorola used some tricks to keep people in the field from trying to match unmatched pairs, and force them to send SCM and Exciter modules back to the factory for calibrating them with precision laboratory equipment. The serial numbers have to match in the Nucleus programing software or you can't transmit . Specifically the 4-level alignment ID parameter contained in the SCM has to match the Exciter ID parameter.Even if someone could modify the programing software to “fudge” these parameters, that would not let them use unmatched modules effectively without recalibrating them to exact factory specifications. So now that there is no longer a Motorola factory laboratory to send them to, what do we do? I hope someone can help us resolve this serious problem for users of the Nucleus paging transmitter. Please let me know if you can help. [click here] [Thanks to Tom Harger Chief Engineer at Contact Wireless for the correction above in ]
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BloostonLaw Newsletter |
Selected portions [sometimes more — sometimes less] of the BloostonLaw Telecom Update and/or the BloostonLaw Private Users Update — newsletters from the Law Offices of Blooston, Mordkofsky, Dickens, Duffy & Prendergast, LLP — are reproduced in this section of The Wireless Messaging News with the firm’s permission. Contact information is included at the end of the newsletter.
Eighth Circuit Denies Stay of Business Data Services ReformOn August 8, the Eighth Circuit Court of Appeals denied a motion to stay the effect of the FCC’s reform of its rules governing business data services (BDS). As a result, the BDS reforms will go into effect on schedule while the appeal proceeds. Specifically, this BDS reforms generally deregulate the rates incumbent providers can charge for wireless backhaul, credit card readers, ATMs, and other such services. AT&T has already announced an imminent price hike for its BDS services on the heels of the FCC’s plan to deregulate business broadband. Texas, Missouri, Arkansas, Ohio, Indiana and Wisconsin “are among those affected by the intrastate hike,” according to Politico. BloostonLaw Contacts: Ben Dickens, Mary Sisak, and Sal Taillefer. HeadlinesComments Due September 18 for CAF II Bidding ProceduresOn August 4, the FCC issued a Public Notice in which it proposes and seeks comment on a number of procedures to be used in the upcoming Connect America Phase II auction. Comments are due September 18, and reply comments are due October 18. Procedures discussed in the Public Notice include (i) how an applicant can become qualified to participate in the auction, (ii) how bidders will submit bids, and (iii) how bids will be processed to determine winners and assign support amounts. The FCC also proposes procedures for, among other things, aggregating eligible areas into larger geographic units for bidding, setting reserve prices, and making auction information available to bidders and the public. Carriers interested in participating in this proceeding should contact the firm for more information. BloostonLaw Contacts: Ben Dickens, John Prendergast, Mary Sisak, and Sal Taillefer. Comments Due October 3 for Mid-Band Spectrum NOIOn August 4, the FCC released the text of its Notice of Inquiry on mid-band spectrum uses. Comments are due October 3, and reply comments are due November 1. In the NOI, the FCC seeks input on potential opportunities for additional flexible access—particularly for wireless broadband services—in spectrum bands between 3.7 and 24 GHz (mid-band spectrum). In particular, the FCC seeks detailed comment on three specific bands: 3.7-4.2 GHz; 5.925-6.425 GHz; and 6.425-7.125 GHz. According to the NOI, these three bands have already garnered interest from industry stakeholders—both domestically and internationally—for expanded flexible broadband use. As such, the FCC believes that these three bands represent an appropriate starting point for our inquiry into expanding access to mid-band spectrum. Specifically, the FCC asks commenters to identify other bands, allocated for exclusive non-federal use or shared federal and non-federal use, that might be suitable candidates for expanded flexible wireless broadband use so that the FCC can understand any other interest in these mid-band frequencies and make more informed proposals to explore such bands in future proceedings, if appropriate. BloostonLaw Contacts: John Prendergast and Cary Mitchell. FCC Releases Section 706 NOI, Comments Due September 7On August 8, the FCC released the thirteenth annual Section 706 Report Notice of Inquiry. Comments are due September 7, and reply comments are due September 22. Section 706 of the Telecommunications Act of 1996 requires the FCC to determine and report annually on “whether advanced telecommunications capability is being deployed to all Americans in a reasonable and timely fashion.” To accomplish this requirement, the FCC issues the annual Section 706 NOI, which poses for comment a number of questions aimed at seeking objective data and other evidence reflecting the state of broadband deployment and availability. Questions posed by the NOI include (i) whether the FCC’s inquiry should focus on some form of advanced telecommunications capability, be it fixed or mobile, is being deployed to all Americans in a reasonable and timely fashion; (ii) whether, for fixed services, the 25 Mbps download, 3 Mbps upload (25 Mbps/3 Mbps) speed benchmark should be maintained; and, (iii) whether a mobile speed benchmark of 10 Mbps/1 Mbps is appropriate for mobile broadband services. The FCC also seeks comment on establishing a fixed process for updating benchmarks for the NOI each year. BloostonLaw Contacts: Ben Dickens, Gerry Duffy, and John Prendergast. Senate Confirms Rosenworcel and Carr to the FCCOn August 3, Sen. John Thune (R-S.D.), chairman of the Senate Committee on Commerce, Science, and Transportation, issued a statement on the bipartisan nominations package that passed that night by unanimous consent, filling key administration positions appointed by President Donald Trump. Among the confirmed were Jessica Rosenworcel and Brendan Carr, to be members of the FCC. Mr. Carr’s term will expire on June 30, 2018 because he is filling an existing term. “I congratulate Brendan and Jessica on their confirmations,” said Chairman Ajit Pai. “As I know from working with each of them for years, they have distinguished records of public service and will be valuable assets to the FCC in the years to come. Their experience at the FCC makes them particularly well-suited to hit the ground running. I’m pleased that the FCC will once again be at full strength and look forward to collaborating to close the digital divide, promote innovation, protect consumers, and improve the agency’s operations.” “I congratulate Jessica Rosenworcel and Brendan Carr on being confirmed by the Senate to serve as Commissioners on the Federal Communications Commission,” said Commissioner Mignon Clyburn. “I am confident that both Jessica and Brendan will carry on the Commission’s important work when it comes to closing the digital divide, promoting competition and defending the public interest.” “I appreciate the U.S. Senate approving the nominations of Jessica Rosenworcel and Brendan Carr, both of whom I know well, for seats at the Commission,” said Commissioner Michael O’Rielly. “I look forward to my ‘new’ colleagues being sworn in and the opportunity to work with them in the months ahead on important communications issues for the benefit of the American people.” BloostonLaw Contacts: Ben Dickens, Gerry Duffy, and John Prendergast. Law & RegulationFCC Proposes $82 Million Fine for Spoofed RobocallsOn August 3, the FCC issued a Press Release announcing a proposed fine of $82,106,000 against an individual and his companies which apparently made more than 21 million illegally spoofed robocalls in violation of the Truth in Caller ID Act. The Truth in Caller ID Act of 2009 and the FCC’s rules prohibit spoofing with the intent to cause harm, defraud, or wrongfully obtain anything of value. Specifically, the FCC found that Best Insurance Contracts and its owner/operator, Mr. Philip Roesel (doing business as Wilmington Insurance Quotes) apparently made millions of illegally spoofed robocalls consumers around the country. Mr. Roesel of Wilmington, North Carolina displayed inaccurate caller ID information when making robocalls in an effort to sell health insurance, which especially targeted vulnerable consumers, including the elderly, the infirm, and low-income families. In December 2016, a medical paging provider called Spōk complained to FCC staff that robocalling campaigns were disrupting its network. Using information provided by Spōk to connect these calls to Mr. Roesel, the FCC’s Enforcement Bureau subpoenaed Mr. Roesel’s call records from October 2016 through January 2017. Based on these records, FCC investigators verified 82,106 health insurance telemarketing calls made during that time used falsified caller ID information. These calls are the basis for today’s proposed fine. The FCC’s Enforcement Bureau also issued a citation to Best Insurance Contracts and Mr. Roesel, doing business as Wilmington Insurance Quotes, for apparent violations of the Telephone Consumer Protection Act’s robocall limits. Under the Communication s Act, the FCC must first provide a warning – in the form of a citation – to TCPA violators if the person or entity in question does not possess a license or authorization issued by the FCC. If those violations continue, they may be subject to additional fines. BloostonLaw Contacts: Ben Dickens, Gerry Duffy, and Sal Taillefer. Senate Passes Six Telecom BillsOn August 3, U.S. Sen. John Thune (R-S.D.), chairman of the Senate Committee on Commerce, Science, and Transportation, announced the Senate passage today of six technology and telecommunications bills, all of which were previously approved by the committee. The Senate passed the following technology and telecommunications bills:
BloostonLaw Contacts: Ben Dickens, Gerry Duffy, and John Prendergast. IndustryAT&T / Time Warner Merger Vote Delayed Due to Congressional ScheduleOn August 7, AT&T suffered another setback in its proposal to acquire Time Warner when Sen. Elizabeth Warren (D-Mass.) delayed the confirmation of a key antitrust nominee Makan Delrahim. Although the Senate Judiciary Committee in June recommended Delrahim by a 19-to-1 margin, reports the New York Post, he will now have to wait until the August recess is over (and so will AT&T). According to the New York Post, a source close to Delrahim said that “Makan was caught off guard. This is just politics at its worst when you hold up one of the most qualified individuals in the Trump administration.” However, the New York Post further notes that the Justice Department could approve the deal without Delrahim, and that AT&T’s insistence that Delrahim review the deal could mean it is not happy with the staff recommendation and is hoping for a better shake with the boss in the seat, sources said. DeadlinesAUGUST 29: COPYRIGHT STATEMENT OF ACCOUNTS. The Copyright Statement of Accounts form plus royalty payment for the first half of calendar year 2014 is due to be filed August 29 at the Library of Congress’ Copyright Office by cable TV service providers. SEPTEMBER 1: FCC FORM 477, LOCAL COMPETITION AND BROADBAND REPORTING FORM. Three types of entities must file this form. (1) Facilities-based Providers of Broadband Connections to End User Locations: Entities that are facilities-based providers of broadband connections – which are wired “lines” or wireless “channels” that enable the end user to receive information from and/or send information to the Internet at information transfer rates exceeding 200 kbps in at least one direction — must complete and file the applicable portions of this form for each state in which the entity provides one or more such connections to end user locations. For the purposes of Form 477, an entity is a “facilities-based” provider of broadband connections to end user locations if it owns the portion of the physical facility that terminates at the end user location, if it obtains unbundled network elements (UNEs), special access lines, or other leased facilities that terminate at the end user location and provisions/equips them as broadband, or if it provisions/equips a broadband wireless channel to the end user location over licensed or unlicensed spectrum. Such entities include incumbent and competitive local exchange carriers (LECs), cable system operators, fixed wireless service providers (including “wireless ISPs”), terrestrial and satellite mobile wireless service providers, MMDS providers, electric utilities, municipalities, and other entities. (Such entities do not include equipment suppliers unless the equipment supplier uses the equipment to provision a broadband connection that it offers to the public for sale. Such entities also do not include providers of fixed wireless services (e.g., “Wi-Fi” and other wireless ethernet, or wireless local area network, applications) that only enable local distribution and sharing of a premises broadband facility.) (2) Providers of Wired or Fixed Wireless Local Telephone Services: Incumbent and competitive LECs must complete and file the applicable portions of the form for each state in which they provide local exchange service to one or more end user customers (which may include “dial-up” ISPs). (3) Providers of Interconnected Voice over Internet Protocol (VoIP) Service: Interconnected VoIP service is a service that enables real-time, two-way voice communications; requires a broadband connection from the user’s location; requires Internet-protocol compatible customer premises equipment; and permits users generally to receive calls that originate on the public switched telephone network and to terminate calls to the public switched telephone network. Interconnected VoIP providers must complete and file the applicable portions of the form for each state in which they provide interconnected VoIP service to one or more subscribers, with the state determined for reporting purposes by the location of the subscriber’s broadband connection or the subscriber’s “Registered Location” as of the data-collection date. “Registered Location” is the most recent information obtained by an interconnected VoIP service provider that identifies the physical location of an end user. (4) Providers of Mobile Telephony Services: Facilities-based providers of mobile telephony services must complete and file the applicable portions of this form for each state in which they serve one or more mobile telephony subscribers. A mobile telephony service is a real-time, two-way switched voice service that is interconnected with the public switched network using an in-network switching facility that enables the provider to reuse frequencies and accomplish seamless handoff of subscriber calls. A mobile telephony service provider is considered “facilities-based” if it serves a subscriber using spectrum for which the entity holds a license that it manages, or for which it has obtained the right to use via lease or other arrangement with a Band Manager. BloostonLaw contacts: Ben Dickens and Gerry Duffy. SEPTEMBER 30: FCC FORM 396-C, MVPD EEO PROGRAM REPORTING FORM. Each year on September 30, multi-channel video program distributors (“MVPDs”) must file with the FCC an FCC Form 396-C, Multi-Channel Video Programming Distributor EEO Program Annual Report, for employment units with six or more full-time employees. Users must access the FCC’s electronic filing system via the Internet in order to submit the form; it will not be accepted if filed on paper unless accompanied by an appropriate request for waiver of the electronic filing requirement. Certain MVPDs also will be required to complete portions of the Supplemental Investigation Sheet (“SIS”) located at the end of the Form. These MVPDs are specifically identified in a Public Notice each year by the FCC. BloostonLaw Contacts: Gerry Duffy and Sal Taillefer. OCTOBER 16: 911 RELIABILITY CERTIFICATION. Covered 911 Service Providers, which are defined as entities that “[p]rovide[] 911, E911, or NG911 capabilities such as call routing, automatic location information (ALI), automatic number identification (ANI), or the functional equivalent of those capabilities, directly to a public safety answering point (PSAP), statewide default answering point, or appropriate local emergency authority,” or that “[o]perate[] one or more central offices that directly serve a PSAP,” are required certify that they have taken reasonable measures to provide reliable 911 service with respect to three substantive requirements: (i) 911 circuit diversity; (ii) central office backup power; and (iii) diverse network monitoring by October 15. Certifications must be made through the FCC’s portal. BloostonLaw Contacts: Mary Sisak and Sal Taillefer. NOVEMBER 1: FCC FORM 499-Q, TELECOMMUNICATIONS REPORTING WORKSHEET. All telecommunications common carriers that expect to contribute more than $10,000 to federal Universal Service Fund (USF) support mechanisms must file this quarterly form. The FCC has modified this form in light of its decision to establish interim measures for USF contribution assessments. The form contains revenue information from the prior quarter plus projections for the next quarter. Form 499-Q relates only to USF contributions. It does not relate to the cost recovery mechanisms for the Telecommunications Relay Service (TRS) Fund, the North American Numbering Plan Administration (NANPA), and the shared costs of local number portability (LNP), which are covered in the annual Form 499-A that is due April 1. BloostonLaw Contacts: Gerry Duffy and Sal Taillefer. Calendar At-A-GlanceAugust September October November
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York County 911 paging system back up to full capacityWHTM Staff Published: August 9, 2017, 6:40 pm Updated: August 10, 2017, 9:38 am
YORK, Pa. (WHTM) – York County leaders organized a meeting Wednesday night to discuss the county’s malfunctioning emergency paging system. In late July, GPS signals at transmitter sites were not reaching satellites, forcing first responders to use alternate systems such as handheld radios during the outage. The meeting held at the York County Department of Services conference center included leaders such as state Rep. Kristin Phillips-Hill. “A great deal of spirited conversation on this issue has taken place on social media, which is by no means an ideal forum for healthy, constructive discussion,” Phillips-Hill said. “I commend my staff for doing the leg work needed to organize this meeting and gather all the parties together in one room in the name of public safety.” County spokesman Mark Walters says the outage caught everyone off guard. “We had technology that reached an expiration point that we didn’t know about,” Walters said, “and this happened in other parts of the country.” York County 911 said Wednesday the GPS equipment required to fix the paging outage for was installed in the afternoon, bringing everything back to 100 percent coverage in the evening. Some people like Ira Walker, chief of the Eureka Fire Company, are calling on county commissioners to conduct an audit following the issues. “We are in the business of life and property,” Walker said, “and you have to get your volunteers and career people out on a call.” |
Source: | ABC27.com |
Friends & Colleagues |
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Wireless Network Planners
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LETTERS TO THE EDITOR |
Dear ARRL Member: Based on feedback I’ve received, it seems to me that some members still don’t fully understand certain features of the Amateur Radio Parity Act (ARPA) and what it is meant to do. To make things clearer, we have developed an FAQ in the format of questions and answers. Please take a few minutes and read the FAQ to learn more about the ARPA. Here is the direct link: Here is another link with additional information: Thanks to those of you who have written your Senators in support of the ARPA. If you have not done so, please do so by clicking on the link below. It only takes a minute. https://arrl.rallycongress.net/ctas/urge-us-senate-to-support-amateur-radio-parity-act Thanks. Let’s keep the effort moving! 73, Rick — K5UR
Rick Roderick, K5UR ABOUT THIS E-MAIL |
Hi Brad, I saw the one article about York County, PA, but that only tells one small part of the story. Not sure if you are already aware of this, but apparently, all Trimble Thunderbolt GPS receivers, prior to the E series, which came out about 5-6 years ago, experienced this shut down problem. It sounds like a Y2K issue, as it has something to do with the calendars in the units, which Trimble said would expire in 2019, but instead it happened this past Saturday, July 29. The worst part of it is that hardly anyone knew to expect this, as Trimble says they sent out some notices about a year or so ago. Their only distributor, Novotech, did not know about it and had no inventory of the new replacement E series Thunderbolt GPS Receivers. So, many customers, like York County, PA, San Diego County, CA, Spokane County, WA, Palm Beach County, FL, and Medical Univ. of S. Carolina, all had their paging systems shut down over the weekend. And these are only the users that we know about. No doubt there are hundreds more. Trimble says they are shipping new units from their overseas factory in about 2 weeks — thats the best they can offer! In the mean time, all these customers systems are down for the most part. We had a few units in inventory and shipped to a few customers to get them at least partially up and running. Some are trying to replace them with Trimble Accutime units, but this is not a simple change-out and requires replacing cables, re-configuring the simulcast controllers, and still keeping the old Thunderbolts for their transmitter frequency reference, as the Accutimes do not provide that. This is only an issue for users with Zetron Model 600/620 Simulcast Controllers, as they will only operate with TSIP capable GPS Receivers for timing. It just seems unbelievable to me that a company like Trimble, with all the modern communications that are available today, was unable to notify everyone to prepare for this. What has made it worse, is that they failed to be prepared by at least having the required inventory of new units available, to assist the end users in keeping these critical, emergency communications systems running. Best Regards, Paul Lubsen |
Trimble Thunderbolt no longer determines
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Prior message: From: Brad Dye [mailto:brad@braddye.com] Jim, are you aware of any issues with the GPS-week roll over at the end of July? Best Regards, Hi Brad, Yes, but here is all I know. Some of my paging terminal customers that use another vendor's transmitter control systems and Trimble Thunderbolt GPS receivers experienced signal outages. I do not have details of exactly what was failing as there are many data and signal parts for GPS operation. This includes serial data containing timing strings which optionally are NMEA or Trimble’s own TSIP. A change affecting timing, frequency or positioning data are all potentially service affecting. The solution some customers found was to replace their GPS receivers with Trimble E model of Thunderbolt receivers. This apparently is a widespread issue (not just paging) and it has caused high demand for the E model which is now reported to 6-8 weeks delivery, and prices appear higher than before. To my knowledge no warning was given that a service affecting change was being made so users were caught off guard and their systems failed. Fortunately many other paging systems, including our Prism IP transmitter control systems, use the newer advanced GPS model, and were not affected. We have seen increased activity to upgrade some of the affected systems to our more modern control systems.
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Hi Brad, I proposed to use my Thunderbolt Monitor kit with custom software. I have more information about the GPS week rollover at this page: This kit decodes the main and supplemental packets from the Thunderbolt, extract the date, time and a number of status bits in order to display that information on a small 2x16 character LCD display. It also provides a pass through of the unmodified Thunderbolt data to a WiFi module to allow monitoring using software like Lady Heather that you may have come across if you read the time-nuts mailing list. I recently modified the firmware in order to be able to overcome the week rollover issue, but the correction is not applied to the Thunderbolt pass through data by choice. It would not be very difficult to apply that correction so that you would connect my monitor serial port #1 to the Thunderbolt and you would connect your equipment to the monitor's serial port #2 (currently used to process the PPS signal). Assuming that I make this software and hardware mod, there are a few things to consider. 1) processing the message takes time, I have to receive the entire message, decode it, modify the relevant information and create a new message. It is not possible to modify the message content "on the fly" so there will be additional latency in the serial data. It may be possible to simply delay the messages by an entire second and apply the correction such that this second is accounted for but I need to check that it would not cause additional problems. 2) many applications need more than the two main data packets. Additional packets can be requested using the same serial port in the other direction. My monitor supports that feature but I am not sure the effect of delaying the primary and secondary packets would have on these commands (in effect, the response to these commands would be delayed by one second). One potential problem is that it is easy to request more data than can be put out at 9600 bauds in one second. Delaying the message and requesting a lot of additional information may cause the primary or secondary packets to cross over the 1 second boundary and I have no idea what effect that would have on your system. I cannot imagine that it would be good but I do not know. Not knowing exactly what information the paging system (or systems) may use out of the various data packets that are available, it is hard to give a definitive assessment of what is possible using this method. To be honest, while I thought it would be a neat trick, it is clear that the best fix is to have a GPS receiver that provides the right data without additional latency, i.e. send Trimble a big fat check. Since the main problem is that the GPS signal itself does not carry the missing information, all GPS receivers have potentially the same issue. The difference is the date at which they either stop providing correct time, or the date at which you need to intervene and configure them for the new epoch (for those who may have upgraded software). Trimble for instance applied a correction for GPS weeks above 935 for the Thunderbolt. That was based on the anticipated release date of their product which was beyond that week. Other products may have a different "magic" date. The newer GPS satellites do carry the missing information, but not all satellites do, so I am not sure how a newer GPS receiver that can decode that information would work if all the satellites in view are the older models. My belief (and that would be a question to ask of Trimble) is that even the newer receivers may have to be told every 19.7 years to get ready for a GPS week rollover until the entire GPS satellite fleet has been upgraded. As a side note, I would be pretty pissed if Trimble forced me to buy new receivers because they chose not to take care of this problem when they had a chance. I do have 3 Thunderbolts but I bought them from surplus, so I can't complain. They knew full well that it would be an issue since their manual is plain about it. I guess if we are going to point fingers, the designer of the paging system who did not read the manual are at least as guilty :) Finally, it is obvious (but still irritating) that Trimble would prefer selling new receivers rather than re-flash the old ones. The fix is a few lines of code. There is no excuse, but greed is a powerful motivator. While I did not read the Trimble manual as well when I designed my monitor (this was a hobby project that kinda blossomed), I have taken upon myself to upgrade my kits at no charge for those who bought it, and I have issued new firmware. I like to stand by my products, even if they are toys. Sometimes you get what you did not pay for :) Let me know if you want to carry this any further, but if Trimble has new receivers in two weeks, I cannot beat that, I have 6 weeks lead time... [Brad's note: Although there are many different Paging system designs, I think that in most, only one “translator” would be needed (providing it could handle the traffic throughput) and this would be a much better—and cheaper—solution than putting a new Trimble ThunderBolt on every transmitter in the system.] Thank you for your interest. Feel free to contact me if I can be of any help. Didier Juges KO4BB www.ko4bb.com |
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THOUGHT FOR THE WEEK |
“Democracy must be built through open societies that share information. When there is information, there is enlightenment. When there is debate, there are solutions. When there is no sharing of power, no rule of law, no accountability, there is abuse, corruption, subjugation and indignation.” — Atifete Jahjaga |
VIDEO OF THE WEEK |
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Source: | YouTube | Playing For Change |
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